Emerald Hotel is a hotel is located at Kolomotu'a.
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Emerald Hotel
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7.0
/10
Pleasant
145 reviews
What Guests Say About Their Stay
anania
10.0
/ 10
The best hotel in Tonga to stay. Friendly customers services, rooms clean and comfortable and food delicious, fast service and price is right. This is my hotel of choices. Security officer boy he is so friendly. Thank you officer!!
Eileen
10.0
/ 10
The Emerald Hotel was a lovely place to stay. Those who worked there were so kind and friendly. We loved our stay. A special thanks to Nai on the reception.
Michael van
10.0
/ 10
The staff, including the restaurant are excellent. I can't say enough of the warm hospitality that was offered me throughout my 2 week stay.
The hotel is well situated to lively nightime food options, walking along the waterfront, and close to town. The hotel is a little tired, but it also had its charm.
Do yourself a favour and book one of the rooms facing the water - evenings on the patio taking in the ambiance are well worth the few extra $$ (versus a room with no balcony).
Will definately go back to the Emerald. Thanks to the staff - wonderful!
In the Area
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Vuna Road, Kolomotu'a, Tongatapu, Tonga
Main Facilities
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Restaurant
Parking
Available Room Types in Emerald Hotel
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Emerald Hotel Address: Map & Location
Vuna Road, Kolomotu'a, Tongatapu, Tonga
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Discover More About Emerald Hotel
General
Near Talamahu Market
Location
A stay at Emerald Hotel places you in the heart of Nuku'alofa, within a 15-minute walk of Talamahu Market and Basilica of St Anthony of Padua. This beach hotel is 0.7 mi (1.1 km) from Royal Palace of Tonga and 0.7 mi (1.2 km) from Centenary Chapel.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Talamahu Market - 0.5 km / 0.3 mi
Basilica of St Anthony of Padua - 1.1 km / 0.7 mi
Royal Palace of Tonga - 1.1 km / 0.7 mi
Royal Tombs - 1.3 km / 0.8 mi
Centenary Chapel - 1.3 km / 0.8 mi
St Mary's Cathedral - 1.5 km / 1 mi
Interisland Ferry Terminal - 2.2 km / 1.4 mi
Ancient Tonga - 3.5 km / 2.2 mi
Vaiola Hospital - 4.1 km / 2.5 mi
Tongan National Centre - 4.2 km / 2.6 mi
Flea Market - 4.3 km / 2.7 mi
Halafuoleva Beach - 11.7 km / 7.3 mi
Mapu'a 'a Vaca Blowholes - 14.9 km / 9.3 mi
Captain Cook's Landing Place - 18.6 km / 11.6 mi
Ha'atafu Beach - 21.6 km / 13.4 mi
The nearest airports are:
Nuku'alofa (TBU-Fua'amotu Intl.) - 22.2 km / 13.8 mi
Eua (EUA) - 429.8 km / 267.1 mi
Facilities
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including concierge services and gift shops/newsstands. Additional features at this hotel include wedding services, a television in a common area, and a banquet hall.
Business Facilities
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy a meal at Emerald Restaurant., or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Make yourself at home in one of the 20 air-conditioned rooms featuring LCD televisions. Digital television is provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and separate sitting areas, and housekeeping is provided daily.
All facilities in Emerald Hotel
Common Space
Lobby
Accommodation Services
Exterior
Bedroom
Hotel Services
- Laundry service
- Newspaper in lobby
- Wedding service
- Luggage storage
- Porter
- Multilingual staff
- Concierge
General
- Banquet
- Smoking area
- Parking
Accessibilty
- Disabled access friendly
- Accessible parking
Things to Do
- TV lounge
Transportation
- Bicycle rental
Public Facilities
- Safety deposit box
Business Facilities
- Meeting rooms
Nearby Facilities
- Gift shop
Accommodation Policy & General Information in Emerald Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 10:00
General Check-in Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Included WiFi is limited to 100 MB per guestroom, per stay. A surcharge applies for additional usage.
Pets
Service Animals Allowed
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General Information
Popular Facilities | Restaurant, Parking |
Check-In / Check-Out Time | From 14:00 - 00:00 - to 10:00 |
Available rooms at Emerald Hotel | 20 |
Number of floors in Emerald Hotel | 2 |
Another facilities in Emerald Hotel | Laundry service, Newspaper in lobby, Wedding service, Luggage storage, Porter |
Frequently asked question in Emerald Hotel
What are available facilities at Emerald Hotel?
There are top facilites at Emerald Hotel such as Restaurant, Parking. (some may require extra charges)
What Time is Check In & Check Out at Emerald Hotel?
Check-in time at Emerald Hotel is staring from 14:00 - 00:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Emerald Hotel?
Emerald Hotel is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Emerald Hotel have?
Emerald Hotel has 2 floors.
How many rooms are available at Emerald Hotel?
Emerald Hotel has 20 rooms in total.
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More Reviews from Other Guests in Emerald Hotel
Overall Ratings & Reviews Emerald Hotel
Other sources (145)
7.0
Pleasant
From 145 reviews
Cleanliness
6.8
Room Comfort
7.0
Service and Facilites
8.2
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Traveler Reviews Emerald Hotel
Number of reviews per page
20
40
Top reviews
Tofua
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Pretty good the staff was nice they help very well. Breakfast was good. Definitely will book it again. You get what you pay for it’s not a 5 star hotel. I was pretty much out all day. You need somewhere to lay your head and enjoy The views of Tonga.
TORU
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Corridor was under repainting.
Mele
10.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
We love it here thank you so much the service!
Venetia
Leisure
4.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
3-star at best and that's being generous. The walls are not insulated from noise. Old outdated furnishing, pillow cases seemed clean, but stained, sheets torn in places, ceiling, walls and wood trim peeling in places, bathroom fan didn't work, towels felt like sandpaper, strong smell of disinfectant, TV was broken, they couldn't fix it and wouldn't replace it, just said "oh well," sketchy wifi, but nice staff-Nai is awesome, good AC and close to the ocean. You could do better with a different hotel, one that actually provides the services that it advertises.
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anania
10.0
/10
Reviewed 31 week(s) ago
Hotels.com verified review
The best hotel in Tonga to stay. Friendly customers services, rooms clean and comfortable and food delicious, fast service and price is right. This is my hotel of choices. Security officer boy he is so friendly. Thank you officer!!
Noni
Leisure with Partner
6.0
/10
Reviewed 39 week(s) ago
Expedia Group verified review
I was disappointed with my stay at the Emerald hotel. The cost was fairly expensive compared with staying in NZ…but the room, service and breakfast were poor.
The bathroom was not clean…towels were grubby…towels were not in the room when arriving after midnight nor was milk for a cup of tea.
Floor in shower was dangerously slippery for elderly folks.
Tv took 30 minutes to connect and get going…next night it did not go again as it was not explained a different tuning was needed. Communication on many such points was poor or non existent.
The continental breakfast was poor…2 pieces of white toast lump of jam. 2 pieces of fruit. 2 boiled eggs….EVERY DAY…not good for competitive athletes…no cook to provide alternatives.
Office lady was friendly and helped carry heavy bag upstairs.
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Eileen
Leisure with Partner
10.0
/10
Reviewed 45 week(s) ago
Expedia Group verified review
The Emerald Hotel was a lovely place to stay. Those who worked there were so kind and friendly. We loved our stay. A special thanks to Nai on the reception.
Karen
Leisure with Partner
8.0
/10
Reviewed 46 week(s) ago
Expedia Group verified review
The staff here are amazing and go above and beyond to help solve any issues, close to downtown and market, lots withing walking distance, on the waterfront
sin yan
Leisure with Partner
6.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Friendly staff and very helpful
Susan
4.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
I booked a ground floor room but didnt get it, the fridg was on the floor and it was rust only one chair next to the table one curtain which didn't cover the window, Broken shower door and broken toilet roll holder
Bennett
6.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
The mattress is not so fantastic (old and makes a lot of noise) and cleaning is not done routinely. They clean only on request. This is contrary to my experience in the hotels back home in Nigeria, where cleaning is routine.
KALOLAINE
8.0
/10
Reviewed 60 week(s) ago
Expedia Group verified review
My booking was for a garden view room & I was pleasantly surprised upon check in to find that I had been upgraded to the sea view room, what a lovely notion that was! Th
Verified traveler
Business
4.0
/10
Reviewed 62 week(s) ago
Hotels.com verified review
Hotel room is too outdated and old,some lighting no works,matress was uncomfortable, you can feel mattress springs easily. Buffet Breakfast reminder me my military service when we was on combat zone! It is just 2 slice toast,one spoon jam,one piece of fruit and one smal cap of coffee!only thing was good about Staff,they been so friendly and welcoming.
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Michael van
Business
10.0
/10
Reviewed 66 week(s) ago
Expedia Group verified review
The staff, including the restaurant are excellent. I can't say enough of the warm hospitality that was offered me throughout my 2 week stay.
The hotel is well situated to lively nightime food options, walking along the waterfront, and close to town. The hotel is a little tired, but it also had its charm.
Do yourself a favour and book one of the rooms facing the water - evenings on the patio taking in the ambiance are well worth the few extra $$ (versus a room with no balcony).
Will definately go back to the Emerald. Thanks to the staff - wonderful!
Read More
Philip
Leisure with Partner
2.0
/10
Reviewed 79 week(s) ago
Expedia Group verified review
Over priced , the property is.
Falling apart with dust mites eating the furniture , door frame are falling off. Breakfast is 7.00 to 9.00 , you should go down as the is on milk in the room the have coffee or tea not even a spoon.
Ann
Business and Leisure
8.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
Staff was sweet.They were always helpful and professional. The only thing I didn't like was the parking spaces. Because this is also a bar &restaurant the parking spots sometimes full. We had a rental car and we didn't want to park it anywhere else but the hotel. Other then that I enjoyed my stay. Thank you so much.
Verified traveler
with Partner
6.0
/10
Reviewed 82 week(s) ago
Hotels.com verified review
Booked the suite with my husband. The space is great with a nice big studio rokm with a couch. Balcony was large and had table and chairs for 4. These may be the only positives. The bathroom was filthy, hair left in the bathroom, the drain cover left strewn on the floor, toilet seat was too small for the toilet bowl it was literally wobbling off. Kitchenette area was sticky not wiped down from previous guests. Only provided coffee mugs, no drinking glasses. When we went down to request glasses the staff member said we couldnt have glasses and made us purchase disposable plastic cups? Charging your inhouse guests for something that should be in the room already is crazy, especially after booking your most expensive room.
Continental Breakfast in the morning was great. With a lovely attentive local staff member working. Great customer service from her.
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Craig
Leisure
4.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
The staff were excellent but the room was not too great. TV was cracked and unusable. Tea and coffee facilities but no bottled water or milk provided. Restaurant good and breakfast pleasant.
No sleep possible firstly due to there being a karaoke session from a nearby place that finally ended at 615am. Then loud talking and laughing in the corridor and adjacent room. Will not stay here again.
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Ilaiasi Lelei
Business
10.0
/10
Reviewed 87 week(s) ago
Expedia Group verified review
Friendly staff and excellent service
Ashley
Business and Leisure
8.0
/10
Reviewed 89 week(s) ago
Expedia Group verified review
Staff was very friendly, welcoming and helpful. The A/C in the room was wonderful because it was really hot outside. The room was also very spacious. The WiFi however was weak and would go on and off. There is a Chinese restaurant downstairs for convenience and other shops and downtown are within walking distance.
Number of reviews per page
20
40
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