Hotel Unknown

Hotels
9.0
/10
Exceptional
224 reviews

What Guests Say About Their Stay

sarai

10.0
/ 10
Staff was very friendly, hotel was clean with cozy areas. The kitchen closed early and bar staff was not always there. Spa service was excellent.

Cherie

10.0
/ 10
The spaciousness and space design stands out. It was a comfortable stay. The breakfast is very good as well as the spa services.

Matthew

10.0
/ 10
Nice, small locally owned hotel. Staff was helpful and willing to go above and beyond. Joanni and Mario stood out for excellent service.
In the Area
See Map
559 Calle 53, Centro, Mérida, Estado de Yucatán, Mexico, 97000

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Staying at Hotel Unknown is a good choice when you are visiting Mérida. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Unknown Address: Map & Location

559 Calle 53, Centro, Mérida, Estado de Yucatán, Mexico, 97000
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Lobby Hotel Unknown
Exterior 2 Hotel Unknown

Discover More About Hotel Unknown

General


In Mérida (Mérida Centro)

Location


With a stay at Hotel Unknown in Mérida (Mérida Centro), you'll be a 3-minute drive from Paseo de Montejo and 10 minutes from Plaza Altabrisa. This spa hotel is 6.1 mi (9.8 km) from U.S. Consulate General Mérida and 7.6 mi (12.2 km) from La Isla Mérida Cabo Norte.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Santiago Park - 0.5 km / 0.3 mi
Casa Frederick Catherwood - 0.5 km / 0.3 mi
Merida English Library - 0.6 km / 0.4 mi
Parque Santa Lucía - 1 km / 0.6 mi
Universidad Autónoma de Yucatán - 1 km / 0.6 mi
Jose Peon Contreras Theater - 1.2 km / 0.7 mi
The Rectory Jesus Third Order - 1.2 km / 0.8 mi
Hidalgo Park - 1.3 km / 0.8 mi
Casino La Cima - 1.3 km / 0.8 mi
Centro Cultural El Olimpo - 1.3 km / 0.8 mi
Municipal Palace of Merida - 1.3 km / 0.8 mi
Palacio del Gobernador - 1.3 km / 0.8 mi
Plaza Grande - 1.4 km / 0.9 mi
Mérida Cathedral - 1.4 km / 0.9 mi
Museo Casa Montejo - 1.4 km / 0.9 mi

The nearest major airport is Mérida International Airport (MID) - 7.1 km / 4.4 mi

Facilities


Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Dining


At Hotel Unknown, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 11:00 AM.

Rooms


Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

All facilities in Hotel Unknown

Swimming Pool Hotel Unknown
Swimming Pool
Entertainment Facility Hotel Unknown
Entertainment Facility
Common Space Hotel Unknown
Common Space
Lobby Hotel Unknown
Lobby
Exterior Hotel Unknown
Exterior

Hotel Services

  • Laundry service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Spa
  • Pool sun loungers

Food and Drinks

  • Breakfast
  • Continental breakfast

General

  • Banquet
  • Smoking area

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Public Facilities

  • Safety deposit box

Accommodation Policy & General Information in Hotel Unknown

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

Professional property host/manager, Contactless check-out is available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions, No elevators
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Unknown
20
Another facilities in Hotel Unknown
Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Outdoor pool

Frequently asked question in Hotel Unknown

What are available facilities at Hotel Unknown?
There are top facilites at Hotel Unknown such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Unknown?
Check-in time at Hotel Unknown is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Unknown provide breakfast?
Yes, Hotel Unknown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Unknown?
Hotel Unknown is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Hotel Unknown?
Hotel Unknown has 20 rooms in total.
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More Reviews from Other Guests in Hotel Unknown

9.0
Exceptional
From 224 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Unknown

Number of reviews per page
20
40
Top reviews
Yevette
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The vibe is perfect! Super cute! Great staff!!
sarai
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was very friendly, hotel was clean with cozy areas. The kitchen closed early and bar staff was not always there. Spa service was excellent.
Cherie
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The spaciousness and space design stands out. It was a comfortable stay. The breakfast is very good as well as the spa services.
Matthew
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice, small locally owned hotel. Staff was helpful and willing to go above and beyond. Joanni and Mario stood out for excellent service.
Judy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spacious room, friendly staff. Clean and simple breakfast Quiet location but not too far from Centro.
ADRIANA
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Muy buen servicio
Lynn
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean and staff was amazing at daily cleaning. Loved the courtyard area. What would really improve the rating would be a mini fridge in the room. All the staff were great people and friendly. Pool area needs updated, comfortable furniture. It's a small pool but very nice on a hot day. Breakfast is great if you're only staying a couple days but after that we went elsewhere for breakfast. A couple different options would be great. (i.e. if you're having a 2 egg scramble or omelet why do you need to pay extra for 2 eggs fried and a piece of toast)?
Read More
Camilla
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A very pleasant stay. Staff were very welcoming and amenable. Room was clean and comfortable. Only complaint was the shower and trying to figure out how to get enough hot water to finish a shower.
Larkin
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice staff, nice inviting environment
William
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

From the time we got there to the time we left, we were very pleased with the Hotel Unknown. The reception we received was very nice...we arrived a day late and were welcomed as though we had been there before; such a good feeling. Our room was always cleaned very well, the bathroom was spotless! Thank you Andrea! We were treated very well by the people in the restaurant - Mario was so attentive = Muchas Gracias! We wished the restaurant was open for lunch too but, there are enough restaurants within reasonable walking distance. Every staff member was friendly, very helpful and seemed to genuinely love working there. Thank you for a great stay at your "Unknown Hotel "
Read More
Holly
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, friendly, accommodating staff. Very comfortable bed! Loved their fresh fruit, eggs, frijoles, & chips for breakfast.
Christina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was amazing, staff was very friendly and breakfast was wonderful.
Sami
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great staff. Enormous amount of mosquitoes, wish there was something done about that or atleast offer or sell repellant. Breakfast included is also a plus & location also. I would come back but with a lot of mosquito repellent 😅
Ralph
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Everything was perfect. The breakfast was very good and the staff very nice.
Miguel Angel
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was very clean and the beds were very comfortable. I highly recommended this please if you’re visiting Merida however is not very close to centro but a nice walk!!!
Irais Daniela
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff :)
Ariel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We had a fantastic room with a private little yard and pool that we loved - the breakfast was great and the staff was so nice . We also got massages which were perfect . The hotel pool and grounds were also really nice !
Luis Antonio
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was a very pleasant stay, enjoyed the location, atmosphere, large rooms, and friendly service.
paul
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Feels like a second home for me. It is my third time staying here and the staff is terrific..
Marco
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very cozy hotel
Number of reviews per page
20
40

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Others 4 Hotel Unknown

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 224 reviews
Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Unknown

Number of reviews per page
20
40
Top reviews
Yevette
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The vibe is perfect! Super cute! Great staff!!
sarai
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was very friendly, hotel was clean with cozy areas. The kitchen closed early and bar staff was not always there. Spa service was excellent.
Cherie
icon-
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The spaciousness and space design stands out. It was a comfortable stay. The breakfast is very good as well as the spa services.
Matthew
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice, small locally owned hotel. Staff was helpful and willing to go above and beyond. Joanni and Mario stood out for excellent service.
Judy
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Spacious room, friendly staff. Clean and simple breakfast Quiet location but not too far from Centro.
ADRIANA
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Muy buen servicio
Lynn
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Room was clean and staff was amazing at daily cleaning. Loved the courtyard area. What would really improve the rating would be a mini fridge in the room. All the staff were great people and friendly. Pool area needs updated, comfortable furniture. It's a small pool but very nice on a hot day. Breakfast is great if you're only staying a couple days but after that we went elsewhere for breakfast. A couple different options would be great. (i.e. if you're having a 2 egg scramble or omelet why do you need to pay extra for 2 eggs fried and a piece of toast)?
Read More
Camilla
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

A very pleasant stay. Staff were very welcoming and amenable. Room was clean and comfortable. Only complaint was the shower and trying to figure out how to get enough hot water to finish a shower.
Larkin
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice staff, nice inviting environment
William
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

From the time we got there to the time we left, we were very pleased with the Hotel Unknown. The reception we received was very nice...we arrived a day late and were welcomed as though we had been there before; such a good feeling. Our room was always cleaned very well, the bathroom was spotless! Thank you Andrea! We were treated very well by the people in the restaurant - Mario was so attentive = Muchas Gracias! We wished the restaurant was open for lunch too but, there are enough restaurants within reasonable walking distance. Every staff member was friendly, very helpful and seemed to genuinely love working there. Thank you for a great stay at your "Unknown Hotel "
Read More
Holly
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, friendly, accommodating staff. Very comfortable bed! Loved their fresh fruit, eggs, frijoles, & chips for breakfast.
Christina
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was amazing, staff was very friendly and breakfast was wonderful.
Sami
icon-with Partner
with Partner
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Great staff. Enormous amount of mosquitoes, wish there was something done about that or atleast offer or sell repellant. Breakfast included is also a plus & location also. I would come back but with a lot of mosquito repellent 😅
Ralph
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Everything was perfect. The breakfast was very good and the staff very nice.
Miguel Angel
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The room was very clean and the beds were very comfortable. I highly recommended this please if you’re visiting Merida however is not very close to centro but a nice walk!!!
Irais Daniela
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff :)
Ariel
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

We had a fantastic room with a private little yard and pool that we loved - the breakfast was great and the staff was so nice . We also got massages which were perfect . The hotel pool and grounds were also really nice !
Luis Antonio
icon-Leisure
Leisure
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was a very pleasant stay, enjoyed the location, atmosphere, large rooms, and friendly service.
paul
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Feels like a second home for me. It is my third time staying here and the staff is terrific..
Marco
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very cozy hotel
Number of reviews per page
20
40