－Highlights－

・Discover the extraordinary landscapes of New Zealand at your own pace
・Take advantage of included shower, bathroom, stove, built-in BBQ, and many other basic utensils
・Enjoy free convenient transfer between Auckland Airport (AKL) and the rental office
・Stay protected with the included Inclusive Pack insurance package


－What You Can Expect－

Embark on an epic road trip across New Zealand's most scenic landscapes. Head to the rental office with a free transfer from Auckland Airport (ALK). Gain access to basic facilities already included in your vehicle, such as a refrigerator, shower, bathroom, stove, kitchen utensils, picnic table, and built-in BBQ. Choose from a double bed or two single beds. Make the most of your New Zealand vacation with this 2-person campervan rental.


－Important Info－

・Eligibility: driver must be age 21 and over
・Vehicle Type: 2-person Berth Ultima motorhome
・Pick-Up and Drop-Off Location: Auckland
・Rental Period:
- Rental period is based on days
- E.g. picking-up vehicle on August 1st at 3:00pm and returning vehicle on August 2nd at 2:00pm, counts as 2 days
・Documentation:
- International driving permit
- Original driver's license
- Original passport
- Driver's credit card for authorization (Visa, MasterCard, or American Express)


－Vehicle Info－

・Vehicle Dimensions:
- Length: 700cm
- Width: 204cm
- Height: 280cm
- Interior Height: 190cm
・Bed Dimensions:
- 1 double bed (191cm x 178cm) or 2 single beds (191cm x 60cm)
- Beds include pillows, blankets, and an additional change of sheets, pillowcase, and bedspread
・Power Supply (Volts): 12v battery, 240v mains, and solar power
・Fresh Water: 120L
・Waste Water: 120L
・Fuel Tank Capacity: 75L
・Vehicle Equipment:
- Air conditioning (driver's cab)
- Heating (driver's cab), diesel heating (main cab)
- Reversing camera
- External table
- Built-in BBQ
- Picnic table and chairs
- Front swivel seats
・Other Facilities and Equipment:
- Bathroom
- Shower
- Towels (dependent on number of travelers)
- Microwave (connect to 240v outlet)
- Gas bottle
- Refrigerator (110L - 130L)
- Personal safe
- Bucket and waterpipe
- Brush
- Matches and fire extinguisher
- Clothes hanger and clothesline
- Kitchen Utensils: plates, bowls, cups, tableware (excluding chopsticks), cooking utensils, wine glass, electric kettle, and toaster
- Media Equipment: AM/FM Radio, CD with MP3 audio/iPod/USB input facility, DVD Player with flat-screen, USB input, AUX input, Bluetooth, SD card reader, and Wi-Fi (1GB of data included)
- Child/booster seats, snow chains, and portable fan heater are available on request
・Please refer to the following websites for more information regarding the vehicle:
- 360-Degree View: https://my.matterport.com/show/?m=YfZWMD1VQuU&brand=0&ts=1
- Other Information: http://help.maui.co.nz/support/solutions/folders/5000253464


－Rental Office Info－

[Rental Office: Auckland Airport Branch]
・Address: 36 Richard Pearse Drive, Mangere 2022, Auckland, New Zealand (~3,500m from the airport)
・Contact Number: 0800-688-558 (for local toll-free calls) or +64-(0)9-255-3910
・Service Hours:
- Daily 8:00am - 4:30pm (closed on December 25th)
- Last Pick-Up and Drop-Off Time: 3:30pm

[Free Airport Transfer Service]
・Service Hours: 7:00am - 5:30pm, departing every 25 mins
・Service Range: from airport to rental office
・Pick-Up Location:
- International Terminal: across from airport building near Exit 6, 7, 8
- Domestic Terminal: across from airport building near Exit 3 and 4
・Please look for the yellow bus and present your campervan rental e-voucher for verification upon boarding. Driver reserves the right to collect transfer fees from travelers who fail to present voucher


－Pick-Up and Drop-Off Info－

[Online Check-In]
・Customers are recommended to check-in online in advance, please ensure the following when checking-in online:
- Vehicle selected, customer's name, pick-up and drop-off location and time is correct when checking-in online
- Flight details and every driver's info is provided. If there are 2 or more drivers, select "+Driver" on the "Driver Detail" page
- That the "Inclusive Pack" is selected and paid on the "Liability" page
- If child or booster seat, snow chains, portable fan heater, or other additional purchases are needed. Please ensure to request in advance as add-ons are subject to availability
・Please contact Traveloka Customer Service if traveler's info is incorrect

[Vehicle Pick-Up]
・Please arrive promptly at the rental office to pick-up your vehicle
・Please note that driver must pick-up vehicle and sign the rental agreement on-site in person
・Local rental office is entitled to retain the details of the credit or debit card provided by the customer in connection with a booking. Credit card will not be charged unless the following occurs. The below is for reference only, please refer on-site for exact information and fees:
- Vehicle is not returned in clean condition. Includes smoking related cleaning, as smoking is not permitted in the vehicle. The toilet and wastewater tank (if applicable) must be emptied prior to the return of the vehicle or cleaning and soiling fee will be charged
- Freedom camping and toll and traffic offenses, including speeding and parking violations
- On-road assistance where the malfunction was caused by customer's actions or omissions, or where the fault is not covered by the vehicle manufacturer’s guarantee
- Vehicle returned late
- Vehicle not returned with a full fuel tank and full bottles of gas
・Please reserve at least 1 hr for vehicle pick-up and rental processing, on-site staff will also provide brief introduction of vehicle

[Vehicle Drop-Off]
・Please ensure to return vehicle at designated location on time
・Additional fees will apply for customers who fail to return vehicle with full tank of fuel
・Maximum surcharge of NZ$250 will apply if vehicle is not returned in clean condition. Includes smoking related cleaning, as smoking is not permitted in the vehicle. The toilet and wastewater tank (if applicable) must be emptied prior to the return of the vehicle or cleaning and soiling fee will be charged
・Please leave additional rental equipment and items on the front passenger seat. For other larger equipment, please return them to their original place
・Please remember to take your luggage and personal belongings


－Insurance Info－

[Inclusive Pack]
・The Inclusive Pack includes:
- Liability reduction option (zero-liability), credit card authority taken at pick-up
- Damage includes any and all damage to third party property, and any and all damage to the rented vehicle including windscreens, tires, towing and recovery costs, theft, fire, break-in or vandalism
- Single vehicle roll-over cover
・The Inclusive Pack will not apply if the following situations occur:
- Any damage caused by wilful misconduct (e.g. sitting or standing on the bonnet or roof of the vehicle) or driving under the influence of alcohol or drugs, or negligence
- Any damage where the customer is charged by local authorities for being careless, showing gross
negligence or wilfulness in failing to abide by the local road rules
- Damage caused to the vehicle because total load (kg) has exceeded recommended load as stated in the vehicle manual
- Damage caused by drivers not identified on the rental agreement and/or drivers that have a license that has been canceled or suspended and/or drivers who have a license that is classified as a learner or probationary license
- Any damage caused to the vehicle due to the incorrect use of snow chains; and any damage associated with the incorrect use of fuel (fuel being diesel or petrol), which includes biodiesel which should not be used, or water or other contamination of fuel
- Retrieving or recovering a vehicle, which may include, but is not limited to a vehicle that has become bogged, submerged, caught, trapped, stuck or restricted in any way and/or has been abandoned, in each case in circumstances within the control of the customer
- Replacing keys, which have been lost, damaged or stolen, or retrieving keys which have been locked in the vehicle
- Please refer to rental agreement for other insurance policy information


－Additional Info－

・Minimum of 5 days is required for campervan rental
・Rental is not recommended for travelers with limited driving experience
・Please select vehicle model in accordance with number of passengers, including infants and toddlers
・Travelers are recommended to reserve sufficient time for baggage claim, customs, and transportation time to rental office when selecting vehicle pick-up time
・360 view of vehicle is for reference only
・Please note that vehicles are not wheelchair accessible or accessible for travelers with reduced mobility, please consider before booking
・Please notify in the 'Notes' section if a double bed or single bed is needed, please note that requests are subject to availability and is not guaranteed
・Similar vehicle models may be provided, please refer on-site for exact model