Imperial Holiday Hôtel & spa

Hotels
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5.4
/10
Fair
659 reviews

What Guests Say About Their Stay

Mercy

10.0
/ 10
The shopping mall is 5 minutes away. The staff is very friendly and accommodative. It’s quiet if your room is facing the pool.

MINA

10.0
/ 10
The location is great and the staff are very nice and happy to assist with any issues. I enjoyed my stays in the hotel.

sarwar

10.0
/ 10
Its very good location but from the room you can hear all the nosey from outside , very hard to sleep...
In the Area
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30 Avenue Moulay Rchid - Gueliz, Marrakesh, Marrakesh-Safi, Morocco, 40000

Main Facilities

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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Imperial Holiday Hôtel & spa is a hotel is located at Marrakesh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Imperial Holiday Hôtel & spa Address: Map & Location

30 Avenue Moulay Rchid - Gueliz, Marrakesh, Marrakesh-Safi, Morocco, 40000
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Lobby Imperial Holiday Hôtel & spa
Lobby 2 Imperial Holiday Hôtel & spa

Discover More About Imperial Holiday Hôtel & spa

General


Near Marrakech Plaza

Location


A stay at Imperial Holiday Hôtel & spa places you in the heart of Marrakech, within a 10-minute walk of Avenue Mohamed VI and Marrakech Plaza. This spa hotel is 0.7 mi (1.2 km) from Palais des Congrès and 1.7 mi (2.8 km) from Jemaa el-Fnaa.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Carré Eden Shopping Center - 0.4 km / 0.3 mi
Harti Garden - 0.4 km / 0.3 mi
Theatre Royal - 0.5 km / 0.3 mi
Avenue Mohamed VI - 0.5 km / 0.3 mi
Marrakech Plaza - 0.6 km / 0.3 mi
Royal Tennis Harti - 0.7 km / 0.4 mi
Grand Poste Gueliz - 0.7 km / 0.4 mi
Place du 16 November - 0.7 km / 0.4 mi
Palais des Congrès - 1.2 km / 0.7 mi
Ecomusee Berbere - 1.3 km / 0.8 mi
Business Services Center - 1.5 km / 0.9 mi
Place Bab Doukkala - 1.6 km / 1 mi
Cyber Park - 1.7 km / 1 mi
Centre Culturel Français - 1.8 km / 1.1 mi
Menara Mall - 1.9 km / 1.2 mi

The preferred airport for Imperial Holiday Hôtel & spa is Menara Airport (RAK) - 6.2 km / 3.9 mi

Facilities


Pamper yourself with a visit to the spa, which offers massages and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Dining


You can enjoy a meal at LE MONT ROYAL serving the guests of Imperial Holiday Hôtel & spa, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Rooms


Stay in one of 120 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.

All facilities in Imperial Holiday Hôtel & spa

Bar, Cafe and Lounge Imperial Holiday Hôtel & spa
Bar, Cafe and Lounge
Swimming Pool Imperial Holiday Hôtel & spa
Swimming Pool
Entertainment Facility Imperial Holiday Hôtel & spa
Entertainment Facility
Common Space Imperial Holiday Hôtel & spa
Common Space
Lobby Imperial Holiday Hôtel & spa
Lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Food and Drinks

  • Poolside bar
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool
  • Garden
  • Spa

General

  • Reception hall
  • Smoking area

Public Facilities

  • Safety deposit box
  • Elevator

Nearby Facilities

  • Gift shop
  • Hair salon

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Imperial Holiday Hôtel & spa

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards and cash
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. If driving, please contact this property in advance for more information (e.g., directions). Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Imperial Holiday Hôtel & spa
120
Number of floors in Imperial Holiday Hôtel & spa
7
Another facilities in Imperial Holiday Hôtel & spa
Laundry service, Luggage storage, Porter, 24-hour Receptionist, Concierge

Frequently asked question in Imperial Holiday Hôtel & spa

What are available facilities at Imperial Holiday Hôtel & spa?
There are top facilites at Imperial Holiday Hôtel & spa such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Imperial Holiday Hôtel & spa?
Check-in time at Imperial Holiday Hôtel & spa is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Imperial Holiday Hôtel & spa provide breakfast?
Yes, Imperial Holiday Hôtel & spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Imperial Holiday Hôtel & spa?
Imperial Holiday Hôtel & spa is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Imperial Holiday Hôtel & spa have?
Imperial Holiday Hôtel & spa has 7 floors.
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More Reviews from Other Guests in Imperial Holiday Hôtel & spa

5.4
Fair
From 657 reviews
Cleanliness

5.6

Room Comfort

5.4

Location

6.8

Service and Facilites

6.0

Sort by
Most Relevant
Preferences
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Traveler Reviews Imperial Holiday Hôtel & spa

Number of reviews per page
20
40
Top reviews
Ahmad Ajmal
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms were nice but the the bathrooms needs some renovation.
Lynn
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room had what we needed for the 1 night's stay, and reception was friendly, but a big Caution... the balcony door latched behind us when we went out on the balcony and we were trapped outside for about a minute until we were able to kick it open, thankfully.
MOHAMED
icon-Leisure
Leisure
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room, amenities
Mercy
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The shopping mall is 5 minutes away. The staff is very friendly and accommodative. It’s quiet if your room is facing the pool.
David
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Good Service
Colin
icon-
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Good value hotel - do ot take into consideration the negative reviews.
Habib
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

very nice staffs
catia
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Not a 4 star it is more like a 2 star. Poorly cleaned and looked after. Air con did not work, swapped rooms and also did not work. Checked out after 2 days and found altrrnative accommodation.
MINA
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The location is great and the staff are very nice and happy to assist with any issues. I enjoyed my stays in the hotel.
Fabrice
icon-Business
Business
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Good
sarwar
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Its very good location but from the room you can hear all the nosey from outside , very hard to sleep...
Naim
icon-
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Exceeded my expectations. I don't understand the poor reviews, this is not the Four Seasons Hotel? From my arrival to departure, staff were consistently helpful and professional. My room was beautiful and very clean. The bathroom was immaculately clean with a powerful shower. Breakfast was adequate, dinner was more than I could eat, the buffet night was amazingly delicious. I enjoyed my time relaxing by the spacious pool area. Overall, I'm completely satisfied. Special thanks to Hassan and Aziz at reception. My cleaning lady too.
Read More
Tony
icon-
6.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

During check in I waited for about 12 minutes at the reception desk. I looked around and I saw a guy eating his dinner then made a hand gesture that he would assist me in a minute. Obviously that he saw me first when I arrived and he didn’t even approach me until I saw him. Breakfast buffet was good for for about $9.00. Locations is close to everything and plenty of restaurants around the area. Bed was comfortable and they cleaned it everyday except for the wall outside the bathroom is moldy and the bathroom has no shampoos and lotion available. Also, when I ordered the beer at the restaurant, the front desk guy charged me extra 10 dirham per bottle. The second night I ordered beer again I asked the waiter and told me the prices is always the same or 10 Dirham lesser than the first time I ordered it.
Read More
Richard Leighton
icon-Leisure
Leisure
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Not sure it warrants 4 stars. It’s dated but to be fair, it was good value.
Wenpeng
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Upon arriving at our room, we immediately noticed that the lamps were not functioning. We contacted reception, and they moved us to another room on the same floor. Later that evening, around 11:00 PM, we discovered that the window could not be closed, leading to significant noise from the street. We reached out to reception again, but instead of receiving prompt assistance, we experienced delays and unhelpful responses. Additionally, the room was only stocked with essentials for two guests, despite our reservation being for four. When we requested additional supplies, we were met with vague and inconsistent answers, which made the situation even more frustrating. Overall, the service fell far below expectations. A hotel should provide functional amenities, proper accommodations, and reliable customer service. I hope management takes these concerns seriously and makes improvements for future guests.
Read More
Wenpeng
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Upon arriving at our room, we immediately noticed that the lamps were not functioning. We promptly contacted reception, and they relocated us to another room on the same floor. Later that evening, around 11:00 PM, we discovered that the window could not be closed, resulting in excessive noise from the street. Once again, we had to contact reception. However, instead of providing proper assistance, the staff repeatedly lied to us. One particular receptionist, a lady, displayed a complete lack of professionalism, lying without hesitation. Additionally, the room was only stocked with towels and toilet paper for two guests, despite our reservation being for four. When we requested the necessary supplies, the same receptionist responded with yet another blatant lie, showing no regard for honesty or guest satisfaction. This level of service is entirely unacceptable. We expect a hotel to provide basic functionality, honesty, and proper accommodations. I urge management to address these issues and ensure that future guests do not encounter the same unacceptable treatment.
Read More
Isaac
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Decent
Abdul Nabi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Excellent location, best staff, I love to stay at imperial holiday hotel
Shaid
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The receptionist is always smiling and happy to help as is the dining manager and staff. Room is clean which is most important.
Asad
icon-
8.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

It was good for a solo traveler, but cleanliness was an issue as they didn't clean my room on daily basis. The SPA treatment was the best and very professional
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Imperial Holiday Hôtel & spa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
5.4
Fair
From 657 reviews
Cleanliness

5.6

Room Comfort

5.4

Location

6.8

Service and Facilites

6.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Imperial Holiday Hôtel & spa

Number of reviews per page
20
40
Top reviews
Ahmad Ajmal
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms were nice but the the bathrooms needs some renovation.
Lynn
4.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

The room had what we needed for the 1 night's stay, and reception was friendly, but a big Caution... the balcony door latched behind us when we went out on the balcony and we were trapped outside for about a minute until we were able to kick it open, thankfully.
MOHAMED
icon-Leisure
Leisure
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Room, amenities
Mercy
icon-Leisure
Leisure
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The shopping mall is 5 minutes away. The staff is very friendly and accommodative. It’s quiet if your room is facing the pool.
David
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Good Service
Colin
icon-
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Good value hotel - do ot take into consideration the negative reviews.
Habib
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

very nice staffs
catia
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Not a 4 star it is more like a 2 star. Poorly cleaned and looked after. Air con did not work, swapped rooms and also did not work. Checked out after 2 days and found altrrnative accommodation.
MINA
10.0
/10
Reviewed 51 week(s) ago

Expedia Group verified review

The location is great and the staff are very nice and happy to assist with any issues. I enjoyed my stays in the hotel.
Fabrice
icon-Business
Business
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

Good
sarwar
icon-Leisure
Leisure
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Its very good location but from the room you can hear all the nosey from outside , very hard to sleep...
Naim
icon-
10.0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Exceeded my expectations. I don't understand the poor reviews, this is not the Four Seasons Hotel? From my arrival to departure, staff were consistently helpful and professional. My room was beautiful and very clean. The bathroom was immaculately clean with a powerful shower. Breakfast was adequate, dinner was more than I could eat, the buffet night was amazingly delicious. I enjoyed my time relaxing by the spacious pool area. Overall, I'm completely satisfied. Special thanks to Hassan and Aziz at reception. My cleaning lady too.
Read More
Tony
icon-
6.0
/10
Reviewed 68 week(s) ago

Hotels.com verified review

During check in I waited for about 12 minutes at the reception desk. I looked around and I saw a guy eating his dinner then made a hand gesture that he would assist me in a minute. Obviously that he saw me first when I arrived and he didn’t even approach me until I saw him. Breakfast buffet was good for for about $9.00. Locations is close to everything and plenty of restaurants around the area. Bed was comfortable and they cleaned it everyday except for the wall outside the bathroom is moldy and the bathroom has no shampoos and lotion available. Also, when I ordered the beer at the restaurant, the front desk guy charged me extra 10 dirham per bottle. The second night I ordered beer again I asked the waiter and told me the prices is always the same or 10 Dirham lesser than the first time I ordered it.
Read More
Richard Leighton
icon-Leisure
Leisure
8.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Not sure it warrants 4 stars. It’s dated but to be fair, it was good value.
Wenpeng
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Upon arriving at our room, we immediately noticed that the lamps were not functioning. We contacted reception, and they moved us to another room on the same floor. Later that evening, around 11:00 PM, we discovered that the window could not be closed, leading to significant noise from the street. We reached out to reception again, but instead of receiving prompt assistance, we experienced delays and unhelpful responses. Additionally, the room was only stocked with essentials for two guests, despite our reservation being for four. When we requested additional supplies, we were met with vague and inconsistent answers, which made the situation even more frustrating. Overall, the service fell far below expectations. A hotel should provide functional amenities, proper accommodations, and reliable customer service. I hope management takes these concerns seriously and makes improvements for future guests.
Read More
Wenpeng
2.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Upon arriving at our room, we immediately noticed that the lamps were not functioning. We promptly contacted reception, and they relocated us to another room on the same floor. Later that evening, around 11:00 PM, we discovered that the window could not be closed, resulting in excessive noise from the street. Once again, we had to contact reception. However, instead of providing proper assistance, the staff repeatedly lied to us. One particular receptionist, a lady, displayed a complete lack of professionalism, lying without hesitation. Additionally, the room was only stocked with towels and toilet paper for two guests, despite our reservation being for four. When we requested the necessary supplies, the same receptionist responded with yet another blatant lie, showing no regard for honesty or guest satisfaction. This level of service is entirely unacceptable. We expect a hotel to provide basic functionality, honesty, and proper accommodations. I urge management to address these issues and ensure that future guests do not encounter the same unacceptable treatment.
Read More
Isaac
6.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Decent
Abdul Nabi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Excellent location, best staff, I love to stay at imperial holiday hotel
Shaid
icon-Business and Leisure
Business and Leisure
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

The receptionist is always smiling and happy to help as is the dining manager and staff. Room is clean which is most important.
Asad
icon-
8.0
/10
Reviewed 84 week(s) ago

Hotels.com verified review

It was good for a solo traveler, but cleanliness was an issue as they didn't clean my room on daily basis. The SPA treatment was the best and very professional
Number of reviews per page
20
40