Conrad Bali

We were staying from 16 to 20 Feb. Firstly I was allocated a room that was very damp and has a stench smell. We managed to change room. However pillows in the new room has a smell like a damp smell and we gotten them to change immediately. After changing we still face the same issue. We had to sun it from our room balcony. After two nights I discovered my neck and my hands have some bites like from bed bugs. I suspect it is bed bugs. I also discovered a lot of crumps near the bed and caught a cockroach. Towel provisions is not consistent. We have two people but towel replacement is only one sometimes. I do not wish to write such a review but I thought it’s important for the 5 star hotel to provide cleanliness for their guest. Overall the hotel service of staff is good. We have to give credit for this point.

We enjoyed our stay at Conrad, it is well located, rooms and bathrooms are spacious and maintained well. The kids club is well done and the pool also having a sand water section is something our toddler enjoyed. The staff is welcoming and warm, the concierge was superb at recommending good spots and organzing reservations, changing them too when we needed! Specifically would like to compliment Yunita, she was efficient, good to communicate, accomodating and reliable! I do feel some more restaurants or restaurants being open till a bit later in the hotel would be nice though we didn’t struggle because they had late in room dining and the location of the hotel allows you to venture out and just walk around to restaurants if you want to grab a late meal. I just wish the beach area was a bit more lively, it was quite empty with few beach beds so everyone was more focussed on the pool. Children’s pool also could have some sprinklers or slide, to make it more exciting for kids because I’ve seen it in some other properties. But overall it was still a comfortable stay enjoyed by us and our kid! Thanks for taking care of us Team Conrad!

Beautiful resort, All the staff are amazing, very helpful and friendly. The Spa was very professional and the staff so caring. We loved this hotel because the grounds the staff and our room had access to the pool. We would recommend Conrad Bali highly for your Bali stay.

Beautiful atmosphere all around , lovely for a family vacation

Everything was great but only thing was limited with dining options at a walking distance

Fabulous beautiful luxury resort. Safe & quiet. Lovely comfortable room and excellent amenities. Staff and food were outstanding. I love all of the special dining options and events offered.

Pleasant stay

Amazing place, nice people, make sure to get ocean view

Best resort my family has ever stayed in. Immediate access to the beach, with many pools

Fabulous property located in a lovely part of Bali. Great facilities, customer service and guest amenities. Lush gardens and pools for everyone. Perfect for a wonderfully relaxing and luxurious family vacation. Special mention to staff members Tofig, Tri, Riska, Gustu and Chandran for their dedication and service during our stay.

Really friendly staff providing great service.

Spotless room, very nice staff and excellent facilities

Friendly and helpful staff, amazing chef who catered for allergies, great amenities. We will be back!

Got better and better as the stay went on. Traditional, felt like we had the place to ourselves it was so big.

Very great service quick response

Excellent

Great service, fantastic facilities, beautiful hotel

Staff were lovely, so engaging and helpful. Room was very clean and spacious. The pool was gigantic!

Very good hotel. Excellent staff and very helpful. Nanta made our stay even more comfortable with his excellent communication throughout our stay. Special thanks to our curator Nanta. 👏👏

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