NH Collection Palacio de Tepa

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9.2
/10
Exceptional
1,001 reviews

What Guests Say About Their Stay

Alejandra

10.0
/ 10
Hotel was very clean, staff was very welcoming and helpful. Great location too. Breakfast buffet was good!

Karina A

10.0
/ 10
We had an excellent time staying at this hotel. The staff is extremely professional, kind and friendly. Alianne from Guest Services puts her heart in her work.

IAN

10.0
/ 10
Great staff. Nice rooms. Good location. Welcomed with champagne and water. I’d stay there again
In the Area
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Calle de San Sebastián 2, Madrid, Community of Madrid, Spain, 28012

Main Facilities

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Laundry service
Fitness center
Luggage storage
Elevator
Fitness center
Business facilities
NH Collection Palacio de Tepa is a hotel is located at Madrid. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around NH Collection Palacio de Tepa

Calle de San Sebastián 2, Madrid, Community of Madrid, Spain, 28012
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Lobby NH Collection Palacio de Tepa
Lobby 2 NH Collection Palacio de Tepa

Discover More About NH Collection Palacio de Tepa

General
Near Puerta del Sol

Location
With a stay at NH Collection Palacio de Tepa, you'll be centrally located in Madrid, just a 5-minute walk from Puerta del Sol and 6 minutes by foot from Plaza Mayor. This luxury hotel is 0.5 mi (0.8 km) from Gran Via and 0.6 mi (0.9 km) from National Prado Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Plaza de Santa Ana - 0.1 km / 0.1 mi
Plaza de Canalejas - 0.3 km / 0.2 mi
Puerta del Sol - 0.4 km / 0.2 mi
Calle de Alcalá - 0.4 km / 0.2 mi
Preciados Street - 0.5 km / 0.3 mi
Plaza Mayor - 0.5 km / 0.3 mi
El Oso y el Madrono - 0.5 km / 0.3 mi
Congress of Deputies - 0.5 km / 0.3 mi
Thyssen-Bornemisza National Museum - 0.7 km / 0.4 mi
Paseo del Prado - 0.7 km / 0.4 mi
Sobrino de Botin - 0.7 km / 0.4 mi
Fountain of Neptune - 0.7 km / 0.4 mi
San Miguel Market - 0.7 km / 0.5 mi
Gran Via - 0.8 km / 0.5 mi
Círculo de Bellas Artes - 0.8 km / 0.5 mi

The preferred airport for NH Collection Palacio de Tepa is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.6 km / 10.3 mi

Facilities
Pamper yourself with onsite massages or enjoy recreation amenities such as a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Madrid? This hotel has 646 square feet (60 square meters) of space consisting of conference space and 3 meeting rooms.

Dining
Satisfy your appetite for lunch or dinner at Entre Letras, a restaurant which specializes in Mediterranean cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 8:00 AM to 11:30 AM for a fee.

Rooms
Make yourself at home in one of the 83 guestrooms featuring minibars and LCD televisions. Satellite television is provided for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

All facilities in NH Collection Palacio de Tepa

Entertainment Facility NH Collection Palacio de Tepa
Entertainment Facility
Fitness Center NH Collection Palacio de Tepa
Fitness Center
Functional Hall NH Collection Palacio de Tepa
Functional Hall
Lobby NH Collection Palacio de Tepa
Lobby
Exterior NH Collection Palacio de Tepa
Exterior

Food and Drinks

  • Vegetarian meal
  • Breakfast

Things to Do

  • Outdoor facilities
  • TV lounge
  • Spa
  • Fitness center
  • Library

Transportation

  • Valet parking (surcharge)

Connectivity

  • Free WiFi

General

  • Banquet
  • Ballroom

Accessibilty

  • Wheelchair accessible
  • Disabled access friendly

Public Facilities

  • Elevator
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Business facilities
  • Conference rooms

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in NH Collection Palacio de Tepa

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Safety features at this property include a smoke detector
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at NH Collection Palacio de Tepa
83
Number of floors in NH Collection Palacio de Tepa
5
Another facilities in NH Collection Palacio de Tepa
Vegetarian meal, Breakfast, Outdoor facilities, TV lounge, Spa

Frequently asked question in NH Collection Palacio de Tepa

What is normal check-in & check-out time at NH Collection Palacio de Tepa?
The standard check-in time at NH Collection Palacio de Tepa is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does NH Collection Palacio de Tepa provide breakfast?
Yes, NH Collection Palacio de Tepa provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does NH Collection Palacio de Tepa have?
NH Collection Palacio de Tepa is a 5.0-star hotel.
How many floors does NH Collection Palacio de Tepa have?
NH Collection Palacio de Tepa has 5 floors.
How many rooms does NH Collection Palacio de Tepa have?
NH Collection Palacio de Tepa has 83 rooms in total.
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More Reviews from Other Guests in NH Collection Palacio de Tepa

9.2
Exceptional
From 1,001 reviews
Cleanliness

9.6

Room Comfort

9.2

Location

10.0

Service and Facilites

9.4

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Traveler Reviews NH Collection Palacio de Tepa

Number of reviews per page
20
40
Top reviews
Alejandra
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Hotel was very clean, staff was very welcoming and helpful. Great location too. Breakfast buffet was good!
Nicolas
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Top
erin
icon-with Children
with Children
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good, quiet location on a square. The rooms have been nicely updated but the bathrooms remain the same. The beds are extremely comfortable and the breakfast buffet has nice options.
Karina A
icon-with Children
with Children
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

We had an excellent time staying at this hotel. The staff is extremely professional, kind and friendly. Alianne from Guest Services puts her heart in her work.
IAN
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great staff. Nice rooms. Good location. Welcomed with champagne and water. I’d stay there again
Silvia
icon-Family
Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Great services. Nice breakfast buffet and custom made included. Great location, can walk to main attractions
Parker
icon-
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Great room, staff was super friendly and helpful. You can’t beat the location. Tons of food, drink, coffee options in walking distance. Perfect location for my first time in Madrid.
Richard
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Nice staff, but don’t take the room with the bed on the second floor. At four of clock in the morning I fell off the stairs. The stairs are narrow and not the same size turning at each end.
Barbara
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Excellent see
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

We loved our almost week-long stay at Palacio de Tepa. Our room (Jr Suite) was roomy, clean, and although a bit far, otherwise perfect. The bed was very comfortable. The location is wonderful: central and in a charming section of the Literary Quarter. We moved from a 2-floor suite to a single-floor suite. The stairs were steep and not great for older people who visit the toilet in the middle of the night. We would stay there again in a heartbeat!
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Russell
icon-with Partner
with Partner
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

You can’t beat the location of this hotel, right in the middle of everything Madrid has to offer. The room was cozy and well-appointed, and the overall experience was excellent. There is some city noise from outside, but that’s completely expected given where it sits, and a small trade-off for such a central spot. A great choice for travelers who want to be close to the action.
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Mary
icon-with Friends
with Friends
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff were wonderful. Every recommendation for restaurants and tapas bars were excellent. Room was always clean, though could use better storage accommodations for clothes and bathroom items. Breakfast was delicious and the location is very good. Our room was a little noisy - had one roof window and it didn't seem to close tightly so we heard street noise a bit too much. But overall a great stay.
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Alistair
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Fantastic room. Lovely little touches like arrival and departing treats left in the room. Staff were all very pleasant and guest relations desk was very helpful. Breakfast buffet had a huge selection and à la carte options were included in the price.
DAVID
icon-Leisure
Leisure
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great staff, location, service, cleanliness. Excellent all around!
Maria
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Staff
Amir
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

every thing was excellent
Ahmad
icon-Leisure
Leisure
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Location and the friendly staff
gonzalo
icon-Leisure
Leisure
8.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

I have issues with the daily making of the room and The room 420 is facing Atocha a very noisy street.
Geraldine Fiona
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

The room was large, very comfortable for three adults. Cleaners were very efficient. Staff in general very kind. Position super. Only thing that could be improved is hotel bar: very small and not not particularly inviting.
Alicia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Lovely hotel, can’t really fault it. Location is wonderful, very central but not loud. Breakfast was wonderful, great variety and well stocked, staff were incredibly attentive. Reception staff were also great, on arrival our room wasn’t ready and they offered to prioritise it and call us when ready, our luggage was already in the room by the time we got back. Room was lovely and clean, bed comfy and massive, the only thing that was slightly annoying is that the room and the bathroom were very warm, we could not regulate the room temperature and had to resource to opening the window, which was a bit noisy at night, the extractor fan did not work in the bathroom
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Number of reviews per page
20
40

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Lobby 4 NH Collection Palacio de Tepa

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