DoubleTree by Hilton Brighton Metropole

Great room and breakfast

Checked out after 2 hours it was boiling in the room air con didnt work. Was not offered another room

The staff were amazingly friendly and helpful. Saba at the reception offered a perfectly warm welcome and the check-in was swift and easy. Her communication was clear and precise. Alex at the Metropole, was also friendly and efficient.

Room was spacious and lovely size bed. Downside sofa bed very hard, view from room wasn’t great. Also I requested a bath but received a room with shower. The shower wasn’t very powerful grea

The room we were given was small and not like we booked, after speaking to a very helpful staff member on reception they moved us to a better room. Breakfast was very good

Good service, excellent size room, very clean, bed not so good.

Very clean room and well stocked with tea and milk.

Spotless rooms and corridors excellent customer service and a well located hotel.

Room was super clean, super spacious with a super view. We loved it, would stay here again next time we are in Brighton!

Perfect weekend stay

Clean room, friendly and helpful staff.

The reception lady was welcoming and helpful. We had a family room and it was such a good size with separate areas. The pool was great for our girls. Breakfast was really lovely. I would definitely stay again.

Front desk staff and room quality

The bed was very comfy, and the room nice and dark, which enabled a good nights sleep. The shower cubicle in the bathroom was far too small and it would’ve probably benefited from losing the bath and increasing the size of the shower. Decent breakfast, but considerable queues on the Sunday morning to be seated. However, the hotel in general was a bit tired, and especially the wellness area, which really needed an upgrade. On the second day of our stay, the whole gym and wellness area was closed due to an electric problem, but this was very annoying as I had specifically called in advance to check all the facilities were available throughout our planned stay - I was told they were!! Good seafront location.

Everything!

We were very happy with the room, the facilities and the breakfast, and the staff were very attentive and courteous. Two aspects of our stay that were a little disappointing were that the sofa bed was not made up for our child, despite booking the room for three (it was very promptly made up once we had asked) and learning of the power outage the following day in the hotel at check-in where we learned that the swimming pool would be closed all day, when it would have been helpful to have been informed of this beforehand in order to ‘manage expectations’. The car park is extremely tight. Extreme care needs to be taken when manoeuvring!

Fabulous as always in my opinion the best hotel in Brighton

Nice sized room, good breakfast

Room was good, not very helpful in getting any water, none in the room, had to get it ourselves.

Loved our stay, felt very spoilt and a real treat. A beautiful hotel