Riviera Mackay

Great location

Well stocked spacious apartment with great view of the river. Conveniently positioned close to shopping centre. Modern appliances and well maintained. Minor issues were, strictly only one room access card allowed, which can be inconvenient with two people, and no shelves in the cupboard. Otherwise recommended.

Fantastic overnight stay here. Unit very clean, with lovely views of the river. Polite and friendly staff. Will definitely be back if we need Mackay accom again.

Nice location and good accommodation!

Unable to use some of the appliances as we’re out of order. Very disrespectful people in other apartments on the last night . With doors slamming and music way to loud .

Recommend extra keys for guests who have more than one person in their group. Room was clean but furniture, walls , bathrooms all dated

Great apartment, Weird smell. Customer service not up to scratch

The photos show a pool area suggesting that it has its own swimming pool, but it is near the local pool in town.

Close to the lagoon and Canelands. Clean map seen room. Nice view.

Excellent room Staff extremely helpful and pleasant

room was perfect. great view

Terrible condition got its age. The carpet was stained. The apartment smelt from the drains and the room had not been cleaned properly. Very disappointing

Check in was seamless, the apartment clean and in good condition. We like the location, close to everything

Very comfortable apartment with plenty of room. Great location near the city, free swimming pool Lagoon and large shopping centre.

The blinds in lounge room were mouldy, floor was a bit sticky to walk on and the shower screen in the bedroom was soap scummy. Some dishes were dirty. TV controls for the bedroom were on top of switchboard cabinet instead of on the side table in bedroom. The apartment was very comfortable and roomy. We had a good night sleep.

Reception staff are barely civil in communications prior to the stay, but much better during the stay. Manager of the apts was helpful when I escalated to her, but we had an issue with the lift and her first response was that someone did it. The staff attitude towards paying guests leaves a lot to be desired. Apartments are very nice and location is great, but I wouldn’t stay again. They are beyond rigid with everything - read the rules before staying. Rooftop area is amazing, but they don’t encourage use of it and no outside guests allowed. Advertised room with a queen bed, but it was a double bed at best so sleep wasn’t easy with 2 of us in a double bed. Recommend Quest on Gordon to anyone looking for Mackay accom - staff, room and facilities all brilliant.

As always i enjoy my stay here.

Clean room, but had Clean the room sign out for three days. ( Not done) ended up asking cleaner for clean towels. A little disappointing

Rooms and balcony needed a better clean

Good location, we liked the size and layout of the apartment, it also had a good sized balcony overlooking the river