If your account is locked, it means that we have detected a suspicious activity and have therefore secured your account.
You can unlock your account by following these steps:
- Go to the Traveloka login page and tap Forgot Password?.
- Enter the email address/mobile number you registered on Traveloka, then tap Continue.
- You will receive a verification code on your email address/mobile number. Enter the code, then tap Submit.
- You will be asked to create a new password.
After that, you will be able to log in to your Traveloka account again.