Savoy Le Grand Hotel

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8.0
/10
Very Good
1,009 reviews

What Guests Say About Their Stay

Abdulrazaq

10.0
/ 10
Though I had a brief stay, I enjoyed it fully. I loved the ambience and staff were simply amazing!

Kavit

10.0
/ 10
Stayed there 4 nights really nice hotel and really amazing pools and breakfast. Staff really helpful and near Mall which meant finding food or shopping wasn't hard

Shakeera

10.0
/ 10
Clean room , nice breakfast, beautiful pool and view . Staff were slow when in breakfast . Had to ask for a spoon and glass of orange juice 3 times and still didn’t get it . Had to get up and go and get a drink myself . Room service was good nice and clean .
In the Area
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Avenue de la Menara, Marrakesh, Marrakesh-Safi, Morocco, 40000

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Savoy Le Grand Hotel is located in area / city Marrakesh. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Savoy Le Grand Hotel

Avenue de la Menara, Marrakesh, Marrakesh-Safi, Morocco, 40000
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General
In Marrakech (Gueliz)

Location
With a stay at Savoy Le Grand Hotel, you'll be centrally located in Marrakech, steps from Avenue Mohamed VI and 11 minutes by foot from Menara Gardens. This luxury hotel is 2.5 mi (4 km) from Jemaa el-Fnaa and 3 mi (4.9 km) from Koutoubia Mosque.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Avenue Mohamed VI - 0.2 km / 0.1 mi
Menara Mall - 0.3 km / 0.2 mi
Place of Youth - 0.6 km / 0.4 mi
Menara Gardens - 0.9 km / 0.6 mi
Palais des Congrès - 1.1 km / 0.7 mi
Bab El Djedid - 1.2 km / 0.7 mi
Casino de Marrakech - 1.3 km / 0.8 mi
Le Grand Casino de La Mamounia - 1.4 km / 0.8 mi
Royal Tennis Harti - 1.5 km / 0.9 mi
Harti Garden - 1.5 km / 0.9 mi
Cyber Park - 1.5 km / 0.9 mi
Theatre Royal - 1.7 km / 1.1 mi
Koutoubia Mosque - 1.8 km / 1.1 mi
Place du 16 November - 2.2 km / 1.4 mi
Grand Poste Gueliz - 2.2 km / 1.4 mi

The preferred airport for Savoy Le Grand Hotel is Menara Airport (RAK) - 4.1 km / 2.6 mi

Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor and 2 outdoor swimming pools and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a cruise ship terminal shuttle.

Dining
Enjoy international cuisine at Le Metropole, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 4 bars/lounges or 3 poolside bars. A complimentary buffet breakfast is served daily from 7 AM to 10:30 AM.

Rooms
Make yourself at home in one of the 444 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.

All facilities in Savoy Le Grand Hotel

Swimming Pool Savoy Le Grand Hotel
Swimming Pool
Entertainment Facility Savoy Le Grand Hotel
Entertainment Facility
Fitness Center Savoy Le Grand Hotel
Fitness Center
Functional Hall Savoy Le Grand Hotel
Functional Hall
Common Space Savoy Le Grand Hotel
Common Space

Food and Drinks

  • Poolside bar
  • Buffet breakfast
  • Breakfast
  • Snack bar

Things to Do

  • Outdoor pool
  • Indoor pool
  • Barbecue
  • Turkish bath
  • TV lounge
  • Spa
  • Health club
  • Picnic area
  • Garden
  • Library
  • Steam room
  • Pool sun loungers

Transportation

  • Secure parking

Connectivity

  • Free WiFi

General

  • Smoking area
  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Coffee shop
  • Parking

Hotel Services

  • Laundry service
  • Multilingual staff
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Conference rooms
  • Computer station

Nearby Facilities

  • Shops
  • Hair salon
  • ATM/Banking

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Savoy Le Grand Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in/Check-out Time

Check-in:
15:00 - 03:00
Check-out:
Before 12:00

  • Airport shuttle fee: EUR 20.00 per vehicle (one way)
  • Rollaway bed fee: EUR 55.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Pets Not Allowed

Professional property host/manager, Contactless check-out is available, Noise-free rooms not guaranteed, Cashless transactions are available, Contactless check-in is available, No elevators

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 03:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Savoy Le Grand Hotel
444
Number of floors in Savoy Le Grand Hotel
5
Another facilities in Savoy Le Grand Hotel
Poolside bar, Buffet breakfast, Breakfast, Snack bar, Outdoor pool

Frequently asked question in Savoy Le Grand Hotel

What are available facilities at Savoy Le Grand Hotel?
There are top facilites at Savoy Le Grand Hotel such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Savoy Le Grand Hotel?
The standard check-in time at Savoy Le Grand Hotel is starting from 15:00 - 03:00 while the latest check-out time is at Before 12:00
Does Savoy Le Grand Hotel provide breakfast?
Yes, Savoy Le Grand Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Savoy Le Grand Hotel?
Savoy Le Grand Hotel is a 5.0-star hotel.
How many floors does Savoy Le Grand Hotel have?
Savoy Le Grand Hotel has 5 floors.
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More Reviews from Other Guests in Savoy Le Grand Hotel

Overall Ratings & Reviews Savoy Le Grand Hotel

Traveloka (2)
Other sources (1,007)
8.0
Very Good
From 1,007 reviews
Cleanliness

8.6

Room Comfort

8.4

Service and Facilites

7.8

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Traveler Reviews Savoy Le Grand Hotel

Number of reviews per page
20
40
Top reviews
Sanjay
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

good
Omar
icon-
2.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Extremely disappointing – I won't be returning I've stayed at the Savoy 5–6 times before, but after this experience, I seriously doubt I'll return. Check-in took 45 minutes because I wasn't given the main pool-view room I'd booked and shown in my reservation. After arguing my case and showing the booking photos, I was charged an extra 1,700 MAD to get the room I believed I'd already paid for. From there, the problems continued. Security chased after us over bringing outside alcohol into the hotel, despite this restriction not being made clear. At breakfast, staff repeatedly cleared my coffee, juice and water while I was clearly still sitting at the table. Due to ongoing building work, my car was returned covered in dust after being parked by the hotel. Concierge promised to look into it, then completely forgot about it. Two days later, I was ridiculously told the dirt was caused by rain, despite it not raining when I originally complained. The final straw was at the bar. With 10 minutes left of the England match, a waiter repeatedly demanded I settle my bill immediately, explaining that "some people leave without paying." I'm a hotel resident and a repeat guest, yet I was made to feel like I couldn't be trusted to pay my bill. Even the manager's attitude afterwards was arrogant and dismissive. For a hotel claiming to offer luxury service, the attitude, communication and customer care have been appalling. I'm still staying here as I write this and genuinely wish I couldgo
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Abdulrazaq
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Though I had a brief stay, I enjoyed it fully. I loved the ambience and staff were simply amazing!
Nezha
icon-with Children
with Children
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The breakfast was good but when I asked them to get me a cup they said yes but they didn’t get it os I had to ask 2more people just for them to get it .
Nazia
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Our stay at the Savoy Le Grand Marrakech was absolutely fantastic. The hotel itself is beautiful, the rooms were spotless, and the housekeeping team did an excellent job every single day. Every member of staff we encountered throughout the hotel was warm, friendly, welcoming, and genuinely made us feel at home. The level of hospitality was outstanding, and it really made our stay special. Unfortunately, the spa was a completely different experience and the only disappointing part of our stay. I was refused a massage because I have a very small amount of psoriasis. I found this extremely upsetting and unprofessional. After I questioned their decision and explained that it is a mild, non-contagious skin condition, they suddenly changed their minds and said they would carry out the massage after all. By that point, however, I no longer felt comfortable. To make matters worse, the spa staff were giggling together in French while discussing the situation, which made me feel judged and embarrassed. Whether they were talking about me or not, it was completely inappropriate and left me with no confidence in receiving treatment, so I decided not to go ahead with the massage. It was a real shame because the spa experience fell far below the exceptional standards of the rest of the hotel. Despite this, I would absolutely return to the Savoy Le Grand Marrakech because every other aspect of our stay was excellent. Next time, however, I’ll be booking my spa treatments elsewhere.
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Rani
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Lovely resort Great staff Easy to access the city
Kavit
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Stayed there 4 nights really nice hotel and really amazing pools and breakfast. Staff really helpful and near Mall which meant finding food or shopping wasn't hard
Martin
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent
Shakeera
icon-Family
Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean room , nice breakfast, beautiful pool and view . Staff were slow when in breakfast . Had to ask for a spoon and glass of orange juice 3 times and still didn’t get it . Had to get up and go and get a drink myself . Room service was good nice and clean .
Martha
icon-with Friends
with Friends
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Many staff were not friendly while others were, could be a culture clash. Rooms were amazing and air cond. worked well. Gym is top of the line. Spa was ok, nothing extraordinary but for the rate it suffices. Breakfast is amazing! Pool hours are limited.
Michael
icon-with Partner
with Partner
2.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Upon arrival, our suitcases were taken from us by the Bell boy as per usual process at a nice hotel. We went to our room and waited over 30 minutes for the bags, at which point we then went back to reception to see our cases sat at the back of a very big queue of cases still to be dealt with. The reception was chaos and as we wanted to start to enjoy our holiday, we then took our own cases to our room and changed and unpacked. Our room was OK. Be aware, the hotel is currently undergoing a massive amount of building work and the hotel is dusty and noisy as a result. It is not at all like the pictures around the pool that are displayed. The general staff in the bar and restaurants are beyond poor, they look bored and when you ask for service, they walk in the other direction and avoid work as much as they can. During our stay, some younger workers were introduced to the breakfast service, they were so much better! People had eaten food in the pool bar and the plates and remains of food were left there for hours - plenty of staff around to clean up but they left it all. Staff at breakfast were slightly better but essentially, the breakfast staff end up being the staff at other areas of the hotel later in the day. None of which are bothered about guests by the looks.One server left us so long with a menu, we walked off after 20 minutes without placing an order. I would not go back to this hotel. Outside of the hotel, begging children are all around, asking for money.
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C. Paulina
icon-Family
Family
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Location good. Construction noice. You hear it by the main pool but nothing crazy. I did feel like walking around and under the scaffolding to get to the main lobby, at times, felt unsafe with people and cranes working above. The staff, need some customer service training except for Naoufal. He works the front by the luggage. I have no specific complaint about anyone. Only to say. When you show up to get exchange, no one is there. The front desk. They just carry on their chat in front of you and no one acknowledges that you have been standing there for 5 min trying to ask a question. The phone service, they transfer you everywhere and tell you someone will call you back and never do. They tell you breakfast is till 11. Got there at 10:30 one morning and everything had been pulled away. Breakfast was fantastic though. The place was well kept. Beds were comfortable and the room was not old or dated. I would stay there again, I think. But if those things would ruin your stay … pick another place.
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Charlie
icon-with Partner
with Partner
8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

L’hôtel; petit déjeuner très bien; 4 fois j’ai été à la réception; réfrigérateur ne fonctionne pas, rien n’a été fait, Réception 700 ne répond jamais, En quittant l’hôtel ce matin; la gérante s’est excusée; un peu trop tard;
Mohd
icon-
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Property was old building everything obsolete window has no locks towels very old
Islande
icon-with Children
with Children
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The staff, the property maintenance, breakfast 10/10. There is construction currently going on but it did not disturb my sleep. The property is next to a mall and Buddha bar restaurant.
Kaosiso
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Beautiful property, right in the heart of the city. Everything is within reach and the staff are always available to assist
amira
icon-with Children
with Children
4.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Is not as the photos, nothing similar, too big, staff NOT friendly, lot of noise, not a 5 stars hotel at all
Artemio
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Very good place, polite staff, amazing breakfast, everything excellent!
Wei
icon-with Partner
with Partner
8.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

在入住前,和饭店沟通,要什么样房间;1、是根本没有回复;2、交涉太长时间了,而且,安排的房间有一个还是在角落里,景观非常不好,虽然我们都交了钱升级!
Artemio
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Amazing Hotel, nice rooms, excellent staff
Number of reviews per page
20
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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.