Pullman Quay Grand Sydney Harbour

This hotel location is worth anything you are paying. Hands down. Centrally located in Circular Quay, you could not be more centrally located. Excellent staff, great concierge and fast and prompt service when anything is requested. We upgraded for an option with a balcony harbor view and it was worth it 10X over. The kitchen is spacious and beautiful - well stocked with pans/plates, etc, but no extra spices or olive oils / small kitchen items included. We were delighted to find that our unit had a washer / dryer, with laundry detergent included. Our luggage got lost on our trip over and this access to clean our limited selection of clothes was a life-saver. The only negative comment I can offer is that the gym was dated. It was clean, and beautifully located, but the treadmills were extremely outdated. There were only 2 treadmills, one was out of order and the other one was so aged that it didn’t have very much absorption. If you don’t care about treadmills, this isn’t a problem, but if you like to run when traveling (particularly inside, which I need to do because I often need to run when it’s dark, so as a female I want to run in a safe environment), these treadmills are though. The rest of the gym was well equipped and fine and offered some great options. We loved this place and would stay here again. We will recommend to anyone we know traveling to Sydney.

Beautiful view! Mini suite had a clothes washer and dryer was not expected but was a great perk.

Great stay!! Would definitely stay again.

This hotel provided a truly exceptional experience, exceeding all expectations. The comfortable accommodations and attentive service created a relaxing atmosphere. Every detail, from the plush furnishings to the delicious breakfast, demonstrated a commitment to guest satisfaction. I highly recommend this hotel for a memorable and enjoyable stay. It's a perfect choice for both business and leisure travelers.

Moved rooms due to plumbing issues at almost midnight. Bath was filthy. Does not set a luxury hotel standard, relies mostly on location and view which isn’t good enough.

This was our fifth stay at Pullman Grand Quay. The rooms are spacious, with living room and kitchen, and include a washer and dryer. David, at the front desk, was especially helpful and friendly. All of the staff were great. The location was near everything we wanted to see, and 100 meters from the ferries. We’ll be back!

My favourite location in Sydney, large balcony, great apartment

Absolutely wonderful! Location could not be better - it’s right by the Botanical Garden, the Opera House, ferry & train station and all the restaurants. Stuff is very friendly and super helpful. Great breakfast! The apartment itself was on spot! Beautiful.

The shower water changes from hot to cold with no prompting. The clothes dryer put out cold air only, and the washer took about two hours. Directions were minimal. However, the desk clerk took our clothes to their dryer. Robert, at the desk, was so helpful and friendly.

The property was amazing and close to everything we wanted to see. The staff was excellent including our check-in that was very professional and exceedingly helpful. Thank you for all your assistance which we will not forget.

Great location, hotel & room comfortable but nothing fancy

This hotel is a fantastic location. The staff was great and we loved having 2 bedrooms and a living space.

Outstanding

Our favorite spot in Sydney

Perfect area

I've stayed here numerous times. Location is perfect. Great balconies either quay or gardens views. Spacious lounge area. Well equipped kitchen with washing machine so perfect for longer stays. Excellent bar and restaurant for breakfast on site, usable gym. Staff friendly and efficient. Rarely the cheapest but book early and its not too bad.

Excellent location and service. Needs a little bit of an update in the rooms

Better than expected. Gorgeous large unit with fab view

The staff were helpful, easy check in and out.

Excellent location and fantastic apartment space which was roomy and comfortable. Bed was comfortable, pool was lovely after a day of exploring. Only reason didn't go for 5 stars was the room was a little worn and tired.