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Imperial Holiday Hôtel & spa
Hotels
5.2
/10
Fair
594 reviews
What Guests Say About Their Stay
Mercy
10.0
/ 10
The shopping mall is 5 minutes away.
The staff is very friendly and accommodative.
It’s quiet if your room is facing the pool.
MINA
10.0
/ 10
The location is great and the staff are very nice and happy to assist with any issues. I enjoyed my stays in the hotel.
sarwar
10.0
/ 10
Its very good location but from the room you can hear all the nosey from outside , very hard to sleep...
In the Area
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30 Avenue Moulay Rchid - Gueliz, Marrakesh, Marrakesh-Safi, Morocco, 40000
Main Facilities
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24-Hour Front Desk
WiFi
Elevator
Available Room Types in Imperial Holiday Hôtel & spa
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What's around Imperial Holiday Hôtel & spa
30 Avenue Moulay Rchid - Gueliz, Marrakesh, Marrakesh-Safi, Morocco, 40000
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Discover More About Imperial Holiday Hôtel & spa
General
Near Marrakech Plaza
Location
A stay at Imperial Holiday Hôtel & spa places you in the heart of Marrakech, within a 10-minute walk of Avenue Mohamed VI and Marrakech Plaza. This spa hotel is 1.7 mi (2.8 km) from Jemaa el-Fnaa and 1.3 mi (2.1 km) from Majorelle Garden.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Carré Eden Shopping Center - 0.4 km / 0.3 mi
Harti Garden - 0.4 km / 0.3 mi
Theatre Royal - 0.5 km / 0.3 mi
Avenue Mohamed VI - 0.5 km / 0.3 mi
Marrakech Plaza - 0.6 km / 0.3 mi
Royal Tennis Harti - 0.7 km / 0.4 mi
Grand Poste Gueliz - 0.7 km / 0.4 mi
Place du 16 November - 0.7 km / 0.4 mi
Palais des Congrès - 1.2 km / 0.7 mi
Ecomusee Berbere - 1.3 km / 0.8 mi
Business Services Center - 1.5 km / 0.9 mi
Place Bab Doukkala - 1.6 km / 1 mi
Cyber Park - 1.7 km / 1 mi
Centre Culturel Français - 1.8 km / 1.1 mi
Menara Mall - 1.9 km / 1.2 mi
The preferred airport for Imperial Holiday Hôtel & spa is Menara Airport (RAK) - 6.2 km / 3.9 mi
Facilities
Pamper yourself with a visit to the spa, which offers massages and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Dining
You can enjoy a meal at LE MONT ROYAL serving the guests of Imperial Holiday Hôtel & spa, or stop in at the snack bar/deli. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Rooms
Stay in one of 120 guestrooms featuring plasma televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.
All facilities in Imperial Holiday Hôtel & spa
Bar, Cafe and Lounge
Swimming Pool
Entertainment Facility
Common Space
Lobby
Hotel Services
- Laundry service
- Porter
- 24-hour Receptionist
- Concierge
Things to Do
- Garden
- Spa
Food and Drinks
- Breakfast
- Snack bar
General
- Reception hall
- Smoking area
Public Facilities
- Safety deposit box
- Elevator
Nearby Facilities
- Souvenir shop
- Hair salon
Transportation
- Storage
Connectivity
- Free WiFi
Accommodation Policy & General Information in Imperial Holiday Hôtel & spa
Important Note
- Pool access available from 10:00 AM to 6:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
- Fee for buffet breakfast: approximately EUR 4.5 per person
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Service Animals Not Allowed
Professional property host/manager, No cribs (infant beds) available, No rollaway/extra beds available
General Information
Popular Facilities | 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Imperial Holiday Hôtel & spa | 120 |
Number of floors in Imperial Holiday Hôtel & spa | 7 |
Another facilities in Imperial Holiday Hôtel & spa | Laundry service, Porter, 24-hour Receptionist, Concierge, Garden |
Frequently asked question in Imperial Holiday Hôtel & spa
What are available facilities at Imperial Holiday Hôtel & spa?
There are top facilites at Imperial Holiday Hôtel & spa such as 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Imperial Holiday Hôtel & spa?
The standard check-in time at Imperial Holiday Hôtel & spa is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Imperial Holiday Hôtel & spa provide breakfast?
Yes, Imperial Holiday Hôtel & spa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does Imperial Holiday Hôtel & spa have?
Imperial Holiday Hôtel & spa is a 4.0-star hotel.
How many floors does Imperial Holiday Hôtel & spa have?
Imperial Holiday Hôtel & spa has 7 floors.
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More Reviews from Other Guests in Imperial Holiday Hôtel & spa
Overall Ratings & Reviews Imperial Holiday Hôtel & spa
Traveloka (1)
Other sources (593)
5.2
Fair
From 593 reviews
Cleanliness
5.4
Room Comfort
5.4
Location
6.8
Service and Facilites
5.8
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Traveler Reviews Imperial Holiday Hôtel & spa
Number of reviews per page
20
40
Top reviews
Mercy
Leisure
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
The shopping mall is 5 minutes away.
The staff is very friendly and accommodative.
It’s quiet if your room is facing the pool.
David
Friends and Family
8.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Good Service
Colin
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Good value hotel - do ot take into consideration the negative reviews.
Habib
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
very nice staffs
catia
Friends and Family
2.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
Not a 4 star it is more like a 2 star. Poorly cleaned and looked after. Air con did not work, swapped rooms and also did not work.
Checked out after 2 days and found altrrnative accommodation.
MINA
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
The location is great and the staff are very nice and happy to assist with any issues. I enjoyed my stays in the hotel.
Fabrice
Business
10.0
/10
Reviewed 46 week(s) ago
Hotels.com verified review
Good
sarwar
Leisure
10.0
/10
Reviewed 47 week(s) ago
Expedia Group verified review
Its very good location but from the room you can hear all the nosey from outside , very hard to sleep...
Naim
10.0
/10
Reviewed 51 week(s) ago
Hotels.com verified review
Exceeded my expectations. I don't understand the poor reviews, this is not the Four Seasons Hotel? From my arrival to departure, staff were consistently helpful and professional. My room was beautiful and very clean. The bathroom was immaculately clean with a powerful shower. Breakfast was adequate, dinner was more than I could eat, the buffet night was amazingly delicious. I enjoyed my time relaxing by the spacious pool area. Overall, I'm completely satisfied. Special thanks to Hassan and Aziz at reception. My cleaning lady too.
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Tony
6.0
/10
Reviewed 56 week(s) ago
Hotels.com verified review
During check in I waited for about 12 minutes at the reception desk. I looked around and I saw a guy eating his dinner then made a hand gesture that he would assist me in a minute. Obviously that he saw me first when I arrived and he didn’t even approach me until I saw him.
Breakfast buffet was good for for about $9.00. Locations is close to everything and plenty of restaurants around the area.
Bed was comfortable and they cleaned it everyday except for the wall outside the bathroom is moldy and the bathroom has no shampoos and lotion available.
Also, when I ordered the beer at the restaurant, the front desk guy charged me extra 10 dirham per bottle. The second night I ordered beer again I asked the waiter and told me the prices is always the same or 10 Dirham lesser than the first time I ordered it.
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Richard Leighton
Leisure
8.0
/10
Reviewed 57 week(s) ago
Expedia Group verified review
Not sure it warrants 4 stars. It’s dated but to be fair, it was good value.
Wenpeng
Leisure with Children
2.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Upon arriving at our room, we immediately noticed that the lamps were not functioning. We contacted reception, and they moved us to another room on the same floor.
Later that evening, around 11:00 PM, we discovered that the window could not be closed, leading to significant noise from the street. We reached out to reception again, but instead of receiving prompt assistance, we experienced delays and unhelpful responses.
Additionally, the room was only stocked with essentials for two guests, despite our reservation being for four. When we requested additional supplies, we were met with vague and inconsistent answers, which made the situation even more frustrating.
Overall, the service fell far below expectations. A hotel should provide functional amenities, proper accommodations, and reliable customer service. I hope management takes these concerns seriously and makes improvements for future guests.
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Wenpeng
2.0
/10
Reviewed 58 week(s) ago
Expedia Group verified review
Upon arriving at our room, we immediately noticed that the lamps were not functioning. We promptly contacted reception, and they relocated us to another room on the same floor.
Later that evening, around 11:00 PM, we discovered that the window could not be closed, resulting in excessive noise from the street. Once again, we had to contact reception. However, instead of providing proper assistance, the staff repeatedly lied to us.
One particular receptionist, a lady, displayed a complete lack of professionalism, lying without hesitation. Additionally, the room was only stocked with towels and toilet paper for two guests, despite our reservation being for four. When we requested the necessary supplies, the same receptionist responded with yet another blatant lie, showing no regard for honesty or guest satisfaction.
This level of service is entirely unacceptable. We expect a hotel to provide basic functionality, honesty, and proper accommodations. I urge management to address these issues and ensure that future guests do not encounter the same unacceptable treatment.
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Isaac
6.0
/10
Reviewed 62 week(s) ago
Expedia Group verified review
Decent
Abdul Nabi
Leisure Family
10.0
/10
Reviewed 69 week(s) ago
Expedia Group verified review
Excellent location, best staff, I love to stay at imperial holiday hotel
Shaid
Business and Leisure
8.0
/10
Reviewed 70 week(s) ago
Expedia Group verified review
The receptionist is always smiling and happy to help as is the dining manager and staff. Room is clean which is most important.
Asad
8.0
/10
Reviewed 72 week(s) ago
Hotels.com verified review
It was good for a solo traveler, but cleanliness was an issue as they didn't clean my room on daily basis. The SPA treatment was the best and very professional
Julie
4.0
/10
Reviewed 76 week(s) ago
Hotels.com verified review
Hôtel was pleasant. Air conditioning did not work. Balcony patio door would not open. No tv remote. Problems reported to reception and not addressed at all!
Breakfast was lovely. Location decent.
Ahmed
Business with Children
10.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Amizing
Ahmed
4.0
/10
Reviewed 92 week(s) ago
Hotels.com verified review
The stuff was lovely. The hotel need be clean. My room was dirty the restaurant and pool was worse don’t ask about food wasn’t like was expected.
Number of reviews per page
20
40
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