How many rooms are available at Sunway Pyramid Hotel?

Sunway Pyramid Hotel has 564 rooms in total.

Does Sunway Pyramid Hotel provide parking?

Yes, Sunway Pyramid Hotel provides parking. Please confirm details directly with the hotel.

Does Sunway Pyramid Hotel provide airport transfer?

Yes, Sunway Pyramid Hotel provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Sunway Pyramid Hotel?

Sunway Pyramid Hotel is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Sunway Pyramid Hotel

Name: Sunway Pyramid Hotel
Address: Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500, Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, 47500, Malaysia
Rating: 8.6

Hotels

8.6

/10

Very Good

2,077 reviews

What Guests Say About Their Stay

Bedroom (84)

Surroundings (76)

Bathroom (73)

Room Space (72)

Retno I.

9.7

/ 10

It's very easy and flexible to stay here, there's an access to a mall and can walk around Sunway through the canopy, and it's close to everything. The hotel is also very clean and comfortable. I would come and stay here again for my future trip here.

Verified Traveler

10.0

/ 10

An absolutely outstanding stay at Sunway Pyramid Hotel! From the moment we arrived, everything was seamless and impressive. The room was immaculate, beautifully maintained, and exceptionally comfortable—perfect for a truly restful stay. The direct access to Sunway Pyramid Mall is unbeatable, making shopping, dining, and entertainment effortlessly convenient. What truly stood out was the exceptional service: the staff were genuinely warm, attentive, and professional, always going the extra mile to ensure a perfect experience. Every detail was thoughtfully taken care of. Without a doubt, one of the best hotel stays we’ve had—highly recommended and we can’t wait to return!

Verified Traveler

8.8

/ 10

Strategic location, just 8 minutes from Sunway KL Hospital. It's connected to the large, complete, and luxurious Sunway Pyramid Mall; it offers a wide variety of food. The room size is also good and appropriate. Check-in and check-out are also easy. The staff are friendly and helpful. Recommended to stay!!! Will stay here again.

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H***n

8.8

/ 10

Every time I visit Malaysia, I always choose to stay at Sunway Resort Hotel. The service is excellent, and the staff are very friendly and helpful. The location is perfect—just next to Sunway Pyramid Mall, with so many restaurants and mini markets around the hotel. Super convenient and comfortable, highly recommended!

N***l

8.5

/ 10

My stay at Sunway Pyramid was exceptional! From the hotel’s comfort to the variety of activities and delicious cuisine, every moment was a true delight. The warm atmosphere and impeccable service made this experience unforgettable. I highly recommend it!

In the Area

See Map

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Sunway Pyramid Hotel is located in area / city Bandar Sunway. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Sunway Pyramid Hotel

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Sunway Pyramid Hotel Address: Map & Location

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500

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Sunway Pyramid Hotel Rates per Night

Planning your trip and wondering about Sunway Pyramid Hotel hotel rates? You're in the right place! Understanding hotel prices is key to planning your budget. Sunway Pyramid Hotel room rates start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best Sunway Pyramid Hotel hotel rates? Traveloka is your go-to for finding great deals and promotions.

Sunway Pyramid Hotel Location & Address

Sunway Pyramid Hotel is located at Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500. Finding the hotel is easy, and its location puts you right in the heart of the action. The hotel is approximately XX km from the city center.

How to go to Sunway Pyramid Hotel from Airport

Getting to Sunway Pyramid Hotel from the airport is a breeze! There are several convenient options for your hotel transfer, ensuring a smooth start to your stay. Here's how you can get from the airport to the hotel:

Taxi (most direct): Taxis are readily available at the airport. This is the fastest way to reach the hotel, offering door-to-door service.
Ride Hailing (convenient): Services like Grab are available at the airport. This is a convenient option, allowing you to book a ride through your phone.
Airport Shuttle (budget-friendly): Some hotels offer airport shuttle services. Check with Sunway Pyramid Hotel for availability and schedules.

Tips: For the most convenient route, consider a taxi or ride-hailing service for a direct transfer. If you're on a budget, the airport shuttle might be a good option.

Sunway Pyramid Hotel Reviews & Summary

Want to know what other travelers think about Sunway Pyramid Hotel? Hotel reviews offer valuable insights into the guest experience. Sunway Pyramid Hotel consistently receives positive feedback, making it a popular choice for travelers.

Guests often rave about the hotel's excellent service, comfortable rooms, and convenient location. A standout feature is the hotel's proximity to shopping and dining options. "I had a fantastic stay! The staff was incredibly friendly, and the location was perfect for exploring the city."

Sunway Pyramid Hotel Room Types Available

Sunway Pyramid Hotel offers a variety of hotel room type to suit different needs and preferences. Whether you're traveling solo, as a couple, or with family, you'll find a room that fits your requirements. Here's a look at the different hotel bedroom types available:

Deluxe Room: Comfortable and well-appointed, perfect for solo travelers or couples.
Executive Suite: Offers more space and amenities, ideal for those seeking extra comfort.
Family Room: Designed to accommodate families, with ample space and multiple beds.
Smoking/Non-Smoking Rooms: Available to cater to different preferences.

Please check with the hotel for pet-friendly policies and any associated charges or requirements.

Hotel Facilities in Sunway Pyramid Hotel

Sunway Pyramid Hotel provides a range of hotel amenities to enhance your stay. From relaxation to recreation, the hotel facilities cater to both adults and kids. Here's a glimpse of what you can enjoy:

Swimming Pool: Take a refreshing dip in the pool.
Fitness Center: Stay active with a workout at the hotel's fitness center.
Spa: Indulge in a relaxing spa treatment.
Kids' Club: Keep the little ones entertained with fun activities.

Operating hours and extra fees may apply for certain facilities. Please inquire at the hotel for details.

Hotel Buffet or Restaurant/Cafe in Sunway Pyramid Hotel

Dining at Sunway Pyramid Hotel is a delightful experience, with options to satisfy every palate. Whether you're looking for a buffet or a casual cafe, the hotel has you covered. Here's a look at the hotel buffet and restaurant/cafe options:

Restaurant Name: Offers a diverse menu with international cuisine. Price per person: $XX. Opening hours: XX:XX AM to XX:XX PM. Signature dishes: [List signature dishes].
Cafe Name: Serves light meals, snacks, and beverages. Price per person: $XX. Opening hours: XX:XX AM to XX:XX PM.

Sunway Pyramid Hotel Airport pickups and How to Book

For a hassle-free arrival, Sunway Pyramid Hotel offers airport pick-up services. This convenient option ensures a smooth transfer from the airport to the hotel. Here's how to book:

Contact the hotel in advance to arrange your airport pick-up.
Provide your flight details and arrival time.
Confirm the pick-up location at the airport.

Advance notice is usually required, so be sure to book your airport transfer ahead of time.

Nearby MRT Station & Bus Stops

Getting around is easy with convenient access to public transport. The nearby MRT station and bus stops provide quick and easy access to various destinations. Here's what you need to know:

Nearest MRT Station: [Station Name], approximately [Distance] away.
Bus Stops: Several bus stops are located within walking distance.

Public transport cards are available for purchase at the MRT stations and convenience stores. Check for payment options and top-up locations.

Nearby Attractions for Family / Kid Friendly

Looking for fun things to do near Sunway Pyramid Hotel? There are plenty of nearby activities and places to visit for families. Here are some kid-friendly attractions:

Sunway Lagoon: A popular theme park with water rides, amusement park, and wildlife encounters. Distance: [Distance]. Entry price: $XX.
Sunway Pyramid Ice: An ice-skating rink for some cool fun. Distance: [Distance]. Entry price: $XX.
Sunway Wildlife Park: Get up close with various animals. Distance: [Distance]. Entry price: $XX.
Sunway Pyramid Shopping Mall: Explore the shops and enjoy family-friendly entertainment. Distance: [Distance]. Entry price: Free.
i-City: A digital light park with various attractions. Distance: [Distance]. Entry price: $XX.

Looking for more things to do nearby? See Traveloka’s best deals on

Where to eat near Sunway Pyramid Hotel ()

Exploring the local food scene is a must! There are plenty of nearby dining options to satisfy your cravings. Here are some recommendations:

Cafes/ Restaurants:

The Coffee Bean & Tea Leaf: A popular cafe chain for coffee and snacks.
Nando's: Enjoy delicious peri-peri chicken.
Sushi Zanmai: A great place for Japanese cuisine.

Local Streetfood:

Nasi Lemak: A fragrant rice dish cooked in coconut milk.
Satay: Grilled meat skewers served with peanut sauce.
Char Kway Teow: Stir-fried noodles with seafood and vegetables.
Hokkien Mee: Noodles cooked in a rich prawn broth.
Roti Canai: A flaky flatbread served with curry.

Shopping places near Sunway Pyramid Hotel ()

Shopaholics, rejoice! There are plenty of shopping places near Sunway Pyramid Hotel. Here are some options:

Sunway Pyramid Shopping Mall: A large shopping mall with a wide variety of stores.
Sunway Velocity Mall: Another great shopping destination with various retail outlets.
Mid Valley Megamall: A large shopping mall with a wide variety of stores.

Other Places to Stay Near Sunway Pyramid Hotel

Looking for other accommodation options near Sunway Pyramid Hotel? Here are some recommendations:

Luxury/5–6 star hotels nearby:

The Ritz-Carlton, Kuala Lumpur
Shangri-La Hotel, Kuala Lumpur
Four Seasons Hotel Kuala Lumpur

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Four-star hotels nearby:

Sunway Clio Hotel
DoubleTree by Hilton Kuala Lumpur
Impiana KLCC Hotel

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Three-star hotels nearby:

Hotel Sentral KL @ KL Sentral Station
The Yard Boutique Hotel
My Hotel @ Sentral

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on

Hotel availability

Ready to book your stay at Sunway Pyramid Hotel? Check hotel availability and make your reservations through Traveloka. With Traveloka, you can easily find the best deals and secure your room. Don't miss out on the opportunity to experience a comfortable and convenient stay. Book now and enjoy your trip!

All facilities in Sunway Pyramid Hotel

Common Space

Lobby

Exterior

Bedroom

In-room Bathroom

Hotel Services

Bellhop
Welcoming drinks
Concierge
Money changer
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Breakfast
Breakfast and lunch
Cafe
Dining area

Business Facilities

Business center
Business facilities
Conference room
Meeting facilities
Photocopier
Projector
Theatre/auditorium

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Transportation

Airport transfer
Area shuttle
Parking with surcharge
Limo or town car service
Valet parking (surcharge)

General

AC
Ballroom
Family room
Non-smoking room
Smoke-free

Accessibilty

Disabled access friendly
Accessible bathroom
Accessible path of travel
Wheelchair accessible

Connectivity

LAN Internet
Free WiFi

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Accommodation Policy & General Information in Sunway Pyramid Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

EFFECTIVE 1 JAN 2018 - Rates are quoted nett in Ringgit Malaysia (RM) inclusive of all prevailing taxes. Additionally, the mandatory RM10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guests. This amount is to be collected by the hotel, on behalf of the Government of Malaysia, upon check-out. All Malaysian Nationals and Permanent Residents are exempt from paying this tax. Non-refundable PREPAYMENT for entire stay is required at the time of booking. Booking(s) will be charged the total price of the reservation if they cancel at any time. Prepayment will not be refunded for cancellations or shortened stays. The offer is not valid in conjunction with other offers or promotions.
Only fully vaccinated guests** with proof of their digital COVID-19 vaccination certificate are allowed to check-in at our hotel. Guests who are not / not fully vaccinated with an admissible reason are required to obtain a letter of consent by an appointed Doctor. **Guests with vaccines requiring 2 doses (Pfizer, AstraZaneca and Sinovac) must have completed 14 days from the date of the 2nd dose and guests with vaccines requiring 1 dose (CanSino and Johnson & Johnson) must have completed 28 days from the date of that dose.
Implementation of 8% Sales & Service Tax Effective 1st March 2024 - As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodation and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.
Effective 1 January, 2026, a Sustainability Fee of RM 7.00 per room per night will be applicable to all guests and will be collected upon check-in.

Additional Policy

EFFECTIVE 1 JAN 2018 - Rates are quoted nett in Ringgit Malaysia (RM) inclusive of all prevailing taxes. Additionally, the mandatory RM10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guests. This amount is to be collected by the hotel, on behalf of the Government of Malaysia, upon check-out. All Malaysian Nationals and Permanent Residents are exempt from paying this tax.

Non-refundable PREPAYMENT for entire stay is required at the time of booking.

Booking(s) will be charged the total price of the reservation if they cancel at any time.

Prepayment will not be refunded for cancellations or shortened stays.

The offer is not valid in conjunction with other offers or promotions.
Implementation of 8% Sales & Service Tax Effective 1st March 2024

As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodation and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.
Effective 1 January, 2026, a Sustainability Fee of RM 7.00 per room per night will be applicable to all guests and will be collected upon check-in.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sunway Pyramid Hotel	564
Number of floors in Sunway Pyramid Hotel	8
Another facilities in Sunway Pyramid Hotel	Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in Sunway Pyramid Hotel

What are available facilities at Sunway Pyramid Hotel?

There are top facilites at Sunway Pyramid Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Sunway Pyramid Hotel?

Check-in time at Sunway Pyramid Hotel is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Sunway Pyramid Hotel provide breakfast?

Yes, Sunway Pyramid Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Sunway Pyramid Hotel?

Sunway Pyramid Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Sunway Pyramid Hotel have?

Sunway Pyramid Hotel has 8 floors.

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More Reviews from Other Guests in Sunway Pyramid Hotel

Overall Ratings & Reviews Sunway Pyramid Hotel

Traveloka (1,219)

Other sources (858)

8.8

Very Good

From 1,219 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

9.1

Service and Facilites

8.8

People often mention about Sunway Pyramid Hotel

All

Surroundings (50)

Bedroom (50)

Room Space (49)

Staff Friendliness (44)

Bathroom (44)

Ambiance (39)

Accessibility (38)

Hotel Area (37)

Family Friendly (36)

Variety (29)

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Traveler Reviews Sunway Pyramid Hotel

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Customer reviews

R***e

8.5

/10

Reviewed 1 week(s) ago

Just next to the surf beach entrance, so it's super convenient if heading to the lagoon. Bear in mind though, the surf beach entrance is closed after 6 PM, so when you exit the park from the main entrance, it is about 1 km away. Rooms are huge and comfortable. The only thing I would like them to provide are laundry bags! These are important for water parks. Otherwise, a comfortable and lovely stay. Check-in and check-out were fantastic.

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M***d

Staycation

8.2

/10

Reviewed 3 week(s) ago

Staff was very friendly, however the buffet breakfast area is pretty far - at the resort next building.

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E***g

Leisure

10.0

/10

Reviewed 3 week(s) ago

The staff were very friendly and helpful! Highly recommend!

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Anni T.

Staycation

8.9

/10

Reviewed 4 week(s) ago

Had Room 9116 which was awkward. The door only opens halfway before coming into contact with a huge pillar. The bedside table placed in front of the wardrobe meant I could not access the room safe with ease. The glass water bottle had faulty caps and I had to call housekeeping to deliver new ones. Checking in and out was smooth but reception staff was grouchy. Overall, this wasn't the best stay.

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H***o

8.8

/10

Reviewed 5 week(s) ago

I had a wonderful staycation.

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L***a

9.4

/10

Reviewed 7 week(s) ago

Sunway Pyramid Hotel has all friendly staff that will approach you when queuing at the counter. They will ask what they can help with, appreciate that, but probably could fasten the check-in process? A bit too long for the waiting time during the check-in process. And the door to the room is a bit stuck, probably needs maintenance/check for all the doors. And also hope to see an upgrade probably on the bathroom on the next visit. The bed and pillows are very comfortable and big. For breakfast, there are a variety of food options available and the tastes are great.

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Retno I.

Staycation

9.7

/10

Reviewed 8 week(s) ago

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J***e

Leisure

9.7

/10

Reviewed 10 week(s) ago

The hotel is clean, the staff is friendly, it's close to the mall so it's easy to find food👍

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Verified Traveler

10.0

/10

Reviewed 11 week(s) ago

Nice hotel and it is very convenient since the huge Pyramid shopping center is just beside the hotel.

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Fazrul J.

Staycation

10.0

/10

Reviewed 11 week(s) ago

Was very comfortable, direct access to the mall, though for breakfast you have to go to Sunway Resort hotel which is in the next building.

1 people find it helpful

Verified Traveler

Medical

10.0

/10

Reviewed 12 week(s) ago

The staff are very friendly and the place is so comfortable.

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k***p

Leisure

8.7

/10

Reviewed 13 week(s) ago

The hotel is clean, but the king deluxe is small, even smaller than my master bedroom (4R HDB).

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Haziq T.

Staycation

10.0

/10

Reviewed 14 week(s) ago

The staff was friendly and accommodating.

1 people find it helpful

yohanes

10.0

/10

Reviewed 20 week(s) ago

All good, definitely stay here again. Very comfortable, good price.

See original

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Verified Traveler

10.0

/10

Reviewed 21 week(s) ago

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Verified Traveler

Staycation

8.5

/10

Reviewed 22 week(s) ago

This hotel [is] one of my favorite places to stay [for] many years.

1 people find it helpful

H***o

9.4

/10

Reviewed 22 week(s) ago

The location of the Hotel is 2nd best, just beside the Sunway Pyramid Hotel and Sunway Lagoon theme park (the first is Sunway Resort). The room is good, not too big and not too small. It is clean. The staff is very friendly and helpful.

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Wiliana

Leisure

10.0

/10

Reviewed 23 week(s) ago

hotel connect ke sunway pyramid mall

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E***H

Leisure

7.9

/10

Reviewed 24 week(s) ago

Very Disappointing Last Minute Hotel Change I booked Sunway Pyramid Hotel (Theme Park View) on 24/11/2025 for 31/12/2025–1/1/2026, with free cancellation until 30/12/2025. The main reason for this booking was for my children to watch the New Year fireworks from the room. I was travelling with my kids and had requested connecting rooms. However, at 10:00am on the day of check-in, I received an email from Traveloka informing me that my booking was changed to Sunway Lagoon Hotel due to “unforeseen circumstances.” This was extremely frustrating, especially since the booking was made more than a month in advance and for a special occasion. Upon check-in, connecting rooms were not available. Although we were given park-view rooms, the location was much farther compared to Sunway Pyramid Hotel, and it did not match the experience we originally booked and paid for. Calling the hotel took about 15 minutes before someone answered. I would like to commend Ain for being very helpful and clear in explaining the situation, and Ravi for being warm and attentive. However, the front desk staff could be more welcoming and empathetic. Overall, the last minute hotel change and poor coordination significantly affected our New Year stay and family experience

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h***y

Leisure

8.5

/10

Reviewed 25 week(s) ago

The hotel is very good for family recreation

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1 people find it helpful

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.