ibis London Excel Docklands

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8.6
/10
Very Good
1,005 reviews

What Guests Say About Their Stay

martin

10.0
/ 10
Very pleasant hotel, well situated for the O2. Easy to get to on the Elizabeth line. Very reasonably priced too, and a nice breakfast. We've stayed several times and it's a good base for local things and visiting central London. The riverboat is a fun way to get to central London.

Claire

10.0
/ 10
Great stay here again, room was clean and breakfast was great. Staff are really lovely especially during busy event weekends! The only down side is the lift, one seemed to be broken and left me waiting with my large suitcase for 35 minutes to get down stairs as it was so busy.

RICHARD

10.0
/ 10
If you're working anywhere along the Elizabeth Line or DLR - it's right by Custom House Station - this is such a handy hotel, and usually much more competitively priced than in the centre. The rooms are comfy and there's a great reception / lounge area downstairs. Lovely front desk staff when I used it recently.
In the Area
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9 Western Gateway, Royal Victoria Dock, Newham, London, England, E16 1AB

Main Facilities

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Express check-out
ibis London Excel Docklands is a hotel is located at Newham. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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ibis London Excel Docklands Address: Map & Location

9 Western Gateway, Royal Victoria Dock, Newham, London, England, E16 1AB
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ibis London Excel Docklands Rates per Night

Planning a trip and wondering about hotel rates? Finding the best hotel prices for ibis London Excel Docklands is easy with Traveloka. ibis London Excel Docklands room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends. Looking for the best ibis London Excel Docklands hotel rates?

ibis London Excel Docklands Location & Address

Wondering where to find ibis London Excel Docklands? ibis London Excel Docklands is located at 9 Western Gateway, Royal Victoria Dock, Newham, London, England, E16 1AB. It's situated in the vibrant Docklands area of London, known for its proximity to the ExCeL London exhibition centre and the Royal Victoria Dock. The hotel is approximately 10 km from the city center.

How to go to ibis London Excel Docklands from Airport

Need to get from the airport to ibis London Excel Docklands? Getting to the hotel from London City Airport (LCY) or other major airports is straightforward. Here's how you can make your journey:

  • Taxi (most direct): Taxis are readily available at the airport. This is the fastest option, but also the most expensive.
  • Ride Hailing (convenient): Ride Hailing services are available at the airport. This is a convenient option, and the price is usually fixed.
  • DLR (Docklands Light Railway) and Tube (most affordable): Take the DLR from London City Airport to Custom House for ExCeL, which is a short walk from the hotel. This is the most affordable option.

Tips: For the most convenient route, consider a taxi or Ride Hailing service directly to the hotel. If you're on a budget, the DLR is a great choice.

ibis London Excel Docklands Reviews & Summary

Want to know what other guests think about ibis London Excel Docklands? Hotel reviews can give you a great insight into what to expect. Guests often rave about the hotel's convenient location, especially for those attending events at ExCeL London. The modern rooms and friendly service are also frequently praised.

A standout feature is the hotel's proximity to the DLR, making it easy to explore London. The hotel offers a comfortable stay with all the essential amenities. "Great location, clean rooms, and friendly staff – perfect for a business trip!"

ibis London Excel Docklands Room Types Available

Curious about the different hotel room types at ibis London Excel Docklands? The hotel offers a variety of room options to suit different needs. Here's a look at the room categories available:

  • Standard Double Room: Features a double bed, suitable for couples or solo travelers.
  • Twin Room: Offers two single beds, ideal for friends or colleagues.
  • Family Room: Designed for families, with a double bed and a sofa bed.
  • Accessible Rooms: Rooms designed for guests with disabilities.

All rooms are non-smoking. The hotel is not pet-friendly.

Hotel Facilities in ibis London Excel Docklands

What amenities does ibis London Excel Docklands offer? The hotel provides a range of facilities to ensure a comfortable stay. Here's a list of what you can expect:

  • 24-hour reception: Available to assist guests at any time.
  • Restaurant and Bar: Offering meals and drinks throughout the day.
  • Free Wi-Fi: Available in all rooms and public areas.
  • On-site parking: Available for guests (fees may apply).

Hotel Buffet or Restaurant/Cafe in ibis London Excel Docklands

Looking for dining options at ibis London Excel Docklands? The hotel has a restaurant and bar on-site, offering convenient dining options. Here's what you can find:

  • Restaurant: Serves breakfast, lunch, and dinner.
  • Bar: Offers a selection of drinks and snacks.

Prices per person vary depending on the meal. Opening hours are generally from early morning until late evening.

ibis London Excel Docklands Airport pickups and How to Book

Does ibis London Excel Docklands offer airport transfers? The hotel does not offer a dedicated airport shuttle service. However, you can easily arrange a taxi or use Ride Hailing services from the airport to the hotel.

Nearby MRT Station & Bus Stops

Need to know about public transport near ibis London Excel Docklands? The hotel is well-connected to public transport. Here's what's nearby:

  • Custom House for ExCeL DLR Station: A short walk from the hotel, providing easy access to the city center and other attractions.
  • Bus Stops: Several bus stops are located near the hotel, offering additional transport options.

You can use an Oyster card or contactless payment for the DLR and buses. Oyster cards can be purchased at the DLR station.

Nearby Attractions for Family / Kid Friendly

Planning some fun activities near ibis London Excel Docklands? There are plenty of attractions nearby that are perfect for families. Here are some great options:

  • ExCeL London: Right next door, offering events and exhibitions. Entry prices vary depending on the event.
  • The O2 Arena: A short DLR ride away, hosting concerts and events. Entry prices vary depending on the event.
  • Canary Wharf: A short DLR ride away, offering shopping, dining, and waterfront views. Free to visit.
  • Museum of London Docklands: Explore the history of the Docklands. Entry is free.
  • Thames Barrier: A short bus ride away, offering views of the Thames Barrier. Free to visit.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near ibis London Excel Docklands

Looking for great places to eat near ibis London Excel Docklands? You'll find a variety of dining options nearby. Here are some suggestions:

  • Cafes/Restaurants:
    • The Fox @ Excel: A popular pub with a good selection of food and drinks.
    • Zizzi: Italian restaurant.
    • Nando's: Famous for its peri-peri chicken.
  • Local Street Food:
    • Street food stalls at ExCeL London during events.
    • Various food trucks and stalls in the surrounding areas.

Shopping places near ibis London Excel Docklands

Need to do some shopping near ibis London Excel Docklands? While there aren't many shopping centers right next to the hotel, you can easily reach some great shopping destinations. Here are some options:

  • Canary Wharf Shopping Centre: A short DLR ride away, offering a variety of shops and restaurants.
  • Westfield Stratford City: A major shopping mall, easily accessible by public transport.
  • Bluewater Shopping Centre: A large shopping mall located a bit further out, but accessible by public transport.

Other Places to Stay Near ibis London Excel Docklands

Looking for other hotel options near ibis London Excel Docklands? Here are some alternative accommodations:

  • Luxury/5–6 Star Hotels Nearby:
    • The Ritz London
    • Shangri-La Hotel, At The Shard, London
    • The Savoy

For 5-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Four-Star Hotels Nearby:
    • DoubleTree by Hilton London Excel
    • Novotel London Excel
    • Aloft London Excel

For 4-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on

  • Three-Star Hotels Nearby:
    • Holiday Inn Express London Excel
    • Premier Inn London Docklands (Excel)
    • Travelodge London Excel

For 3-star: Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel Availability & Booking

Ready to book your stay at ibis London Excel Docklands? Check hotel availability and make your reservations easily through Traveloka. With Traveloka, you can find the best deals and secure your room with ease. Book your stay today and enjoy a comfortable and convenient experience!

All facilities in ibis London Excel Docklands

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Others

Public Facilities

  • WiFi in public area

Hotel Services

  • Express check-in
  • Express check-out

In-room Facilities

  • TV

Accommodation Policy & General Information in ibis London Excel Docklands

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - to 12:00
Number of floors in ibis London Excel Docklands
10
Another facilities in ibis London Excel Docklands
WiFi in public area, Express check-in, Express check-out, TV

Frequently asked question in ibis London Excel Docklands

What Time is Check In & Check Out at ibis London Excel Docklands?
Check-in time at ibis London Excel Docklands is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of ibis London Excel Docklands?
ibis London Excel Docklands is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does ibis London Excel Docklands have?
ibis London Excel Docklands has 10 floors.
What do past guests say about ibis London Excel Docklands?
ibis London Excel Docklands is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in ibis London Excel Docklands

8.6
Very Good
From 1,000 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

9.0

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Traveler Reviews ibis London Excel Docklands

Number of reviews per page
20
40
Top reviews
Faizal
icon-Business
Business
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Perfect for attending an event at ExCel.
Kaley
icon-Friends and family with Friends
Friends and family with Friends
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The hotel location was perfect for what we needed; easy, quick travel to the o2 and DLR a 4 minute walk, 1 stop and connect with underground. All the staff were really friendly and helpful. The room was ok for a budget hotel, but the twin beds were smaller than standard singles and pretty hard. No teaspoons with refreshments to make a hot drink with, flimsy wooden stirrers were provided instead, and weren’t replaced for new ones when cleaners came in. Shower was very annoying because of not staying at the set temperature, constantly going hot and chilly, and it drained down the plughole slowly. Bathroom sink drain smelt disgusting when water went down it and, when taking the plug out of the drain, you could see it hadn’t been cleaned down there for a long time. Air con was brilliant. TV worked easily. Bonnane Pizzeria nearby did a wonderful breakfast.
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Julian
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

This is a great budget hotel option. It's a shame the ratings don't have a price bracket as it was nice and good value for money. But 5* requires everything to be amazing which, for £110 a night is unlikely!! I'd definitely stay again
Jason
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great staff always welcoming
martin
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very pleasant hotel, well situated for the O2. Easy to get to on the Elizabeth line. Very reasonably priced too, and a nice breakfast. We've stayed several times and it's a good base for local things and visiting central London. The riverboat is a fun way to get to central London.
Bridget
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was clean but had terrible smell
Claire
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great stay here again, room was clean and breakfast was great. Staff are really lovely especially during busy event weekends! The only down side is the lift, one seemed to be broken and left me waiting with my large suitcase for 35 minutes to get down stairs as it was so busy.
gloria
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Salle de bain pas très propre avec une odeur des égouts ! Personnel adorable! On vient du Canada et il a pris le temps de donner les applications importantes à télécharger pour très bien se déplacer en métro, pour avoir une eSIM. Très patient et courtois. Déjeuner super bien!
RICHARD
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

If you're working anywhere along the Elizabeth Line or DLR - it's right by Custom House Station - this is such a handy hotel, and usually much more competitively priced than in the centre. The rooms are comfy and there's a great reception / lounge area downstairs. Lovely front desk staff when I used it recently.
Jill
icon-Friends and family Family
Friends and family Family
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very small and broken. Really disappointing air con was noisy and bits fell off it. Skirting boards coming away and awful bathroom. Really noisy at night with people screaming and banging. Staff making you feel like it was a privilege to be there- Never again!
Paul
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great service and close to the metro tubes.
Daniel
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very well done, everything was in order
Gennadiy
icon-with Friends
with Friends
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good hotel
Sandra
icon-
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Great place to stay near the docklands and excel centre, definitely a main hub if you need to get into Central London, tube line just a few mins away
Joanna
icon-
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Ideal place to stay if visiting the O2 arena. Modern, clean hotel with a nice bar for late night drinks. Very friendly and helpful staff.
Andrew
icon-Friends and family with Friends
Friends and family with Friends
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Bar could have had better selection of beers and spirits.
Guy Thomas
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Very convenient for the Excel Exhibition Centre in London. Breakfast was serviceable. Beds were very hard, which other colleagues appreciated, but I prefer a softer mattress. It’s a basic hotel which does what it promises, clean and dry with friendly staff.
Luís Felipe
icon-
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Perfect hotel to book if you are going to a concert, extremely close to O2 arena. The bed is extremely comfortable.
Tim
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Watch the parking charges, you'll end up in the Novotel next door at £30 per day which is steep even for Central London.
Yasmin
icon-
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Clean room, staff helpful. Breakfast limited.
Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.