Best Western Plus Waterfront Hotel

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8.4
/10
Very Good
1,284 reviews

What Guests Say About Their Stay

Andrew

10.0
/ 10
From checking in to checking out it was a fantastic short stay booking. Would definitely recommend to all you guys out there ,, Best Western is the best Thanks to Edward on the Lobby at Windsor helpful friendly good guy 🇬🇧🇨🇦🇨🇦🇨🇦👏

Goran

10.0
/ 10
We arrived little late in the evening and we were almost pass the opening for the kitchen hours The waitress was so nice and asked the manager and they accommodate us with food. Very professional, very nice. We are extremely satisfied staying in the hotel.

Orchi

10.0
/ 10
The Hotel is at a very good location. I visited Windsor's for the Ford fireworks and it was the best location to walk to the riverside. It has the best view as well. They could give some complimentary water and slippers for the room. Other than that the whole experience was very good.
In the Area
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277 Riverside Drive West, Essex County, Ontario, Canada, N9A5K4

Main Facilities

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Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Best Western Plus Waterfront Hotel is located in area / city Essex County. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Best Western Plus Waterfront Hotel

277 Riverside Drive West, Essex County, Ontario, Canada, N9A5K4
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General
Near Detroit Windsor Tunnel

Location
A stay at Best Western Plus Waterfront Hotel places you in the heart of Windsor, within a 15-minute walk of Caesars Casino and Detroit Windsor Tunnel. This hotel is 2 mi (3.1 km) from Ford Field and 2.4 mi (3.9 km) from Little Caesars Arena.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Adventure Bay Family Water Park - 0.2 km / 0.1 mi
Chrysler Theatre - 0.2 km / 0.1 mi
Art Windsor-Essex - 0.3 km / 0.2 mi
Windsor Riverfront - 0.3 km / 0.2 mi
Dieppe Gardens - 0.4 km / 0.2 mi
Caesars Casino - 0.6 km / 0.4 mi
The Colosseum at Caesars Windsor - 0.8 km / 0.5 mi
Detroit Windsor Tunnel - 1.1 km / 0.7 mi
University of Windsor - 2.7 km / 1.7 mi
Ambassador Bridge - 2.8 km / 1.8 mi
Walkerville Brewery - 3.1 km / 1.9 mi
Olde Walkerville Neighborhood - 3.3 km / 2 mi
Willistead Manor - 3.4 km / 2.1 mi
GM World - 2.1 km / 1.3 mi
GM Renaissance Center - 2.1 km / 1.3 mi

The nearest airports are:
Windsor, ON (YQG) - 11.4 km / 7.1 mi
Detroit, MI (DET-Coleman A. Young Municipal) - 16.8 km / 10.5 mi
Detroit Metropolitan Wayne County Airport (DTW) - 36.7 km / 22.8 mi
Pontiac, MI (PTK-Oakland County Intl.) - 64.2 km / 39.9 mi

The preferred airport for Best Western Plus Waterfront Hotel is Windsor, ON (YQG).

Renovations
The property will be renovating from July 7 2026 to August 30 2026 (completion date subject to change). The following areas are affected:

  • Fitness facilities
  • Sauna
  • Swimming pool

Guests will have access to the following alternate facilities during the renovation:

  • Health club
  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Facilities
Be sure to enjoy recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a vending machine.

Business Facilities
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.

Dining
Enjoy a satisfying meal at River Room Restaurant serving guests of Best Western Plus Waterfront Hotel. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Rooms
Make yourself at home in one of the 305 individually decorated guestrooms, featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.

All facilities in Best Western Plus Waterfront Hotel

Entertainment Facility Best Western Plus Waterfront Hotel
Entertainment Facility
Functional Hall Best Western Plus Waterfront Hotel
Functional Hall
Lobby Best Western Plus Waterfront Hotel
Lobby
Accommodation Services Best Western Plus Waterfront Hotel
Accommodation Services
Exterior Best Western Plus Waterfront Hotel
Exterior

Things to Do

  • Indoor pool
  • Sauna

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Fireplace in lobby
  • Parking

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Braille or raised signage
  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Smoke-free area
  • Elevator

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Best Western Plus Waterfront Hotel

Important Note
  • Up to 2 children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Fee for buffet breakfast: approximately CAD 21 to 21 for adults, and CAD 21 to 21 for children
  • Self parking fee: CAD 19.00 per day (in/out privileges)
  • Pet deposit: CAD 30.00 per day
  • Pet fee: CAD 30.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Limited Number Of Pets In Room

Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western), Contactless check-out is available, No rollaway/extra beds available, Cashless transactions are available, Guest will receive an email before arrival 48 hours, Guests will receive an email with special check-in instructions

General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Plus Waterfront Hotel
305
Number of floors in Best Western Plus Waterfront Hotel
22
Another facilities in Best Western Plus Waterfront Hotel
Indoor pool, Sauna, Breakfast, Free WiFi, Fireplace in lobby

Frequently asked question in Best Western Plus Waterfront Hotel

What are available facilities at Best Western Plus Waterfront Hotel?
There are top facilites at Best Western Plus Waterfront Hotel such as Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Best Western Plus Waterfront Hotel?
The standard check-in time at Best Western Plus Waterfront Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Best Western Plus Waterfront Hotel provide breakfast?
Yes, Best Western Plus Waterfront Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Best Western Plus Waterfront Hotel?
Best Western Plus Waterfront Hotel is a 2.5-star hotel.
How many floors does Best Western Plus Waterfront Hotel have?
Best Western Plus Waterfront Hotel has 22 floors.
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More Reviews from Other Guests in Best Western Plus Waterfront Hotel

8.4
Very Good
From 1,284 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

8.6

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Traveler Reviews Best Western Plus Waterfront Hotel

Number of reviews per page
20
40
Top reviews
Andrew
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

From checking in to checking out it was a fantastic short stay booking. Would definitely recommend to all you guys out there ,, Best Western is the best Thanks to Edward on the Lobby at Windsor helpful friendly good guy 🇬🇧🇨🇦🇨🇦🇨🇦👏
Juan
icon-with Children
with Children
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good staff. The River Room Restaurant has a nice view with some good options and very kind staff. Air conditioning in the rooms could use some modernizing, as the units are old and loud, and with all the light exposure that the river view rooms get, it takes a while to get them to a comfortable sleeping temperature
Patrick
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Stayed one night for concert at Caesaes. All was good, ,location worked well. Views down river were great.
Yash
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Osm
Roger
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

On arrival the staff were quick to get the line up of people checked. Described where to park and how much but not how to get back to the hotel. We ended up at the hotel next door and by continuing to go through different doors found the one that could take us to ours
Matt
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

River view was obscured by foggy hazy windows. Couldn’t even see the the view we paid for.
Eric
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great location
Amelia
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The building smelled musty and old. Our room was okay. Very hot and the air conditioning couldn’t keep up. The bed was pretty comfy. The shower was terrible (water spraying in every direction yet hardly any water pressure). The bathroom light bulb kept flickering on and off and we did call someone to come fix it but they came and it was working again so nothing was done. We got ready to use the pool and found it was closed for maintenance. We mentioned it at check out and were told we could have used the double tree next door and someone should have told us but they never did and there were no signs to indicate this. Hotel is close to Caesars and the price was decent but we would probably choose somewhere else next time.
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Dejan
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean and great location. No USB set up whatsoever is perplexing. Not even in the lobby. If it was 2015 I'd get it but in 2026? A big negative. I asked and no alternatives were recommended. I'm sure a million people ask the same question. No free breakfast is kind of crappy but not a deal breaker. Casual, hit and miss front staff. Not rude but untrained in customer service. One gentleman in particular needs polish Parking in the back is faaaaaar too long a walk from the hotel. We were on the 5th floor and had to lug our bags down the stairs and across the street to the property. At $20 a day, that's not great .
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Dan
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Pillows in the rooms were terrible, the rest of the room was great. Very nice view of the river.
Goran
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We arrived little late in the evening and we were almost pass the opening for the kitchen hours The waitress was so nice and asked the manager and they accommodate us with food. Very professional, very nice. We are extremely satisfied staying in the hotel.
Orchi
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The Hotel is at a very good location. I visited Windsor's for the Ford fireworks and it was the best location to walk to the riverside. It has the best view as well. They could give some complimentary water and slippers for the room. Other than that the whole experience was very good.
Paul
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was friendly and efficient and the room was clean and quiet.
AMY
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Pool not functioning, elevators broken except one, very long waits
Alysha
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nj
Jacques
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

It’s good to know that the property is connected to the double tree, the pool is at the Double Tree. You must sign in and get a key from the Double Tree front desk to enter the pool. Parking is behind the hotel in a public parking garage.
Kimberly
icon-with Friends
with Friends
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Our room had some deficiencies, curtains not on hooks, refrigerator not working and could get no one to bring a substitute one. Elevators (2 out of 3) not working, but they did get that up and running within a day. Staff was very nice and considerate. Hotel was clean and offered all the things we needed just some of them did not work.
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Christopher
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very busy at check in so a little slow, parking is off site & not included so that should be mentioned. Room washrooms could usesome upgrading & "riverview" is very deceiving. Staff very polite & helpful.
Irma
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

View, park along river across road, cargo ships in Detroit River
Montel
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was a nice hotel. Everything was lovely.
Number of reviews per page
20
40

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Lobby 4 Best Western Plus Waterfront Hotel

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