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Help Center - Scams Report

Beware: About Scams and How to Avoid

Beware of Scams


A scam is a term used to describe attempts of fraud or deception, especially in the online context. Scams can occur in various ways such as email, text messages, bogus websites, phishing links, even calls.

Scams often employ false promises or deals that are too good to be true. For example, you may be offered a big discount or a message about winning a prize. Be aware because it could be a scam. 

How to Identify A Scam


An effective way to identify a scam is to pay attention to details and be wary of unreasonable offers. Here are some characteristics of a scam you should pay attention to:

1. Tempting Offers

A common scam is offers that are too good to be true such as winning a prize with little or no effort. These are meant to generate instant desire and ignore common sense.

2. Time Pressure

Scammers usually create a sense of urgency, urging victims to act immediately so as not to miss out on the opportunity. This tactic is intended to limit the time you have to think or verify the veracity of the offer, so that you act impulsively.

3. Requests of Personal Information

Scammers often ask for personal or financial information, such as bank account details, credit card numbers for seemingly logical reasons. This request is usually tied to a tempting promise, but in actuality is aimed at stealing your identity or funds.

4. Poor Spelling and Grammar

Scam messages often have blatant spelling or grammatical errors. This is a warning sign that something is suspicious. These errors usually happen because scammers do not pay attention to detail or they may not be adept in the language of their targets.

5. No Clear Contact Information

Scammers often use bogus testimonials from people who have benefited from their offers. These testimonials are designed to give the scam a false credibility, encouraging potential targets to fall for the scheme. 

How to Avoid Scams


Scams have the potential to cause financial harm and can threaten the security of your personal information. When sensitive information like your bank account details fall into the wrong hands, the risks are enormous. It is very important to always be alert and careful.

Follow these methods to avoid potential scams:

1. Always Verify Information

Before taking action based on an email, message, or online offer, always verify its authenticity. You can do this by contacting the company or entity in question via their official channels, such as the telephone number or email address listed on the official website. This will ensure that the information you receive is legitimate and not an attempt at fraud.

2. Use Internet Security

To protect yourself from cyberattacks, we recommend that you install a trusted internet security software, such as antivirus and firewall, and ensure that they are always updated. This software can detect and prevent malware or other cyber threats that may try to infect your devices through scams.

3. Do Not Share Personal Information

Always be careful and never give your personal or financial information, such as credit card numbers, passwords or bank account details, to anyone or a website you do not know or trust. Scammers often seek this information to commit fraud or identity theft.

4. Be Wary of Links and Attachments

Never click or open a link or attachment from an email or text message that you do not recognize or seem suspicious. These links and attachments may contain malware or direct you to fraudulent websites designed to steal your personal information.

5. Be careful with offers that are too tempting

Always be wary of offers that seem too good to be true. Scammers often use tempting offers to attract victims. If you come across an unusually attractive offer, do a thorough check and be skeptical of its legitimacy before acting further.

Always #CheckAndReject suspicious information claiming to be from Traveloka. Get reliable information only through Traveloka's official channels. Click the https://www.traveloka.com/en-id/help for more assistance!

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