DoubleTree by Hilton Brighton Metropole

This is our 5th stay here and we will be back. The location is great and the amenities are good. Parking is pricey but I’m sure it’s the going rate for Brighton.

Excellent

Our stay was very comfortable. The staff was quite supportive.

Excellent location very handy to train station. Beautiful seaside fronting with spectacular views beside the beach

We booked a twin room, which was confirmed at check-in however we were told that the room had a king size bed. Took 3 phone calls and two and a half hours to get housekeeping to ste the room up as booked. Not good enough.

Room was clean spacious, I can’t fault it. Beds very comfortable. At check in a gorgeous black man called, Henrich I think that’s his name,very welcoming very friendly, engaging, professional and looking absolutely gorgeous. First morning breakfast was fresh and delicious. Second and third morning breakfast was a let down. Tasteless wrinkly tomatoes, tasteless mushrooms beans look like they have been on stand for too long looking dry at the top, no yoghurt. On the second day I went out with my son who has special needs and a medical condition, we didn’t stay out for too long because he was over heating due to his condition. Upon arriving upstairs my room key refused to open the door, my son is screaming panicking and I needed to go to the room asap to shower him so he can cool down, I asked the housekeeper to help me open the door, she refused I showed her my key she refused again , I called reception and told them the situation but the receptionist couldn’t understand what I was saying, at this point my son is hysterical , screaming scratching, then the housekeeper realises the situation was serious she opened the door. I went in , took care of my son . Soon after i went to the reception to sort my keys out. A receptionist called Gionni large built with glasses, I told him my keys need to be activated, With arrogance and disrespect he tells me that without proof of id he will not activate my key, Manager stepped in, confirmed details on system and issued 3 news sets of keys.

Pool, stream and sauna were great!

Overall it is a positive experience due to its central location.

The front desk staff were friendly & helpful, the room spacious & comfortable. Also a really good selection at breakfast.

Ideal location, very close proximity to the city centre and right across from the beach. Perfect for a weekend getaway

Clean room with modern decor. Staff very helpful and accommodating. Excellent breakfast selection. Very convenient location.

This is an excellent hotel, we loved it.

Poor quality, nor worth the money spent… amenities are old and not clean. Whats been surprising is to see rude and unprofessional service desk employees

Lovely hotel, spacious room and very local to Brighton City and Pier.

Excellent hotel great customer service. A special thanks to a lady called Saba whom we did the check in she as fabulous. Great rooms and fantastic breakfast. It is the best hotel I have stayed in, in Brighton. Thanks.

Room was clean and well presented, the shower was too hot and the adjuster didn’t work, friendly staff, did not eat at the hotel, close to the lanes

Rooms are very clean and spacious with great facilities

The staff were amazing, the rooms were ideal and the breakfast was delicious.

Good breakfast and staff in morning, rude cleaning staff knocking on door 40 mins before checkout asking when we going.

A Fantastic Stay at the DoubleTree by Hilton Brighton Metropole Just back from an outstanding two‑night stay at the Brighton Metropole from Friday to Sunday, and I can honestly say it exceeded our expectations. Brighton was blessed with glorious sunshine all weekend, which made our stay even better — but the hotel itself was the real highlight. A special thank‑you to Kostas (Guest Services – DTHBM) for arranging Room 307 for us. The room was excellent: spacious, comfortable, and complete with a balcony offering stunning sea views across Brighton beach. Waking up to that view was unforgettable. The manager and wider team were incredibly helpful and accommodating, making us feel genuinely welcomed throughout our stay. The pool facilities were great, perfect for relaxing, and the Met Bar had a friendly, relaxed atmosphere — ideal for casual drinks and dining. Service there was super friendly and attentive, and we really enjoyed spending time there. A big shout‑out as well to the reception team, especially Erik and (I believe) Ellie, for their warm service and, of course, the free warm cookies — a small touch that makes a big difference. The hotel’s location is perfect, offering easy access to Brighton’s attractions, the seafront, and everything the city has to offer. I can absolutely recommend the DoubleTree by Hilton Brighton Metropole, and I’m hoping to book another one‑night stay soon, budget permitting. A brilliant experience from start to finish.