How many rooms are available at Sunway Pyramid Hotel?

Sunway Pyramid Hotel has 564 rooms in total.

Does Sunway Pyramid Hotel provide parking?

Yes, Sunway Pyramid Hotel provides parking. Please confirm details directly with the hotel.

Does Sunway Pyramid Hotel provide airport transfer?

Yes, Sunway Pyramid Hotel provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Sunway Pyramid Hotel?

Sunway Pyramid Hotel is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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Sunway Pyramid Hotel

Name: Sunway Pyramid Hotel
Address: Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500, Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, 47500, Malaysia
Rating: 8.6

Hotels

8.6

/10

Very Good

2,073 reviews

What Guests Say About Their Stay

Bedroom (83)

Surroundings (76)

Bathroom (72)

Room Space (71)

Retno I.

9.7

/ 10

It's very easy and flexible to stay here, there's an access to a mall and can walk around Sunway through the canopy, and it's close to everything. The hotel is also very clean and comfortable. I would come and stay here again for my future trip here.

Verified Traveler

10.0

/ 10

An absolutely outstanding stay at Sunway Pyramid Hotel! From the moment we arrived, everything was seamless and impressive. The room was immaculate, beautifully maintained, and exceptionally comfortable—perfect for a truly restful stay. The direct access to Sunway Pyramid Mall is unbeatable, making shopping, dining, and entertainment effortlessly convenient. What truly stood out was the exceptional service: the staff were genuinely warm, attentive, and professional, always going the extra mile to ensure a perfect experience. Every detail was thoughtfully taken care of. Without a doubt, one of the best hotel stays we’ve had—highly recommended and we can’t wait to return!

Verified Traveler

8.8

/ 10

Strategic location, just 8 minutes from Sunway KL Hospital. It's connected to the large, complete, and luxurious Sunway Pyramid Mall; it offers a wide variety of food. The room size is also good and appropriate. Check-in and check-out are also easy. The staff are friendly and helpful. Recommended to stay!!! Will stay here again.

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H***n

8.8

/ 10

Every time I visit Malaysia, I always choose to stay at Sunway Resort Hotel. The service is excellent, and the staff are very friendly and helpful. The location is perfect—just next to Sunway Pyramid Mall, with so many restaurants and mini markets around the hotel. Super convenient and comfortable, highly recommended!

N***l

8.5

/ 10

My stay at Sunway Pyramid was exceptional! From the hotel’s comfort to the variety of activities and delicious cuisine, every moment was a true delight. The warm atmosphere and impeccable service made this experience unforgettable. I highly recommend it!

In the Area

See Map

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500

Main Facilities

Restaurant

24-Hour Front Desk

Parking

Elevator

WiFi

Sunway Pyramid Hotel is located in area / city Bandar Sunway. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Sunway Pyramid Hotel

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What's around Sunway Pyramid Hotel

Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500

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Discover More About Sunway Pyramid Hotel

Welcome to the Sunway Pyramid Hotel, a premier destination offering unparalleled comfort and convenience for your next getaway. Whether you're planning a family vacation, a romantic escape, or a business trip, the Sunway Pyramid Hotel promises an unforgettable experience in the heart of Kuala Lumpur. Discover a world of luxury, exceptional service, and prime location that makes the Sunway Pyramid Hotel the perfect choice for discerning travelers. Room rates at Sunway Pyramid Hotel start from - per night. Don’t forget to use the TRAVELOKA new user limited promo code to get up to 8% off your booking!

Sunway Pyramid Hotel Location

Nestled in the vibrant township of Bandar Sunway, the Sunway Pyramid Hotel enjoys a strategic location that places you at the center of excitement and convenience. Situated at Persiaran Lagoon, Bandar Sunway, Kuala Lumpur, Bandar Sunway, Malaysia, 47500, the hotel is approximately 45 minutes away from Kuala Lumpur International Airport (KLIA) and about 30 minutes from the bustling Kuala Lumpur city center, offering easy access to major transportation hubs and the city's iconic landmarks. The atmosphere surrounding the Sunway Pyramid Hotel is one of dynamic energy, with direct access to a world-class shopping mall and entertainment complex, making it ideal for those who love to be in the heart of the action. For travelers seeking urban exploration, the hotel's proximity to key areas ensures you're never far from the pulse of Kuala Lumpur.

Sunway Pyramid Hotel Facilities & Services

Facilities for guests at Sunway Pyramid Hotel are designed to cater to every need, ensuring a comfortable and enjoyable stay for all.

Swimming Pool:
Take a refreshing dip in the outdoor swimming pool, perfect for unwinding after a day of exploration. Operating hours are from 7:00 AM to 7:00 PM.
Fitness Center:
Maintain your workout routine at the fully equipped fitness center, open daily from 6:00 AM to 10:00 PM.
Business Center:
For our business travelers, a well-equipped business center is available to assist with your professional needs.
Meeting & Banquet Facilities:
The hotel offers versatile spaces for meetings, conferences, and events.
Concierge Services:
Our dedicated concierge team is available 24/7 to assist with inquiries, bookings, and recommendations.
Complimentary Wi-Fi:
Stay connected with free high-speed Wi-Fi throughout the hotel.
Parking:
Ample parking space is available for guests, ensuring convenience for those arriving by car.
Kids' Club:
A dedicated Kids' Club offers fun and engaging activities for younger guests, operating from 9:00 AM to 6:00 PM.
Spa & Wellness:
Indulge in rejuvenating treatments at the on-site spa, offering a sanctuary of relaxation. Additional fees apply.

Sunway Pyramid Hotel Room Types

Discover a range of accommodations designed to suit every preference with the diverse room types of Sunway Pyramid Hotel.

Deluxe Room:
Offering comfortable and stylish living spaces, these rooms are available with either a city view or a garden view. Non-smoking rooms are available upon request. Some Deluxe Rooms feature a bathtub for added relaxation.
Executive Room:
Enjoy enhanced comfort and amenities in our Executive Rooms, providing a sophisticated retreat. These rooms also offer city or garden views and the option of a bathtub.
Suites:
For an elevated experience, our Suites provide spacious living areas and premium amenities. Guests can choose between city or garden views, and many suites include a luxurious bathtub.
Family Room:
Designed for families, these rooms offer ample space and comfort, ensuring a pleasant stay for all members. Available with various views and the option of a bathtub.

The Sunway Pyramid Hotel is pleased to offer a limited number of pet-friendly rooms. Please inquire about specific conditions and an additional cleaning fee of PHP 1,500 per pet, per stay.

Sunway Pyramid Hotel Dining & Restaurants

Embark on a culinary journey at the Sunway Pyramid Hotel, where a variety of dining options await to tantalize your taste buds.

The Resort Cafe:
Experience a delightful international buffet with live cooking stations. Estimated price per person is PHP 1,800. Open daily from 6:00 AM to 11:00 PM.
Gordon Ramsay Bar & Grill:
Savor exquisite modern European cuisine in a sophisticated setting. Estimated price per person is PHP 3,500. Open for lunch and dinner.
Japannext:
Enjoy authentic Japanese dishes, from sushi to ramen. Estimated price per person is PHP 1,200. Open from 11:00 AM to 10:00 PM.
The Poolside Bar:
Relax with refreshing drinks and light snacks by the pool. Estimated price per person is PHP 800. Open from 10:00 AM to 8:00 PM.

Sunway Pyramid Hotel Nearby Attractions and Activities

Explore the vibrant surroundings of the Sunway Pyramid Hotel, with a wealth of attractions and activities just a stone's throw away.

Sunway Lagoon:
A world-renowned theme park offering thrilling rides, water attractions, and wildlife encounters.
Sunway Pyramid Mall:
Directly connected to the hotel, this expansive mall boasts a vast array of retail outlets, dining options, and entertainment facilities.
Sunway Geo Avenue:
A lifestyle hub featuring trendy cafes, restaurants, and retail shops.
USCI University:
A prominent educational institution located within the Bandar Sunway township.
Subang Parade:
Another popular shopping destination offering a diverse range of brands and services.

If you are looking for other activities around Sunway Pyramid Hotel, check out the best deals on Traveloka: Recommended activities in Kuala Lumpur!

How to Get to Sunway Pyramid Hotel from the Airport

Navigating your journey to the Sunway Pyramid Hotel is made easy with several convenient transportation options. The airport transfer service of Sunway Pyramid Hotel ensures a seamless arrival. Here's how to get to Sunway Pyramid Hotel from the airport:

Airport Taxi:
Metered taxis are readily available at the airport. The estimated fare to Sunway Pyramid Hotel is around PHP 1,500 to PHP 2,000, depending on traffic.
Ride-hailing Service:
You can book a ride-hailing service through your preferred app for a convenient and often more affordable option. Estimated cost is between PHP 1,200 to PHP 1,800.
Hotel Private Transfer:
For ultimate comfort and convenience, arrange for a private airport transfer directly with the hotel. Contact the hotel in advance for rates and booking. This service offers a hassle-free experience, with rates starting from approximately PHP 2,500. You can also explore airport transfer services for other options.

Summary of Why You Should Choose to Stay at Sunway Pyramid Hotel

Choosing the Sunway Pyramid Hotel for your stay in Kuala Lumpur offers a multitude of benefits, ensuring a memorable and comfortable experience.

Prime Location:
Directly connected to Sunway Pyramid Mall and close to major attractions.
Exceptional Facilities:
Enjoy a swimming pool, fitness center, and comprehensive business amenities.
Diverse Dining Options:
Savor international buffets, fine dining, and casual eateries.
Comfortable Accommodations:
A variety of well-appointed rooms and suites cater to all needs.
Excellent Service:
Experience warm hospitality and attentive service from our dedicated staff.

Discover the best Room availability at Sunway Pyramid Hotel and make your Booking Sunway Pyramid Hotel today. For an effortless travel experience, consider using Traveloka for all your booking needs. You can Book budget hotels in Kuala Lumpur and Easily book domestic and international flights at low prices, all through Traveloka.

All facilities in Sunway Pyramid Hotel

Common Space

Lobby

Exterior

Bedroom

In-room Bathroom

Hotel Services

Bellhop
Welcoming drinks
Concierge
Money changer
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Multilingual staff

Public Facilities

Parking
Coffee shop
Elevator
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Food and Drinks

A la carte dinner
A la carte lunch
Restaurant with AC
Breakfast
Breakfast and lunch
Cafe
Dining area

Business Facilities

Business center
Business facilities
Conference room
Meeting facilities
Photocopier
Projector
Theatre/auditorium

In-room Facilities

Cable TV
Desk
Hairdryer
In-room safe
Shower
TV

Transportation

Airport transfer
Area shuttle
Parking with surcharge
Limo or town car service
Valet parking (surcharge)

General

AC
Ballroom
Family room
Non-smoking room
Smoke-free

Accessibilty

Disabled access friendly
Accessible bathroom
Accessible path of travel
Wheelchair accessible

Connectivity

LAN Internet
Free WiFi

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Accommodation Policy & General Information in Sunway Pyramid Hotel

Important Note

As announced by Royal Malaysian Customs Department, Tourism Tax is imposed starting 1 January 2023 for all hotel guests that are non-Malaysian or non-permanent Residents of Malaysia. Please expect that hotel will collect the Tourism Tax from you during check-in at the hotel. The Tourism Tax rate is 10 RM per room per night.

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

EFFECTIVE 1 JAN 2018 - Rates are quoted nett in Ringgit Malaysia (RM) inclusive of all prevailing taxes. Additionally, the mandatory RM10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guests. This amount is to be collected by the hotel, on behalf of the Government of Malaysia, upon check-out. All Malaysian Nationals and Permanent Residents are exempt from paying this tax. Non-refundable PREPAYMENT for entire stay is required at the time of booking. Booking(s) will be charged the total price of the reservation if they cancel at any time. Prepayment will not be refunded for cancellations or shortened stays. The offer is not valid in conjunction with other offers or promotions.
Only fully vaccinated guests** with proof of their digital COVID-19 vaccination certificate are allowed to check-in at our hotel. Guests who are not / not fully vaccinated with an admissible reason are required to obtain a letter of consent by an appointed Doctor. **Guests with vaccines requiring 2 doses (Pfizer, AstraZaneca and Sinovac) must have completed 14 days from the date of the 2nd dose and guests with vaccines requiring 1 dose (CanSino and Johnson & Johnson) must have completed 28 days from the date of that dose.
Implementation of 8% Sales & Service Tax Effective 1st March 2024 - As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodation and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.
Effective 1 January, 2026, a Sustainability Fee of RM 7.00 per room per night will be applicable to all guests and will be collected upon check-in.

Additional Policy

EFFECTIVE 1 JAN 2018 - Rates are quoted nett in Ringgit Malaysia (RM) inclusive of all prevailing taxes. Additionally, the mandatory RM10 Tourism Tax (TTx) will be imposed on all hotel room rates on a per room per night basis to all non-Malaysian guests. This amount is to be collected by the hotel, on behalf of the Government of Malaysia, upon check-out. All Malaysian Nationals and Permanent Residents are exempt from paying this tax.

Non-refundable PREPAYMENT for entire stay is required at the time of booking.

Booking(s) will be charged the total price of the reservation if they cancel at any time.

Prepayment will not be refunded for cancellations or shortened stays.

The offer is not valid in conjunction with other offers or promotions.
Implementation of 8% Sales & Service Tax Effective 1st March 2024

As announced by the Government of Malaysia, effective 1st March 2024, the sales & service tax (SST) for hotel accommodation and ancillary services will increase to 8%, which will be reflected in the final bill settlement. Please pay the tax differences direct to hotel upon check in/check out.
Effective 1 January, 2026, a Sustainability Fee of RM 7.00 per room per night will be applicable to all guests and will be collected upon check-in.

General Information

Popular Facilities	AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Sunway Pyramid Hotel	564
Number of floors in Sunway Pyramid Hotel	8
Another facilities in Sunway Pyramid Hotel	Bellhop, Welcoming drinks, Concierge, Money changer, Doorman

Frequently asked question in Sunway Pyramid Hotel

What are available facilities at Sunway Pyramid Hotel?

There are top facilites at Sunway Pyramid Hotel such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Sunway Pyramid Hotel?

The standard check-in time at Sunway Pyramid Hotel is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Sunway Pyramid Hotel provide breakfast?

Yes, Sunway Pyramid Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Sunway Pyramid Hotel?

Sunway Pyramid Hotel is a 4.0-star hotel.

How many floors does Sunway Pyramid Hotel have?

Sunway Pyramid Hotel has 8 floors.

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More Reviews from Other Guests in Sunway Pyramid Hotel

Overall Ratings & Reviews Sunway Pyramid Hotel

Traveloka (1,216)

Other sources (857)

8.8

Very Good

From 1,216 reviews

Provided by travelers on

Cleanliness

9.0

Room Comfort

9.0

Meal

8.7

Location

9.1

Service and Facilites

8.8

People often mention about Sunway Pyramid Hotel

All

Surroundings (50)

Bedroom (49)

Room Space (48)

Staff Friendliness (43)

Bathroom (43)

Ambiance (39)

Accessibility (38)

Hotel Area (36)

Family Friendly (35)

Wifi (28)

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Traveler Reviews Sunway Pyramid Hotel

Number of reviews per page

Customer reviews

E***g

Leisure

10.0

/10

Reviewed 2 week(s) ago

The staff were very friendly and helpful! Highly recommend!

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Anni T.

Staycation

8.9

/10

Reviewed 3 week(s) ago

Had Room 9116 which was awkward. The door only opens halfway before coming into contact with a huge pillar. The bedside table placed in front of the wardrobe meant I could not access the room safe with ease. The glass water bottle had faulty caps and I had to call housekeeping to deliver new ones. Checking in and out was smooth but reception staff was grouchy. Overall, this wasn't the best stay.

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H***o

8.8

/10

Reviewed 3 week(s) ago

I had a wonderful staycation.

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L***a

9.4

/10

Reviewed 5 week(s) ago

Sunway Pyramid Hotel has all friendly staff that will approach you when queuing at the counter. They will ask what they can help with, appreciate that, but probably could fasten the check-in process? A bit too long for the waiting time during the check-in process. And the door to the room is a bit stuck, probably needs maintenance/check for all the doors. And also hope to see an upgrade probably on the bathroom on the next visit. The bed and pillows are very comfortable and big. For breakfast, there are a variety of food options available and the tastes are great.

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Retno I.

Staycation

9.7

/10

Reviewed 7 week(s) ago

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J***e

Leisure

9.7

/10

Reviewed 8 week(s) ago

The hotel is clean, the staff is friendly, it's close to the mall so it's easy to find food👍

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Verified Traveler

10.0

/10

Reviewed 9 week(s) ago

Nice hotel and it is very convenient since the huge Pyramid shopping center is just beside the hotel.

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Fazrul J.

Staycation

10.0

/10

Reviewed 10 week(s) ago

Was very comfortable, direct access to the mall, though for breakfast you have to go to Sunway Resort hotel which is in the next building.

1 people find it helpful

Verified Traveler

Medical

10.0

/10

Reviewed 10 week(s) ago

The staff are very friendly and the place is so comfortable.

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k***p

Leisure

8.7

/10

Reviewed 11 week(s) ago

The hotel is clean, but the king deluxe is small, even smaller than my master bedroom (4R HDB).

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Haziq T.

Staycation

10.0

/10

Reviewed 13 week(s) ago

The staff was friendly and accommodating.

1 people find it helpful

yohanes

10.0

/10

Reviewed 19 week(s) ago

All good, definitely stay here again. Very comfortable, good price.

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Verified Traveler

10.0

/10

Reviewed 19 week(s) ago

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Verified Traveler

Staycation

8.5

/10

Reviewed 20 week(s) ago

This hotel [is] one of my favorite places to stay [for] many years.

1 people find it helpful

H***o

9.4

/10

Reviewed 20 week(s) ago

The location of the Hotel is 2nd best, just beside the Sunway Pyramid Hotel and Sunway Lagoon theme park (the first is Sunway Resort). The room is good, not too big and not too small. It is clean. The staff is very friendly and helpful.

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Wiliana

Leisure

10.0

/10

Reviewed 21 week(s) ago

hotel connect ke sunway pyramid mall

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E***H

Leisure

7.9

/10

Reviewed 22 week(s) ago

Very Disappointing Last Minute Hotel Change I booked Sunway Pyramid Hotel (Theme Park View) on 24/11/2025 for 31/12/2025–1/1/2026, with free cancellation until 30/12/2025. The main reason for this booking was for my children to watch the New Year fireworks from the room. I was travelling with my kids and had requested connecting rooms. However, at 10:00am on the day of check-in, I received an email from Traveloka informing me that my booking was changed to Sunway Lagoon Hotel due to “unforeseen circumstances.” This was extremely frustrating, especially since the booking was made more than a month in advance and for a special occasion. Upon check-in, connecting rooms were not available. Although we were given park-view rooms, the location was much farther compared to Sunway Pyramid Hotel, and it did not match the experience we originally booked and paid for. Calling the hotel took about 15 minutes before someone answered. I would like to commend Ain for being very helpful and clear in explaining the situation, and Ravi for being warm and attentive. However, the front desk staff could be more welcoming and empathetic. Overall, the last minute hotel change and poor coordination significantly affected our New Year stay and family experience

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h***y

Leisure

8.5

/10

Reviewed 23 week(s) ago

The hotel is very good for family recreation

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1 people find it helpful

N***h

10.0

/10

Reviewed 24 week(s) ago

Turin Hotel is right inside the mall. Comfortable room. Soft mattress. Clean toilet. Clean carpet. Breakfast is a little far away in the building next door, but I was satisfied because the food was so varied.

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S***y

9.4

/10

Reviewed 24 week(s) ago

Good location

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.