Grand Oasis Palm - All Inclusive

Others
6.6
/10
Pleasant
918 reviews

What Guests Say About Their Stay

Betzy
10.0
/ 10
FOOD AND RESTAURANTS IN THE HOTEL WERE SUPER CLEAN AND FANCY. FOOD WAS DELICIOUS.
Lindsay Ann
10.0
/ 10
We booked Grand Oasis Palms, but stayed in the Sens building. We liked the app for booking our dinner reservations each day, it was easy and then we knew our plan for the day. We felt safe, staff was extremely friendly, rooms were clean, beach was great, water was perfect for swimming, and the pools were also great. Would definitely go back.
Jessica
10.0
/ 10
Overall the staff, food, room, and amenities were great. The beach area was beautiful and the shows were entertaining. I’d only give one piece of advice, don’t book the excursions through the hotel, they weren’t exactly what we thought we were paying for. I’d book them separately or on your own.
In the Area
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Boulevard Kukulkan km 4.5, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Grand Oasis Palm - All Inclusive is located in area / city Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Oasis Palm - All Inclusive

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Boulevard Kukulkan km 4.5, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
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Discover More About Grand Oasis Palm - All Inclusive

Location


Grand Oasis Palm - All Inclusive is located in area / city Benito Juárez.

About Grand Oasis Palm - All Inclusive

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Oasis Palm - All Inclusive exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Grand Oasis Palm - All Inclusive.

All facilities in Grand Oasis Palm - All Inclusive

Others Grand Oasis Palm - All Inclusive
Others

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Poolside bar
  • Spa
  • Marina
  • Beach towel
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area

Food and Drinks

  • Bar
  • Beach Bar
  • Breakfast
  • Snack bar

General

  • Parking
  • Banquet
  • Ballroom
  • Terrace

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms

Family-friendly Facilities

  • Kids club
  • Children pool

Nearby Facilities

  • Souvenir shop
  • Hair salon

Sports and Recreations

  • Game room
  • Billiard

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Grand Oasis Palm - All Inclusive

Important Note
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.16 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 25 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Oasis Palm - All Inclusive
221
Number of floors in Grand Oasis Palm - All Inclusive
8
Another facilities in Grand Oasis Palm - All Inclusive
Shops, Beach umbrella, Outdoor pool, Poolside bar, Spa

Frequently asked question in Grand Oasis Palm - All Inclusive

What are available facilities at Grand Oasis Palm - All Inclusive?
There are top facilites at Grand Oasis Palm - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Oasis Palm - All Inclusive?
The standard check-in time at Grand Oasis Palm - All Inclusive is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Grand Oasis Palm - All Inclusive provide breakfast?
Yes, Grand Oasis Palm - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Oasis Palm - All Inclusive

6.6
Pleasant
From 918 reviews
Cleanliness

7.4

Room Comfort

7.2

Service and Facilites

7.0

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Traveler Reviews Grand Oasis Palm - All Inclusive

Number of reviews per page
20
40
Top reviews
Boris
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Menagment is terrible and complicated while stuff is amazing. A lot of ridiculous rules without any flexibility.
Ahmed
icon- Family
Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Family friendly
Betzy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

FOOD AND RESTAURANTS IN THE HOTEL WERE SUPER CLEAN AND FANCY. FOOD WAS DELICIOUS.
Hannah
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The beach was filthy, so were the chairs . Not enough for you to sit. Everyone in my group got food poisoning, including about 7 other people we talked to. Wasn’t a pleasant stay .
Safawo
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nothing
Ramtin
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

worst do not go
Dhafir
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staff was very friendly and accommodating. The rooms were clean. It’s a very family friendly hotel the kids had good fun. Right on the beach so that was nice .
Joana
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

He got sick for 2 days had food poisoning, the fruits were out temperature , the buffet in general was not tempting correct,
Donna Kathyrn Crowley
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

We enjoyed the pools, especially with our 5 year old twins. Lots of fun climbing areas and slides next to the one pool that we used most often. We also liked the playground on the beach and the proximity of the resort to some attractions, such as the Captain Hook pirate ships. Our one son loved the video games (even though half the buttons and controllers didn’t actually work properly). We (adults) really enjoyed the buffet but wish they had fries, pizza, and plain pasta available at the main buffet every night for our very fussy children. We could get these items at other restaurants throughout the day but they were closed in the evening. Our room was dated and had a musty smell. However, the a/c worked well and we had great water pressure in the shower. Long line-ups for drinks when on the beach (only one bartender) but drinks were flavourful and we thought they were generous with the alcohol. Very impressed with the Friday night show, “Mexico es Todo!” You can easily book day trips from the hotel, with pick-up and drop-off onsite. We would stay at this resort again with our young sons.
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Wesley
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Food could have been better
Jose Guadalupe
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good overall service
Kacy Ryan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Staff was friendly and willing to help.
Lindsay Ann
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We booked Grand Oasis Palms, but stayed in the Sens building. We liked the app for booking our dinner reservations each day, it was easy and then we knew our plan for the day. We felt safe, staff was extremely friendly, rooms were clean, beach was great, water was perfect for swimming, and the pools were also great. Would definitely go back.
Read More
JUAN CARLOS BECERRA
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The smell from the sink drains and showers were not pleasant. The shower gels for body, shampoo and condtitioner were low quality for the style of hotel.
Agron Rushit
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

All area around the hotel, was clean, I did like the gym a lot, the food.
Luis Angel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

It was nice
Jason Joseph
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Construction going on. Limited dining options as most restaurants were an up charge. Hotel run through mobile app that doesn’t work well.
Jessica
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Overall the staff, food, room, and amenities were great. The beach area was beautiful and the shows were entertaining. I’d only give one piece of advice, don’t book the excursions through the hotel, they weren’t exactly what we thought we were paying for. I’d book them separately or on your own.
Blanca E
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was very friendly and helpful.
Marvina
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

major restaurants had extra charge to dine in
Number of reviews per page
20
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Others 4 Grand Oasis Palm - All Inclusive

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.