If you have paid the wrong amount, please contact us via call, chat, or email. 

Please prepare or send us the information below: 

• Booking ID
• Bank name and account number used to make the transfer
• Account holder’s name
• Amount of payment transferred
• Traveloka’s bank name and account number the fund was transferred to
• Transaction date and time
• Transfer channel (ATM/internet banking/mobile banking)
• Payment proof