Sunway Pyramid Hotel

Hotels
2020 Traveloka Hotel Awards Winner: Best Travelers' Experience

8.7

Impressive
From 968 verified guests reviews

What Guests Say About Their Stay

Friendly Staffs (2)
Clean Room (5)
Great Ambiance (1)
Excellent Service (2)
Nuraini C. A.
10
/ 10
So awesome!! the room is clean and comfortable.the food is so tasty and delicious and so much variety from chinese food, indian food, malay food and also arabic food. the staff also very polite and very helpful. I will recommend this hotel to others and definitely will come again for the next trip.
Florensia S. S. L.
10
/ 10
amazing. very comfortable. will come to visit this hotel again. service also very good. however the fitness centre, swimming pool and breakfast is located in the other building so we need to walk for around 3 minutes.
Efren E. T.
10
/ 10
A hotel adjacent to a mall and resort, what more can you ask for. Great selection of international food for breakfast.
In the Area
See Map
Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500
Strategic Location

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Sunway Pyramid Hotel is located in area / city Bandar Sunway. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Sunway Pyramid Hotel

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Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500

9.1

Strategic Location
Lobby Sunway Pyramid Hotel
Lobby 2 Sunway Pyramid Hotel

Discover More About Sunway Pyramid Hotel

Location


Sunway Pyramid Hotel is located in area / city Bandar Sunway.

About Sunway Pyramid Hotel

Whether you are planning an event or other special occasions, Sunway Pyramid Hotel is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Sunway Pyramid Hotel.

Are you a shopaholic? Staying at Sunway Pyramid Hotel will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Sunway Pyramid Hotel provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Sunway Pyramid Hotel, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Sunway Pyramid Hotel is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Sunway Pyramid Hotel exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Sunway Pyramid Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Sunway Pyramid Hotel.

All facilities in Sunway Pyramid Hotel

Common Space Sunway Pyramid Hotel
Common Space
Lobby Sunway Pyramid Hotel
Lobby
Exterior Sunway Pyramid Hotel
Exterior
Bedroom Sunway Pyramid Hotel
Bedroom
In-room Bathroom Sunway Pyramid Hotel
In-room Bathroom

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Money changer
  • Doorman
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Breakfast
  • Breakfast and lunch
  • Cafe
  • Dining area

Business Facilities

  • Business center
  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Transportation

  • Airport transfer
  • Area shuttle
  • Parking with surcharge
  • Limo or town car service
  • Valet parking (surcharge)

General

  • AC
  • Ballroom
  • Family room
  • Non-smoking room
  • Smoke-free

Accessibilty

  • Disabled access friendly
  • Accessible bathroom
  • Accessible path of travel
  • Wheelchair accessible

Connectivity

  • LAN Internet
  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)
  • Airport transfer

Accommodation Policy & General Information in Sunway Pyramid Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

EFFECTIVE 1 JAN 2018 - Rates are quoted nett in Ringgit Malaysia (RM) inclusive of all prevailing taxes. Additionally, the mandatory RM10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guests. This amount is to be collected by the hotel, on behalf of the Government of Malaysia, upon check-out. All Malaysian Nationals and Permanent Residents are exempt from paying this tax. Non-refundable PREPAYMENT for entire stay is required at the time of booking. Booking(s) will be charged the total price of the reservation if they cancel at any time. Prepayment will not be refunded for cancellations or shortened stays. The offer is not valid in conjunction with other offers or promotions.
Only fully vaccinated guests** with proof of their digital COVID-19 vaccination certificate are allowed to check-in at our hotel. Guests who are not / not fully vaccinated with an admissible reason are required to obtain a letter of consent by an appointed Doctor. **Guests with vaccines requiring 2 doses (Pfizer, AstraZaneca and Sinovac) must have completed 14 days from the date of the 2nd dose and guests with vaccines requiring 1 dose (CanSino and Johnson & Johnson) must have completed 28 days from the date of that dose.
Implementation of 8% Sales & Service Tax Effective 1st March 2024 - As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodation and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.

Additional Policy

EFFECTIVE 1 JAN 2018 - Rates are quoted nett in Ringgit Malaysia (RM) inclusive of all prevailing taxes. Additionally, the mandatory RM10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guests. This amount is to be collected by the hotel, on behalf of the Government of Malaysia, upon check-out. All Malaysian Nationals and Permanent Residents are exempt from paying this tax.

Non-refundable PREPAYMENT for entire stay is required at the time of booking.

Booking(s) will be charged the total price of the reservation if they cancel at any time.

Prepayment will not be refunded for cancellations or shortened stays.

The offer is not valid in conjunction with other offers or promotions.
Implementation of 8% Sales & Service Tax Effective 1st March 2024

As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodation and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Sunway Pyramid Hotel

What are available facilities at Sunway Pyramid Hotel?
There are top facilites at Sunway Pyramid Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Sunway Pyramid Hotel?
The standard check-in time at Sunway Pyramid Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Sunway Pyramid Hotel provide breakfast?
Yes, Sunway Pyramid Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Sunway Pyramid Hotel

Overall Rating & Reviews

From 968 verified guests reviews
8.7
Impressive
Fantastic
402
Very Good
455
Satisfying
26
Average
85
Poor
0
Cleanliness
Comfort
Meal
Location
Service

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friendly staffs (2)
clean room (5)
great ambiance (1)
excellent service (2)
tasty breakfast (2)
great room (2)
great location (8)
tasty food (2)
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F***a
This is a guest profile.
Business travel
5.6
/ 10
22 Apr 2024
I got scammed. I found this room under the listing of Sunway Pyramid Hotel. When I reached the hotel, turns out, this room that I booked is under the management of Resort Suites. The room is old, the duvet smells like cigarettes even tho I booked a non smoking room. I did NOT get room service too even tho in the listing it says that room service is included.
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ZB
Zulkifly B.
8.8
/ 10
25 Mar 2024
Good facility and very convenient.

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RS
Rony S.
Medical
8.5
/ 10
24 Mar 2024
Room was clean. Connect to mall 😃.

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CL
Chow L.
Holiday
9.1
/ 10
14 Feb 2024
Location is good and very convenient to go out and shopping.

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RH
Robert H.
Medical
4.8
/ 10
08 Jan 2024
Long check in. I'm tired. More than an hour.

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AM
Arief M.
Holiday
8.5
/ 10
08 Jan 2024
Big room and clean, best location.

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Januarius J.
This is a private profile
Staycation
8.5
/ 10
30 Dec 2023
Great location and room, check in queue a bit long.

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c
cempLon
9.7
/ 10
25 Dec 2023
The location is very strategic. Just escalator away from Sunway Lagoon where the kids really had fun. All staffs from front door, concierge, receptionists, housekeepers are kind, nice and very helpful. Recommended hotel 👍
Review photo of Sunway Pyramid Hotel from Debby D.
Review photo of Sunway Pyramid Hotel 2 from Debby D.

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Datuk J. C. S.
Holiday
6
/ 10
25 Dec 2023
Requested for highest floor but given 3rd floor, house keeping slow in cleaning the room 5.40pm no one done the upkeep yet.

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jl
jein l.
Staycation
8.5
/ 10
18 Dec 2023
I stayed in a deluxe king bed room. The whole decoration is really cozy. It feels like home!
Review photo of Sunway Pyramid Hotel from Jein L.
Review photo of Sunway Pyramid Hotel 2 from Jein L.

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Bedroom 4 Sunway Pyramid Hotel

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