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Help Center - Taxi

How to Report a Complaint

We’re sorry to hear that your experience was not satisfactory. Please report your complaint to BlueBird through their call center at +6221 7971245. Don’t forget to prepare the following information when contacting BlueBird:

  • Passcode
  • BlueBird Door Number
  • Pick-up Date & Time
  • Driver Name

You can find the information above on your e-ticket.

Your complaint will be investigated with BlueBird.

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