Apartment in Wonokromo

Having a staycation with my best friend. We also brought our kids. The hotel is family and kids friendly. The staffs are kindly and helpful. The ambiance is comfortable. The room is clean, either. We also tried to have breakfast. The food was also tasty, and I preferred the local food. Kids enjoyed the food, especially the sweets. There is also an indoor playground for the kids. We really enjoyed staying in Best Western Papilio Hotel. Thank you for the great service.

The hotel is great for a short escape. The location is very strategic, the room is wide and clean, the service is excellent! They gave me a non-smoking room as I requested and I am so grateful for that. And what great next is that they gave guests a reusable and refilled water bottle and glasses so that no plastic wasted. Go Green!

We're family with kids, staying at this hotel for three nights, and we had a wonderful stay at this hotel. The location is incredibly strategic – right in the city center, making it easy to get around and close to many restaurants, shopping centers, and attractions such as Surabaya Zoo, Submarine Monument, Heroes' Cemetery, and etc. The room was spacious, spotless, well-maintained and equipped with adequate facilities. The bed was comfortable. Additionally, they have microwave in the rooms! Overall atmosphere was calm and relaxing. It truly felt like a home away from home. The view of the city of Surabaya from our rooms was truly beautiful. The breakfast was good, with a variety of options available each day. What stood out the most was the excellent service! The staff were friendly, helpful, and always ready to assist with a smile. From check-in to check-out, and during breakfast time- everything went smoothly and professionally. Highly recommended for both business and leisure travelers looking for comfort, convenience, and top-quality service in the city center. Surely will come back!

Very clean, friendly staff, best service, just stayed here and want to come back again. Highly recommended, thank you, the Alana Surabaya 😍☺️

The place is so comfy, clean, very nice. The facilities are so complete with a lot of food and drinks. The breakfast menu is so good. Overall very nice. I will come back again to this hotel if I have any chance.

Very clean, nice staff, and senior-friendly hotel, mostly they have a lot of space enough to bring a wheelchair, the food is good, the coffee is good, I enjoy staying here, thank you for the experience

The strategic one, and then the cheapest!

services are awesome, cozy enough with minicafe in the first floor. if you are food traveler, feel free to visit food court around this hotel, happy traveling! :))

One of the best in its class for a fair reasonable price. Very nice staff, excellent cleanliness, very strategic location! I'm sure I'd book a room when I'm back to Surabaya.

Suka sekali menginap disini. Semua staff ramah-ramah. Security juga sangat membantu ketika parkir mobil. Receptionist membantu waktu check-in dan memenuhi request saya buat menyediakan setrika. Pokoknya the best lah. Sekali menginap disini jadi ketagihan.