The Moat House

All staff were warm, friendly, and very informative. The room was clean spacious and very quiet great for a good night's sleep. There was plenty of choice for breakfast both continental and hot. The restaurant has beautiful views of the lake and surrounding garden. Very happy would go back to stay again.

Best hotel we have stayed in, clean, comfortable, lovely food for Dinner and Breakfast. Cosy bar area, staff very efficient and friendly. Perfect for visiting local attractions. Fully recommend, will definitely stay again in the future.

We had a lovely time, room was clean, staff were friendly and helpful. We will definitely go again

Wonderful, gem of a hotel - spotless, large room, staff very professional, friendly and helpful and food fantastic.

Better to have coffee machine for breakfast because coffee not nice and asked for milk and had it off other table that another person had used not good

Would have liked a cooked breakfast at 06:30, but had to settle for a continental as hot meal service does not start until 07:00, which was too late for me as I needed to leave for my appointment at 07:10. 4 pillows supplied all as hard as bricks, very uncomfortable, not a good nights sleep. Rest of the hotel was fine from what I saw.

Great location and the building has an amazing history

Lovely hotel Very nice surroundings

Clean and comfy room, staff are always very friendly and helpful

Nice, clean and a great location with stunning views. Dinner was delicious and breakfast is standard.

Long black hairs on bathroom floor , staff where brilliant , let down by breakfast when no came ti take our order , so left after having a pot of tea

Room was comfortable, had exactly what I needed for my stay.

Room 102. Conveniently located but far too noisy. Woken up at 4am by neighbours using the loo. Not acceptable. Nice bar area and good restaurant. If you have a choice, stay in the older part of the building.

Great room lovely hotel

Such a brilliant dog friendly hotel. The staff were very friendly and welcoming. The food was also fantastic and dogs were allowed in the bar area.

Lovely staff, very clean hotel.

Located in easy reach of the M6 The Moat House should be good for an overnight stay. Our first impression was let down in that the room allocated to us was unheated with no way of turning the radiator on. It was very cold. It seems that the heating is timed to come on periodically during the day and that the manager is the only person who can set this and the only person who knows what time it does come on. The receptionist did provide us with a free standing electric heater - which leads you to think this isn't an unusual occurrence. The restaurant has aspirations with a fancy but not very affordable menu. Not fast food but sadly not even quick enough food, a single course took an hour to be served. The breakfast, included in our room rate, was very good. There are lots of steps the hotel is probably not well suited to anyone with mobility problems. There was a large wedding party the night of our stay, which was largely kept to its own areas, but does put stress on the staff we felt.

Easy check in, receptionist helpful, polite, room spacious & clean. Meals evening & breakfast were of good quality & staff helpful & polite. Would stay again

Lovely hotel and a beautiful room, very characterful. Staff cheerful and helpful

Stayed one night for a wedding. The room was ready earlier than suggested which is always a bonus. Room comfortable with apace