Hides Hotel Cairns

Amazing, great location

Terrible hotel: not clean, in need of an update and very rude front desk.

That’s a terrible experience that you should avoid at any cost. The facility (not a hotel as you may think) looks like an abandoned building with more or less functioning amenities. No wifi, and rooms aren’t cleaned up upon request (holding the “cleanup tag” at the door knob). On the other hand, guests to the hotel seem to have a common attitude of screaming and shouting in the middle of the night - not sure why, hence wall isolation is extremely poor. Overall bad experience and I had to put my phone in rooming during my stay to access the internet (had to pay $20/day), which could be spent on a decent hotel nearby

Great value for money. Close to everything. Staff are always friendly and helpful. Have stayed before and will stay again.

Breakfast was a bit simple.

Loved the elevators and lovely staff

Not family friendly

Often stay at Hides because it is so central. I’ve been staying there for at least 30 years. It’s a bit jaded but ok. I do object to paying about $170 a night and only have the room serviced once in 4 days. No butter at breakfast the last day. But I am fond of the old thing and will continue to patronise her!

You get what you pay for...hotel is in the center of the city with esplanade, eateries and ferry station close by ...but lacks in other areas.

Late check in with no hassles. Close to all facilities and eating spot.

Located centrally in Cairns means walking everywhere is easy. Great hot shower, reasonably comfy bed, ceiling fan to reduce humidity and air con. Television didnt work, even after technician visit. Basic breakfast but seating on balcony was great start to another day in the tropics

Budget hotel, location is not bad, stuff at the front desk not friendly

Don’t stay here. It’s like being in prison. There is nothing “hotel” about it. Dirty room, covered with mould and stains and rust. Bathroom is just disgusting with shower that constantly drips, shower curtain that is disgusting, rust, dirt, hair. Who knows what diseases are in there. A/C may as well not exist. Room is so hot even with whatever ac unit it is turned on and fan on. Beds smell. Extra pillows were given but definitely had not been laundered, smelt dirty and unwashed. Honestly stay away. We were three people staying in a room and one left early to check into the Novotel. The other two were checking out the next day anyway and left early to go sit at the airport. Towels were dirty. DONT WASTE YOUR MONEY. It’s just grim, prison like, hot, dirty, stuffy, mouldy and rusty.

Room was comfortable and breakfast was nice n fresh

The location is excellent. The front staff very helpful. Had issue manager was useless basically said couldn't help. Lady on desk quickly moved us to another room. Solving everything

A/C didn’t work on the first night, Beds aren’t comfy, fire alarm went off.

The hotel is in a great location—the beachfront promenade is within walking distance, as is everything else you might need. For an additional fee, you can rent a parking space in the garage, but there are also parking spots available right outside. The hotel itself could use a bit of a makeover, but it was clean and the air conditioning worked well.

Great

This motel is an average place to stay overall. It’s clearly old and outdated, but it’s generally clean and acceptable for a short visit. The staff are friendly and welcoming, which helps make the stay more pleasant. One of the biggest advantages is the location—it’s within walking distance to shops, restaurants, and other nearby spots. While it could use some updates, it’s a decent option if you’re looking for convenience and friendly service without expecting anything fancy.

Room was average. Air conditioning not working, didn’t cool enough. Carpets in the hallway were dirty.