Are there any parking spots at Hotel Unknown ?

Yes: Yes, there are parking spots at Hotel Unknown

What do past guests say about Hotel Unknown?

Hotel Unknown is well-known for its Cleanliness, Room Comfort, Service and Facilites, as reviewed by verified Traveloka guests.

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Hotel Unknown

Name: Hotel Unknown
Address: 559 Calle 53, Centro, Mérida, Estado de Yucatán, Mexico, 97000, 559 Calle 53, Estado de Yucatán, 97000, Mexico
Rating: 9

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9.0

/10

Exceptional

432 reviews

What Guests Say About Their Stay

Shane

10.0

/ 10

The room was sparkling clean. Very spacious, well decorated. The pool is a hidden gem in the area.

Rosa

10.0

/ 10

The staff were friendly and very helpful. The breakfast was excellent, I really liked their coffee. The room was very comfortable, clean and spacious. I highly recommend this hotel, we will be back soon!!!

Julieta

10.0

/ 10

The wifi in our room was a bit spotty but we were able to use one from another room with no problems. The staff is amazing wifi is really not going to keep me from staying there again. Breakfast was good as well. Beds are comfy.

In the Area

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559 Calle 53, Centro, Mérida, Estado de Yucatán, Mexico, 97000

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

WiFi

Staying at Hotel Unknown is a good choice when you are visiting Mérida. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Available Room Types in Hotel Unknown

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What's around Hotel Unknown

559 Calle 53, Centro, Mérida, Estado de Yucatán, Mexico, 97000

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General

In Mérida (Mérida Centro)

Location

With a stay at Hotel Unknown in Mérida (Mérida Centro), you'll be within a 5-minute drive of Paseo de Montejo and Plaza Grande. This spa hotel is 1.1 mi (1.8 km) from Mérida Cathedral and 2.1 mi (3.4 km) from Yucatan International Convention Center.

Attractions

Distances are displayed to the nearest 0.1 mile and kilometer.

Santiago Park - 0.5 km / 0.3 mi
Casa Frederick Catherwood - 0.5 km / 0.3 mi
Catherwood House Museum - 0.6 km / 0.3 mi
Merida English Library - 0.6 km / 0.4 mi
Parque Santa Lucía - 1 km / 0.6 mi
Universidad Autónoma de Yucatán - 1 km / 0.6 mi
Jose Peon Contreras Theater - 1.2 km / 0.7 mi
House of Culture of the Mayab - 1.2 km / 0.7 mi
The Rectory Jesus Third Order - 1.2 km / 0.8 mi
Hidalgo Park - 1.3 km / 0.8 mi
Casino La Cima - 1.3 km / 0.8 mi
Centro Cultural El Olimpo - 1.3 km / 0.8 mi
Municipal Palace of Merida - 1.3 km / 0.8 mi
Palacio del Gobernador - 1.3 km / 0.8 mi
Plaza Grande - 1.4 km / 0.9 mi

The nearest major airport is Mérida International Airport (MID) - 7.1 km / 4.4 mi

Facilities

Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Dining

At Hotel Unknown, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 11:00 AM.

Rooms

Make yourself at home in one of the 20 air-conditioned rooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries.

All facilities in Hotel Unknown

Swimming Pool

Entertainment Facility

Common Space

Lobby

Exterior

Hotel Services

Laundry service
Luggage storage
24-hour Receptionist
Concierge

Things to Do

Outdoor pool
Spa
Pool sun loungers

Food and Drinks

Breakfast
Continental breakfast

General

Banquet
Smoking area

Connectivity

Free WiFi

Accessibilty

Disabled access friendly

Public Facilities

Safety deposit box

Accommodation Policy & General Information in Hotel Unknown

Check-in/Check-out Time

Check-in:

From 15:00

Check-out:

Before 12:00

General Check-in Instructions

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

, Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room

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General Information

Popular Facilities	Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time	From 15:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Hotel Unknown	20
Number of floors in Hotel Unknown	1
Another facilities in Hotel Unknown	Laundry service, Luggage storage, 24-hour Receptionist, Concierge, Outdoor pool

Frequently asked question in Hotel Unknown

What are available facilities at Hotel Unknown?

There are top facilites at Hotel Unknown such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)

What is normal check-in & check-out time at Hotel Unknown?

The standard check-in time at Hotel Unknown is starting from From 15:00 while the latest check-out time is at Before 12:00

Does Hotel Unknown provide breakfast?

Yes, Hotel Unknown provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Hotel Unknown

Hotel Unknown has a 3.5-star rating.

How many floors does Hotel Unknown have?

Hotel Unknown has 1.

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More Reviews from Other Guests in Hotel Unknown

Overall Ratings & Reviews Hotel Unknown

Other sources (432)

9.0

Exceptional

From 432 reviews

Cleanliness

9.2

Room Comfort

9.2

Service and Facilites

9.2

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Traveler Reviews Hotel Unknown

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Top reviews

Assul

Friends and Family Family

4.0

/10

Reviewed 13 week(s) ago

Hotels.com verified review

Tienen que promover con la verdad El desayuno malo, no hsy servicio de comida ni cena lo cual es mentira. El personal atento y amable. Ninguna puerta en la habitacion cierra correctsmente. Ni la de acceso. Ni la del baño, ni la del closet. Realmente PUBLICIDAD ENGAÑOSA.

Shane

with Partner

10.0

/10

Reviewed 15 week(s) ago

Hotels.com verified review

The room was sparkling clean. Very spacious, well decorated. The pool is a hidden gem in the area.

Rosa

with Children

10.0

/10

Reviewed 15 week(s) ago

Expedia Group verified review

Laureano

with Children

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Excellent location and service. Highly recommend it.

jonathan

with Children

8.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

I came in late and left early so i did not enjoy the pool ,but it looked great. Only a small area for sun tanning, if thats your thing. The area has limited parking, so you may have to walk farther during busier times. The path to the rooms is bumpy but not a problem. The rooms are dim lighted and wish i had a brighter light for some things. I would stay here again, as a bonus the offered a nice light breakfast to start the day, that hit the spot.

Julieta

with Partner

10.0

/10

Reviewed 18 week(s) ago

Expedia Group verified review

Adrian

6.0

/10

Reviewed 20 week(s) ago

Hotels.com verified review

It was good, but there's room to improve

Aurora M

with Partner

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

We recently stayed here and were very pleased with how clean our room was. The staff was truly friendly and accommodating, which made our stay very enjoyable. When I unfortunately caught a cold toward the end of our trip, the staff was kind enough to provide hot tea, which was much appreciated. However, there were a couple of areas for improvement. While we enjoyed the overall friendly atmosphere, I really wished our room had a mini-fridge to keep drinks cold and store snacks. The walkway to the room was difficult to navigate with luggage. Additionally, we booked a room with a pool, but we couldn't use it because it had a significant amount of debris and bugs. We ended up using the larger main pool instead. Despite these issues, the great service from the staff made our stay a pleasant one.

Adriana

Friends and Family Family

10.0

/10

Reviewed 22 week(s) ago

Hotels.com verified review

El personal excepcionalmente amable y cálido. Nos tocó la habitación 5, la cual en general está bien pero nos tocaron vecinos muy muy ruidosos y peleoneros, dos noches seguidas gritando con palabras altisonantes y desafortunadamente la habitación no tiene cancelación de ruido. El desayuno muy completo y delicioso. Gracias

Sandy

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

A perfect place to stay in Merida! Comfortable, quiet, excellent breakfast, relaxing pool, very nice rooms, and great people. Close but not TOO close to activities.

Yevette

10.0

/10

Reviewed 23 week(s) ago

Expedia Group verified review

The vibe is perfect! Super cute! Great staff!!

sarai

with Partner

10.0

/10

Reviewed 24 week(s) ago

Hotels.com verified review

Staff was very friendly, hotel was clean with cozy areas. The kitchen closed early and bar staff was not always there. Spa service was excellent.

Cherie

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

The spaciousness and space design stands out. It was a comfortable stay. The breakfast is very good as well as the spa services.

Matthew

Leisure

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Nice, small locally owned hotel. Staff was helpful and willing to go above and beyond. Joanni and Mario stood out for excellent service.

Judy

Leisure with Children

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Spacious room, friendly staff. Clean and simple breakfast Quiet location but not too far from Centro.

ADRIANA

10.0

/10

Reviewed 25 week(s) ago

Expedia Group verified review

Muy buen servicio

Lynn

Leisure with Friends

6.0

/10

Reviewed 26 week(s) ago

Expedia Group verified review

Room was clean and staff was amazing at daily cleaning. Loved the courtyard area. What would really improve the rating would be a mini fridge in the room. All the staff were great people and friendly. Pool area needs updated, comfortable furniture. It's a small pool but very nice on a hot day. Breakfast is great if you're only staying a couple days but after that we went elsewhere for breakfast. A couple different options would be great. (i.e. if you're having a 2 egg scramble or omelet why do you need to pay extra for 2 eggs fried and a piece of toast)?

Camilla

Friends and Family Family

8.0

/10

Reviewed 26 week(s) ago

Hotels.com verified review

A very pleasant stay. Staff were very welcoming and amenable. Room was clean and comfortable. Only complaint was the shower and trying to figure out how to get enough hot water to finish a shower.

Larkin

10.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

Nice staff, nice inviting environment

William

Leisure with Friends

8.0

/10

Reviewed 27 week(s) ago

Expedia Group verified review

From the time we got there to the time we left, we were very pleased with the Hotel Unknown. The reception we received was very nice...we arrived a day late and were welcomed as though we had been there before; such a good feeling. Our room was always cleaned very well, the bathroom was spotless! Thank you Andrea! We were treated very well by the people in the restaurant - Mario was so attentive = Muchas Gracias! We wished the restaurant was open for lunch too but, there are enough restaurants within reasonable walking distance. Every staff member was friendly, very helpful and seemed to genuinely love working there. Thank you for a great stay at your "Unknown Hotel "

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.