绿宝石酒店

酒店
7.0
/10
115个评论

客人对住宿的评价

Michael van
10.0
/ 10
The staff, including the restaurant are excellent. I can't say enough of the warm hospitality that was offered me throughout my 2 week stay. The hotel is well situated to lively nightime food options, walking along the waterfront, and close to town. The hotel is a little tired, but it also had its charm. Do yourself a favour and book one of the rooms facing the water - evenings on the patio taking in the ambiance are well worth the few extra $$ (versus a room with no balcony). Will definately go back to the Emerald. Thanks to the staff - wonderful!
查看翻译
Verified traveler
10.0
/ 10
It was great. Staff was very accommodating and helpful with airport shuttle and room while staying as a solo traveler for a short amount of time in Tonga. Would recommend
查看翻译
Mauricio
10.0
/ 10
The owner is really nice and helped us a lot. The chinese restaurant aside is really good as well.
查看翻译
在该地区
查看地图
Vuna Road, Kolomotu'a, Tongatapu, Tonga

主要设施

更多
餐厅
注意:这家酒店以前名为Emerald Hotel 绿宝石酒店位于Kolomotu'a的一个好街区,是一家酒店。
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绿宝石酒店周围有什么

Vuna Road, Kolomotu'a, Tongatapu, Tonga
探索更多地方
其他 Emerald Hotel
其他 2 Emerald Hotel

进一步了解绿宝石酒店

注意:这家酒店以前名为Emerald Hotel

位置


绿宝石酒店位于Kolomotu'a的一个好街区,是一家酒店。

关于绿宝石酒店

在绿宝石酒店品尝您最喜爱的菜肴,这里有专为您准备的特色菜肴。

凭借提供的各种设施,绿宝石酒店是您入住的理想场所。

绿宝石酒店的所有设施

其他 Emerald Hotel
其他

酒店服务

  • 洗衣服务
  • 大堂报纸
  • 旅行
  • 婚礼服务
  • 行李寄存
  • 搬运工
  • 多语言员工
  • 前台
  • 门房

一般

  • 宴会
  • 吸烟区
  • 停车场

公共设施

  • OTHER
  • 餐厅
  • 保险箱

食物和饮品

  • 酒吧

班车服务

  • 机场接送(收费)

商业设施

  • 会议室

房内设施

  • 电视

附近设施

  • 纪念品商店

住宿政策与一般信息在绿宝石酒店

重要备注
计划在入住时间以外办理入住手续(例如清晨或深夜)?您可以直接与酒店安排!
  • 机场接送费:每人 USD25.00
  • 提前入住费:USD 25(视供应情况而定)
  • 延时入住费用:在 22:00 和 06:30 之间入住,需收取 USD 25
  • 需付延时退房费(视供应情况而定)
  • 儿童床(婴儿床)费用:每次入住 USD25.0
  • 折叠床使用费:每天 USD 35.0

上面所列内容可能并不完整。这些费用和押金可能不包括税款,并且可能会随时发生变化。

  • 可能需收取加人费用,具体费用取决于住宿的政策。
  • 入住时可能需要出示政府核发的身份证件(带照片)和信用卡、借记卡或缴付现金押金,以便于支付其他杂项的费用
  • 特殊要求视入住时的具体情况而定,可能产生额外的费用。不能保证满足特殊要求。
  • 此住宿接待方接受以信用卡及现金付款
  • 此住宿拥有阳台、庭院、露台等户外空间,可能不适合儿童入住。如果您有顾虑,我们建议您在到店前联系住宿接待方,以确认他们是否可以为您安排合适的客房
  • 请注意,文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。
  • 房费内包含的 WiFi 流量限制为每间客房每次入住 100 MB。额外流量将另外收费。

此住宿接待方提供机场接送服务(可能会额外收费)。如需安排接客服务,住客必须使用预订确认邮件上的联系信息,在抵达前 24 小时联系住宿接待方。前台接待时间为每天 07:00 - 22:00。请在抵达前至少 72 小时使用预订确认上的信息联系酒店,以安排入住事宜。住客将需要在抵达前向住宿接待方提供其政府签发的带照片的身份证副本。住客需提前联系住宿接待方获取入住说明。前台在限定时间内有人值班。住宿提供的信息可以使用自动翻译工具进行翻译。

Hotel only accepts guests with minimum age of 18

入住/退房时间

入住:
14:00 - 00:00
退房:
在此之前 10:00
酒店政策暂未公布。

一般信息

热门设施
餐厅
入住/退房时间
从 14:00 - 00:00 - 到 10:00
绿宝石酒店 的可用房间
20个房间
绿宝石酒店 的楼层数是多少
2 层
在绿宝石酒店的其他设施
{显示设施类型}

常见问题解答在绿宝石酒店

绿宝石酒店有哪些可用设施?
绿宝石酒店有顶级设施,例如餐厅。(有些可能需要额外收费)
绿宝石酒店的常规入住和退房时间是什么?
绿宝石酒店标准入住时间开始于14:00 - 00:00最晚退房时间为在此之前 10:00
绿宝石酒店 是几星级酒店?
绿宝石酒店 是一家 3.5 星级酒店。
绿宝石酒店 一共有几层楼?
绿宝石酒店 共设有 2 层楼。
绿宝石酒店 一共有多少个房间?
绿宝石酒店 一共有 20 间客房。
查看所有

更多旅客的评论在绿宝石酒店

7.0
基于 115 条评论
清洁度

6.8

客房舒适度

7.2

服务和设施

8.4

排序方式
最相关
偏好
查看全部

旅行者评论 Emerald Hotel

每页评论数
20
40
热门评论
Karen
icon-休闲 双人入住
休闲 双人入住
8.0
/10
评论于 14几周前

Expedia Group verified review

The staff here are amazing and go above and beyond to help solve any issues, close to downtown and market, lots withing walking distance, on the waterfront
Verified traveler
icon-商业
商业
4.0
/10
评论于 16几周前

Hotels.com verified review

Overall, I do not recommend this hotel for your stay. Yes, ocean view is wonderful. That's all. Other points are not worth with its price. You should check other hotels, even if this hotel is cheaper than others. It is clean, but equipments are old enough. This hotel seems to be owned by Chinese, there are many items from China, including restaurant. Breakfast is toast with butter and jam, boiled egg, fruits, coffee/tea: too simple for the price. You should not order taxi from front: (one of )the driver seems to be a relative of receptionist, not a taxi driver. It costs 70 TOP, seems higher than usual taxi fee. The driver always use one's cellphone, sometimes without holding steering! When we arrived at the airport, the driver said nothing (such as "here we are" "thank you" "see you") and doesn't get out of the car to help luggages; just received money.
阅读更多
sin yan
icon-休闲 双人入住
休闲 双人入住
6.0
/10
评论于 17几周前

Expedia Group verified review

Friendly staff and very helpful
Susan
4.0
/10
评论于 22几周前

Expedia Group verified review

I booked a ground floor room but didnt get it, the fridg was on the floor and it was rust only one chair next to the table one curtain which didn't cover the window, Broken shower door and broken toilet roll holder
Bennett
6.0
/10
评论于 24几周前

Expedia Group verified review

The mattress is not so fantastic (old and makes a lot of noise) and cleaning is not done routinely. They clean only on request. This is contrary to my experience in the hotels back home in Nigeria, where cleaning is routine.
KALOLAINE
8.0
/10
评论于 28几周前

Expedia Group verified review

My booking was for a garden view room & I was pleasantly surprised upon check in to find that I had been upgraded to the sea view room, what a lovely notion that was! Th
Verified traveler
icon-商业
商业
4.0
/10
评论于 30几周前

Hotels.com verified review

Hotel room is too outdated and old,some lighting no works,matress was uncomfortable, you can feel mattress springs easily. Buffet Breakfast reminder me my military service when we was on combat zone! It is just 2 slice toast,one spoon jam,one piece of fruit and one smal cap of coffee!only thing was good about Staff,they been so friendly and welcoming.
阅读更多
Verified traveler
icon-商业
商业
6.0
/10
评论于 31几周前

Hotels.com verified review

Grande chambre mais ameublement viellot, Television et réfrigérateur qui ne marchent pas. Salle de douche correcte, à rafraîchir. Acceuil minimal, pas d'attention particulière, problem non traité (TV).
Michael van
icon-商业
商业
10.0
/10
评论于 34几周前

Expedia Group verified review

The staff, including the restaurant are excellent. I can't say enough of the warm hospitality that was offered me throughout my 2 week stay. The hotel is well situated to lively nightime food options, walking along the waterfront, and close to town. The hotel is a little tired, but it also had its charm. Do yourself a favour and book one of the rooms facing the water - evenings on the patio taking in the ambiance are well worth the few extra $$ (versus a room with no balcony). Will definately go back to the Emerald. Thanks to the staff - wonderful!
阅读更多
Robin
4.0
/10
评论于 42几周前

Expedia Group verified review

Helaas deze keer een slechte beoordeling. De badkamer was vreselijk. Uitgeslagen badkranen, alles slecht. Moet in zijn geheel gerenoveerd worden. Wc trok niet goed door. Airconditioning in het Chinees. Een safe die al jaren uit gebruik is. Ongeïnteresseerde receptioniste en vonken uit het stopcontact, roest bij de ijskast, dit lijkt me wel genoeg er was nog meer. Probeerde manager mee te nemen maar die had opeens een belangrijke meeting en schoof het af naar de gezellige receptioniste kortom wanbeleid. Enige mooie was de grootte van de kamer en een veranda van wel 36 m2 . Alles was verder zeer outdated.
阅读更多
Philip
icon-休闲 双人入住
休闲 双人入住
2.0
/10
评论于 47几周前

Expedia Group verified review

Over priced , the property is. Falling apart with dust mites eating the furniture , door frame are falling off. Breakfast is 7.00 to 9.00 , you should go down as the is on milk in the room the have coffee or tea not even a spoon.
Ann
icon-休闲
休闲
8.0
/10
评论于 49几周前

Expedia Group verified review

Staff was sweet.They were always helpful and professional. The only thing I didn't like was the parking spaces. Because this is also a bar &restaurant the parking spots sometimes full. We had a rental car and we didn't want to park it anywhere else but the hotel. Other then that I enjoyed my stay. Thank you so much.
Verified traveler
6.0
/10
评论于 49几周前

Hotels.com verified review

Booked the suite with my husband. The space is great with a nice big studio rokm with a couch. Balcony was large and had table and chairs for 4. These may be the only positives. The bathroom was filthy, hair left in the bathroom, the drain cover left strewn on the floor, toilet seat was too small for the toilet bowl it was literally wobbling off. Kitchenette area was sticky not wiped down from previous guests. Only provided coffee mugs, no drinking glasses. When we went down to request glasses the staff member said we couldnt have glasses and made us purchase disposable plastic cups? Charging your inhouse guests for something that should be in the room already is crazy, especially after booking your most expensive room. Continental Breakfast in the morning was great. With a lovely attentive local staff member working. Great customer service from her.
阅读更多
Craig
icon-休闲
休闲
4.0
/10
评论于 53几周前

Expedia Group verified review

The staff were excellent but the room was not too great. TV was cracked and unusable. Tea and coffee facilities but no bottled water or milk provided. Restaurant good and breakfast pleasant. No sleep possible firstly due to there being a karaoke session from a nearby place that finally ended at 615am. Then loud talking and laughing in the corridor and adjacent room. Will not stay here again.
阅读更多
Ilaiasi Lelei
icon-商业
商业
10.0
/10
评论于 55几周前

Expedia Group verified review

Friendly staff and excellent service
Ashley
icon-商务和休闲
商务和休闲
8.0
/10
评论于 57几周前

Expedia Group verified review

Staff was very friendly, welcoming and helpful. The A/C in the room was wonderful because it was really hot outside. The room was also very spacious. The WiFi however was weak and would go on and off. There is a Chinese restaurant downstairs for convenience and other shops and downtown are within walking distance.
Nancy
icon-休闲
休闲
8.0
/10
评论于 59几周前

Expedia Group verified review

Great taxi service from and to the airport! Hotelroom was clean and beds were comfy! Breakfast was basic but still enough for the start of the day.
Verified traveler
10.0
/10
评论于 60几周前

Hotels.com verified review

It was great. Staff was very accommodating and helpful with airport shuttle and room while staying as a solo traveler for a short amount of time in Tonga. Would recommend
Aneth
6.0
/10
评论于 61几周前

Expedia Group verified review

They need to improve their breakfast as it gets too monotonous and boring after a couple of days
John
icon-朋友和家人
朋友和家人
6.0
/10
评论于 61几周前

Hotels.com verified review

I am a repeat visitor to the Emerald. It is in a good location, the staff are friendly, and the rooms are spacious with a comfortable bed and fridge. Hot water showers are a bonus in Tonga. The breakfast is included and comprises hard boiled eggs, toast, fruit and tea. My stay was booked for 11 nights and I payed full price 3 months in advance. Disappointingly Air NZ cancelled my return flight and I had to return two nights earlier than planned. I notified Emerald staff 48 hrs prior to departure that flights had been changed. When I requested a refund from management I was informed I would need to go through Hotel.com. Which I did. Despite several attempts Hotel.com could not get me the refund which was very disappointing.
阅读更多
每页评论数
20
40

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7.0
基于 115 条评论
清洁度

6.8

客房舒适度

7.2

服务和设施

8.4

排序方式
最相关
偏好
查看全部

旅行者评论 Emerald Hotel

每页评论数
20
40
热门评论
Karen
icon-休闲 双人入住
休闲 双人入住
8.0
/10
评论于 14几周前

Expedia Group verified review

The staff here are amazing and go above and beyond to help solve any issues, close to downtown and market, lots withing walking distance, on the waterfront
Verified traveler
icon-商业
商业
4.0
/10
评论于 16几周前

Hotels.com verified review

Overall, I do not recommend this hotel for your stay. Yes, ocean view is wonderful. That's all. Other points are not worth with its price. You should check other hotels, even if this hotel is cheaper than others. It is clean, but equipments are old enough. This hotel seems to be owned by Chinese, there are many items from China, including restaurant. Breakfast is toast with butter and jam, boiled egg, fruits, coffee/tea: too simple for the price. You should not order taxi from front: (one of )the driver seems to be a relative of receptionist, not a taxi driver. It costs 70 TOP, seems higher than usual taxi fee. The driver always use one's cellphone, sometimes without holding steering! When we arrived at the airport, the driver said nothing (such as "here we are" "thank you" "see you") and doesn't get out of the car to help luggages; just received money.
阅读更多
sin yan
icon-休闲 双人入住
休闲 双人入住
6.0
/10
评论于 17几周前

Expedia Group verified review

Friendly staff and very helpful
Susan
4.0
/10
评论于 22几周前

Expedia Group verified review

I booked a ground floor room but didnt get it, the fridg was on the floor and it was rust only one chair next to the table one curtain which didn't cover the window, Broken shower door and broken toilet roll holder
Bennett
6.0
/10
评论于 24几周前

Expedia Group verified review

The mattress is not so fantastic (old and makes a lot of noise) and cleaning is not done routinely. They clean only on request. This is contrary to my experience in the hotels back home in Nigeria, where cleaning is routine.
KALOLAINE
8.0
/10
评论于 28几周前

Expedia Group verified review

My booking was for a garden view room & I was pleasantly surprised upon check in to find that I had been upgraded to the sea view room, what a lovely notion that was! Th
Verified traveler
icon-商业
商业
4.0
/10
评论于 30几周前

Hotels.com verified review

Hotel room is too outdated and old,some lighting no works,matress was uncomfortable, you can feel mattress springs easily. Buffet Breakfast reminder me my military service when we was on combat zone! It is just 2 slice toast,one spoon jam,one piece of fruit and one smal cap of coffee!only thing was good about Staff,they been so friendly and welcoming.
阅读更多
Verified traveler
icon-商业
商业
6.0
/10
评论于 31几周前

Hotels.com verified review

Grande chambre mais ameublement viellot, Television et réfrigérateur qui ne marchent pas. Salle de douche correcte, à rafraîchir. Acceuil minimal, pas d'attention particulière, problem non traité (TV).
Michael van
icon-商业
商业
10.0
/10
评论于 34几周前

Expedia Group verified review

The staff, including the restaurant are excellent. I can't say enough of the warm hospitality that was offered me throughout my 2 week stay. The hotel is well situated to lively nightime food options, walking along the waterfront, and close to town. The hotel is a little tired, but it also had its charm. Do yourself a favour and book one of the rooms facing the water - evenings on the patio taking in the ambiance are well worth the few extra $$ (versus a room with no balcony). Will definately go back to the Emerald. Thanks to the staff - wonderful!
阅读更多
Robin
4.0
/10
评论于 42几周前

Expedia Group verified review

Helaas deze keer een slechte beoordeling. De badkamer was vreselijk. Uitgeslagen badkranen, alles slecht. Moet in zijn geheel gerenoveerd worden. Wc trok niet goed door. Airconditioning in het Chinees. Een safe die al jaren uit gebruik is. Ongeïnteresseerde receptioniste en vonken uit het stopcontact, roest bij de ijskast, dit lijkt me wel genoeg er was nog meer. Probeerde manager mee te nemen maar die had opeens een belangrijke meeting en schoof het af naar de gezellige receptioniste kortom wanbeleid. Enige mooie was de grootte van de kamer en een veranda van wel 36 m2 . Alles was verder zeer outdated.
阅读更多
Philip
icon-休闲 双人入住
休闲 双人入住
2.0
/10
评论于 47几周前

Expedia Group verified review

Over priced , the property is. Falling apart with dust mites eating the furniture , door frame are falling off. Breakfast is 7.00 to 9.00 , you should go down as the is on milk in the room the have coffee or tea not even a spoon.
Ann
icon-休闲
休闲
8.0
/10
评论于 49几周前

Expedia Group verified review

Staff was sweet.They were always helpful and professional. The only thing I didn't like was the parking spaces. Because this is also a bar &restaurant the parking spots sometimes full. We had a rental car and we didn't want to park it anywhere else but the hotel. Other then that I enjoyed my stay. Thank you so much.
Verified traveler
6.0
/10
评论于 49几周前

Hotels.com verified review

Booked the suite with my husband. The space is great with a nice big studio rokm with a couch. Balcony was large and had table and chairs for 4. These may be the only positives. The bathroom was filthy, hair left in the bathroom, the drain cover left strewn on the floor, toilet seat was too small for the toilet bowl it was literally wobbling off. Kitchenette area was sticky not wiped down from previous guests. Only provided coffee mugs, no drinking glasses. When we went down to request glasses the staff member said we couldnt have glasses and made us purchase disposable plastic cups? Charging your inhouse guests for something that should be in the room already is crazy, especially after booking your most expensive room. Continental Breakfast in the morning was great. With a lovely attentive local staff member working. Great customer service from her.
阅读更多
Craig
icon-休闲
休闲
4.0
/10
评论于 53几周前

Expedia Group verified review

The staff were excellent but the room was not too great. TV was cracked and unusable. Tea and coffee facilities but no bottled water or milk provided. Restaurant good and breakfast pleasant. No sleep possible firstly due to there being a karaoke session from a nearby place that finally ended at 615am. Then loud talking and laughing in the corridor and adjacent room. Will not stay here again.
阅读更多
Ilaiasi Lelei
icon-商业
商业
10.0
/10
评论于 55几周前

Expedia Group verified review

Friendly staff and excellent service
Ashley
icon-商务和休闲
商务和休闲
8.0
/10
评论于 57几周前

Expedia Group verified review

Staff was very friendly, welcoming and helpful. The A/C in the room was wonderful because it was really hot outside. The room was also very spacious. The WiFi however was weak and would go on and off. There is a Chinese restaurant downstairs for convenience and other shops and downtown are within walking distance.
Nancy
icon-休闲
休闲
8.0
/10
评论于 59几周前

Expedia Group verified review

Great taxi service from and to the airport! Hotelroom was clean and beds were comfy! Breakfast was basic but still enough for the start of the day.
Verified traveler
10.0
/10
评论于 60几周前

Hotels.com verified review

It was great. Staff was very accommodating and helpful with airport shuttle and room while staying as a solo traveler for a short amount of time in Tonga. Would recommend
Aneth
6.0
/10
评论于 61几周前

Expedia Group verified review

They need to improve their breakfast as it gets too monotonous and boring after a couple of days
John
icon-朋友和家人
朋友和家人
6.0
/10
评论于 61几周前

Hotels.com verified review

I am a repeat visitor to the Emerald. It is in a good location, the staff are friendly, and the rooms are spacious with a comfortable bed and fridge. Hot water showers are a bonus in Tonga. The breakfast is included and comprises hard boiled eggs, toast, fruit and tea. My stay was booked for 11 nights and I payed full price 3 months in advance. Disappointingly Air NZ cancelled my return flight and I had to return two nights earlier than planned. I notified Emerald staff 48 hrs prior to departure that flights had been changed. When I requested a refund from management I was informed I would need to go through Hotel.com. Which I did. Despite several attempts Hotel.com could not get me the refund which was very disappointing.
阅读更多
每页评论数
20
40