Ruby LUCY HOTEL LONDON by IHG

Hotels
9.1
/10
Exceptional
981 reviews

What Guests Say About Their Stay

Thomas

10.0
/ 10
Amazing staff, lovely clean room , great location. Just what was needed for our date night get away

Laith

10.0
/ 10
Nice staff, comfy bed, great location on a nice street with lots of great cafes and food options

Sean

10.0
/ 10
This is a hidden gem on the south bank. Loved the vibe of the hotel and the staff is awesome. The soap and shampoo smell incredible and the bed is large and comfy.
In the Area
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100-108, Lower Marsh, Central London, London, England, SE1 7AB

Main Facilities

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AC
WiFi
note: hotel was previously named Ruby Lucy Hotel London Staying at Ruby LUCY HOTEL LONDON by IHG is a good choice when you are visiting Central London. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Ruby LUCY HOTEL LONDON by IHG

100-108, Lower Marsh, Central London, London, England, SE1 7AB
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Lobby Ruby LUCY HOTEL LONDON by IHG
Lobby 2 Ruby LUCY HOTEL LONDON by IHG

Discover More About Ruby LUCY HOTEL LONDON by IHG

note: hotel was previously named Ruby Lucy Hotel London

Location


Staying at Ruby LUCY HOTEL LONDON by IHG is a good choice when you are visiting Central London.

About Ruby LUCY HOTEL LONDON by IHG

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Ruby LUCY HOTEL LONDON by IHG is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Ruby LUCY HOTEL LONDON by IHG will surely satisfy you with its great hospitality and affordable price.

All facilities in Ruby LUCY HOTEL LONDON by IHG

Lobby Ruby LUCY HOTEL LONDON by IHG
Lobby
Exterior Ruby LUCY HOTEL LONDON by IHG
Exterior
Others Ruby LUCY HOTEL LONDON by IHG
Others
Restaurant Ruby LUCY HOTEL LONDON by IHG
Restaurant

Food and Drinks

  • Bar

Connectivity

  • Free WiFi

General

  • AC

Public Facilities

  • WiFi in public area

Accommodation Policy & General Information in Ruby LUCY HOTEL LONDON by IHG

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, WiFi
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Ruby LUCY HOTEL LONDON by IHG
75
Number of floors in Ruby LUCY HOTEL LONDON by IHG
5
Another facilities in Ruby LUCY HOTEL LONDON by IHG
Bar, Free WiFi, WiFi in public area

Frequently asked question in Ruby LUCY HOTEL LONDON by IHG

What are available facilities at Ruby LUCY HOTEL LONDON by IHG?
There are top facilites at Ruby LUCY HOTEL LONDON by IHG such as AC, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Ruby LUCY HOTEL LONDON by IHG?
The standard check-in time at Ruby LUCY HOTEL LONDON by IHG is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Ruby LUCY HOTEL LONDON by IHG?
Ruby LUCY HOTEL LONDON by IHG is a 0.0-star hotel.
How many floors does Ruby LUCY HOTEL LONDON by IHG have?
Ruby LUCY HOTEL LONDON by IHG has 5 floors.
How many rooms are available at Ruby LUCY HOTEL LONDON by IHG?
Ruby LUCY HOTEL LONDON by IHG has 75 rooms in total.
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More Reviews from Other Guests in Ruby LUCY HOTEL LONDON by IHG

9.2
Exceptional
From 980 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews Ruby LUCY HOTEL LONDON by IHG

Number of reviews per page
20
40
Top reviews
Christopher
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Understaffed. Hate using iPad to check yourself in. Put in disabled room with tiny low sink and no bed side table or lamp. No tea making facility in room (who wants to get dressed to make tea in a communal corridor then go back to bed?). Breakfast really poor. No plates, no yoghurt, no waiters, zero service. £25 for bread, jam and pastry? Employ some more people and actually provide a service. Won’t be going here again.
Read More
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing staff, lovely clean room , great location. Just what was needed for our date night get away
Declan
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Welcoming staff, cosy and comfy room
Phillippa
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were extremely lovely and helpful upon arrival, the room was spotless and beautifully kept. A very comfortable and cosy stay all-round.
Susan
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooms were lovely…downside was the breakfast and hotel not excepting cash at all.
Clare
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was stunning. Perfect service everything we needed
Glenn
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Decent room near Waterloo, Good choice of bars and restaurants in the area
Laith
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice staff, comfy bed, great location on a nice street with lots of great cafes and food options
Sean
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This is a hidden gem on the south bank. Loved the vibe of the hotel and the staff is awesome. The soap and shampoo smell incredible and the bed is large and comfy.
Steven
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Modern fittings - Hotel is pleasantly quirky - Tea Coffee station with boiling water 24/7 - Lovely healthy breakfast and the staff were amazing
Dereck
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Pleasant welcome, however do not identify status, upgrade or gift.
aidan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spotless and comfortable
JIN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was surprised how great this hotel is for an overnight stay. The location unbearable , 5 minutes easy walk to Waterloo station. Many restaurants and grocery stores right on the street. The staff were super polite, professional, friendly and helpful; the room is very clean with comfortable bed and pillows. The shower with good water pressures . The only suggestion is to install smart tv. Will definitely be back.
Read More
Karen
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location, lovely staff. Hotel itself is a bit quirky and won’t to be everyone’s taste, rooms are a bit unconventional bathroom wise, and tea & coffee making facilities are outside in a communal area - but the bed was lovely & comfy. The bar is cosy for drinks, and doubles as the breakfast area - this is only continental, albeit a very nice one. We personally won’t stay here again.
Read More
Susan
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was excellent!
Joss
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean, spacious room with nice decor and furniture. Comfortable space. Very attentive and kind staff. Highly recommend.
Antony
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent stay , great location and staff were an amazing ! Great coffee too 👌
Leslie
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff and great breakfast. I upgraded for a room with a chair as the little stool is not comfortable.
Andy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is very cosy hotel run by friendly and helpful staff. It’s less than 5 mins walk from Waterloo with many eateries right outside. We loved it.
JUSTINE
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great hotel and rooms. Good breakfast, cool bar onsite too. The staff was very nice. Good location not far from 2 underground stations.
Number of reviews per page
20
40

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Lobby 4 Ruby LUCY HOTEL LONDON by IHG

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 980 reviews
Cleanliness

9.6

Room Comfort

9.4

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Ruby LUCY HOTEL LONDON by IHG

Number of reviews per page
20
40
Top reviews
Christopher
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Understaffed. Hate using iPad to check yourself in. Put in disabled room with tiny low sink and no bed side table or lamp. No tea making facility in room (who wants to get dressed to make tea in a communal corridor then go back to bed?). Breakfast really poor. No plates, no yoghurt, no waiters, zero service. £25 for bread, jam and pastry? Employ some more people and actually provide a service. Won’t be going here again.
Read More
Thomas
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Amazing staff, lovely clean room , great location. Just what was needed for our date night get away
Declan
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Welcoming staff, cosy and comfy room
Phillippa
icon-Leisure
Leisure
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff were extremely lovely and helpful upon arrival, the room was spotless and beautifully kept. A very comfortable and cosy stay all-round.
Susan
icon-Friends and Family with Friends
Friends and Family with Friends
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Rooms were lovely…downside was the breakfast and hotel not excepting cash at all.
Clare
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was stunning. Perfect service everything we needed
Glenn
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Decent room near Waterloo, Good choice of bars and restaurants in the area
Laith
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Nice staff, comfy bed, great location on a nice street with lots of great cafes and food options
Sean
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This is a hidden gem on the south bank. Loved the vibe of the hotel and the staff is awesome. The soap and shampoo smell incredible and the bed is large and comfy.
Steven
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Modern fittings - Hotel is pleasantly quirky - Tea Coffee station with boiling water 24/7 - Lovely healthy breakfast and the staff were amazing
Dereck
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Pleasant welcome, however do not identify status, upgrade or gift.
aidan
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spotless and comfortable
JIN
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I was surprised how great this hotel is for an overnight stay. The location unbearable , 5 minutes easy walk to Waterloo station. Many restaurants and grocery stores right on the street. The staff were super polite, professional, friendly and helpful; the room is very clean with comfortable bed and pillows. The shower with good water pressures . The only suggestion is to install smart tv. Will definitely be back.
Read More
Karen
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location, lovely staff. Hotel itself is a bit quirky and won’t to be everyone’s taste, rooms are a bit unconventional bathroom wise, and tea & coffee making facilities are outside in a communal area - but the bed was lovely & comfy. The bar is cosy for drinks, and doubles as the breakfast area - this is only continental, albeit a very nice one. We personally won’t stay here again.
Read More
Susan
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was excellent!
Joss
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean, spacious room with nice decor and furniture. Comfortable space. Very attentive and kind staff. Highly recommend.
Antony
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Excellent stay , great location and staff were an amazing ! Great coffee too 👌
Leslie
icon-Business
Business
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Friendly staff and great breakfast. I upgraded for a room with a chair as the little stool is not comfortable.
Andy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is very cosy hotel run by friendly and helpful staff. It’s less than 5 mins walk from Waterloo with many eateries right outside. We loved it.
JUSTINE
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great hotel and rooms. Good breakfast, cool bar onsite too. The staff was very nice. Good location not far from 2 underground stations.
Number of reviews per page
20
40