Crowne Plaza CANBERRA by IHG

The room was too hot and the aircon didn't cool it well enough even on the lowest setting. The shower was over the bath with a curtain. Something I wouldnt expect from such a big hotel chain and the problem was that the water all flowed out on the ground when you showered into a hugepuddle also there was no valet or assistance with bags to thw room

Excellent room

Hotel was fantastic. will be booking again with the hotel

Room was clean and staff friendly

Very good breakfast

The breakfast was the usual so it was decent w order-to-cook station. I asked for a room away from the restaurant and got it. The room was clean

What a disappointment. I'd always regarded the Crowne Plaza as a 3- or 4-star hotel but was sadly disappointed. We had booked a junior suite and expected a nice big room. Arriving at about 8pm and tired after a long delay in the aircraft, we found It was a big room (70 m2 ?) but there was no hanging space for clothes and no drawers! We complained and the Manager, MABI, quickly came to help. However the best he could offer was a room on a lower floor which did have hanging space for clothes but again no drawers so it meant living out of a suitcase for 7 days. There is only one set of lifts which meant a walk of a hundred meters or more to the restaurant or exit. Restaurant hours are limited. 6 am to 10am and 5pm to 9pm (approx.) outside of these hours (except for a happy hour at 4.30pm) there is only room service and there is no coffee shop. It’s obviously a family hotel and there were many children. Unrestrained children at the breakfast buffet are a nuisance and a health hazard. Servicing of rooms was adequate, but items (eg tea bags) were often not replaced.

Clean room, comfy beds, great room service options, well located within city CBD, helpful and accommodating staff.

The building is a little old, but it is clean and has everything you need for one night. The pool was cold, so we couldn't enjoy it much

Cozy and good quality room with a cleanness. Very kind staffs assisted all. The inquiries…. Very satisfied.

Staff was excellent and confident location

Clean room and good central location

The room wasn't clean properly each day Had to consistently ask for breakfast order form and replace the coffee Bed linen didn't fit the bed towels looked 30 years old Been staying in this hotel for 30 years its been a consistent downward spiral of the service and an upward spiral in the cost Management needs a shake up

Great location. Rooms were very clean and the beds were comfortable. Very enjoyable breakfast. Friendly staff.Highly recommend this hotel.

Reception staff was great, room was decent, clean and tidy

Room was clean and comfortable, staff were excellent parking is difficult outside so definitely recommend the hotel parking

Fantastic buffet breakfast, conveniently located, helpful staff, really enjoyed our stay!

parking, cleaner, outdated bathroom, price

The staff were very helpful and courteous.

Everything is good