A stay at Capella Hanoi places you in the heart of Hanoi, within a 15-minute walk of Hoan Kiem Lake and Vietnam Revolution Museum. This 5-star hotel is 0.3 mi (0.6 km) from Hanoi Opera House and 0.6 mi (1 km) from Thang Long Water Puppet Theatre.
The Lobby was filled with used stuff and no proper place to sit. The room was smelly, some part of floor was chapped, it looks different from the photos provided. Unfortunately, we didn't take any photos to prove the condition of the hotel.
This hotel were fully booked but was not updated yet even I paid for the room. They automatically sold my booking to another nearby hotel with poor quality.
The staff is very helpful and friendly, only the room size is small compared to hotels in the Da Nang area, and the room smells like wood. The rest is all okay.