The Moat House

Hotels
9.2
/10
Exceptional
854 reviews

What Guests Say About Their Stay

Helena

10.0
/ 10
Everything was absolutely perfect…the room, the friendly and professional staff and the delicious breakfast

Claire

10.0
/ 10
Lovely room and surroundings. Hotel spotless. Excellent customer service and a special thank you to Sian on the front desk as she was extremely helpful and professional.

Paul

10.0
/ 10
Friendly warm excellent service from receptionists to the breakfast service. Beautiful room 105 with views of nature & the canal. Exquisite specail historical place to be and spend time. You feel very welcomed
In the Area
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Lower Penkridge Road, Acton Trussell, Acton Trussell and Bednall, South Staffordshire District, Staffordshire, England, ST17 0RJ

Main Facilities

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Restaurant
24-Hour Front Desk
WiFi
Elevator
The Moat House is located in area / city Acton Trussell and Bednall. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around The Moat House

Lower Penkridge Road, Acton Trussell, Acton Trussell and Bednall, South Staffordshire District, Staffordshire, England, ST17 0RJ
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Exterior The Moat House
Exterior 2 The Moat House

Discover More About The Moat House

Location


The Moat House is located in area / city Acton Trussell and Bednall.

About The Moat House

From business event to corporate gathering, The Moat House provides complete services and facilities that you and your colleagues need.

Not all hotel allow guests with pets, but The Moat House welcome your furry friend with its special policy. This pet friendly hotel lets you to enjoy holiday without having to worry about leaving your pet at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

The Moat House is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at The Moat House.

All facilities in The Moat House

Functional Hall The Moat House
Functional Hall
Common Space The Moat House
Common Space
Exterior The Moat House
Exterior
Others The Moat House
Others
Restaurant The Moat House
Restaurant

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

General

  • Banquet
  • Parking

Hotel Services

  • Laundry service
  • 24-hour Receptionist

Transportation

  • Storage

Food and Drinks

  • Breakfast

Things to Do

  • Garden

Connectivity

  • Free WiFi

Business Facilities

  • Meeting rooms

Accommodation Policy & General Information in The Moat House

Important Note
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, Contactless check-in is available, Essential workers only - NO

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at The Moat House
41
Another facilities in The Moat House
Smoke-free area, Safety deposit box, Banquet, Parking, Laundry service

Frequently asked question in The Moat House

What are available facilities at The Moat House?
There are top facilites at The Moat House such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at The Moat House?
The standard check-in time at The Moat House is starting from From 15:00 while the latest check-out time is at Before 11:00
Does The Moat House provide breakfast?
Yes, The Moat House provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of The Moat House?
The Moat House is a 4.0-star hotel.
How many rooms are available at The Moat House?
The Moat House has 41 rooms in total.
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More Reviews from Other Guests in The Moat House

9.2
Exceptional
From 854 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews The Moat House

Number of reviews per page
20
40
Top reviews
Garry
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Superb stay had!
paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Warm, clean, lovely staff. Bar area has a wood burner, all meals good.
Helena
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was absolutely perfect…the room, the friendly and professional staff and the delicious breakfast
Georgina
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We enjoyed our stay overall, but I did feel that some areas of the hotel are starting to look a little tired and could benefit from a refresh. For a hotel with 2 AA Rosettes, I expected a higher standard of cleanliness in certain parts of the property. Nothing major, but small details made the place feel less polished than I anticipated. The staff were lovely and the atmosphere was welcoming — it just feels like the hotel is ready for a bit of attention to bring it back up to the level its rating suggests.
Read More
Kevin
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was a cool, 13 degrees cool. Comfortable bed, good dinner and breakfast.
Jonathan
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes
Charles
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall a nice place to stay.
Claire
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent customer service.
Claire
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely room and surroundings. Hotel spotless. Excellent customer service and a special thank you to Sian on the front desk as she was extremely helpful and professional.
Rachel
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The welcome was excellent and the room was beautiful.
Joanne
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lovely hotel and very friendly staff. Only minor issue was that neither window in bedroom or bathroom shut properly and it was December with a bitterly cold wind. Luckily we are ok with a cooler room and just shut the curtains. We had a small dog with us and
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Friendly warm excellent service from receptionists to the breakfast service. Beautiful room 105 with views of nature & the canal. Exquisite specail historical place to be and spend time. You feel very welcomed
Rizwana
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Over-rated. Horrible room and paid extra for superior room and early check in. Lack of choice for food. Left after a few hours as couldn’t stand the thought of being in that room. Nothing to eat . Went out to eat and went home. Didn’t stay.
Richard
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

great stay highly recommend Hotel A+
Adam
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were friendly. Had the three course Sunday dinner in the restaurant which was lovely. The bar had wood burners so was nice and snug. The room was to a high standard. We opted for breakfast in bed which again was good quality and generous. Free car parking just off the M6.
DAWN
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Evening meal excellent, room was upgraded to superior but quite old fashioned, needs bringing upto date
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room was spotless and very comfortable. All the staff were efficient, friendly and helpful. Although it was a very busy Saturday evening in the bar and restaurant, we had excellent and attentive service. The quality and presentation of our meal was exceptional. A thoroughly enjoyable stay.
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff were all excellent blending professionalism with friendliness perfectly. We were upgraded to a lovely room overlooking the canal. Food and drink were both great!
David
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great stay
Steve
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very clean, All the staff were professional and welcoming. We would definitely stay again.
Number of reviews per page
20
40

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Others 4 The Moat House

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 854 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews The Moat House

Number of reviews per page
20
40
Top reviews
Garry
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Superb stay had!
paul
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Warm, clean, lovely staff. Bar area has a wood burner, all meals good.
Helena
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was absolutely perfect…the room, the friendly and professional staff and the delicious breakfast
Georgina
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

We enjoyed our stay overall, but I did feel that some areas of the hotel are starting to look a little tired and could benefit from a refresh. For a hotel with 2 AA Rosettes, I expected a higher standard of cleanliness in certain parts of the property. Nothing major, but small details made the place feel less polished than I anticipated. The staff were lovely and the atmosphere was welcoming — it just feels like the hotel is ready for a bit of attention to bring it back up to the level its rating suggests.
Read More
Kevin
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Room was a cool, 13 degrees cool. Comfortable bed, good dinner and breakfast.
Jonathan
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes
Charles
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Overall a nice place to stay.
Claire
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent customer service.
Claire
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely room and surroundings. Hotel spotless. Excellent customer service and a special thank you to Sian on the front desk as she was extremely helpful and professional.
Rachel
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The welcome was excellent and the room was beautiful.
Joanne
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Lovely hotel and very friendly staff. Only minor issue was that neither window in bedroom or bathroom shut properly and it was December with a bitterly cold wind. Luckily we are ok with a cooler room and just shut the curtains. We had a small dog with us and
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Friendly warm excellent service from receptionists to the breakfast service. Beautiful room 105 with views of nature & the canal. Exquisite specail historical place to be and spend time. You feel very welcomed
Rizwana
icon-Business and Leisure with Friends
Business and Leisure with Friends
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Over-rated. Horrible room and paid extra for superior room and early check in. Lack of choice for food. Left after a few hours as couldn’t stand the thought of being in that room. Nothing to eat . Went out to eat and went home. Didn’t stay.
Richard
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

great stay highly recommend Hotel A+
Adam
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were friendly. Had the three course Sunday dinner in the restaurant which was lovely. The bar had wood burners so was nice and snug. The room was to a high standard. We opted for breakfast in bed which again was good quality and generous. Free car parking just off the M6.
DAWN
icon-with Partner
with Partner
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Evening meal excellent, room was upgraded to superior but quite old fashioned, needs bringing upto date
Ian
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The room was spotless and very comfortable. All the staff were efficient, friendly and helpful. Although it was a very busy Saturday evening in the bar and restaurant, we had excellent and attentive service. The quality and presentation of our meal was exceptional. A thoroughly enjoyable stay.
Brian
icon-with Partner
with Partner
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Staff were all excellent blending professionalism with friendliness perfectly. We were upgraded to a lovely room overlooking the canal. Food and drink were both great!
David
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Great stay
Steve
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Very clean, All the staff were professional and welcoming. We would definitely stay again.
Number of reviews per page
20
40