Sunway Pyramid Hotel

Hotels
8.6
/10
Very Good
2,086 reviews

What Guests Say About Their Stay

Bedroom (87)
Surroundings (80)
Room Space (76)
Bathroom (76)

F***i

10.0
/ 10
Fun.. Clean rooms, close to the mall, all the staff are helpful. Very, very attitude 👍. The kids played at Sunway Lagoon Theme Park, just walking from the resort restaurant. All access is very easy. Recommended for those who want a family vacation with children.. 👍😍
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Retno I.

9.7
/ 10
It's very easy and flexible to stay here, there's an access to a mall and can walk around Sunway through the canopy, and it's close to everything. The hotel is also very clean and comfortable. I would come and stay here again for my future trip here.

Verified Traveler

10.0
/ 10
An absolutely outstanding stay at Sunway Pyramid Hotel! From the moment we arrived, everything was seamless and impressive. The room was immaculate, beautifully maintained, and exceptionally comfortable—perfect for a truly restful stay. The direct access to Sunway Pyramid Mall is unbeatable, making shopping, dining, and entertainment effortlessly convenient. What truly stood out was the exceptional service: the staff were genuinely warm, attentive, and professional, always going the extra mile to ensure a perfect experience. Every detail was thoughtfully taken care of. Without a doubt, one of the best hotel stays we’ve had—highly recommended and we can’t wait to return!

Verified Traveler

8.8
/ 10
Strategic location, just 8 minutes from Sunway KL Hospital. It's connected to the large, complete, and luxurious Sunway Pyramid Mall; it offers a wide variety of food. The room size is also good and appropriate. Check-in and check-out are also easy. The staff are friendly and helpful. Recommended to stay!!! Will stay here again.
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H***n

8.8
/ 10
Every time I visit Malaysia, I always choose to stay at Sunway Resort Hotel. The service is excellent, and the staff are very friendly and helpful. The location is perfect—just next to Sunway Pyramid Mall, with so many restaurants and mini markets around the hotel. Super convenient and comfortable, highly recommended!
In the Area
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Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Sunway Pyramid Hotel is located in area / city Bandar Sunway. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sunway Pyramid Hotel

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500
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Discover Sunway Pyramid Hotel: Your Gateway to Kuala Lumpur's Excitement

Planning a trip to Kuala Lumpur and looking for a place that perfectly blends comfort, convenience, and access to all the action? Look no further than the **Sunway Pyramid Hotel**. This fantastic hotel offers a truly memorable stay, whether you're visiting for business, a family holiday, or a fun-filled getaway. With its prime location and excellent amenities, **Sunway Pyramid Hotel** is a top choice for travellers seeking a seamless and enjoyable experience in Malaysia's vibrant capital. Room rates at **Sunway Pyramid Hotel** start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Sunway Pyramid Hotel Location

Nestled in the heart of Bandar Sunway, a dynamic and bustling township, **Sunway Pyramid Hotel** boasts an enviable location. Situated at Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500, it's just a stone's throw away from a plethora of entertainment, shopping, and dining options. While not directly in Kuala Lumpur's central business district, Bandar Sunway offers its own unique charm and convenience, making it an ideal base for exploration. The atmosphere here is one of vibrant energy, with a constant buzz of activity, yet the hotel itself provides a tranquil oasis. It's within easy reach of major transport links, ensuring you can effortlessly navigate the city and beyond. For those arriving by air, the hotel is approximately a 45-minute to an hour's drive from Kuala Lumpur International Airport (KLIA), depending on traffic.

Sunway Pyramid Hotel Facilities & Services

Facilities for guests at **Sunway Pyramid Hotel** are designed to cater to every need, ensuring a comfortable and enjoyable stay.
  • A stunning outdoor swimming pool, perfect for a refreshing dip or lounging under the Malaysian sun. Operating hours are typically from 7:00 AM to 7:00 PM, with no additional fees.
  • A well-equipped fitness centre, ideal for maintaining your workout routine. Open from 6:00 AM to 10:00 PM, access is complimentary for guests.
  • Complimentary Wi-Fi is available throughout the hotel, keeping you connected at all times.
  • On-site parking is available for guests, with secure parking options. Fees may apply, so it's best to check with the hotel directly.
  • A dedicated concierge service is available to assist with bookings, recommendations, and any queries you may have.
  • For families, there are often child-friendly facilities, though specific details like a kids' club may vary.
  • A business centre is available for those needing to catch up on work.

Sunway Pyramid Hotel Room Types

The **Sunway Pyramid Hotel** offers a diverse range of room types to suit every traveller's preference and needs. Whether you're travelling solo, as a couple, or with family, you'll find the perfect accommodation. Room types of **Sunway Pyramid Hotel** include:
  • Deluxe Rooms:

    These comfortable rooms are available with either a king-sized bed or twin beds, offering a pleasant stay. Most rooms are strictly non-smoking, in line with Australian hotel standards. Some Deluxe Rooms may feature a bathtub; please specify your preference when booking.
  • Executive Rooms:

    Offering enhanced amenities and often a more spacious layout, these rooms are ideal for those seeking a little extra comfort.
  • Suites:

    For a truly luxurious experience, the suites at **Sunway Pyramid Hotel** provide ample space, separate living areas, and premium furnishings. Many suites come with a bathtub for ultimate relaxation.
  • Family Rooms:

    Designed to accommodate families, these rooms often feature multiple beds or interconnecting options.
Views can vary, with some rooms offering city views. All rooms are designated as non-smoking. If pet-friendly rooms are available, specific conditions and cleaning fees in Australian Dollars (AUD) would apply, so it's essential to confirm this directly with the hotel.

Sunway Pyramid Hotel Dining & Restaurants

Indulge your taste buds at the various dining establishments within **Sunway Pyramid Hotel**. The hotel offers a culinary journey to satisfy diverse palates.
  • The Resort Café:

    This all-day dining restaurant is renowned for its extensive buffet breakfast, featuring a mix of local Malaysian flavours and international favourites. Expect to pay approximately AUD $25-40 per person for breakfast. Operating hours are typically from 6:30 AM to 10:30 AM for breakfast.
  • Gordon Ramsay Bar & Grill:

    For a fine dining experience, this restaurant offers a sophisticated menu with a focus on modern European cuisine. Prices can range from AUD $60-100+ per person for dinner. Reservations are highly recommended.
  • Rock Garden:

    Enjoy a more casual dining experience here, with a selection of local and international dishes. Prices are generally moderate, around AUD $30-50 per person.
  • The Lounge:

    A perfect spot for a relaxing drink or light snack, The Lounge offers a comfortable ambiance.
Operating hours for all dining venues can vary, so it's advisable to check with the hotel upon arrival.

Sunway Pyramid Hotel Nearby Attractions and Activities

The location of **Sunway Pyramid Hotel** in Bandar Sunway places you at the epicentre of entertainment and leisure. Here are some must-visit spots:
  • Sunway Pyramid Shopping Mall:

    Directly connected to the hotel, this is one of Malaysia's largest and most popular shopping destinations, offering a vast array of retail outlets, dining options, and entertainment.
  • Sunway Lagoon Theme Park:

    A world-class amusement park featuring thrilling rides, water attractions, and wildlife encounters. It's a fantastic day out for families and adventure seekers.
  • Sunway Geo Avenue:

    A vibrant lifestyle hub with trendy cafes, restaurants, and retail spaces, offering a more contemporary urban experience.
  • The Pinnacle Sunway:

    This modern commercial and residential development adds to the dynamic atmosphere of Bandar Sunway, with various F&B and retail outlets.
  • Subang Parade:

    Another popular shopping centre nearby, offering a different selection of shops and eateries.
If you are looking for other activities around **Sunway Pyramid Hotel**, check out the best deals on Traveloka: Recommended activities in Kuala Lumpur!

How to Get to Sunway Pyramid Hotel from the Airport

Getting to **Sunway Pyramid Hotel** from Kuala Lumpur International Airport (KLIA) is straightforward, with several convenient options available. The journey typically takes between 45 minutes to an hour, depending on traffic conditions.
  • Airport Taxi:

    Metered airport taxis are readily available at KLIA. This is a convenient door-to-door option, with fares estimated to be around AUD $30-50.
  • Ride-hailing Service:

    You can book a ride-hailing service through your smartphone app. This is often a cost-effective and convenient choice, with prices comparable to or slightly less than a taxi.
  • Airport Shuttle Bus:

    While direct hotel shuttles might not always be available, there are public airport shuttle buses that can take you to major hubs in Kuala Lumpur, from where you can take another taxi or ride-hailing service to the hotel.
  • Private Airport Transfer:

    For a seamless and stress-free arrival, you can pre-book a private airport transfer. This service offers a dedicated car and driver to meet you at the airport and take you directly to **Sunway Pyramid Hotel**. You can explore options for airport transfer services on Traveloka.
The **airport transfer service of Sunway Pyramid Hotel** can also be arranged directly with the hotel for added convenience. Understanding **how to get to Sunway Pyramid Hotel** from the airport is key to a smooth start to your trip.

Summary of Why You Should Choose to Stay at Sunway Pyramid Hotel

Choosing **Sunway Pyramid Hotel** for your Kuala Lumpur adventure offers a multitude of benefits, making it an excellent value for money.
  • Prime Location:

    Situated in the vibrant Bandar Sunway, with direct access to Sunway Pyramid Shopping Mall and close proximity to Sunway Lagoon.
  • Excellent Facilities:

    Enjoy a refreshing pool, a well-equipped gym, and complimentary Wi-Fi.
  • Comfortable Accommodation:

    A range of room types to suit all needs, ensuring a restful stay.
  • Dining Variety:

    Multiple on-site dining options to satisfy your culinary cravings.
  • Convenient Access:

    Easy to reach from the airport and well-connected for exploring the wider Kuala Lumpur area.
With great **room availability at Sunway Pyramid Hotel**, planning your stay is simple. For the best deals and a hassle-free experience, consider **booking Sunway Pyramid Hotel** through Traveloka. Book budget hotels in Kuala Lumpur and Easily book domestic and international flights at low prices to complete your travel arrangements.

All facilities in Sunway Pyramid Hotel

Common Space Sunway Pyramid Hotel
Common Space
Lobby Sunway Pyramid Hotel
Lobby
Exterior Sunway Pyramid Hotel
Exterior
Bedroom Sunway Pyramid Hotel
Bedroom
In-room Bathroom Sunway Pyramid Hotel
In-room Bathroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and lunch
  • Cafe
  • Dining area

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Parking with surcharge
  • Limo or town car service
  • Valet parking (surcharge)

General

  • AC
  • Ballroom
  • Family room
  • Non-smoking room
  • Smoke-free

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible path of travel
  • Wheelchair accessible

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Accommodation Policy & General Information in Sunway Pyramid Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

EFFECTIVE 1 JAN 2018 - Rates are quoted nett in Ringgit Malaysia (RM) inclusive of all prevailing taxes. Additionally, the mandatory RM10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guests. This amount is to be collected by the hotel, on behalf of the Government of Malaysia, upon check-out. All Malaysian Nationals and Permanent Residents are exempt from paying this tax. Non-refundable PREPAYMENT for entire stay is required at the time of booking. Booking(s) will be charged the total price of the reservation if they cancel at any time. Prepayment will not be refunded for cancellations or shortened stays. The offer is not valid in conjunction with other offers or promotions.
Only fully vaccinated guests** with proof of their digital COVID-19 vaccination certificate are allowed to check-in at our hotel. Guests who are not / not fully vaccinated with an admissible reason are required to obtain a letter of consent by an appointed Doctor. **Guests with vaccines requiring 2 doses (Pfizer, AstraZaneca and Sinovac) must have completed 14 days from the date of the 2nd dose and guests with vaccines requiring 1 dose (CanSino and Johnson & Johnson) must have completed 28 days from the date of that dose.
Implementation of 8% Sales & Service Tax Effective 1st March 2024 - As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodation and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.
Effective 1 January, 2026, a Sustainability Fee of RM 7.00 per room per night will be applicable to all guests and will be collected upon check-in.

Additional Policy

EFFECTIVE 1 JAN 2018 - Rates are quoted nett in Ringgit Malaysia (RM) inclusive of all prevailing taxes. Additionally, the mandatory RM10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guests. This amount is to be collected by the hotel, on behalf of the Government of Malaysia, upon check-out. All Malaysian Nationals and Permanent Residents are exempt from paying this tax.

Non-refundable PREPAYMENT for entire stay is required at the time of booking.

Booking(s) will be charged the total price of the reservation if they cancel at any time.

Prepayment will not be refunded for cancellations or shortened stays.

The offer is not valid in conjunction with other offers or promotions.
Implementation of 8% Sales & Service Tax Effective 1st March 2024

As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodation and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.
Effective 1 January, 2026, a Sustainability Fee of RM 7.00 per room per night will be applicable to all guests and will be collected upon check-in.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sunway Pyramid Hotel
564
Number of floors in Sunway Pyramid Hotel
8
Another facilities in Sunway Pyramid Hotel
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked questions about Sunway Pyramid Hotel

What are available facilities at Sunway Pyramid Hotel?
There are top facilites at Sunway Pyramid Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunway Pyramid Hotel?
The standard check-in time at Sunway Pyramid Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sunway Pyramid Hotel provide breakfast?
Yes, Sunway Pyramid Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Sunway Pyramid Hotel?
Sunway Pyramid Hotel has a 4.0-star rating.
How many floors does Sunway Pyramid Hotel have?
Sunway Pyramid Hotel has 8.
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Sunway Pyramid Hotel reviews and ratings

Overall Ratings & Reviews Sunway Pyramid Hotel

Traveloka (1,225)
Other sources (861)
8.8
Very Good
From 1,225 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

9.1

Service and Facilites

8.8

People often mention about Sunway Pyramid Hotel
All
Surroundings (51)
Room Space (51)
Bedroom (50)
Staff Friendliness (45)
Bathroom (44)
Ambiance (40)
Accessibility (39)
Family Friendly (37)
Hotel Area (37)
Variety (30)
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Traveller Reviews Sunway Pyramid Hotel

Number of reviews per page
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40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 1 day(s) ago
The hotel was decent overall, but I personally feel the price was a little high for what was offered. The room was quite small and the view was fairly average. Breakfast was provided at Resort World Hotel, so we had to walk a bit from the hotel. Parking was also chargeable. Still okay for a short stay, but there may be better value options available at a similar price.
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Fun.. Clean rooms, close to the mall, all the staff are helpful. Very, very attitude 👍. The kids played at Sunway Lagoon Theme Park, just walking from the resort restaurant. All access is very easy. Recommended for those who want a family vacation with children.. 👍😍
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Rinaldi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very amazing and comfortable, especially the cleanliness of the room.
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R***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Just next to the surf beach entrance, so it's super convenient if heading to the lagoon. Bear in mind though, the surf beach entrance is closed after 6 PM, so when you exit the park from the main entrance, it is about 1 km away. Rooms are huge and comfortable. The only thing I would like them to provide are laundry bags! These are important for water parks. Otherwise, a comfortable and lovely stay. Check-in and check-out were fantastic.
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Staff was very friendly, however the buffet breakfast area is pretty far - at the resort next building.
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E***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff were very friendly and helpful! Highly recommend!
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Anni T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.9
/10
Reviewed 8 week(s) ago
Had Room 9116 which was awkward. The door only opens halfway before coming into contact with a huge pillar. The bedside table placed in front of the wardrobe meant I could not access the room safe with ease. The glass water bottle had faulty caps and I had to call housekeeping to deliver new ones. Checking in and out was smooth but reception staff was grouchy. Overall, this wasn't the best stay.
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1 people find it helpful
H***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
I had a wonderful staycation.
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L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Sunway Pyramid Hotel has all friendly staff that will approach you when queuing at the counter. They will ask what they can help with, appreciate that, but probably could fasten the check-in process? A bit too long for the waiting time during the check-in process. And the door to the room is a bit stuck, probably needs maintenance/check for all the doors. And also hope to see an upgrade probably on the bathroom on the next visit. The bed and pillows are very comfortable and big. For breakfast, there are a variety of food options available and the tastes are great.
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Retno I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
It's very easy and flexible to stay here, there's an access to a mall and can walk around Sunway through the canopy, and it's close to everything. The hotel is also very clean and comfortable. I would come and stay here again for my future trip here.
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J***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The hotel is clean, the staff is friendly, it's close to the mall so it's easy to find food👍
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Nice hotel and it is very convenient since the huge Pyramid shopping center is just beside the hotel.
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Fazrul J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Was very comfortable, direct access to the mall, though for breakfast you have to go to Sunway Resort hotel which is in the next building.
1 people find it helpful
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The staff are very friendly and the place is so comfortable.
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k***p
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 16 week(s) ago
The hotel is clean, but the king deluxe is small, even smaller than my master bedroom (4R HDB).
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Haziq T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The staff was friendly and accommodating.
1 people find it helpful
yohanes
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
All good, definitely stay here again. Very comfortable, good price.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
An absolutely outstanding stay at Sunway Pyramid Hotel! From the moment we arrived, everything was seamless and impressive. The room was immaculate, beautifully maintained, and exceptionally comfortable—perfect for a truly restful stay. The direct access to Sunway Pyramid Mall is unbeatable, making shopping, dining, and entertainment effortlessly convenient. What truly stood out was the exceptional service: the staff were genuinely warm, attentive, and professional, always going the extra mile to ensure a perfect experience. Every detail was thoughtfully taken care of. Without a doubt, one of the best hotel stays we’ve had—highly recommended and we can’t wait to return!
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
This hotel [is] one of my favorite places to stay [for] many years.
1 people find it helpful
H***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
The location of the Hotel is 2nd best, just beside the Sunway Pyramid Hotel and Sunway Lagoon theme park (the first is Sunway Resort). The room is good, not too big and not too small. It is clean. The staff is very friendly and helpful.
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Bedroom 4 Sunway Pyramid Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Sunway Pyramid Hotel

Traveloka (1,225)
Other sources (861)
8.8
Very Good
From 1,225 reviews
Provided by travellers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

9.1

Service and Facilites

8.8

People often mention about Sunway Pyramid Hotel
All
Surroundings (51)
Room Space (51)
Bedroom (50)
Staff Friendliness (45)
Bathroom (44)
Ambiance (40)
Accessibility (39)
Family Friendly (37)
Hotel Area (37)
Variety (30)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Sunway Pyramid Hotel

Number of reviews per page
20
40
Customer reviews
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.0
/10
Reviewed 1 day(s) ago
The hotel was decent overall, but I personally feel the price was a little high for what was offered. The room was quite small and the view was fairly average. Breakfast was provided at Resort World Hotel, so we had to walk a bit from the hotel. Parking was also chargeable. Still okay for a short stay, but there may be better value options available at a similar price.
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Fun.. Clean rooms, close to the mall, all the staff are helpful. Very, very attitude 👍. The kids played at Sunway Lagoon Theme Park, just walking from the resort restaurant. All access is very easy. Recommended for those who want a family vacation with children.. 👍😍
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Rinaldi
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Very amazing and comfortable, especially the cleanliness of the room.
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R***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Just next to the surf beach entrance, so it's super convenient if heading to the lagoon. Bear in mind though, the surf beach entrance is closed after 6 PM, so when you exit the park from the main entrance, it is about 1 km away. Rooms are huge and comfortable. The only thing I would like them to provide are laundry bags! These are important for water parks. Otherwise, a comfortable and lovely stay. Check-in and check-out were fantastic.
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M***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
Staff was very friendly, however the buffet breakfast area is pretty far - at the resort next building.
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E***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff were very friendly and helpful! Highly recommend!
Find this review helpful?
Anni T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.9
/10
Reviewed 8 week(s) ago
Had Room 9116 which was awkward. The door only opens halfway before coming into contact with a huge pillar. The bedside table placed in front of the wardrobe meant I could not access the room safe with ease. The glass water bottle had faulty caps and I had to call housekeeping to deliver new ones. Checking in and out was smooth but reception staff was grouchy. Overall, this wasn't the best stay.
Read More
1 people find it helpful
H***o
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
I had a wonderful staycation.
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L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
Sunway Pyramid Hotel has all friendly staff that will approach you when queuing at the counter. They will ask what they can help with, appreciate that, but probably could fasten the check-in process? A bit too long for the waiting time during the check-in process. And the door to the room is a bit stuck, probably needs maintenance/check for all the doors. And also hope to see an upgrade probably on the bathroom on the next visit. The bed and pillows are very comfortable and big. For breakfast, there are a variety of food options available and the tastes are great.
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Retno I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
It's very easy and flexible to stay here, there's an access to a mall and can walk around Sunway through the canopy, and it's close to everything. The hotel is also very clean and comfortable. I would come and stay here again for my future trip here.
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J***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
The hotel is clean, the staff is friendly, it's close to the mall so it's easy to find food👍
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Nice hotel and it is very convenient since the huge Pyramid shopping center is just beside the hotel.
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Fazrul J.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Was very comfortable, direct access to the mall, though for breakfast you have to go to Sunway Resort hotel which is in the next building.
1 people find it helpful
Verified Traveler
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The staff are very friendly and the place is so comfortable.
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k***p
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 16 week(s) ago
The hotel is clean, but the king deluxe is small, even smaller than my master bedroom (4R HDB).
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Haziq T.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The staff was friendly and accommodating.
1 people find it helpful
yohanes
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
All good, definitely stay here again. Very comfortable, good price.
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 25 week(s) ago
An absolutely outstanding stay at Sunway Pyramid Hotel! From the moment we arrived, everything was seamless and impressive. The room was immaculate, beautifully maintained, and exceptionally comfortable—perfect for a truly restful stay. The direct access to Sunway Pyramid Mall is unbeatable, making shopping, dining, and entertainment effortlessly convenient. What truly stood out was the exceptional service: the staff were genuinely warm, attentive, and professional, always going the extra mile to ensure a perfect experience. Every detail was thoughtfully taken care of. Without a doubt, one of the best hotel stays we’ve had—highly recommended and we can’t wait to return!
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
This hotel [is] one of my favorite places to stay [for] many years.
1 people find it helpful
H***o
icon-origin-TRAVELOKA
9.4
/10
Reviewed 25 week(s) ago
The location of the Hotel is 2nd best, just beside the Sunway Pyramid Hotel and Sunway Lagoon theme park (the first is Sunway Resort). The room is good, not too big and not too small. It is clean. The staff is very friendly and helpful.
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