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United Kingdom (113,785 Others)
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Cornwall (5,555 Others)
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Padstow (72 Others)
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The Old Custom House
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The Old Custom House
Others
8.8
/10
Very Good
328 reviews
What Guests Say About Their Stay
Carly
10.0
/ 10
Brilliant location, welcoming and friendly staff, delicious food, lovely room.
Rick
10.0
/ 10
Had a really friendly welcome when we arrived and our room was upgraded too with a surprised bottle of bubbly for our Anniversary.The receptionist and all the staff, particularly Hayden could not do enough for us .
The food and table service was excellent too.
Cannot fought anything with our stay - will certainly be back as Padstow is our special place to come . Thank you to everyone 😊
Ruth
10.0
/ 10
Hotel was lovely with great views of the harbour. Great breakfast and friendly staff.
In the Area
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South Quay, Padstow, Cornwall, England, PL28 8BL
Main Facilities
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Restaurant
WiFi
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Available Room Types in The Old Custom House
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What's around The Old Custom House
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South Quay, Padstow, Cornwall, England, PL28 8BL
Discover More About The Old Custom House
Location
The Old Custom House is a accommodation in a good neighborhood, which is located at Padstow.
About The Old Custom House
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Savor your favorite dishes with special cuisines from The Old Custom House exclusively for you.
Get precious and unforgettable moment during your stay at The Old Custom House.
All facilities in The Old Custom House
Others
Public Facilities
- Restaurant
- Others
- Smoke-free area
- Coffee shop
Food and Drinks
- Bar
Connectivity
- Free WiFi
Hotel Services
- Front desk
Nearby Facilities
- Hair salon
Accommodation Policy & General Information in The Old Custom House
Important Note
- Nearby parking fee: GBP 8.80 per night (499 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
The front desk is open daily from 7:30 AM - 9:00 PM. The front desk is staffed during limited hours.
The following facilities are closed on Christmas Day:
- Bar/lounge
- Dining venue(s)
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | From 16:00 - Before 11:00 |
Available rooms at The Old Custom House | 22 |
Another facilities in The Old Custom House | Others, Smoke-free area, Coffee shop, Bar, Free WiFi |
Frequently asked question in The Old Custom House
What are available facilities at The Old Custom House?
There are top facilites at The Old Custom House such as Restaurant, WiFi. (some may require extra charges)
What is normal check-in & check-out time at The Old Custom House?
The standard check-in time at The Old Custom House is starting from From 16:00 while the latest check-out time is at Before 11:00
More Reviews from Other Guests in The Old Custom House
Other sources (328)
8.8
Very Good
From 328 reviews
Cleanliness
9.0
Room Comfort
8.8
Service and Facilites
8.8
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Traveler Reviews The Old Custom House
Number of reviews per page
20
40
Top reviews
Carly
10.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
Brilliant location, welcoming and friendly staff, delicious food, lovely room.
Rick
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Had a really friendly welcome when we arrived and our room was upgraded too with a surprised bottle of bubbly for our Anniversary.The receptionist and all the staff, particularly Hayden could not do enough for us .
The food and table service was excellent too.
Cannot fought anything with our stay - will certainly be back as Padstow is our special place to come . Thank you to everyone 😊
Read More
Alexandra
Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Great place to stay for the weekend
Kerry
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Lovely for a night away, all you need in one place, room, food, bar!
Julie
Leisure Family
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
The Custom House has a fab location in Padstow. The staff and their service is amazing. The rooms could do with a refurb and there are quite a few steps steps to the rooms.
anthony
Leisure Family
8.0
/10
Reviewed 28 week(s) ago
Expedia Group verified review
this was our 3rd time visiting & we are still going to come back again. its an old building with en suite bedrooms. rooms are comfortable, location is right on the harbourside. food is very good & breakfast is very good too. staff are out of this world. I wouldn't recommend for people with walking disabilities or are in a wheelchair. dogs are welcomed at this property. Laura & Kennedy are the names of 2 of the staff I can remember at the moment but the others are very good too.
Read More
chris
Leisure with Partner
10.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
Excellent location. Rooms very good. Great breakfast. Would recommend
Ruth
10.0
/10
Reviewed 32 week(s) ago
Hotels.com verified review
Hotel was lovely with great views of the harbour. Great breakfast and friendly staff.
Mr
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Great place for a lovely short break
Lynda
10.0
/10
Reviewed 34 week(s) ago
Hotels.com verified review
Beautiful view from our window onto the harbour
Room was big and tastefully decorated and furnished
Friendly staff at check in
Very tasty breakfast
Martin
Leisure with Partner
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Great pub right on the harbour.
Jennifer
Leisure
8.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Enjoyed my stay. An interesting old building, a bit of a rabbit warren with lots of doors, stairs and little corridors to get to the rooms. The room was a bit tired, basically clean and the bed was comfortable. It was a bit noisy with some kind of fan or engine outside the window, but otherwise fine for a short stay. Location was good.
Read More
Daniel
Leisure Family
8.0
/10
Reviewed 37 week(s) ago
Expedia Group verified review
Lovely views across the harbour
Sean
Business
10.0
/10
Reviewed 42 week(s) ago
Hotels.com verified review
Great Hotel in an idyllic location….wonderful food and service….with a special mention to the receptionist, who greeted me with a genuine smile before guiding me to my room personally whilst asking about my day….so refreshingly genuine l!!!
Paul
10.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Lovely hotel with fabulous staff, helpful and very friendly . Hotel is in a great location. Meals are very good, breakfast was set out nice, good choice. We would come here again.
Denyelle
Leisure with Partner
10.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
Great clean, comfortable rooms with fantastic views. Staff are wonderful and very helpful. The breakfast is a great way to start the day. The only thing is the wi-fi is a bit hit and miss. To park it is best to get there before 10am or after 5.30pm as parking is very limited. Wouldn’t hesitate to stay again.
Luke
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Great room with a lovely view. We would recommend!
k
10.0
/10
Reviewed 45 week(s) ago
Hotels.com verified review
Absolutely brilliant spot, view from room amazing, room specs, were lovely and cosy, bathroom amazing, location could not be faulted, facilities were topnotch. Staff throughout thectime there, morning, noon & night were so friendly and nice, going back again without a doubt. Thank you
Geoffrey
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Overlooking the harbour
John
Leisure with Partner
8.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Nice old pub right on Padstow Harbour so close to everything. Has bar and eatery, and staff are very helpful. The only downside - it’s a bit of a mission getting your luggage to the upper floors as there are lots of stairs and doors to negotiate.
Number of reviews per page
20
40
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