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Kempinski Hotel Suzhou

Name: Kempinski Hotel Suzhou
Address: 1 Guobin Rd, Suzhou Industrial Park, Wuzhong Qu, Suzhou, Jiangsu, China, 215021, 1 Guobin Rd, Suzhou Industrial Park, Jiangsu, 215021, China
Rating: 8.2

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8.2

/10

Very Good

49 reviews

What Guests Say About Their Stay

JORGE

10.0

/ 10

Great for weekend retreat or business. Rooms are quiet with solid wood doors. In new properties I usually have a hard time hearing all kind of noises. Superb German / Munich restaurant on site. Superb fitness club.

Verified traveler

10.0

/ 10

The hotel was great, very clean, very nice, and the staff was very helpful and polite. I highly recommend this hotel.

John

10.0

/ 10

Very clean and well-appointed hotel located near a beautiful lake. The food and bar options aren't terribly exciting, though.

In the Area

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1 Guobin Rd, Suzhou Industrial Park, Wuzhong Qu, Suzhou, Jiangsu, China, 215021

Main Facilities

This accommodation offers:

Indoor pool

Poolside bar

Game room

Children pool

Laundry service

Luggage storage

Elevator

Garden

Health club

Limo or town car service

Kempinski Hotel Suzhou is a 5-star hotels that has been welcoming guests since 2008. Kempinski Hotel Suzhou is part of Kempinski Hotels & Resorts under Kempinski. There are 458 rooms spread across 23 floors.

What's around Kempinski Hotel Suzhou

1 Guobin Rd, Suzhou Industrial Park, Wuzhong Qu, Suzhou, Jiangsu, China, 215021

Discover More Places

Discover More About Kempinski Hotel Suzhou

General Information

Location

Located at 1 Guobin Rd, Suzhou Industrial Park in Suzhou, China. Those looking to explore will find Hanshan Temple, Shanghai Volkswagen Automotive Plant, and Lingering Garden nearby.

Facilities & Amenities

Kempinski Hotel Suzhou has Indoor pool, Poolside bar, Game room, Children pool, Laundry service, and more.

Business Facilities

For guests traveling for work, Kempinski Hotel Suzhou has Business facilities and Conference rooms available.

Contact

Phone number: 86 512-6289 7888

All facilities in Kempinski Hotel Suzhou

Facility

Indoor pool

Poolside bar

Game room

Children pool

Swimming Pool

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Guest Services

24-hour front desk
Express check-in
Luggage storage
Concierge
Porter
Laundry Service
Express check-out
Multilingual staff
Wedding service
Newspaper in lobby
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Activity & Leisure

Garden
Full Serviced Spa
Barbecue grill
Indoor pool
Spa Treatment Rooms
On-Site Spa
Health club
Picnic area
TV in Common Area
Sauna
Marina On-Site

Public Facilities

Elevator
Coffee/Tea in common areas
Safety deposit box

Nearby Facilities

Grocery store
Shopping On-Site
Hair salon
ATM/Bank

Sports & Recreation

Billiard
Game room
Fitness Facilities

Business Facilities

Conference Center
Business facilities
Conference space
24-Hour Business Center

Accommodation Facilities

Smoking area
Banquet Hall

Meals & Dining

Snack bar
Breakfast
Poolside Bar

Connectivity

LAN Internet access
TEXT
Wi-Fi
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Family & Kids

Children's pool

Accessibility

Wheelchair accessible
Braille/Raised signage

Transportation

Bicycle Rental On-Site
Limo or town car service

Accommodation Policy & General Information in Kempinski Hotel Suzhou

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Important Notice

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.

Minimum Age Policy

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - 00:00 - to 12:00
Available rooms at Kempinski Hotel Suzhou	458
Number of floors in Kempinski Hotel Suzhou	23
Another facilities in Kempinski Hotel Suzhou	24-hour front desk, Express check-in, Luggage storage, Concierge, Porter

Frequently asked question in Kempinski Hotel Suzhou

What is normal check-in & check-out time at Kempinski Hotel Suzhou?

The standard check-in time at Kempinski Hotel Suzhou is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00

What is the star rating of Kempinski Hotel Suzhou?

Kempinski Hotel Suzhou is a 5.0-star hotel.

How many floors does Kempinski Hotel Suzhou have?

Kempinski Hotel Suzhou has 23 floors.

How many rooms are available at Kempinski Hotel Suzhou?

Kempinski Hotel Suzhou has 458 rooms in total.

What do past guests say about Kempinski Hotel Suzhou?

Kempinski Hotel Suzhou is well-known for its Room Comfort, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Kempinski Hotel Suzhou

Overall Ratings & Reviews Kempinski Hotel Suzhou

Other sources (49)

8.2

Very Good

From 49 reviews

Cleanliness

8.2

Room Comfort

8.4

Location

7.6

Service and Facilites

7.8

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Traveler Reviews Kempinski Hotel Suzhou

Number of reviews per page

Top reviews

JANET

Business

10.0

/10

Reviewed 86 week(s) ago

Hotels.com verified review

Beautiful view

JORGE

Friends and family Family

10.0

/10

Reviewed 321 week(s) ago

Hotels.com verified review

JEFFREY

10.0

/10

Reviewed 402 week(s) ago

Hotels.com verified review

GREAT PEOPLE, AWESOME ROOM, FAIR PRICE

William

8.0

/10

Reviewed 466 week(s) ago

Hotels.com verified review

This hotel is very nice, this is my 4th time staying there. The lake view is very beautiful and the rooms are clean. Breakfast is good. The past 2 times I have stayed there there has been a conference but this time it was not crowded. Last time Resturant were busy.

Verified traveler

4.0

/10

Reviewed 471 week(s) ago

Expedia Group verified review

the problem with this hotel is that it is an hour walk from the first shop/convenience store/life and they have poor access to cabs...

Verified traveler

8.0

/10

Reviewed 568 week(s) ago

Hotels.com verified review

Comfortable but far in distance from any amenities.

Verified traveler

6.0

/10

Reviewed 628 week(s) ago

Hotels.com verified review

Not recommended if you have business to attend to in Suzhou, it is located way off the city centre or the CBD. And as a lake and golf course hotel it does not impress.

Verified traveler

10.0

/10

Reviewed 629 week(s) ago

Hotels.com verified review

The hotel was great, very clean, very nice, and the staff was very helpful and polite. I highly recommend this hotel.

JIAXING

Family

4.0

/10

Reviewed 631 week(s) ago

Hotels.com verified review

Not as good as I expected. Room was old, air-condition not work well,you should take under 6.5 degree.House keeper took our room card...I won't come again.

Verified traveler

8.0

/10

Reviewed 632 week(s) ago

Hotels.com verified review

The hotel is well kept. In its own grounds, which is nice if you want to get away from everything. But if you want easy access to the city, your only real option is taxi. I found the hotel staff a little abrupt and unhelpful, though I think that may result more from an English language nervousness than anything else.

David

8.0

/10

Reviewed 638 week(s) ago

Hotels.com verified review

There are minimum service you can get to American standard. I smell smoke when entered in non-smoking room, and found cigarette ashes on the holder by toilet. I have used this hotel for so many times, and getting tired of its poor service even I used the club service all the time. I am going to try another hotel in the area next time in upcoming October trip.

sanja

Family

6.0

/10

Reviewed 641 week(s) ago

Expedia Group verified review

hotel position is great, on the lake surrounded with loots of trees and during the day and evening there is a wind all the time so it is not hot during summer it is great hotel for vacation but less for business because it is not close to city business center

Verified traveler

8.0

/10

Reviewed 646 week(s) ago

Expedia Group verified review

Nice huge hotel with modern comforts. The staff upgraded me to a suite which was huge! The staff was courteous and helpful in English. However, the hairdryer barely worked, aircon worked but never able to get the room right, either too cold or stuffy. The hotel is surrounded by a golf course and lake, its a 20 minute walk just to get to the gate of this property. Overall, good stay.

John

10.0

/10

Reviewed 652 week(s) ago

Hotels.com verified review

Very clean and well-appointed hotel located near a beautiful lake. The food and bar options aren't terribly exciting, though.

Denmarkian

10.0

/10

Reviewed 653 week(s) ago

Expedia Group verified review

I have stayed at this Kempinski location several times and never found the experience any less than fully satisfying - a true five star experience.

Matt

4.0

/10

Reviewed 738 week(s) ago

Expedia Group verified review

Room service was slow and the food delivered was not hot. It was very difficult to get some of the staff to understand our simple requests. I understand very well that we are in China, but Kempinski is an international hotel chain catering for international guests. Restaurant food was not so good, Potatoes under cooked, lack of vegetables. Pool and jacuzzi area was very good, although there was no dedicated pool for young children. Room was good, clean and comfortable. Hotel setting is fantastic.

Verified traveler

4.0

/10

Reviewed 782 week(s) ago

Hotels.com verified review

we ordered non smoking, lakeview, king size bed, we got a smoking, non-lakeview 2 double bed room. funny is they said the room is non-smoking but there are ashtray and matches in the room Overall, room is a little dated, if we cannot get the room type we paid for from Hotels.com, we should be upgraded instead of downgraded

Cheng

Family

8.0

/10

Reviewed 538 week(s) ago

Hotels.com verified review

3点办理入住，排着长队，然后被告知房间没有整理好，等了30多分钟才拿到房卡。退房也需要排长队。

CHEN

Family

6.0

/10

Reviewed 543 week(s) ago

Hotels.com verified review

号称出名的亲子酒店，可是亲子项目真很一般，室内的儿童乐园也不大，室外的儿童游玩项目也不多。酒店的其他方面还不错，就是位置比较偏，外出购物吃饭等不方便。

PO-LUNG

6.0

/10

Reviewed 593 week(s) ago

Hotels.com verified review

I asked for a non-smoking room, but was a room with heavy smoke smell. Changed to another and was fine with it!

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.