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Help Center - Car Rental

General Information

Cancellation & Change Information

How to Refund a Car Rental Booking
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Can I make changes to my reservation details?
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Can I reschedule my car rental reservation?
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Can I purchase add-ons after my e-voucher is issued?
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Product Information

Booking and Pick-up on the Same Day
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Why should I rent a car in Traveloka?
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Car Rental with Driver

Car Rental Usage

Services and Expenses Included in a Car Rental with Driver Purchase
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I can't reach my driver, what should I do?
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How to Get Driver’s Information
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Car Rental Booking

How do I know whether I will need to book an out-of-town package?
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How to Book Car Rental with Driver
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What is included in my basic rental service?
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Rental Cut-off Time
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About Add-ons
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I need to use the car for more than 12 hours but less than 2 days. Will I have to pay an overtime fee or an extra rental day?
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If I start my rental at night, what counts as 1 day?
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Booking and Using a Car on the Same Day
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Services and Expenses Not Included in a Car Rental with Driver Purchase
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How to Submit Special Requests
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What’s Not Included in Basic Service
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More Articles

Car Rental without Driver

Car Rental Usage

How to Pick Up the Car
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Services and Expenses Included in a Car Rental without Driver Purchase
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More Articles

Car Rental Booking

How to Book Car Rental without Driver
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Services and Expenses Not Included in a Car Rental without Driver Purchase
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More Articles
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