DoubleTree by Hilton Brighton Metropole is located in area / city Brighton and Hove.
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DoubleTree by Hilton Brighton Metropole
Hotels
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8.6
/10
Very Good
1,341 reviews
What Guests Say About Their Stay
Alexandria
10.0
/ 10
We found the hotel's location to be exceptionally convenient. The staff were welcoming throughout our stay. Our room was a pleasant size and maintained a high standard of cleanliness. Additionally, the on-site pool provided a wonderful amenity for relaxation. It was a truly enjoyable experience overall.
Mabelline
10.0
/ 10
We recently stayed at the DoubleTree by Hilton Brighton Metropole and had a lovely overall experience. The location is fantastic, right on the seafront and within easy walking distance of Brighton’s attractions, restaurants, and shops.
Our room was comfortable and clean, and all of the staff we interacted with were friendly, professional, and helpful throughout our stay.
The only downside was the check-in experience. The hotel was extremely busy, and there were large numbers of guests waiting for their rooms and room keys. Our room wasn’t ready until close to the stated check-in time, and when we did receive our key, we were initially assigned a room that wasn’t what we had booked. However, after returning to reception, the staff resolved the issue and were lovely to deal with despite how busy they were.
It really seemed that the team had their hands full during peak check-in time, so the delays felt more like a capacity issue than a service issue. Once we were settled in, the rest of our stay was excellent. We’d happily stay here again and would recommend it to anyone looking for a great seafront hotel in Brighton.
Lucy
10.0
/ 10
Even better than we imagined! A magical stay and Brighton has stolen our hearts! Can’t recommend this wonderful hotel enough.
In the Area
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Kings Road, Brighton and Hove, England, BN1 2FU
Main Facilities
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AC
Swimming Pool
24-Hour Front Desk
Parking
Available Room Types in DoubleTree by Hilton Brighton Metropole
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What's around DoubleTree by Hilton Brighton Metropole
Kings Road, Brighton and Hove, England, BN1 2FU
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Discover More About DoubleTree by Hilton Brighton Metropole
Location
DoubleTree by Hilton Brighton Metropole is located in area / city Brighton and Hove.
About DoubleTree by Hilton Brighton Metropole
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Savor your favorite dishes with special cuisines from DoubleTree by Hilton Brighton Metropole exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
DoubleTree by Hilton Brighton Metropole is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at DoubleTree by Hilton Brighton Metropole.
All facilities in DoubleTree by Hilton Brighton Metropole
Entertainment Facility
Common Space
Lobby
Accommodation Services
Exterior
Sports and Recreations
- Game room
- Tennis
- Fishing
- Golf
Accessibilty
- Accessibility equipment
- Disabled access friendly
- Accessible parking
Things to Do
- Casino
- Children play area
General
- AC
- Swimming pool
In-room Facilities
- Hairdryer
- TV
Kids and Pets
- Babysitting with surcharge
Transportation
- Parking with surcharge
Public Facilities
- Room service
Hotel Services
- 24-hour Receptionist
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in DoubleTree by Hilton Brighton Metropole
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Swimming Pool, 24-Hour Front Desk, Parking |
Check-In / Check-Out Time | From 16:00 - to 11:00 |
Available rooms at DoubleTree by Hilton Brighton Metropole | 321 |
Another facilities in DoubleTree by Hilton Brighton Metropole | Game room, Tennis, Fishing, Golf, Accessibility equipment |
Frequently asked question in DoubleTree by Hilton Brighton Metropole
What are available facilities at DoubleTree by Hilton Brighton Metropole?
There are top facilites at DoubleTree by Hilton Brighton Metropole such as AC, Swimming Pool, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton Brighton Metropole?
The standard check-in time at DoubleTree by Hilton Brighton Metropole is starting from From 16:00 while the latest check-out time is at Before 11:00
What is the star rating of DoubleTree by Hilton Brighton Metropole?
DoubleTree by Hilton Brighton Metropole is a 4.0-star hotel.
How many rooms are available at DoubleTree by Hilton Brighton Metropole?
DoubleTree by Hilton Brighton Metropole has 321 rooms in total.
Does DoubleTree by Hilton Brighton Metropole provide parking?
Yes, DoubleTree by Hilton Brighton Metropole provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in DoubleTree by Hilton Brighton Metropole
Overall Ratings & Reviews DoubleTree by Hilton Brighton Metropole
Traveloka (3)
Other sources (1,338)
8.6
Very Good
From 1,338 reviews
Cleanliness
9.2
Room Comfort
8.8
Service and Facilites
8.8
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Traveler Reviews DoubleTree by Hilton Brighton Metropole
Number of reviews per page
20
40
Top reviews
Alexandria
with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We found the hotel's location to be exceptionally convenient. The staff were welcoming throughout our stay. Our room was a pleasant size and maintained a high standard of cleanliness. Additionally, the on-site pool provided a wonderful amenity for relaxation. It was a truly enjoyable experience overall.
Gavin
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Dinner in the restaurant bar was awful, truly awful.
Mabelline
with Children
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We recently stayed at the DoubleTree by Hilton Brighton Metropole and had a lovely overall experience. The location is fantastic, right on the seafront and within easy walking distance of Brighton’s attractions, restaurants, and shops.
Our room was comfortable and clean, and all of the staff we interacted with were friendly, professional, and helpful throughout our stay.
The only downside was the check-in experience. The hotel was extremely busy, and there were large numbers of guests waiting for their rooms and room keys. Our room wasn’t ready until close to the stated check-in time, and when we did receive our key, we were initially assigned a room that wasn’t what we had booked. However, after returning to reception, the staff resolved the issue and were lovely to deal with despite how busy they were.
It really seemed that the team had their hands full during peak check-in time, so the delays felt more like a capacity issue than a service issue. Once we were settled in, the rest of our stay was excellent. We’d happily stay here again and would recommend it to anyone looking for a great seafront hotel in Brighton.
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Brenton
with Partner
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice looking hotel some areas are a little tired but overall very happy with the amenities.
Darren
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The swimming pool was out of use and the air conditioning in our room was not working.
Oliver
with Children
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
AC in our room wasn’t working with that hot weather. The steam and sauna wasn’t working the jacuzzi is you have to wait 6 minutes to work it’s insane . Wasn’t a good experience at all.
Sarah
Family
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Location was beautiful, hotel was wonderful, staff were fantastic!
I usually go cheaper and more simple. The only reason I went more expensive this time was availability of parking and the pool due to 33 degree heat.
Parking was an additional £29 and the pool had been extremely well used that day.
Having said that, I couldn't have been more grateful for the air conditioning.
I did get a great night sleep and the showers were great.
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Mavis
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great room exceptionally clean. Superb breakfast.
Nigel
with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Great short stay great and very good breakfast
Ignatius
with Children
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Excellent Location, Very nice building.
We stayed for one night during the May half term. Booked a room with 2 kids and arrived at 2pm, and was told check in is at 4pm, which is fine and it is stated on their website. What annoys us immensely is at 2pm the staff did not take the opportunity to tell us that pool access needs to be pre-booked, and kids are not allowed past 7pm. By the time we were informed at 4pm, surprise surprise all slots for kids are full and the next available is 12 noon the next day. We booked the hotel with time in pool being a high priority agenda for our stay. We would not have stayed in this hotel had we know this policy before. It is worth mentioning that I filed an complaint immediately with Front line staff Erik and he handled it well.
Also worth noting is the breakfast is very busy and the admission is handled in a very chaotic way with only one staff at the check in, resulting in a super long queue.
These two incidents each took one star away.
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Sotiris
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
The hotel was lovely and was in a great location. Breakfast and dinner was nice. One slight issue was my room was left open by a cleaner who did not return with the towels they were supposed to, so I had I not returned to my room, the door would have been left open. I told a member of reception staff who said a manager would call me but never received the call at all. So I would not advise leaving any valuables in the room unattended. Anyone could have literally walked into my room and helped themselves. Other than this mishap, my stay was very nice… and the swimming pool, sauna and steam room was an excellent treat.
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Quoc
with Children
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Hotel was in a good location. Staff were friendly and helpful. Hotel was nice and clean, decor was nice.
Breakfast was good.
The only thing which I didn't like was the food in the bar. Wife ordered a margarita pizza which didn't have a enough cheese on it. Korean burger wasnt good.
Alicia
Family
6.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The air con lowest setting is 18 degrees, not cool enough.
There were crumbs on the floor.
The mattress was very firm, wobbles when other person moves and is noisy.
Check in is slow and busy, can’t hear staff so everything has to be repeated. Reception area isUncomfortably warm and the revolving doors too close to busy reception.
Excessively expensive with mean room facilities. You have to be a member to get water.
Bar prices expensive (£11.25 for glass prosecco £10 plus service charge).
Outdoor bar area dirty and untended, we sat for an hour and no tables were cleared of food or drinks.
Some staff arrogant, others pleasant.
Over rated, overpriced!
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Lucy
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Even better than we imagined! A magical stay and Brighton has stolen our hearts! Can’t recommend this wonderful hotel enough.
LAURA
Friends and Family Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Everything was amazing, breakfast really good, very clean the room and bathroom. Staff very helpful.
Roya
with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Everything was excellent and we enjoyed a lot. The only thing could be more efficient,was having a small refrigirator in the room .
Naila
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Have to make a specoal mention of staffs Barbra and Hussam at the bar restaurant for their calm
richard
with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Lovely rooms hotel excellent throughout
Abtar
Friends and Family Family
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Checking in at 4pm is a real travesty. I cannot imagine why a hotel would have such a ridiculous policy especially with such an early check out time. The que’s to check in and breakfast were embarrassing. I’m afraid this is not the standard Hilton should be accepting and if they are then they are not worthy of anything greater than a 3*. Things needs to improve and I would start by hiring more local staff as the ones we met were lovely and helpful. Unfortunately you could see the system had failed them and the guests
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Tamara
with Children
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Beach view is amazing, the room was very spacious and clean , staff is very helpful even though they were very busy, breakfast is as well fabulous
Number of reviews per page
20
40
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