DoubleTree by Hilton New York Times Square West

Hotels
7.2
/10
Pleasant
1,675 reviews

What Guests Say About Their Stay

Kayla
10.0
/ 10
We came to the city for my daughters 11th birthday, The hotel itself was perfect location for us (walkable to lots) - the rooms were clean, the check in was seamless, and we were able to store our bags while walking around the city (before check in and after check out) which was awesome. But what really made it special was the attendant who checked us in (her name was Dominique) was an absolute gem, made my daughter a little birthday present, She gave us a suggestion of seeing the Statue of Liberty at sunset (which we took her advice and it was incredible). My daughter wouldn't stop talking about how sweet she thought this woman was - she said "I think that's the nicest lady in New York" It really means a lot to me she made my daughters birthday extra special, we wanted to find her to tell her thank you as we were checking out but couldn't find her, so girl if you see this, THANK YOU SO MUCH!
Liliana
10.0
/ 10
I was very happy with my stay at the Doubletree. Great location. The staff was very friendly and accommodating. The housekeeping staff did a great job every day with cleaning the room. Will definitely be back.
Angeline Matos
10.0
/ 10
Breakfast was yummy! Hotel was walking distance to subway, Penn Station & Times Square! Fitness Room was awesome! Elevators sometimes were crowded & took a while.
In the Area
See Map
350 W. 40th Street, Manhattan, New York City, New York State, United States, 10018

Main Facilities

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AC
24-Hour Front Desk
Parking
DoubleTree by Hilton New York Times Square West is located in area / city Midtown Manhattan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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DoubleTree by Hilton New York Times Square West Address: Map & Location

350 W. 40th Street, Manhattan, New York City, New York State, United States, 10018
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DoubleTree by Hilton New York Times Square West Rates per Night

Curious about hotel rates? Finding the best hotel prices for DoubleTree by Hilton New York Times Square West is easy with Traveloka. Room rates at DoubleTree by Hilton New York Times Square West start from - before tax per night, which becomes - after including taxes. But hotel prices can vary depending on the room type, time of year, and day of the week. Expect to pay more during peak seasons or weekends.

Looking for the best DoubleTree by Hilton New York Times Square West hotel rates? Traveloka is your go-to for finding the perfect deal.

DoubleTree by Hilton New York Times Square West Location & Address

Wondering where to find DoubleTree by Hilton New York Times Square West? DoubleTree by Hilton New York Times Square West is located at 350 W. 40th Street, Manhattan, New York City, New York State, United States, 10018. It's situated in the heart of New York City, known for its vibrant culture and iconic landmarks. The hotel is approximately 2 km from Times Square.

How to go to DoubleTree by Hilton New York Times Square West from Airport

Planning your trip and need to know how to get to DoubleTree by Hilton New York Times Square West from the airport? Getting from John F. Kennedy International Airport (JFK) to the hotel is straightforward, with several convenient options available. Here's a breakdown to help you choose the best way to get there.

  • Taxi (most direct): Taxis are readily available outside the airport terminals. The ride to the hotel takes approximately 45-60 minutes, depending on traffic.
  • Ride Hailing (convenient): Services like Uber and Lyft operate at JFK. You can easily book a ride through their apps.
  • Public Transportation (most affordable): Take the AirTrain from JFK to Jamaica Station, then transfer to the E subway train towards Manhattan. Get off at the 42 St-Port Authority Bus Terminal station. From there, it's a short walk to the hotel.

Tips: For the most convenient route, consider a taxi or ride-hailing service for a direct trip. If you're on a budget, the subway is a great option, but be prepared for potential crowds and luggage handling.

DoubleTree by Hilton New York Times Square West Reviews & Summary

Want to know what other guests think about DoubleTree by Hilton New York Times Square West? Hotel reviews often highlight the hotel's prime location and comfortable accommodations. Guests frequently praise the friendly service and the convenient access to Times Square and other major attractions.

The hotel's modern amenities and welcoming atmosphere make it a popular choice for both leisure and business travelers. One guest raved about the "amazing views and comfortable beds," making it a perfect base for exploring the city. Ready to experience it yourself? Book your stay at DoubleTree by Hilton New York Times Square West today!

DoubleTree by Hilton New York Times Square West Room Types Available

Looking for the perfect room at DoubleTree by Hilton New York Times Square West? The hotel offers a variety of room types to suit different needs and preferences. From cozy rooms to spacious suites, you'll find the ideal space for your stay.

  • Guest Room: Features a comfortable bed, work desk, and modern amenities. Available with city views.
  • Deluxe Room: Offers more space and often includes upgraded amenities.
  • Suite: Provides a separate living area and bedroom, perfect for families or those seeking extra space.
  • Accessible Rooms: Designed to meet accessibility needs, with features like roll-in showers and grab bars.

Please note: Smoking and non-smoking rooms are available. Pet-friendly rooms may be available; please inquire about any additional charges or requirements.

Hotel Facilities in DoubleTree by Hilton New York Times Square West

What facilities does DoubleTree by Hilton New York Times Square West offer? The hotel provides a range of amenities to enhance your stay, ensuring a comfortable and enjoyable experience for all guests.

  • Fitness Center: Open 24/7, featuring cardio machines and weights.
  • Business Center: Equipped with computers, printers, and other essential office equipment.
  • Restaurant: Offers a variety of dining options for breakfast, lunch, and dinner.
  • Bar: A great place to unwind with a drink after a day of exploring.

Hotel Buffet or Restaurant/Cafe in DoubleTree by Hilton New York Times Square West

Dining options at DoubleTree by Hilton New York Times Square West? The hotel offers several dining options to satisfy your cravings. Whether you're looking for a quick bite or a full meal, you'll find something to enjoy.

  • Restaurant: Offers a diverse menu with American cuisine. Prices range from $20-$40 per person. Open for breakfast, lunch, and dinner.
  • Bar: Serves a selection of cocktails, beers, and snacks.

DoubleTree by Hilton New York Times Square West Airport pickups and How to Book

Does DoubleTree by Hilton New York Times Square West offer airport transfers? The hotel does not offer a dedicated airport shuttle service. However, you can easily arrange for a taxi or ride-hailing service from the airport to the hotel.

For a seamless arrival, consider booking a ride-hailing service through Traveloka. This allows you to pre-book your ride and have a driver waiting for you upon arrival.

Nearby MRT Station & Bus Stops

Need to know about public transport near DoubleTree by Hilton New York Times Square West? The hotel is conveniently located near several public transportation options, making it easy to explore the city.

  • 42 St-Port Authority Bus Terminal: A major transportation hub with access to multiple subway lines and bus routes.
  • Times Square-42 St Subway Station: Provides access to the 1, 2, 3, 7, A, C, E, N, Q, R, and W subway lines.

You can purchase a MetroCard at the subway stations or use contactless payment options for easy access to public transport.

Nearby Attractions for Family / Kid Friendly

Looking for family-friendly activities near DoubleTree by Hilton New York Times Square West? The hotel's central location provides easy access to numerous attractions perfect for families.

  • Times Square: A must-see attraction with bright lights, billboards, and entertainment. Free to visit.
  • Broadway Shows: Experience a world-class performance at one of the many Broadway theaters. Ticket prices vary.
  • Madame Tussauds New York: Get up close and personal with wax figures of celebrities and historical figures. Entry fee: $30-$40.
  • Central Park: A large urban park offering playgrounds, walking paths, and various activities. Free to enter.
  • Top of the Rock Observation Deck: Enjoy panoramic views of the city from the top of Rockefeller Center. Entry fee: $30-$40.

Looking for more things to do nearby? See Traveloka’s best deals on attractions.

Where to eat near DoubleTree by Hilton New York Times Square West (New York City)

Exploring the local food scene near DoubleTree by Hilton New York Times Square West? You're in for a treat! The area offers a diverse range of dining options, from casual cafes to world-class restaurants.

Cafes/Restaurants:

  • Carmine's: Known for its family-style Italian dishes.
  • Junior's Restaurant: Famous for its cheesecake and classic American fare.
  • Ellen's Stardust Diner: A fun diner with singing waiters.

Local Street Food:

  • New York-style Pizza: Grab a slice from a local pizzeria.
  • Hot Dogs: Enjoy a classic New York hot dog from a street vendor.
  • Pretzels: Try a soft pretzel from a street cart.
  • Halal Cart Food: Sample delicious halal dishes from a food cart.
  • Food Trucks: Explore the variety of food trucks offering diverse cuisines.

Shopping places near DoubleTree by Hilton New York Times Square West (New York City)

Need to do some shopping near DoubleTree by Hilton New York Times Square West? You're in luck! The area offers a variety of shopping options to suit all tastes and budgets.

  • Macy's Herald Square: A large department store with a wide selection of goods.
  • Times Square Souvenir Shops: Find souvenirs and gifts to remember your trip.
  • Fifth Avenue: Explore luxury boutiques and flagship stores.

Other Places to Stay Near DoubleTree by Hilton New York Times Square West

Looking for alternative accommodations near DoubleTree by Hilton New York Times Square West? New York City offers a wide range of hotels to suit every budget and preference.

Luxury/5-6 Star Hotels Nearby:

  • The Ritz-Carlton New York, Central Park
  • The Peninsula New York
  • Four Seasons Hotel New York Downtown

For 5-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on luxury hotels.

Four-Star Hotels Nearby:

  • The Knickerbocker Hotel
  • The Evelyn Hotel
  • The Roxy Hotel Tribeca

For 4-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on four-star hotels.

Three-Star Hotels Nearby:

  • The Jane Hotel
  • Hotel 50 Bowery, part of JdV by Hyatt
  • The Paul Hotel

For 3-star:

Looking for more accommodations? See Traveloka’s last minute hotel deals on three-star hotels.

Hotel Availability & Booking

Ready to book your stay at DoubleTree by Hilton New York Times Square West? Finding hotel availability and making reservations is easy with Traveloka. With Traveloka, you can quickly check room availability, compare prices, and secure your booking with ease.

Book your stay through Traveloka today and enjoy a hassle-free experience!

All facilities in DoubleTree by Hilton New York Times Square West

Others DoubleTree by Hilton New York Times Square West
Others

Things to Do

  • Fitness center
  • Health club

Accessibilty

  • Accessibility equipment
  • Disabled access friendly

In-room Facilities

  • Hairdryer
  • TV

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Parking with surcharge

General

  • AC

Public Facilities

  • Room service

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in DoubleTree by Hilton New York Times Square West

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - to 12:00
Available rooms at DoubleTree by Hilton New York Times Square West
612
Number of floors in DoubleTree by Hilton New York Times Square West
34
Another facilities in DoubleTree by Hilton New York Times Square West
Fitness center, Health club, Accessibility equipment, Disabled access friendly, Hairdryer

Frequently asked question in DoubleTree by Hilton New York Times Square West

What are available facilities at DoubleTree by Hilton New York Times Square West?
There are top facilites at DoubleTree by Hilton New York Times Square West such as AC, 24-Hour Front Desk, Parking. (some may require extra charges)
What Time is Check In & Check Out at DoubleTree by Hilton New York Times Square West?
Check-in time at DoubleTree by Hilton New York Times Square West is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of DoubleTree by Hilton New York Times Square West?
DoubleTree by Hilton New York Times Square West is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does DoubleTree by Hilton New York Times Square West have?
DoubleTree by Hilton New York Times Square West has 34 floors.
How many rooms are available at DoubleTree by Hilton New York Times Square West?
DoubleTree by Hilton New York Times Square West has 612 rooms in total.
See All

More Reviews from Other Guests in DoubleTree by Hilton New York Times Square West

7.2
Pleasant
From 1,664 reviews
Cleanliness

7.8

Room Comfort

7.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews DoubleTree by Hilton New York Times Square West

Number of reviews per page
20
40
Top reviews
Erica
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

lovely staff
Mohamed
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not so clean, rooms very small. Elevator old, and staff not so friendly
kaili
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very convenient location - subway station at the end of the block; close enough to Times Square that you can go and check things out but far enough away that you’re away from the swaths of people! Great coffee shop next door! The staff were wonderful; always willing to answer questions or solve problems! We had our ac unit quit in our room and I went to the front desk to inquire about it - within half an hour it was up and running again! The only downside was how long the wait for the elevators were - not a big deal to just take the stairs except when we had all of our luggage with us. This wasn’t an all day issue but definitely around check in/out times.
Read More
Timothy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

If you show up 15 minutes before check in, don’t tell some one their room is clean but not ready then make then have a seat in the lobby only to get back in the end of a very long line when the room is ready.
ELONA
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The rooms were small and the AC was not working properly the entire stay. Thay also only made up one bed, never the other bed?
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful hotel, the staff was friendly and attentive. Bed was comfy the only downside was the room was small and there was no fridge in the room.
Kim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly fast check in. Convenient location
YOHANDY
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Cerca de times square asi que facil de llegar
Jared
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was good
Rebecca B.
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

As a loyal Hilton Honors member, I expected the Double Tree to be on par with other facilities like it I have visited. It was not. The lobby was small and always overcrowded, the elevators and rooms were tiny, and when we went to our room the first time, it was 90 degrees in the room. So I went all the way downstairs to get a new room, and the clerk said they had no more rooms and I would have to deal with it if they could not fix it - they would put a fan in there. When we got back from dinner, I asked again, and we were moved to another room that miraculously appeared. After spending almost $2000 on a room, I should not have to be treated like that.
Read More
Timothy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Got to the hotel 15 minutes before check in , we were told our room was clean but not ready . By 3 pm the crowd came in which left us no choice to get back in a very long line and unable to check in for another hour. There’s git to be a better way. How about give people a number and call it in order Ike a bakery does. Hotel breakfast service has a low level of awareness. Assuming everyone is there for the buffet is not ok. We were charged for 3 meals when we only had 2. A teenager was with us but chose to eat at McDonald’s .
Read More
Rosario
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was good
Rafique
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Terrible sevices and Ac was not working in our room and we ask other peopel who staying their AC was not working eithe they gave a fan to sleep but did not replace room same room .
Ivan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was really dirty. Elevators are so over loaded they cant keep up.
Kayla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We came to the city for my daughters 11th birthday, The hotel itself was perfect location for us (walkable to lots) - the rooms were clean, the check in was seamless, and we were able to store our bags while walking around the city (before check in and after check out) which was awesome. But what really made it special was the attendant who checked us in (her name was Dominique) was an absolute gem, made my daughter a little birthday present, She gave us a suggestion of seeing the Statue of Liberty at sunset (which we took her advice and it was incredible). My daughter wouldn't stop talking about how sweet she thought this woman was - she said "I think that's the nicest lady in New York" It really means a lot to me she made my daughters birthday extra special, we wanted to find her to tell her thank you as we were checking out but couldn't find her, so girl if you see this, THANK YOU SO MUCH!
Read More
Arash
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Foo
Robert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Jagjit
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Jigar
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Front desk and concierge were nice and professional. The elevators take a very long time. The bathroom is not good at all in the room. The pipe under the sink faucet was leaking quite a bit. Shower sprays out side on the floor. Hot water in the shower makes the pipes rattle creating lots of noise outside of the bathroom. And very minimal light in the bathroom, I had to put the floor lamp inside the bathroom to get more light. Location was not the best, be cafeful walking at night.
Read More
John
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No housekeeping for 2 days, but day of check out they are knocking on our door at 10:00 am Had to ask for towels at 11:45 pm and finally got what I requested almost an hour later. Elevator use is horrible. Takes forever to go from room to lobby because they are so full and slow. Check in-room not ready at 3:00. Which we could have understood if staff was up front with us the two times we stopped in prior to 3:00. Bedding- main cover between two sheets was dirty and stained.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 DoubleTree by Hilton New York Times Square West

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.2
Pleasant
From 1,664 reviews
Cleanliness

7.8

Room Comfort

7.4

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews DoubleTree by Hilton New York Times Square West

Number of reviews per page
20
40
Top reviews
Erica
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

lovely staff
Mohamed
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Not so clean, rooms very small. Elevator old, and staff not so friendly
kaili
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Very convenient location - subway station at the end of the block; close enough to Times Square that you can go and check things out but far enough away that you’re away from the swaths of people! Great coffee shop next door! The staff were wonderful; always willing to answer questions or solve problems! We had our ac unit quit in our room and I went to the front desk to inquire about it - within half an hour it was up and running again! The only downside was how long the wait for the elevators were - not a big deal to just take the stairs except when we had all of our luggage with us. This wasn’t an all day issue but definitely around check in/out times.
Read More
Timothy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

If you show up 15 minutes before check in, don’t tell some one their room is clean but not ready then make then have a seat in the lobby only to get back in the end of a very long line when the room is ready.
ELONA
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

The rooms were small and the AC was not working properly the entire stay. Thay also only made up one bed, never the other bed?
Verified traveler
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Beautiful hotel, the staff was friendly and attentive. Bed was comfy the only downside was the room was small and there was no fridge in the room.
Kim
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Friendly fast check in. Convenient location
YOHANDY
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Cerca de times square asi que facil de llegar
Jared
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was good
Rebecca B.
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

As a loyal Hilton Honors member, I expected the Double Tree to be on par with other facilities like it I have visited. It was not. The lobby was small and always overcrowded, the elevators and rooms were tiny, and when we went to our room the first time, it was 90 degrees in the room. So I went all the way downstairs to get a new room, and the clerk said they had no more rooms and I would have to deal with it if they could not fix it - they would put a fan in there. When we got back from dinner, I asked again, and we were moved to another room that miraculously appeared. After spending almost $2000 on a room, I should not have to be treated like that.
Read More
Timothy
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Got to the hotel 15 minutes before check in , we were told our room was clean but not ready . By 3 pm the crowd came in which left us no choice to get back in a very long line and unable to check in for another hour. There’s git to be a better way. How about give people a number and call it in order Ike a bakery does. Hotel breakfast service has a low level of awareness. Assuming everyone is there for the buffet is not ok. We were charged for 3 meals when we only had 2. A teenager was with us but chose to eat at McDonald’s .
Read More
Rosario
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything was good
Rafique
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Terrible sevices and Ac was not working in our room and we ask other peopel who staying their AC was not working eithe they gave a fan to sleep but did not replace room same room .
Ivan
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Room was really dirty. Elevators are so over loaded they cant keep up.
Kayla
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We came to the city for my daughters 11th birthday, The hotel itself was perfect location for us (walkable to lots) - the rooms were clean, the check in was seamless, and we were able to store our bags while walking around the city (before check in and after check out) which was awesome. But what really made it special was the attendant who checked us in (her name was Dominique) was an absolute gem, made my daughter a little birthday present, She gave us a suggestion of seeing the Statue of Liberty at sunset (which we took her advice and it was incredible). My daughter wouldn't stop talking about how sweet she thought this woman was - she said "I think that's the nicest lady in New York" It really means a lot to me she made my daughters birthday extra special, we wanted to find her to tell her thank you as we were checking out but couldn't find her, so girl if you see this, THANK YOU SO MUCH!
Read More
Arash
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Foo
Robert
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Jagjit
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

.
Jigar
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Front desk and concierge were nice and professional. The elevators take a very long time. The bathroom is not good at all in the room. The pipe under the sink faucet was leaking quite a bit. Shower sprays out side on the floor. Hot water in the shower makes the pipes rattle creating lots of noise outside of the bathroom. And very minimal light in the bathroom, I had to put the floor lamp inside the bathroom to get more light. Location was not the best, be cafeful walking at night.
Read More
John
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No housekeeping for 2 days, but day of check out they are knocking on our door at 10:00 am Had to ask for towels at 11:45 pm and finally got what I requested almost an hour later. Elevator use is horrible. Takes forever to go from room to lobby because they are so full and slow. Check in-room not ready at 3:00. Which we could have understood if staff was up front with us the two times we stopped in prior to 3:00. Bedding- main cover between two sheets was dirty and stained.
Read More
Number of reviews per page
20
40