ibis Newcastle

Thank you

Great customer service provided

Was good

Overall enjoyed the stay and would stay again

Receptionist at check in was professional and polite. Would definitely stay there again.

Unfortunately the toilet was not cleaned and there were hairs on it. The fridge was also not cleaned and still had previous people food in it The fridge made a loud noise all night The entire place did not feel clean Also need to bring your own pillows as pillows felt as though no cushion in them Lucky I am short as the towels only just covered my body to dry me also It was cheap for the night so I guess I got what I paid for

This is what you expect of an Ibis property, clean, compact and perfectly suited to my needs for an overnight stay. The staff were extremely responsive, when there was a problem with the first room they sent me to, the problem was rectified immediately and they added some complimentary wine and parking. There is transport into the centre of Newcastle if needed, though its not far to walk to Pubs, Clubs and shopping centres.

It is what it is. A bed and a shower and that is all that is sometimes needed.

Extremely convenient

The room is dirty.

Clean

Room had 15 plus roadworks about 2 metres from my window, it was ground floor facing the road, no parking, go park on the road. His words, car was full of a trade show presentation. Toilet didn’t flush, water from toilet ran all night, large window in bathroom, no curtain, checked in at 7.30pm checked out at 5am, as needed to go to the bathroom, room smelt wet or damp

No bottle opener at the bar, staff were very polite, there were no other restaurants near, besides dominoes & KFC no shops more commercial area we thought it was closer to shops.

Terrible

Bang average hotel. Good location in Newcastle West end, easy walk to transport and waterfront. Rooms adequate, although modular bathroom is pokey. Staff service was generally very good. Parking costs extra $25. Breakfast $20 was terrible - bad options, little choice, struggling to keep up even with minimal patronage. Better going to a cafe down the road.

Stayed here a few times over the years. Service is good and rooms are comfortable. Quick walk for eating from KFC to top line dining. My preference is usually Wests Leagues for good value and proper drink prices.

The staff went above and beyond to help us. Really appreciated all their assistance and patience!

No chef available for breakfast, disappointing. But other than the hotel was pleasant.

Air conditioning in room 320 drips a lot of water. Had to turn it off. Phone doesn't work so couldn't call down to let you know. All in all not great is it? Still you get your money so who cares right?

Very good for the price