NH Collection Palacio de Tepa

Hotels
9.2
/10
Exceptional
998 reviews

What Guests Say About Their Stay

Alistair

10.0
/ 10
Fantastic room. Lovely little touches like arrival and departing treats left in the room. Staff were all very pleasant and guest relations desk was very helpful. Breakfast buffet had a huge selection and à la carte options were included in the price.

Geraldine Fiona

10.0
/ 10
The room was large, very comfortable for three adults. Cleaners were very efficient. Staff in general very kind. Position super. Only thing that could be improved is hotel bar: very small and not not particularly inviting.

Alicia

10.0
/ 10
Lovely hotel, can’t really fault it. Location is wonderful, very central but not loud. Breakfast was wonderful, great variety and well stocked, staff were incredibly attentive. Reception staff were also great, on arrival our room wasn’t ready and they offered to prioritise it and call us when ready, our luggage was already in the room by the time we got back. Room was lovely and clean, bed comfy and massive, the only thing that was slightly annoying is that the room and the bathroom were very warm, we could not regulate the room temperature and had to resource to opening the window, which was a bit noisy at night, the extractor fan did not work in the bathroom
In the Area
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Calle de San Sebastián 2, Madrid, Community of Madrid, Spain, 28012

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
NH Collection Palacio de Tepa is a hotel is located at Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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NH Collection Palacio de Tepa Address: Map & Location

Calle de San Sebastián 2, Madrid, Community of Madrid, Spain, 28012
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Lobby NH Collection Palacio de Tepa
Lobby 2 NH Collection Palacio de Tepa

Discover More About NH Collection Palacio de Tepa

General


Near Puerta del Sol

Location


With a stay at NH Collection Palacio de Tepa, you'll be centrally located in Madrid, just a 4-minute walk from Puerta del Sol and 7 minutes by foot from Plaza Mayor. This luxury hotel is 0.5 mi (0.8 km) from Gran Via and 0.5 mi (0.9 km) from National Prado Museum.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza de Santa Ana - 0.1 km / 0.1 mi
Plaza de Canalejas - 0.3 km / 0.2 mi
Puerta del Sol - 0.3 km / 0.2 mi
Calle de Alcalá - 0.4 km / 0.2 mi
Preciados Street - 0.5 km / 0.3 mi
El Oso y el Madrono - 0.5 km / 0.3 mi
Plaza Mayor - 0.6 km / 0.4 mi
Thyssen-Bornemisza National Museum - 0.7 km / 0.4 mi
Paseo del Prado - 0.7 km / 0.4 mi
Cava Baja - 0.7 km / 0.4 mi
Sobrino de Botin - 0.7 km / 0.4 mi
Fountain of Neptune - 0.7 km / 0.4 mi
San Miguel Market - 0.7 km / 0.5 mi
Gran Via - 0.8 km / 0.5 mi
Plaza de España - Princesa - 0.8 km / 0.5 mi

The preferred airport for NH Collection Palacio de Tepa is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.6 km / 10.3 mi

Facilities


Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 3 meeting rooms.

Dining


Satisfy your appetite for lunch or dinner at Entre Letras, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:30 AM for a fee.

Rooms


Make yourself at home in one of the 83 guestrooms featuring minibars and LCD televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in NH Collection Palacio de Tepa

Entertainment Facility NH Collection Palacio de Tepa
Entertainment Facility
Fitness Center NH Collection Palacio de Tepa
Fitness Center
Functional Hall NH Collection Palacio de Tepa
Functional Hall
Lobby NH Collection Palacio de Tepa
Lobby
Exterior NH Collection Palacio de Tepa
Exterior

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor facilities
  • TV lounge
  • Spa
  • Fitness center
  • Library

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Food and Drinks

  • Vegetarian meal
  • Breakfast

General

  • Banquet
  • Ballroom

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Business Facilities

  • Business facilities
  • Conference rooms

Transportation

  • Valet parking

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in NH Collection Palacio de Tepa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Limited Number Of Pets In Room

Additional Policy

Bioscore Sustainability, Professional property host/manager, No rollaway/extra beds available
  • Fee for cooked-to-order breakfast: approximately EUR 24 for adults and EUR 35 for children
  • Valet parking fee: EUR 40 per day
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at NH Collection Palacio de Tepa
83
Number of floors in NH Collection Palacio de Tepa
5
Another facilities in NH Collection Palacio de Tepa
Laundry service, Multilingual staff, Wedding service, Luggage storage, 24-hour Receptionist

Frequently asked question in NH Collection Palacio de Tepa

What are available facilities at NH Collection Palacio de Tepa?
There are top facilites at NH Collection Palacio de Tepa such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at NH Collection Palacio de Tepa?
Check-in time at NH Collection Palacio de Tepa is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does NH Collection Palacio de Tepa provide breakfast?
Yes, NH Collection Palacio de Tepa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of NH Collection Palacio de Tepa?
NH Collection Palacio de Tepa is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does NH Collection Palacio de Tepa have?
NH Collection Palacio de Tepa has 5 floors.
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More Reviews from Other Guests in NH Collection Palacio de Tepa

9.2
Exceptional
From 998 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews NH Collection Palacio de Tepa

Number of reviews per page
20
40
Top reviews
Alistair
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic room. Lovely little touches like arrival and departing treats left in the room. Staff were all very pleasant and guest relations desk was very helpful. Breakfast buffet had a huge selection and à la carte options were included in the price.
DAVID
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff, location, service, cleanliness. Excellent all around!
Maria
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff
Amir
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

every thing was excellent
Ahmad
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location and the friendly staff
gonzalo
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I have issues with the daily making of the room and The room 420 is facing Atocha a very noisy street.
Geraldine Fiona
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was large, very comfortable for three adults. Cleaners were very efficient. Staff in general very kind. Position super. Only thing that could be improved is hotel bar: very small and not not particularly inviting.
Alicia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely hotel, can’t really fault it. Location is wonderful, very central but not loud. Breakfast was wonderful, great variety and well stocked, staff were incredibly attentive. Reception staff were also great, on arrival our room wasn’t ready and they offered to prioritise it and call us when ready, our luggage was already in the room by the time we got back. Room was lovely and clean, bed comfy and massive, the only thing that was slightly annoying is that the room and the bathroom were very warm, we could not regulate the room temperature and had to resource to opening the window, which was a bit noisy at night, the extractor fan did not work in the bathroom
Read More
yaremis
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room, the staff, the location, the breakfast… the hotel itself was beautiful and the staff was friendly and welcoming. I loved the place
Donald Lee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had a bigger room than we had booked. Had plenty of room to spread out. The hotel was clean and the staff was friendly. Location is convenient to get around to all the sights.
Robert
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was stunning. Sloped wooden ceiling with a skylight. Felt special.
Alessandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent location, amazing staff and breakfast was superb!
Kristina
icon-with Partner
with Partner
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

We scheduled one week at this hotel and spent over $4,000. A few days after we arrived there was no hot water and we had to take cold showers. A few days later there was no wifi and we were unable to conduct business on some zoom calls. When we spoke to the front desk, they said there was nothing that could be done because we booked our room through a third party. We thought that was terrible customers service and unacceptable for hotel that charges $500 per night.
Read More
Ann
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Yes very good , lots of selections and excellent service
Mickhail
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Location great, room clean, service average, breakfast is ok.
Roshanak
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

gorgeous spot. Special thanks to Patricia at the help desk
Bob
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great breakfast: food and staff
steglio
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Good location. Great breakfast.
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The neighborhood is a little edgy, gritty. Also construction on the road outside went from 7 to 7, so forget a siesta.
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great location. Very walkable to restaurants, shopping, live music and attractions. We enjoyed the clean room with a very comfortable bed and nice pillow options. The breakfast buffet had a good selection. And the staff was very friendly and helpful. We would definitely stay here again.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 NH Collection Palacio de Tepa

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.2
Exceptional
From 998 reviews
Cleanliness

9.4

Room Comfort

9.0

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews NH Collection Palacio de Tepa

Number of reviews per page
20
40
Top reviews
Alistair
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Fantastic room. Lovely little touches like arrival and departing treats left in the room. Staff were all very pleasant and guest relations desk was very helpful. Breakfast buffet had a huge selection and à la carte options were included in the price.
DAVID
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great staff, location, service, cleanliness. Excellent all around!
Maria
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Staff
Amir
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

every thing was excellent
Ahmad
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Location and the friendly staff
gonzalo
icon-Leisure
Leisure
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I have issues with the daily making of the room and The room 420 is facing Atocha a very noisy street.
Geraldine Fiona
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was large, very comfortable for three adults. Cleaners were very efficient. Staff in general very kind. Position super. Only thing that could be improved is hotel bar: very small and not not particularly inviting.
Alicia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lovely hotel, can’t really fault it. Location is wonderful, very central but not loud. Breakfast was wonderful, great variety and well stocked, staff were incredibly attentive. Reception staff were also great, on arrival our room wasn’t ready and they offered to prioritise it and call us when ready, our luggage was already in the room by the time we got back. Room was lovely and clean, bed comfy and massive, the only thing that was slightly annoying is that the room and the bathroom were very warm, we could not regulate the room temperature and had to resource to opening the window, which was a bit noisy at night, the extractor fan did not work in the bathroom
Read More
yaremis
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room, the staff, the location, the breakfast… the hotel itself was beautiful and the staff was friendly and welcoming. I loved the place
Donald Lee
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

We had a bigger room than we had booked. Had plenty of room to spread out. The hotel was clean and the staff was friendly. Location is convenient to get around to all the sights.
Robert
icon-
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

The room was stunning. Sloped wooden ceiling with a skylight. Felt special.
Alessandra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Excellent location, amazing staff and breakfast was superb!
Kristina
icon-with Partner
with Partner
4.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

We scheduled one week at this hotel and spent over $4,000. A few days after we arrived there was no hot water and we had to take cold showers. A few days later there was no wifi and we were unable to conduct business on some zoom calls. When we spoke to the front desk, they said there was nothing that could be done because we booked our room through a third party. We thought that was terrible customers service and unacceptable for hotel that charges $500 per night.
Read More
Ann
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Yes very good , lots of selections and excellent service
Mickhail
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Location great, room clean, service average, breakfast is ok.
Roshanak
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

gorgeous spot. Special thanks to Patricia at the help desk
Bob
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Great breakfast: food and staff
steglio
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Good location. Great breakfast.
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

The neighborhood is a little edgy, gritty. Also construction on the road outside went from 7 to 7, so forget a siesta.
Kevin
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Great location. Very walkable to restaurants, shopping, live music and attractions. We enjoyed the clean room with a very comfortable bed and nice pillow options. The breakfast buffet had a good selection. And the staff was very friendly and helpful. We would definitely stay here again.
Number of reviews per page
20
40