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Help Center - Xperience

Voucher Transfer If Booking is Under a Different Name

Unfortunately, Xperience vouchers are non-transferable. You will not be able to revise or change the name that is written on the ticket. Most of our partners strictly require you to bring a valid photo ID to be matched with the booking confirmation, and the visitor whose name is used at the time of booking has to be present during redemption.

When filling in your Contact or Visitor Details, you have the option to put your own name or book for someone else. Before you make a payment, please check your booking details carefully to make sure everything is correct.

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