DoubleTree by Hilton New York Times Square West

Hotels
7.2
/10
Pleasant
1,664 reviews

What Guests Say About Their Stay

Verified traveler
10.0
/ 10
Hotel was in a very good location. Not far from Penn station or Times Square. Overall Hotel was very good. Loved our room and shower room. Hotel could benefit with a mini fridge and more up to date USB sockets. Lifts are a bit slow and stops at most floors but were ok. Hotel staff were friendly and helpful. Particularly Steven who was assisted us to extend our check out for up to an hour which helped us tremendously. Carlos was so friendly and stored our luggage yo pick up later. Offering us water and cookies on our way home. There are great local places to eat (Aroma cafe and 2.Bros pizza) and open until late. There is a rooftop bar and gym (but we were out most of the day so did not really experience them but heard great reviews). Would definitely come again and recommend.
Verified traveler
10.0
/ 10
Friendly welcome from helpful staff and hotel in excellent location. Not the largest of rooms but decent sized for Manhattan. Would definitely stay again.
Kathleen
10.0
/ 10
Excellent hotel and a truly excellent staff. The staff was always warm and very helpful. You couldn't ask for more.
In the Area
See Map
350 W. 40th Street, Manhattan, New York City, New York State, United States, 10018

Main Facilities

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AC
24-Hour Front Desk
Parking
DoubleTree by Hilton New York Times Square West is located in area / city Midtown Manhattan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around DoubleTree by Hilton New York Times Square West

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350 W. 40th Street, Manhattan, New York City, New York State, United States, 10018
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Discover More About DoubleTree by Hilton New York Times Square West

Location


DoubleTree by Hilton New York Times Square West is located in area / city Midtown Manhattan.

About DoubleTree by Hilton New York Times Square West

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Enjoy luxurious treats and incomparable experience by staying at DoubleTree by Hilton New York Times Square West.

All facilities in DoubleTree by Hilton New York Times Square West

Others DoubleTree by Hilton New York Times Square West
Others

Things to Do

  • Fitness center
  • Health club

Accessibilty

  • Accessibility equipment
  • Disabled access friendly

In-room Facilities

  • Hairdryer
  • TV

Kids and Pets

  • Babysitting with surcharge

Transportation

  • Parking with surcharge

General

  • AC

Public Facilities

  • Room service

Hotel Services

  • 24-hour Receptionist

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in DoubleTree by Hilton New York Times Square West

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, 24-Hour Front Desk, Parking
Check-In / Check-Out Time
From 15:00 - Before 12:00
Available rooms at DoubleTree by Hilton New York Times Square West
612
Number of floors in DoubleTree by Hilton New York Times Square West
34
Another facilities in DoubleTree by Hilton New York Times Square West
Fitness center, Health club, Accessibility equipment, Disabled access friendly, Hairdryer

Frequently asked question in DoubleTree by Hilton New York Times Square West

What are available facilities at DoubleTree by Hilton New York Times Square West?
There are top facilites at DoubleTree by Hilton New York Times Square West such as AC, 24-Hour Front Desk, Parking. (some may require extra charges)
What is normal check-in & check-out time at DoubleTree by Hilton New York Times Square West?
The standard check-in time at DoubleTree by Hilton New York Times Square West is starting from From 15:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in DoubleTree by Hilton New York Times Square West

7.2
Pleasant
From 1,664 reviews
Cleanliness

7.8

Room Comfort

7.4

Service and Facilites

7.8

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Traveler Reviews DoubleTree by Hilton New York Times Square West

Number of reviews per page
20
40
Top reviews
Verified traveler
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Hotel was in a very good location. Not far from Penn station or Times Square. Overall Hotel was very good. Loved our room and shower room. Hotel could benefit with a mini fridge and more up to date USB sockets. Lifts are a bit slow and stops at most floors but were ok. Hotel staff were friendly and helpful. Particularly Steven who was assisted us to extend our check out for up to an hour which helped us tremendously. Carlos was so friendly and stored our luggage yo pick up later. Offering us water and cookies on our way home. There are great local places to eat (Aroma cafe and 2.Bros pizza) and open until late. There is a rooftop bar and gym (but we were out most of the day so did not really experience them but heard great reviews). Would definitely come again and recommend.
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Joanne
icon-Business
Business
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Staff was very helpful. Room was quiet, spacious and clean, although I don’t think I ordered a room for disabled. The sliding bathroom door seemed derailed of its track because it was hard to pull. It didn't glide smoothly. 4 elevators were operable. Not a long wait. Great location! I would stay again.
Adaobi
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Ever
ashley
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was incredible
Mohmmad
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

At the time of booking, they said breakfast is complimentary but we had to paid heavily for it. So not satisfied with all this nonsense.
Latoya
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

After our bath the water would always seep under the bathroom door and flood the toilet floor, so the floor outside of the bathroom would always be swimming with water and we had to put several towels on the floor every time we took a bath. Also, the phone line in the room was not working properly at all, the phone lines were crossed with the lines of another room, so it kept on double ringing when calls were made to room service and i couldn't make toll free calls from the room. Also, I was told at the front desk that even though i was a Hilton honors member the water given at the front desk was only for gold or higher members and not for my level. Also, the room was very tiny, the space was very small. The wait time for the elevator was a bit long most times to go to the room and to go down to the lobby which made us disheartened when we had to leave the room. Lastly room service was inconsistent with cleaning as some times they did not come to clean the room, and my husband had to call one day after they left the floor to request service.
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shamar
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great hotel
S. L.
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The desk staff was wonderful. The area is great. But the condition of the room and bathroom was below standard. We saw a roach at the bar and by the coffee station.
Luciana
2.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Experiência horrível. O pior hotel que já me hospedei em NY. Funcionários rudes e antipáticos na recepção. Ninguém faz a mínima questão de sorrir e ajudar. Elevadores abarrotados, demorados. Um homeless me abordou na recepção pedindo dinheiro. Cobrança de 10 dólares por encomenda (pacote) que recebe no hotel Tive um problema com uma recepcionista (Joseline) Recebi uma encomenda e fui retirar a noite quando cheguei no hotel, fiquei 10 min esperando e ninguém apareceu… perguntei novamente na recepção e me disseram para esperar mais 1/2 hora. Voltei no dia seguinte pela manhã, a recepcionista (Joseline) me falou que não poderia pegar a encomenda. Me mandou voltar as 15h… Nunca vi isso! Fui muito mal atendida Limpeza super agradou
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Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Friendly welcome from helpful staff and hotel in excellent location. Not the largest of rooms but decent sized for Manhattan. Would definitely stay again.
Kathleen
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Excellent hotel and a truly excellent staff. The staff was always warm and very helpful. You couldn't ask for more.
Asia
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

It was convenient for travel
Veronica
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Great place to stay
Bernadette
icon-Business and Leisure with Friends
Business and Leisure with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Location was easy to do what I needed to do. Great gym
Carla
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Easy check in and out. Carlos from bag storage was AWESOME!!
Lilia
icon-Leisure
Leisure
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I was waiting to check in for several hours. My check was around 3 PM and I couldn’t check in until 6:30 PM. They didn’t even offer water. Check in line took forever.
Tim
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

slow elevator service at times
Jessica
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The elevator
Kaushik
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice. Front desk gave us breakfast coupons because they were not able to get us a room with a view.
Brian
icon-Business
Business
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Melanie at the front desk was super helpful and friendly. Th
Number of reviews per page
20
40

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Others 4 DoubleTree by Hilton New York Times Square West

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.