NH Collection Palacio de Tepa is a 5-star hotels that has been welcoming guests since 2010.
NH Collection Palacio de Tepa is part of NH Collection under Minor Hotels.
There are 83 rooms spread across 5 floors.
Read More
Read More
Search Hotels
- /
- 110,018Hotels in Spain/
- /
- 4,228Hotels in Madrid/
- Hotel in NH Collection Palacio de Tepa
See Other Accommodations in Community of Madrid
See All Photos
NH Collection Palacio de Tepa
Hotels
Finding rooms for you...
9.2
Exceptional
1,001 reviews
What Guests Say About Their Stay
Alejandra
10.0
/ 10
Hotel was very clean, staff was very welcoming and helpful. Great location too. Breakfast buffet was good!
Karina A
10.0
/ 10
We had an excellent time staying at this hotel. The staff is extremely professional, kind and friendly. Alianne from Guest Services puts her heart in her work.
IAN
10.0
/ 10
Great staff. Nice rooms. Good location. Welcomed with champagne and water. I’d stay there again
In the Area
See Map
Calle de San Sebastián 2, Madrid, Community of Madrid, Spain, 28012
Main Facilities
Read More
Laundry service
Luggage storage
Elevator
Business facilities
Wheelchair accessible
Library
What's around NH Collection Palacio de Tepa
Calle de San Sebastián 2, Madrid, Community of Madrid, Spain, 28012
Discover More Places
Discover More About NH Collection Palacio de Tepa
General Information
NH Collection Palacio de Tepa is a 5-star hotels that has been welcoming guests since 2010. NH Collection Palacio de Tepa is part of NH Collection under Minor Hotels. There are 83 rooms spread across 5 floors.
Location
Located at Calle de San Sebastián 2 in Madrid, Spain. Those looking to explore will find Royal Palace of Aranjuez, National Archaeological Museum of Spain, and Monasterio del Corpus Christi de las Carboneras nearby. Closest airport is Cuatro Vientos Airport, 8.378 km away from the accommodation.
Facilities & Amenities
NH Collection Palacio de Tepa has Laundry service, Luggage storage, Elevator, Business facilities, Wheelchair accessible, and more.
Business Facilities
For guests traveling for work, NH Collection Palacio de Tepa has Business facilities and Conference rooms available.
Contact
Phone number: 34 91-3896490
All facilities in NH Collection Palacio de Tepa
Entertainment Facility
Fitness Center
Functional Hall
Lobby
Exterior
Guest Services
- 24-hour front desk
- Luggage storage
- Concierge
- Laundry Service
- Multilingual staff
- Wedding service
Public Facilities
- Elevator
- Smoke Free Property
- Safety deposit box
Activity & Leisure
- Library
- 24-Hour Fitness Facilities
- Spa Treatment Rooms
- On-Site Spa
- TV in Common Area
- Locally Owned Tours & Activities
Meals & Dining
- Vegetarian Breakfast Available
- Breakfast
Business Facilities
- Business facilities
- Conference space
Transportation
- Valet parking
Accommodation Facilities
- Banquet Hall
- Ballroom
Accessibility
- Wheelchair accessible
- Well Lit Entrance Path
Sports & Recreation
- Fitness Facilities
Connectivity
- Wi-FiTEXT
Accommodation Policy & General Information in NH Collection Palacio de Tepa
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
IMPORTANT_NOTICE
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- A car is not required for transportation to and from this property.
Minimum Age Policy
18
Read All
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 12:00 |
Available rooms at NH Collection Palacio de Tepa | 83 |
Number of floors in NH Collection Palacio de Tepa | 5 |
Another facilities in NH Collection Palacio de Tepa | 24-hour front desk, Luggage storage, Concierge, Laundry Service, Multilingual staff |
Frequently asked question in NH Collection Palacio de Tepa
What is normal check-in & check-out time at NH Collection Palacio de Tepa?
The standard check-in time at NH Collection Palacio de Tepa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of NH Collection Palacio de Tepa?
NH Collection Palacio de Tepa is a 5.0-star hotel.
How many floors does NH Collection Palacio de Tepa have?
NH Collection Palacio de Tepa has 5 floors.
How many rooms are available at NH Collection Palacio de Tepa?
NH Collection Palacio de Tepa has 83 rooms in total.
What do past guests say about NH Collection Palacio de Tepa?
NH Collection Palacio de Tepa is well-known for its Location, Cleanliness, Service and Facilites, as reviewed by verified Traveloka guests.
More Reviews from Other Guests in NH Collection Palacio de Tepa
Overall Ratings & Reviews NH Collection Palacio de Tepa
Other sources (1,001)
9.2
Exceptional
From 1,001 reviews
Cleanliness
9.6
Room Comfort
9.2
Location
10.0
Service and Facilites
9.4
Sort by
Most Relevant
Preferences
See All
Traveler Reviews NH Collection Palacio de Tepa
Number of reviews per page
20
40
Top reviews
Alejandra
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Hotel was very clean, staff was very welcoming and helpful. Great location too. Breakfast buffet was good!
Nicolas
with Partner
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Top
erin
with Children
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Good, quiet location on a square. The rooms have been nicely updated but the bathrooms remain the same. The beds are extremely comfortable and the breakfast buffet has nice options.
Karina A
with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
We had an excellent time staying at this hotel. The staff is extremely professional, kind and friendly. Alianne from Guest Services puts her heart in her work.
IAN
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Great staff. Nice rooms. Good location. Welcomed with champagne and water. I’d stay there again
Silvia
Family
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Great services. Nice breakfast buffet and custom made included. Great location, can walk to main attractions
Parker
10.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Great room, staff was super friendly and helpful.
You can’t beat the location. Tons of food, drink, coffee options in walking distance.
Perfect location for my first time in Madrid.
Richard
6.0
/10
Reviewed 31 week(s) ago
Expedia Group verified review
Nice staff, but don’t take the room with the bed on the second floor. At four of clock in the morning I fell off the stairs. The stairs are narrow and not the same size turning at each end.
Barbara
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Excellent see
Jennifer
with Partner
10.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
We loved our almost week-long stay at Palacio de Tepa. Our room (Jr Suite) was roomy, clean, and although a bit far, otherwise perfect. The bed was very comfortable. The location is wonderful: central and in a charming section of the Literary Quarter. We moved from a 2-floor suite to a single-floor suite. The stairs were steep and not great for older people who visit the toilet in the middle of the night. We would stay there again in a heartbeat!
Read More
Russell
with Partner
10.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
You can’t beat the location of this hotel, right in the middle of everything Madrid has to offer. The room was cozy and well-appointed, and the overall experience was excellent. There is some city noise from outside, but that’s completely expected given where it sits, and a small trade-off for such a central spot. A great choice for travelers who want to be close to the action.
Read More
Mary
with Friends
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
Staff were wonderful. Every recommendation for restaurants and tapas bars were excellent.
Room was always clean, though could use better storage accommodations for clothes and bathroom items.
Breakfast was delicious and the location is very good. Our room was a little noisy - had one roof window and it didn't seem to close tightly so we heard street noise a bit too much. But overall a great stay.
Read More
Alistair
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Fantastic room. Lovely little touches like arrival and departing treats left in the room. Staff were all very pleasant and guest relations desk was very helpful. Breakfast buffet had a huge selection and à la carte options were included in the price.
DAVID
Leisure
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
Great staff, location, service, cleanliness. Excellent all around!
Maria
10.0
/10
Reviewed 38 week(s) ago
Hotels.com verified review
Staff
Amir
Business and Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago
Expedia Group verified review
every thing was excellent
Ahmad
Leisure
10.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
Location and the friendly staff
gonzalo
Leisure
8.0
/10
Reviewed 42 week(s) ago
Expedia Group verified review
I have issues with the daily making of the room and The room 420 is facing Atocha a very noisy street.
Geraldine Fiona
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
The room was large, very comfortable for three adults. Cleaners were very efficient. Staff in general very kind. Position super. Only thing that could be improved is hotel bar: very small and not not particularly inviting.
Alicia
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago
Expedia Group verified review
Lovely hotel, can’t really fault it. Location is wonderful, very central but not loud. Breakfast was wonderful, great variety and well stocked, staff were incredibly attentive.
Reception staff were also great, on arrival our room wasn’t ready and they offered to prioritise it and call us when ready, our luggage was already in the room by the time we got back.
Room was lovely and clean, bed comfy and massive, the only thing that was slightly annoying is that the room and the bathroom were very warm, we could not regulate the room temperature and had to resource to opening the window, which was a bit noisy at night, the extractor fan did not work in the bathroom
Read More
Number of reviews per page
20
40
Ready to make up your mind?
Book Your Stay Now
Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
Haven’t found what you’re looking for?
See Other Accommodations in Community of Madrid
About Traveloka
Copyright © 2026 Traveloka. All rights reserved.