Sunway Pyramid Hotel

Hotels
8.7
/10
Very Good
1,068 reviews

What Guests Say About Their Stay

Bedroom (41)
Room Space (38)
Bathroom (36)
Surroundings (34)
N***l
8.5
/ 10
My stay at Sunway Pyramid was exceptional! From the hotel’s comfort to the variety of activities and delicious cuisine, every moment was a true delight. The warm atmosphere and impeccable service made this experience unforgettable. I highly recommend it!
Nuraini C. A.
10.0
/ 10
So awesome!! the room is clean and comfortable.the food is so tasty and delicious and so much variety from chinese food, indian food, malay food and also arabic food. the staff also very polite and very helpful. I will recommend this hotel to others and definitely will come again for the next trip.
Florensia S. S.
10.0
/ 10
amazing. very comfortable. will come to visit this hotel again. service also very good. however the fitness centre, swimming pool and breakfast is located in the other building so we need to walk for around 3 minutes.
Efren T.
10.0
/ 10
A hotel adjacent to a mall and resort, what more can you ask for. Great selection of international food for breakfast.
Venny Edty
8.5
/ 10
Nice stay and staff. Good for family
In the Area
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Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Sunway Pyramid Hotel is located in area / city Bandar Sunway. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sunway Pyramid Hotel

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Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500
Lobby Sunway Pyramid Hotel
Lobby 2 Sunway Pyramid Hotel

Discover More About Sunway Pyramid Hotel

Overview of Sunway Pyramid Hotel

Nestled in the heart of Bandar Sunway, Sunway Pyramid Hotel offers a unique blend of comfort and convenience, directly connected to the iconic Sunway Pyramid shopping mall. Imagine stepping out of your room and into a world of retail therapy, dining experiences, and entertainment options. It's more than just a place to stay; it's an experience.

Located in Bandar Sunway, Petaling Jaya, Sunway Pyramid Hotel boasts unparalleled access to Sunway Lagoon theme park, Sunway University, and Monash University Malaysia. Public transport is readily available, with bus rapid transit (BRT) and KTM commuter train lines easily accessible, making exploring the wider Klang Valley a breeze.

Sunway Pyramid Hotel is ideal for savvy shoppers, families seeking entertainment, and business travellers looking for a convenient location. Its direct connection to Sunway Pyramid makes it a haven for those who love retail therapy and diverse dining options.

The style and atmosphere of Sunway Pyramid Hotel are modern and vibrant, reflecting the energy of Sunway Pyramid. Expect a bustling atmosphere with a touch of elegance, perfect for those who enjoy being in the heart of the action.

Sunway Pyramid Hotel

, with booking prices starting from - per room, per night, provides a comfortable and convenient stay for your trip.

What to Expect When Staying at Sunway Pyramid Hotel

Featuring 564 rooms in total, Sunway Pyramid Hotel offers well-equipped spaces and thoughtful amenities to ensure a smooth guest experience.

The accommodation provides a range of facilities and amenities for guests, including AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi.

Expect a vibrant and energetic atmosphere at Sunway Pyramid Hotel, reflecting the bustling environment of Sunway Pyramid. It's a social hub where you'll encounter fellow guests from around the globe.

Sunway Pyramid Hotel primarily caters to a diverse range of guests, including international visitors, families on holiday, and business travellers attending conferences or meetings in the area. You'll find a mix of cultures and backgrounds, creating a dynamic and engaging environment.

All of these facilities are included within -, which covers tax and other fees, ensuring a safe and comfortable experience throughout your stay.

How to Get to Sunway Pyramid Hotel

The nearest train station is the Setia Jaya KTM station, accessible via the BRT Sunway Line. The BRT provides a direct connection to Sunway Pyramid, making it easy to reach Sunway Pyramid Hotel from the train station.

For taxi or ride-hailing users, simply input "Sunway Pyramid Hotel" as your destination. The journey from Kuala Lumpur International Airport (KLIA) or Kuala Lumpur International Airport 2 (KLIA2) typically takes around 45 minutes to an hour, depending on traffic conditions.

Sunway Pyramid Hotel is directly connected to Sunway Pyramid, making it within easy walking distance of numerous shops, restaurants, and entertainment venues. Sunway Lagoon is also a short walk away, accessible through Sunway Pyramid.

Food Near Sunway Pyramid Hotel

Sunway Pyramid Hotel offers a variety of dining options. You can also find a wide selection of drinks and snacks at the hotel's lobby lounge.

While Sunway Pyramid Hotel rooms may not include full kitchen facilities, the sheer variety of dining options within Sunway Pyramid more than compensates. From fast food to fine dining, you'll find something to suit every taste and budget.

Within Sunway Pyramid, you'll find numerous cafes, convenience stores, and restaurants. Popular choices include a wide range of local and international cuisine restaurants. For budget-friendly options, explore the food court.

Things to Do Around Sunway Pyramid Hotel

The most obvious attraction is Sunway Lagoon, a world-class theme park offering thrilling rides, water slides, and wildlife encounters. It's a must-visit for families and thrill-seekers.

While Sunway Pyramid itself is a major attraction, consider exploring nearby night markets for a taste of local culture and street food. For cultural spots, visit the nearby temples and mosques. Museums and parks are a short drive away in Kuala Lumpur.

For solo travellers, a day at Sunway Lagoon followed by an evening exploring Sunway Pyramid's shops and restaurants is ideal. For group travellers, consider a team-building activity at Sunway Lagoon followed by a celebratory dinner at one of the many restaurants.

Why Sunway Pyramid Hotel is Popular Among Travellers

Sunway Pyramid Hotel's popularity stems from its unbeatable location, directly connected to Sunway Pyramid and within easy reach of Sunway Lagoon. The convenience of having everything at your doorstep is a major draw for travellers.

Guests consistently praise the hotel's cleanliness, comfortable rooms, and friendly staff. The direct access to shopping, dining, and entertainment is also a major highlight.

Tips for First-Time Visitors

If you're travelling solo or as a couple, a standard room is perfectly adequate. For families, consider booking a family suite for extra space and comfort.

Pack light clothing suitable for warm and humid weather. Don't forget swimwear for Sunway Lagoon and comfortable shoes for walking around Sunway Pyramid. A universal adapter is also recommended for international travellers.

English is widely spoken at Sunway Pyramid Hotel and throughout Malaysia. You'll have no trouble communicating with staff and locals.

Malaysians are generally polite and respectful. Dress modestly when visiting religious sites and be mindful of local customs and traditions.

Best Time to Stay at Sunway Pyramid Hotel

The weather in Malaysia is generally warm and humid year-round. The peak season is during school holidays and public holidays, so expect higher prices and larger crowds. The off-season offers better deals and fewer crowds.

Consider visiting during festivals like Chinese New Year or Hari Raya for a unique cultural experience. However, be aware that prices may be higher during these periods. University holidays can also impact availability and prices.

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All facilities in Sunway Pyramid Hotel

Common Space Sunway Pyramid Hotel
Common Space
Lobby Sunway Pyramid Hotel
Lobby
Exterior Sunway Pyramid Hotel
Exterior
Bedroom Sunway Pyramid Hotel
Bedroom
In-room Bathroom Sunway Pyramid Hotel
In-room Bathroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and lunch
  • Cafe
  • Dining area

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Parking with surcharge
  • Limo or town car service
  • Valet parking (surcharge)

General

  • AC
  • Ballroom
  • Family room
  • Non-smoking room
  • Smoke-free

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible path of travel
  • Wheelchair accessible

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Accommodation Policy & General Information in Sunway Pyramid Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

EFFECTIVE 1 JAN 2018 - Rates are quoted nett in Ringgit Malaysia (RM) inclusive of all prevailing taxes. Additionally, the mandatory RM10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guests. This amount is to be collected by the hotel, on behalf of the Government of Malaysia, upon check-out. All Malaysian Nationals and Permanent Residents are exempt from paying this tax. Non-refundable PREPAYMENT for entire stay is required at the time of booking. Booking(s) will be charged the total price of the reservation if they cancel at any time. Prepayment will not be refunded for cancellations or shortened stays. The offer is not valid in conjunction with other offers or promotions.
Only fully vaccinated guests** with proof of their digital COVID-19 vaccination certificate are allowed to check-in at our hotel. Guests who are not / not fully vaccinated with an admissible reason are required to obtain a letter of consent by an appointed Doctor. **Guests with vaccines requiring 2 doses (Pfizer, AstraZaneca and Sinovac) must have completed 14 days from the date of the 2nd dose and guests with vaccines requiring 1 dose (CanSino and Johnson & Johnson) must have completed 28 days from the date of that dose.
Implementation of 8% Sales & Service Tax Effective 1st March 2024 - As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodation and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.

Additional Policy

EFFECTIVE 1 JAN 2018 - Rates are quoted nett in Ringgit Malaysia (RM) inclusive of all prevailing taxes. Additionally, the mandatory RM10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guests. This amount is to be collected by the hotel, on behalf of the Government of Malaysia, upon check-out. All Malaysian Nationals and Permanent Residents are exempt from paying this tax.

Non-refundable PREPAYMENT for entire stay is required at the time of booking.

Booking(s) will be charged the total price of the reservation if they cancel at any time.

Prepayment will not be refunded for cancellations or shortened stays.

The offer is not valid in conjunction with other offers or promotions.
Implementation of 8% Sales & Service Tax Effective 1st March 2024

As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodation and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Sunway Pyramid Hotel
564
Number of floors in Sunway Pyramid Hotel
8
Another facilities in Sunway Pyramid Hotel
Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in Sunway Pyramid Hotel

Does the Sunway Pyramid Hotel provide a late check-out?
Yes, Sunway Pyramid Hotel offers the option for a late check-out, subject to availability. Guests are encouraged to inquire about late check-out during their stay, as it may depend on the hotel's occupancy levels. Additional charges may apply for this service. To ensure a smooth experience, it's recommended to request a late check-out in advance at the hotel's reception.
Does the hotel provide early check-ins?
The availability of early check-ins at Sunway Pyramid Hotel in Bandar Sunway, Kuala Lumpur, is subject to the hotel's occupancy and room availability on the day of your arrival. While the hotel strives to accommodate early check-in requests, it cannot be guaranteed. To increase the likelihood of an early check-in, it is recommended to inform the hotel of your request in advance. If early check-in is not possible, the hotel may offer luggage storage facilities so you can start exploring the area while waiting for your room to be ready.
Is the Sunway Pyramid Hotel pet-friendly?
The Sunway Pyramid Hotel in Bandar Sunway, Kuala Lumpur, does not allow pets. Guests planning to stay at the hotel should make alternative arrangements for their pets during their visit.
What is the cancellation policies?
The cancellation policies for Sunway Pyramid Hotel in Bandar Sunway, Kuala Lumpur, may vary depending on the type of booking and the rate plan selected. Generally, hotels offer different cancellation policies such as free cancellation within a certain period before check-in, or non-refundable rates for discounted bookings. To ensure you have the most accurate and specific information, please review the cancellation policy details provided during the booking process on Traveloka. This information will be clearly outlined before you confirm your reservation, allowing you to make an informed decision based on your travel needs.
Does the hotel provide a car park?
Yes, Sunway Pyramid Hotel in Bandar Sunway, Kuala Lumpur, provides car parking facilities for its guests. Guests can enjoy the convenience of on-site parking, which is typically available for those staying at the hotel. However, availability may vary, and it is advisable to check with the hotel directly upon arrival for any specific parking arrangements or fees that may apply.
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More Reviews from Other Guests in Sunway Pyramid Hotel

8.7
Very Good
From 1,068 reviews
Provided by travelers on
Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

9.1

Service and Facilites

8.8

People often mention about Sunway Pyramid Hotel
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Room Space (31)
Bedroom (29)
Surroundings (28)
Bathroom (25)
Hotel Area (23)
Staff Friendliness (22)
Accessibility (21)
Ambiance (21)
Family Friendly (19)
Wifi (15)
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Traveler Reviews Sunway Pyramid Hotel

Number of reviews per page
20
40
Customer reviews
Ika y. h.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
The hotel staff is friendly. The rooms are very clean. The breakfast is addictive. Sunway Lagoon is just next door.
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Love and enjoy to stay at Sunway Pyramid Hotel👍👍👍. Will stay here again for next visit
1 people find it helpful
Y***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff was very friendly, service was good, and I extremely like the hotel breakfast buffet, very enjoyable for us, as we are a family staying.
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z***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Hotel all good. Room and food. Kids love it, will be back.
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N***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
My stay at Sunway Pyramid was exceptional! From the hotel’s comfort to the variety of activities and delicious cuisine, every moment was a true delight. The warm atmosphere and impeccable service made this experience unforgettable. I highly recommend it!
Find this review helpful?
T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Staff very helpful. Room bathroom very clean.
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F***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
very fun, very suitable to bring children to this hotel, because there are many facilities that make children happy.. all the food is delicious. the staff is friendly and polite. everything is made easy by them.. next time we want to come here again.. tq sunway piramid 🙏🫶👍
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Monicha S. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Breakfast is okay. Room is spacious and clean.
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P***r
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Hotel options in Sunway City are few, so the price is relatively more expensive when compared to areas like Bukit Bintang. But overall the hotel is good just a little overpriced
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T***n
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The staff very kimdly and helpful, location is good, bedroom ang bathroom is very clean
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T***n
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Food is good, staff very helpful and kindly, location is good, bedroom bathroom very clean.
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T***n
icon-Medical
Medical
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Hotel is clean bedroom and bathroom, staff is kindly and helpful, location is good. Thank you
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C***e
icon-Medical
Medical
icon-origin-TRAVELOKA
9.1
/10
Reviewed 13 week(s) ago
Everything is good and clean. It's convenient for medical check-up in Sunway Hospital.
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L***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
It's a great staycation, the access to the mall is easy to find, the mall is big and everything is there. Very recommended.
1 people find it helpful
Sehza D.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
All services rate 10/10, very comfortable, the rooms are very soundproof, comfortable and clean, the restaurant is very luxurious, especially if you go to the mall, it is very close and there are many shops near the hotel.
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1 people find it helpful
M***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 15 week(s) ago
Wifi signal is very weak . Could have install router in each floor or each room
1 people find it helpful
N***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
I have stayed at Sunway 3 times because I have business with Sunway Medical Center. Always satisfied during my stay, affordable access and easy to go anywhere including to the hospital. Directly connected to the mall. There is also a theme park. It's fun to stay here
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N***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
Hotel staff, service, room are all good and okay. Moreover, the location is very strategic to everywhere (medical center, mall, etc.). I will stay again in the near future.
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T***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 17 week(s) ago
The staff is very helpful and kindly. The room is very clean and comfortable. Location is very good.
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
Very good hotel service from check in to cleaning staff, all very professional. Great breakfast at a low price. This hotel is good for families, very comfortable.
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Number of reviews per page
20
40

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Bedroom 4 Sunway Pyramid Hotel

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