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- Hotel in Alaya Tulum
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Alaya Tulum
Hotels
9.4
/10
Exceptional
400 reviews
What Guests Say About Their Stay
Brittany
10.0
/ 10
Amazing beach getaway. We had really great beach days here. Def recommend :)
Cynthia Ivette Pareja
10.0
/ 10
Unforgettable and romantic experience! This hotel became our second home, our room was spotless and beautiful, the beach was beautiful and you can get service to your beach beds, the amenities, the food and wellness services like everyday yoga at 8 am really made our stay a wonderful time, my husband and I will certainly come back as soon as we can, thank you so much Alaya Tulum!
Barbara
10.0
/ 10
Lovely stay! I enjoy resorts with fewer rooms. Alaya was perfect!! Beautiful room. Beautiful beach location. Exceptional staff. Onsite restaurant, morning yoga & beach front massages was a plus, plus. Definitely going to stay here again!!
In the Area
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Carretera Tulum Boca Paila Km 8.3, Tulum, Estado de Quintana Roo, Mexico, 77780
Main Facilities
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WiFi
Available Room Types in Alaya Tulum
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What's around Alaya Tulum
Carretera Tulum Boca Paila Km 8.3, Tulum, Estado de Quintana Roo, Mexico, 77780
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Discover More About Alaya Tulum
General
Near Tulum Beach
Location
Located in Tulum (Zona Hotelera), Alaya Tulum is steps from Tulum Beach and a 2-minute drive from Sian Ka'an Biosphere Reserve. This beach hotel is 6.8 mi (11 km) from Tulum Mayan Ruins and 4.5 mi (7.3 km) from Playa Paraiso.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Tulum Beach - 0.1 km / 0.1 mi
Ven a la Luz Sculpture - 0.9 km / 0.5 mi
Sian Ka'an Biosphere Reserve - 2 km / 1.2 mi
SFER IK - 4.2 km / 2.6 mi
Jaguar Park - 4.9 km / 3 mi
Tulum National Park - 5 km / 3.1 mi
Playa Akun - 5.1 km / 3.2 mi
Jaguar Viewpoint Tulum - 5.1 km / 3.2 mi
Acceso al Parque Jaguar - 5.1 km / 3.2 mi
Las Palmas Public Beach - 6.4 km / 4 mi
Beach - 6.5 km / 4.1 mi
Hunab Lifestyle Center - 7.1 km / 4.4 mi
Playa Paraiso - 7.3 km / 4.5 mi
Holistika Art Walk - 9 km / 5.6 mi
Dos Aguas Park - 9.5 km / 5.9 mi
The nearest airports are:
Tulum Intl. Airport (TQO) - 47.6 km / 29.6 mi
Tulsa International Airport (TUL) - 3,502.3 km / 2,176.2 mi
The preferred airport for Alaya Tulum is Tulsa International Airport (TUL).
Facilities
Treat yourself with massages and facials. You can take advantage of recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Business Facilities
Featured amenities include dry cleaning/laundry services, a safe deposit box at the front desk, and a water dispenser. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a ferry terminal shuttle.
Dining
Satisfy your appetite for lunch at the hotel's restaurant, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the beach bar.
Rooms
Make yourself at home in one of the 20 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Conveniences include laptop-compatible safes and ceiling fans, and housekeeping is provided daily.
All facilities in Alaya Tulum
Bar, Cafe and Lounge
Entertainment Facility
Fitness Center
Common Space
Lobby
Things to Do
- Romantic proposal packages
- Garden
- Beach towel
- Spa
- Beach sun loungers
Hotel Services
- Laundry service
- Wedding service
- Porter
- Concierge
Transportation
- Airport transfer
- Access to bus station
- Bicycle rental
General
- Parking
- Smoking area
- Terrace
Connectivity
- Free WiFi
Shuttle Service
- Ferry terminal shuttle
Public Facilities
- Safety deposit box
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Alaya Tulum
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Check-in/Check-out Time
Check-in:
15:00 - 21:30
Check-out:
Before 12:00
- Airport shuttle fee: USD 319 per vehicle (roundtrip, maximum occupancy 4)
- Pet fee: USD 25 per pet, per stay
- Rollaway bed fee: USD 45.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Limited Number Of Pets In Room
Professional property host/manager, Contactless check-out is available, By ocean, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, No elevators
General Information
Popular Facilities | WiFi |
Check-In / Check-Out Time | From 15:00 - 21:30 - to 12:00 |
Available rooms at Alaya Tulum | 20 |
Another facilities in Alaya Tulum | Romantic proposal packages, Garden, Beach towel, Spa, Beach sun loungers |
Frequently asked question in Alaya Tulum
What are available facilities at Alaya Tulum?
There are top facilites at Alaya Tulum such as WiFi. (some may require extra charges)
What is normal check-in & check-out time at Alaya Tulum?
The standard check-in time at Alaya Tulum is starting from 15:00 - 21:30 while the latest check-out time is at Before 12:00
What is the star rating of Alaya Tulum?
Alaya Tulum is a 4.0-star hotel.
How many rooms are available at Alaya Tulum?
Alaya Tulum has 20 rooms in total.
Does Alaya Tulum provide parking?
Yes, Alaya Tulum provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Alaya Tulum
Overall Ratings & Reviews Alaya Tulum
Other sources (400)
9.4
Exceptional
From 400 reviews
Cleanliness
9.6
Room Comfort
9.0
Service and Facilites
9.6
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Traveler Reviews Alaya Tulum
Number of reviews per page
20
40
Top reviews
Brittany
with Partner
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Amazing beach getaway. We had really great beach days here. Def recommend :)
Noah
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
This is the perfect Tulum escape.
Cynthia Ivette Pareja
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Unforgettable and romantic experience! This hotel became our second home, our room was spotless and beautiful, the beach was beautiful and you can get service to your beach beds, the amenities, the food and wellness services like everyday yoga at 8 am really made our stay a wonderful time, my husband and I will certainly come back as soon as we can, thank you so much Alaya Tulum!
Read More
Barbara
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Lovely stay! I enjoy resorts with fewer rooms. Alaya was perfect!! Beautiful room. Beautiful beach location. Exceptional staff. Onsite restaurant, morning yoga & beach front massages was a plus, plus. Definitely going to stay here again!!
Lewis
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Nice beach & good AC
Tetiana
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
We had an amazing stay. Great communication about all our needs, peaceful atmosphere, and hotel is soooo pretty!!! will definitely be back!
George
Leisure with Partner
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Great stay. Very close to beach
Emme
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
Alaya Hotel was a lovely stay. The staff were very welcoming and friendly and made us feel comfortable. Daniel helped us check in after a long travel day, and was super informative and welcoming! He made our check in quick and easy so we could immediately relax (Thanks Daniel!)
The room was lovely and tropical, room service was great, waitstaff were smiley, and the food was awesome!
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Michelle
10.0
/10
Reviewed 21 week(s) ago
Hotels.com verified review
Silvestre was exceptional! Loved everything about the place and lovely staff
Meghal
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Amazing personalized service since there is only 20 rooms on the entire property. Communicate via WhatsApp for instant replies and quick action. Rooms were clean and beautiful. Breakfast can be improved.
Robert
Leisure
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Absolutely beautiful. Staff was great. Town is very expensive. No pool here, but the beach is amazing.
Katrina
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
This little boutique hotel was like staying in a wellness focused luxury treehouse in the jungle. We absolutely loved our stay. Lush greenery all around and from every window view. A gorgeous beach with excellent beachside loungers, towels, and a bar. The staff and service were exceptional at every moment of our stay. The AC also worked very well during our December visit.
We stayed in a garden view room with a kitchenette. The cooking tools were minimal but enough to prep simple meals for two. The tacos and Pina Coladas at the onsite restaurant were delicious. Real ingredients and handmade tortillas. We enjoyed the morning yoga class as well. We can’t wait to return to this beautiful and slightly rustic refuge.
Note: Rooms on the ground level are recommended for folks that have challenges with stairs. As two 40 year old fit and able-bodied folks, we did fine getting up the spiral staircase to the upper levels of the main building thanks to help from the staff with our luggage.
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Lesya
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Nice small hotel
Michel
10.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Just returned from a lovely visit to Tulum. Alaya was lovely. We had a second floor beach front room with amazing views. The staff was friendly and welcoming. The food and service was excellent too. Looking forward to returning as 6 days was not long enough!
Gabriel
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Absolutely brilliant!
Sarah
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
This place is absolutely incredible. From the environment, proximity to the beach, service and the room. We loved it and would love to come back. Very walkable to all of the restaurants and shops.
Robin
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Had a great stay. Loved the room, the morning coffee delivered, the yoga and the staff were very friendly.
Lizbeth
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
It was even better than the pictures! Such a well maintained stunning property, loved being on the top level with garden view was lovely and if you walked around the balcony you could see partial ocean view. The staff were super attentive and remembered you and were there to help with a smile. The restaurant food was lovely, and right across the street we had options of poke, açaí, tacos and a bar. Loved being able to visit the sister property Ahau (10 min walk) which is a larger hotel, the food is more diverse there but more expensive obvi. I think Alaya is more family appropriate and recommend Ahau for adults. Both have a clean white sand beachfront. Will def visit these properties again. We took our two yr old and we Loved loved our stay! Def recommend.
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Andre
Leisure with Partner
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Great Rooms, Great staff
Marcos
Leisure with Children
10.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
The hotel was the highlight of our trip. The staff was incredibly friendly and attentive, the room was spotless, and it's within walking distance of many restaurants and shops. The complimentary drinks and breakfast were excellent. I highly recommend it; it has a family-friendly atmosphere and is very peaceful.
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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