Emerald Hotel adalah hotel di lokasi yang baik, tepatnya berada di Kolomotu'a.
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Emerald Hotel
Hotel
7,0
/10
Memuaskan
115 ulasan
Kesan Menginap Tamu Lain
Michael van
10,0
/ 10
The staff, including the restaurant are excellent. I can't say enough of the warm hospitality that was offered me throughout my 2 week stay.
The hotel is well situated to lively nightime food options, walking along the waterfront, and close to town. The hotel is a little tired, but it also had its charm.
Do yourself a favour and book one of the rooms facing the water - evenings on the patio taking in the ambiance are well worth the few extra $$ (versus a room with no balcony).
Will definately go back to the Emerald. Thanks to the staff - wonderful!
Lihat terjemahan
Verified traveler
10,0
/ 10
It was great. Staff was very accommodating and helpful with airport shuttle and room while staying as a solo traveler for a short amount of time in Tonga. Would recommend
Lihat terjemahan
Mauricio
10,0
/ 10
The owner is really nice and helped us a lot. The chinese restaurant aside is really good as well.
Lihat terjemahan
Area Akomodasi
Lihat Peta
Vuna Road, Kolomotu'a, Tongatapu, Tonga
Fasilitas Utama
Selengkapnya
Restoran
Tipe Kamar yang Tersedia di Emerald Hotel
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Info Lokasi di sekitar Emerald Hotel
Vuna Road, Kolomotu'a, Tongatapu, Tonga
Temukan Tempat Lainnya
Lebih Lanjut tentang Emerald Hotel
Lokasi
Emerald Hotel adalah hotel di lokasi yang baik, tepatnya berada di Kolomotu'a.
Tentang Emerald Hotel
Terdapat restoran yang menyajikan menu lezat ala Emerald Hotel khusus untuk Anda.
Dengan fasilitas yang memadai, Emerald Hotel menjadi pilihan yang tepat untuk menginap.
Semua Fasilitas di Emerald Hotel
Lainnya
Servis Hotel
- Laundry
- Surat kabar di lobby
- Jasa tur
- Fasilitas nikah
- Penitipan bagasi
- Porter
- Staff multibahasa
- Resepsionis
- Concierge/layanan tamu
Umum
- Banquet
- Area merokok
- Tempat parkir
Fasilitas Publik
- OTHER
- Restoran
- Brankas
Makanan dan Minuman
- Bar
Jasa Antar Jemput
- Antar-jemput bandara berbiaya
Fasilitas Bisnis
- Ruang rapat
Fasilitas Kamar
- TV
Fasilitas Terdekat
- Toko oleh-oleh
Kebijakan Akomodasi & Informasi Umum di Emerald Hotel
Catatan Penting
Berencana check-in di luar waktu check-in biasanya (seperti di pagi hari atau tengah malam)? Anda dapat mengatur waktu check-in secara langsung dengan properti ini.
- Biaya antar jemput bandara: USD 25.00 per orang
- Biaya check-in lebih awal: USD 25 (tergantung ketersediaan)
- Biaya check-in terlambat: USD 25 untuk check-in antara 22.00 dan 06.30
- Check-out lebih lama tersedia dengan biaya (tergantung ketersediaan)
- Biaya tempat tidur bayi: USD 25.0 per masa menginap
- Biaya kasur lipat: USD 35.0 per hari
Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.
- Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
- Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
- Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
- Properti ini menerima kartu kredit dan uang tunai
- Properti ini memiliki area outdoor, seperti balkon, patio, dan teras yang mungkin tidak cocok untuk anak-anak; Jika Anda khawatir, sebaiknya hubungi properti sebelum kedatangan Anda untuk mengonfirmasi bahwa mereka dapat mengakomodasi Anda di kamar yang sesuai
- Harap diperhatikan bahwa norma budaya dan kebijakan tamu dapat berbeda berdasarkan negara dan properti; kebijakan yang tercantum disediakan oleh properti
- Wi-Fi gratis dibatasi maksimum 100 MB per kamar, per masa menginap. Biaya tambahan dikenakan untuk penggunaan tambahan.
Properti ini menawarkan transportasi dari bandara (biaya tambahan mungkin berlaku). Untuk mengatur penjemputan, tamu harus menghubungi pihak properti 24 jam sebelum tiba, melalui informasi kontak yang ada pada konfirmasi pemesanan. Resepsionis buka setiap hari mulai pukul 07.00 - 22.00. Harap hubungi properti setidaknya 72 jam sebelumnya, untuk mengatur prosedur check-in Anda. Tamu akan diminta untuk memberikan salinan identitas berfoto resmi dari pemerintah mereka ke properti sebelum datang. Tamu harus menghubungi pihak properti sebelumnya untuk mendapatkan petunjuk check-in. Resepsionis hanya beroperasi dalam waktu terbatas. Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis.
Hotel only accepts guests with minimum age of 18
Waktu Check-in/Check-out
Check-in:
14:00 - 00:00
Check-out:
Sebelum 10:00
Hotel policy is not yet available.
Informasi Umum
Fasilitas Populer | Restoran |
Waktu Check-In/Check-Out | Dari 14:00 - 00:00 - sampai 10:00 |
Kamar yang tersedia di Emerald Hotel | 20 |
Lantai yang tersedia di Emerald Hotel | 2 |
Fasilitas lainnya di Emerald Hotel | Laundry, Surat kabar di lobby, Jasa tur, Fasilitas nikah, Penitipan bagasi |
Pertanyaan yang sering ditanyakan di Emerald Hotel
Fasilitas apa saja yang tersedia di Emerald Hotel?
Emerald Hotel memiliki fasilitas terbaik seperti: Restoran. (Beberapa fasilitas lain mungkin memerlukan biaya tambahan)
Kapan waktu check-in & check-out di Emerald Hotel?
Waktu untuk check-in di Emerald Hotel adalah mulai dari pukul 14:00 - 00:00 sedangkan waktu check-out paling lambat pukul Sebelum 10:00
Hotel bintang berapa Emerald Hotel?
Emerald Hotel memiliki 3.5 bintang
Ada berapa lantai yang tersedia di Emerald Hotel?
Emerald Hotel memiliki 2 kamar
Ada berapa kamar yang tersedia di Emerald Hotel?
Emerald Hotel memiliki 20 kamar
Lihat Semua
Review dari Tamu Lainnya di Emerald Hotel
Rating & Review Keseluruhan Emerald Hotel
Sumber lain (115)
7,0
Memuaskan
Dari 115 review
Kebersihan
6,8
Kenyamanan Kamar
7,2
Pelayanan dan Fasilitas
8,4
Urutkan dari
Paling Relevan
Preferensi
Lihat Semua
Review Traveler Emerald Hotel
Jumlah review per halaman
20
40
Review teratas
Karen
Wisata dengan Pasangan
8,0
/10
Diulas 14 minggu lalu
Expedia Group verified review
The staff here are amazing and go above and beyond to help solve any issues, close to downtown and market, lots withing walking distance, on the waterfront
Verified traveler
Perjalanan Bisnis
4,0
/10
Diulas 16 minggu lalu
Hotels.com verified review
Overall, I do not recommend this hotel for your stay.
Yes, ocean view is wonderful. That's all. Other points are not worth with its price. You should check other hotels, even if this hotel is cheaper than others.
It is clean, but equipments are old enough. This hotel seems to be owned by Chinese, there are many items from China, including restaurant. Breakfast is toast with butter and jam, boiled egg, fruits, coffee/tea: too simple for the price.
You should not order taxi from front: (one of )the driver seems to be a relative of receptionist, not a taxi driver. It costs 70 TOP, seems higher than usual taxi fee. The driver always use one's cellphone, sometimes without holding steering! When we arrived at the airport, the driver said nothing (such as "here we are" "thank you" "see you") and doesn't get out of the car to help luggages; just received money.
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sin yan
Wisata dengan Pasangan
6,0
/10
Diulas 17 minggu lalu
Expedia Group verified review
Friendly staff and very helpful
Susan
4,0
/10
Diulas 22 minggu lalu
Expedia Group verified review
I booked a ground floor room but didnt get it, the fridg was on the floor and it was rust only one chair next to the table one curtain which didn't cover the window, Broken shower door and broken toilet roll holder
Bennett
6,0
/10
Diulas 24 minggu lalu
Expedia Group verified review
The mattress is not so fantastic (old and makes a lot of noise) and cleaning is not done routinely. They clean only on request. This is contrary to my experience in the hotels back home in Nigeria, where cleaning is routine.
KALOLAINE
8,0
/10
Diulas 28 minggu lalu
Expedia Group verified review
My booking was for a garden view room & I was pleasantly surprised upon check in to find that I had been upgraded to the sea view room, what a lovely notion that was! Th
Verified traveler
Perjalanan Bisnis
4,0
/10
Diulas 30 minggu lalu
Hotels.com verified review
Hotel room is too outdated and old,some lighting no works,matress was uncomfortable, you can feel mattress springs easily. Buffet Breakfast reminder me my military service when we was on combat zone! It is just 2 slice toast,one spoon jam,one piece of fruit and one smal cap of coffee!only thing was good about Staff,they been so friendly and welcoming.
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Verified traveler
Perjalanan Bisnis
6,0
/10
Diulas 31 minggu lalu
Hotels.com verified review
Grande chambre mais ameublement viellot,
Television et réfrigérateur qui ne marchent pas. Salle de douche correcte, à rafraîchir.
Acceuil minimal, pas d'attention particulière, problem non traité (TV).
Michael van
Perjalanan Bisnis
10,0
/10
Diulas 34 minggu lalu
Expedia Group verified review
The staff, including the restaurant are excellent. I can't say enough of the warm hospitality that was offered me throughout my 2 week stay.
The hotel is well situated to lively nightime food options, walking along the waterfront, and close to town. The hotel is a little tired, but it also had its charm.
Do yourself a favour and book one of the rooms facing the water - evenings on the patio taking in the ambiance are well worth the few extra $$ (versus a room with no balcony).
Will definately go back to the Emerald. Thanks to the staff - wonderful!
Read More
Robin
4,0
/10
Diulas 42 minggu lalu
Expedia Group verified review
Helaas deze keer een slechte beoordeling. De badkamer was vreselijk. Uitgeslagen badkranen, alles slecht. Moet in zijn geheel gerenoveerd worden. Wc trok niet goed door. Airconditioning in het Chinees. Een safe die al jaren uit gebruik is. Ongeïnteresseerde receptioniste en vonken uit het stopcontact, roest bij de ijskast, dit lijkt me wel genoeg er was nog meer.
Probeerde manager mee te nemen maar die had opeens een belangrijke meeting en schoof het af naar de gezellige receptioniste kortom wanbeleid. Enige mooie was de grootte van de kamer en een veranda van wel 36 m2 . Alles was verder zeer outdated.
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Philip
Wisata dengan Pasangan
2,0
/10
Diulas 47 minggu lalu
Expedia Group verified review
Over priced , the property is.
Falling apart with dust mites eating the furniture , door frame are falling off. Breakfast is 7.00 to 9.00 , you should go down as the is on milk in the room the have coffee or tea not even a spoon.
Ann
Wisata
8,0
/10
Diulas 49 minggu lalu
Expedia Group verified review
Staff was sweet.They were always helpful and professional. The only thing I didn't like was the parking spaces. Because this is also a bar &restaurant the parking spots sometimes full. We had a rental car and we didn't want to park it anywhere else but the hotel. Other then that I enjoyed my stay. Thank you so much.
Verified traveler
6,0
/10
Diulas 49 minggu lalu
Hotels.com verified review
Booked the suite with my husband. The space is great with a nice big studio rokm with a couch. Balcony was large and had table and chairs for 4. These may be the only positives. The bathroom was filthy, hair left in the bathroom, the drain cover left strewn on the floor, toilet seat was too small for the toilet bowl it was literally wobbling off. Kitchenette area was sticky not wiped down from previous guests. Only provided coffee mugs, no drinking glasses. When we went down to request glasses the staff member said we couldnt have glasses and made us purchase disposable plastic cups? Charging your inhouse guests for something that should be in the room already is crazy, especially after booking your most expensive room.
Continental Breakfast in the morning was great. With a lovely attentive local staff member working. Great customer service from her.
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Craig
Wisata
4,0
/10
Diulas 53 minggu lalu
Expedia Group verified review
The staff were excellent but the room was not too great. TV was cracked and unusable. Tea and coffee facilities but no bottled water or milk provided. Restaurant good and breakfast pleasant.
No sleep possible firstly due to there being a karaoke session from a nearby place that finally ended at 615am. Then loud talking and laughing in the corridor and adjacent room. Will not stay here again.
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Ilaiasi Lelei
Perjalanan Bisnis
10,0
/10
Diulas 55 minggu lalu
Expedia Group verified review
Friendly staff and excellent service
Ashley
Bisnis dan Wisata
8,0
/10
Diulas 57 minggu lalu
Expedia Group verified review
Staff was very friendly, welcoming and helpful. The A/C in the room was wonderful because it was really hot outside. The room was also very spacious. The WiFi however was weak and would go on and off. There is a Chinese restaurant downstairs for convenience and other shops and downtown are within walking distance.
Nancy
Wisata
8,0
/10
Diulas 59 minggu lalu
Expedia Group verified review
Great taxi service from and to the airport! Hotelroom was clean and beds were comfy! Breakfast was basic but still enough for the start of the day.
Verified traveler
10,0
/10
Diulas 60 minggu lalu
Hotels.com verified review
It was great. Staff was very accommodating and helpful with airport shuttle and room while staying as a solo traveler for a short amount of time in Tonga. Would recommend
Aneth
6,0
/10
Diulas 61 minggu lalu
Expedia Group verified review
They need to improve their breakfast as it gets too monotonous and boring after a couple of days
John
Teman dan Keluarga
6,0
/10
Diulas 61 minggu lalu
Hotels.com verified review
I am a repeat visitor to the Emerald. It is in a good location, the staff are friendly, and the rooms are spacious with a comfortable bed and fridge. Hot water showers are a bonus in Tonga. The breakfast is included and comprises hard boiled eggs, toast, fruit and tea. My stay was booked for 11 nights and I payed full price 3 months in advance. Disappointingly Air NZ cancelled my return flight and I had to return two nights earlier than planned. I notified Emerald staff 48 hrs prior to departure that flights had been changed. When I requested a refund from management I was informed I would need to go through Hotel.com. Which I did. Despite several attempts Hotel.com could not get me the refund which was very disappointing.
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20
40
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