Grand Oasis Palm - All Inclusive

Others
6.6
/10
Pleasant
918 reviews

What Guests Say About Their Stay

Nataliya
10.0
/ 10
We had an amazing stay at this all-inclusive resort! The beach was beautiful and relaxing, and there was always something fun to do. My kids and I had a blast- there were great activities during the day and a different show every night that kept us entertained. The staff was friendly, the food was tasty, and everything was well organized. A perfect family getaway
Betzy
10.0
/ 10
FOOD AND RESTAURANTS IN THE HOTEL WERE SUPER CLEAN AND FANCY. FOOD WAS DELICIOUS.
Lindsay Ann
10.0
/ 10
We booked Grand Oasis Palms, but stayed in the Sens building. We liked the app for booking our dinner reservations each day, it was easy and then we knew our plan for the day. We felt safe, staff was extremely friendly, rooms were clean, beach was great, water was perfect for swimming, and the pools were also great. Would definitely go back.
In the Area
See Map
Boulevard Kukulkan km 4.5, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
Elevator
Grand Oasis Palm - All Inclusive is located in area / city Benito Juárez. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Grand Oasis Palm - All Inclusive

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Boulevard Kukulkan km 4.5, Zona Hotelera, Benito Juárez, Estado de Quintana Roo, Mexico, 77500
Others Grand Oasis Palm - All Inclusive
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Discover More About Grand Oasis Palm - All Inclusive

Location


Grand Oasis Palm - All Inclusive is located in area / city Benito Juárez.

About Grand Oasis Palm - All Inclusive

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand Oasis Palm - All Inclusive exclusively for you.

Enjoy luxurious treats and incomparable experience by staying at Grand Oasis Palm - All Inclusive.

All facilities in Grand Oasis Palm - All Inclusive

Others Grand Oasis Palm - All Inclusive
Others

Things to Do

  • Shops
  • Beach umbrella
  • Outdoor pool
  • Poolside bar
  • Spa
  • Marina
  • Beach towel
  • Beach sun loungers
  • Pool sun loungers

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Express check-in
  • Wedding service
  • Porter
  • 24-hour Receptionist
  • Concierge

Public Facilities

  • Others
  • Coffee shop
  • Elevator
  • Restaurant
  • Smoke-free area

Food and Drinks

  • Bar
  • Beach Bar
  • Breakfast
  • Snack bar

General

  • Parking
  • Banquet
  • Ballroom
  • Terrace

Business Facilities

  • Meeting rooms
  • Business center
  • Conference rooms

Family-friendly Facilities

  • Kids club
  • Children pool

Nearby Facilities

  • Souvenir shop
  • Hair salon

Sports and Recreations

  • Game room
  • Billiard

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Grand Oasis Palm - All Inclusive

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests under 26 years old staying between 01 February - 30 April
  • A tax is imposed by the city: USD 4.27 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 25 years old
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. During spring break, guests must be age 25 or older to check in. The property requires that guests younger than age 25 be accompanied by a legal guardian or parent.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
15:00 - 00:00 - Before 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Grand Oasis Palm - All Inclusive
221
Number of floors in Grand Oasis Palm - All Inclusive
8
Another facilities in Grand Oasis Palm - All Inclusive
Shops, Beach umbrella, Outdoor pool, Poolside bar, Spa

Frequently asked question in Grand Oasis Palm - All Inclusive

What are available facilities at Grand Oasis Palm - All Inclusive?
There are top facilites at Grand Oasis Palm - All Inclusive such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Grand Oasis Palm - All Inclusive?
The standard check-in time at Grand Oasis Palm - All Inclusive is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does Grand Oasis Palm - All Inclusive provide breakfast?
Yes, Grand Oasis Palm - All Inclusive provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Grand Oasis Palm - All Inclusive

6.6
Pleasant
From 918 reviews
Cleanliness

7.4

Room Comfort

7.2

Service and Facilites

7.0

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Traveler Reviews Grand Oasis Palm - All Inclusive

Number of reviews per page
20
40
Top reviews
gaurav
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The whole place needs a revamp. It's fine for the price. Food is decent. Service is great. Beach is calm and enjoyable.
HAIYAN
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

should not offer single-use items.
Camila
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Execelent
Carolina
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

First of all I book for oasis palm and got sent to the other hotel. All most all the restaurants were closed. Only buffet was open. You couldn't even get a reservation for the other restaurants. We stayed there for 4 nights and not one night we were able to get a reservation for a restaurant. I would not recommend that hotel to anyone and we will not be coming back there
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Nataliya
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had an amazing stay at this all-inclusive resort! The beach was beautiful and relaxing, and there was always something fun to do. My kids and I had a blast- there were great activities during the day and a different show every night that kept us entertained. The staff was friendly, the food was tasty, and everything was well organized. A perfect family getaway
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Beshoui
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had to upgrade to The Sens Hotel to get better room and access to more restaurants for dining.
klodjana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great beach
Ruben
icon-Leisure
Leisure
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I liked how they have lots of kid activities it’s great for family fun especially the beach calm ,beautiful just great for kids of all ages. Disliked all restaurants it’s a big lie you can reserve and eat in them the only two restaurants you can eat from are the buffet ones which are Hacienda which food was horrible and Palms which i would rate 5 out of 10 all others will have a surcharge which is ridiculous price for an all-inclusive Hotel
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Patricia
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

All they focus on was the timeshare. We were not able to reserve for any restaurants and they did not even offer any drinks at the pool. Also, they did not have room service. I would not recommend to nobody, I've stayed at better hotels with cheaper prices.
Boris
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Menagment is terrible and complicated while stuff is amazing. A lot of ridiculous rules without any flexibility.
Ahmed
icon- Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Family friendly
Betzy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

FOOD AND RESTAURANTS IN THE HOTEL WERE SUPER CLEAN AND FANCY. FOOD WAS DELICIOUS.
Hannah
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The beach was filthy, so were the chairs . Not enough for you to sit. Everyone in my group got food poisoning, including about 7 other people we talked to. Wasn’t a pleasant stay .
Safawo
icon-Business and Leisure
Business and Leisure
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nothing
Ramtin
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

worst do not go
Dhafir
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was very friendly and accommodating. The rooms were clean. It’s a very family friendly hotel the kids had good fun. Right on the beach so that was nice .
Joana
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

He got sick for 2 days had food poisoning, the fruits were out temperature , the buffet in general was not tempting correct,
Donna Kathyrn Crowley
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

We enjoyed the pools, especially with our 5 year old twins. Lots of fun climbing areas and slides next to the one pool that we used most often. We also liked the playground on the beach and the proximity of the resort to some attractions, such as the Captain Hook pirate ships. Our one son loved the video games (even though half the buttons and controllers didn’t actually work properly). We (adults) really enjoyed the buffet but wish they had fries, pizza, and plain pasta available at the main buffet every night for our very fussy children. We could get these items at other restaurants throughout the day but they were closed in the evening. Our room was dated and had a musty smell. However, the a/c worked well and we had great water pressure in the shower. Long line-ups for drinks when on the beach (only one bartender) but drinks were flavourful and we thought they were generous with the alcohol. Very impressed with the Friday night show, “Mexico es Todo!” You can easily book day trips from the hotel, with pick-up and drop-off onsite. We would stay at this resort again with our young sons.
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Wesley
6.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Food could have been better
Jose Guadalupe
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good overall service
Number of reviews per page
20
40

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