Pullman Quay Grand Sydney Harbour

Room clean and really nice but air conditioner was not working. Was promised a portable cooler but that never happened. Ended up very hot and stuffy. Considering what we paid that was a bit disappointing. Staff nice breakfast great.

Fantastic location very near the Opera House, the ferries, the Rocks, etc. Spacious room with a kitchenette and beautiful balcony overlooking the Harbor Bridge. Breakfast was excellent. And the staff at reception and the restaurant were very friendly.

For the price this hotel underwhelms in every way. In room phone not working and was unable to order in-room dining at 8pm after a long day of travelling. Had to go to the reception desk and give my order in person. One item was completely forgotten. Bathroom needs updating, spa bath cracked and stained. Shower door wouldn't close properly causing water to spill outside of the shower. Twice when I stood at the reception desk to make an enquiry I was attended to very slowly despite no other guests being present the staff was scrolling on his phone. When I enquired about the possibility of paying for a late check out I was "yeah not gonna happen" as the hotel was fully booked. Not being able to do a late check out didn't bother me but the way I was told it wasn't possible was unprofessional and rude. Would not stay here again.

All of the above

Quick check in and out. Room was perfect, clean, soft carpet, pillows not too soft not too hard, Circular Quay view fantastic. Washer, dryer, kitchen, added bonus although we didn’t use.

Staff were incredibly welcoming, room very well appointed and surprisingly quiet given the central location

The room was very clean and had wonderful views of the harbour. Our first room had some issues where there was no iron/iron board, the AC was broken and the bathtub was leaking. We had to switch rooms and after that, we had a wonderful stay.

Amazing location overlooking the park and very close to the ferries, cruise dock and opera house. Huge apartment style room.

Very friendly and helpful staff! We travel with out 6 year old. The hotel organised a reliable babysitter when we need one. Our kiddy enjoyed the pool and the spacious room. We have free breakfast, which is of high quality with beautiful Sydney harbour view. Recommend to all families !

Clean, beautiful view, great staff

the room is clean, good design, specially like the location

Wonderful view of the Quay and Bay Bridge. Though we only stayed for 3 nights, the suite was amble for longer stays. Loved the little balcony that overlook the area for people watching. A little noise from the boats docking and/or leaving, but get used to it by day 3. Staff was friendly and helpful. If you’re staying in the area, highly recommend the Pullman Grand Quay.

This was our 2nd stay at this location. You can't beat it! So perfectly located in Circular Quay with amazing harbor views. The rooms are spacious with great amenities. We will be back!

Such a great location - everything is in walking distance and if not, a huge range of public transport options are so close. Staff were friendly and helpful. The room was fantastic and the kids loved swimming in the pool/spa. We really enjoyed our stay.

The location was perfect to go to the Opera House. Light rail, trains and the feeey terminal are nearby. We enjoyed our 5day visit in Sydney.

Beautiful apartment much bigger then expected, perfect Location and beautiful view

Great location. Staff very helpful and friendly. Lovely harbour views.

This property is right at the Circular Quay. You can easily walk to the boat docks out one door and out the other direction is the botanical gardens and the opera house is super close too. Beautiful views. The breakfast which was included for some travelers but not ours but it was tasty and convenient. The room was well stocked with snacks, beer, wine.

Unbeatable location and housekeeping staff were lovely. All round a very good stay with plenty of room and excellent facilities (including washer and drier)! Some construction works but no noise and didnt affect us at all

spacious/ convenient/ cleanness/ safe