DoubleTree by Hilton Brighton Metropole

Beautiful historic updated hotel. Room was nicely updated as well and the breakfast had much variety

Allocated a mezzanine room. I’d not book it again. Clean but dark.

Allocated a very dark room. Don’t book a mezzanine room. Large but very dark.

Great location. Really weird bathroom setup.

-Not enough staff to check guests in -Room bordering on barren, empty but for a few outdated pieces. -No amenities at the bathtub - soap, shampoo, etc. They apparently expecred you to go to the shower stall and put what you needed in your ahnd and walk back to the tub? They did supply it upon request. Breakfast however was GREAT!

Good

Excellent and very well run hotel. Beautiful room overlook‐ing the Sea front. Friendly and helpful staff. Great breakfast!

Lovely hotel, great staff, clean rooms, great pool and good breakfast - always stay here when we go to Brighton

I’ve now stayed multiple times and on each occasion the Hotel is spotlessly clean overall, we had limited staff interaction but was good when we did. On this occasion we had a sea view and balcony and the balcony aspect was disappointing overall. Cracked tiles, metal work in need of a paint. The balcony itself was tiny and unable to have 2 chairs on it so we used very little. Will stay at the hotel again but will not pay the premium for a balcony as we hardly used it.

All excellent. Thank you

Everything was okay-ish, but If I review over the price I paid; not satisfied with the stay. Wifi— Very bad reception. No to slow network. Complaint them but no resolution. TV— Radio channels only. Help needed to connect with my Netflix, no service provided. Even in my room UK sim network was not working. Property was nicely clean but room services had a delay. Drinkable water is separately charged; I didn’t like that. They don’t have people to help with your baggage in and out. Reception: I stayed with my family for 4 nights. Whenever I need some help from reception, they never picked up the call. Had to walk down there each time. All over 2.5 stars.

The room was good but bathroom plugs etc needed repair. Would have been nice if I didn’t have to ask for water to be delivered to room. The staff were very helpful but had to request room to be cleaned on one of the days. Had waited patiently until 4.00 p.m. We had been forgotten. On our last day there was a conference which was to last a week. Hundreds of people in reception area and lounge area. Very very noisy and nowhere for other guests to go to get away from the noise. We had booked out of our room, so couldn’t go there and it was 31 degrees outside, so far too hot for an elderly couple to go out. Sorry but will think twice before staying in your hotel again.

When we turned up our room was not available and they downgraded us, room stunk of sewerage. The toilets downstairs were off limits as there was a blockage ..I was told I would get a refund but have had nothing . Staff very unhelpful and I can honestly say I will never stay in a Hilton again

The bed was comfy and room fairly clean the bathroom a bit dated and the hot water took ages to come through, the bath was very slippy to stand for a shower but there was a mat provided. The pool was out of use while we were there with no warning prior and this was one of the main reasons for choosing the hotel. The dog was an extra £45 which is incredibly expensive. Most of all the air conditioning was really ineffective.

We had a pet friendly room for our stay in Brighton Hampton by Hilton. The staff were very friendly and were able to provide us with a small fridge which helped as the weather was very hot. I made use of the gym, pool and sauna which made the trip extra special, which I also recommend. I look forward to coming back to this hotel. We didn't eat here because we could not bring our dog with us, however, Brighton offers many restaurants and cafes that do allow pets, so this was not a problem. Thanks to all the staff for welcoming us.

was a nice stay and good pool

Lovely hotel. Very very clean and staff were so attentive. Next time we will stay for longer than a night and pick a room with sea view.

Lovely stay and great location

Managed so well, staff super friendly and efficient. Nothing too much trouble

My Wife and I stayed for one night only with an Afternoon Tea booked for 2pm that day. Despite us arriving and a notifying staff of our presence at 12.45pm our Afternoon Tea did not arrive until 2.30pm. Apparently the kitchen staff were "very busy". When it did arrive, other than the scones and jam/cream, the Afternoon Tea was very basic with limited sandwiches and and an assorted selection of cheesecake only. The staff were apologetic about the delay but that was all. Similarly, at Breakfast the next day, my wife who is a celiac asked a staff member for some gluten free toast to go with her breakfast. Again, whilst the toast did arrive eventually, it was some 15 mins after asking and, as a result, after my wife had finished her breakfast. Again the staff were very apologetic but I really expected more from a Hilton Hotel and would seriously consider whether it is worth us staying in a similar hotel again.