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Apartment Tourist Complex & SPA Astera Bansko
Hotels
8,0
/10
Very Good
62 reviews
What Guests Say About Their Stay
Verified traveler
10,0
/ 10
Nice location , very good spa complex. Nice breakfast and dinner. 5 min a walk from gondola and turist center
Paul
10,0
/ 10
Great location, staff and amenities. Will deffo be returning in the future. The only thing I wasn't too keen on was the buffet style breakfast and dinner. There are many places to eat close by at good prices though.
MONIKA
10,0
/ 10
Me and my mum really loved this hotel, the staff and its facilities. As it was a low season, we seem to have the whole place to ourselves. The heated swimming pool outside made of rock where we stayed for hours, the spa with its saunas and the big two bedroom apartment we shared with my friend. Everything was very clean and luxurious. The staff was very friendly and welcoming. We had a late night flight so they allowed us to check out later than usual. We were on our vegan challenge but still found plenty of good food from the buffet as well as the menu. Overall had a very positive experience and even a tan. Already planning a new trip there. We rented a car and it was about two hours drive from Sofia but the journey was enjoyable due to great landscape. We also did a day trip to Greece that is an hour away.
In the Area
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8 Strazhite Str., area of Gramadeto, Pirin, Obshtina Sandanski, Blagoevgrad, Bulgaria, 2770
Main Facilities
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Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Available Room Types in Apartment Tourist Complex & SPA Astera Bansko
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What's around Apartment Tourist Complex & SPA Astera Bansko
8 Strazhite Str., area of Gramadeto, Pirin, Obshtina Sandanski, Blagoevgrad, Bulgaria, 2770
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Discover More About Apartment Tourist Complex & SPA Astera Bansko
General
Near Bansko Gondola Lift
Location
When you stay at Apartment Tourist Complex & SPA Astera Bansko in Bansko, you'll be in the mountains, within a 10-minute walk of Bansko Ski Resort and Bansko Gondola Lift. This family-friendly hotel is 0.4 mi (0.6 km) from Vihren and 0.4 mi (0.7 km) from SkiBansko by Traventuria.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Bansko Ski Resort - 0.4 km / 0.3 mi
Bansko Gondola Lift - 0.5 km / 0.3 mi
Vihren - 0.6 km / 0.4 mi
SkiBansko by Traventuria - 0.7 km / 0.4 mi
Museum of Otets Paisii Hilendarski - 1.2 km / 0.7 mi
Paisii Hilendarski Historical Center - 1.2 km / 0.8 mi
House Museum of Neofit Rilski - 1.3 km / 0.8 mi
Sveta Troitsa Church - 1.3 km / 0.8 mi
Bansko Permanent Icon Exhibition - 1.4 km / 0.9 mi
Velyanov’s House - 1.4 km / 0.9 mi
House Museum of Nikola Vaptsarov - 1.6 km / 1 mi
Holy Trinity Church - 1.6 km / 1 mi
Chapel of the Holy Virgin - 1.6 km / 1 mi
Ski Bansko - 6.9 km / 4.3 mi
Banderitsa Meadow - Mezhdinna - 6.9 km / 4.3 mi
The preferred airport for Apartment Tourist Complex & SPA Astera Bansko is Sofia Airport (SOF) - 181 km / 112.5 mi
Facilities
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a complimentary water park and an outdoor pool. This hotel also features complimentary wireless internet access, babysitting (surcharge), and ski storage. You'll be on the slopes in no time with the ski shuttle (surcharge).
Business Facilities
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Dining
Grab a bite at MUSSELS FARM, a seafood restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the room service (during limited hours).
Rooms
Make yourself at home in one of the 120 air-conditioned rooms featuring minibars. Rooms have private balconies. Cable television is provided for your entertainment. Bathrooms feature bathtubs or showers with rainfall showerheads and complimentary toiletries.
All facilities in Apartment Tourist Complex & SPA Astera Bansko
Swimming Pool
Entertainment Facility
Fitness Center
Functional Hall
Common Space
Things to Do
- Waterpark
- Turkish bath
- Fitness center
- TV lounge
- Spa
- Library
- Sauna
- Steam room
- Sun loungers
Public Facilities
- Coffee/tea in lobby
- Elevator
- Smoke-free area
- Safety deposit box
Transportation
- Bicycle rental
- Ski shuttle
- Storage
General
- Fireplace in lobby
- Parking
- Lazy river
Nearby Facilities
- Souvenir shop
- Hair salon
- ATM/Banking
Sports and Recreations
- Ski storage
- Bowling alley
- Pool or Snooker
Hotel Services
- Laundry service
- Porter
- 24-hour Receptionist
Business Facilities
- Conference center
- Business facilities
Family-friendly Facilities
- Children pool
Accessibilty
- Disabled access friendly
Kids and Pets
- Babysitting
Connectivity
- Free WiFi
Shuttle Service
- Train station pickup
Accommodation Policy & General Information in Apartment Tourist Complex & SPA Astera Bansko
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Pool access available from 10 AM to 8 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Check-in/Check-out Time
Check-in:
14:00 - 00:00
Check-out:
Before 12:00
- Late check-out fee: EUR 15 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pets Not Allowed
Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Cashless transactions are available, Contactless check-in is available, Essential workers only - NO
General Information
Popular Facilities | Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 14:00 - 00:00 - to 12:00 |
Available rooms at Apartment Tourist Complex & SPA Astera Bansko | 120 |
Number of floors in Apartment Tourist Complex & SPA Astera Bansko | 5 |
Another facilities in Apartment Tourist Complex & SPA Astera Bansko | Waterpark, Turkish bath, Fitness center, TV lounge, Spa |
Frequently asked question in Apartment Tourist Complex & SPA Astera Bansko
What are available facilities at Apartment Tourist Complex & SPA Astera Bansko?
There are top facilites at Apartment Tourist Complex & SPA Astera Bansko such as Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Apartment Tourist Complex & SPA Astera Bansko?
The standard check-in time at Apartment Tourist Complex & SPA Astera Bansko is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
What is the star rating of Apartment Tourist Complex & SPA Astera Bansko?
Apartment Tourist Complex & SPA Astera Bansko is a 4.0-star hotel.
How many floors does Apartment Tourist Complex & SPA Astera Bansko have?
Apartment Tourist Complex & SPA Astera Bansko has 5 floors.
How many rooms are available at Apartment Tourist Complex & SPA Astera Bansko?
Apartment Tourist Complex & SPA Astera Bansko has 120 rooms in total.
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More Reviews from Other Guests in Apartment Tourist Complex & SPA Astera Bansko
Overall Ratings & Reviews Apartment Tourist Complex & SPA Astera Bansko
Other sources (62)
8,0
Very Good
From 62 reviews
Cleanliness
8,2
Room Comfort
8,0
Location
9,2
Service and Facilites
7,8
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Traveler Reviews Apartment Tourist Complex & SPA Astera Bansko
Number of reviews per page
20
40
Top reviews
Verified traveler
10,0
/10
Reviewed 352 week(s) ago
Hotels.com verified review
good stay !
Verified traveler
10,0
/10
Reviewed 365 week(s) ago
Expedia Group verified review
Facilities are fantastic and also the location. Beautiful hotel
Verified traveler
Leisure with Friends
10,0
/10
Reviewed 378 week(s) ago
Expedia Group verified review
Nice location , very good spa complex. Nice breakfast and dinner. 5 min a walk from gondola and turist center
Verified traveler
6,0
/10
Reviewed 384 week(s) ago
Expedia Group verified review
Positive: Good pool & spa facilities. Friendly staff.
Negative: the room was noisy. The food at breakfast & dinner was awful.
Kim
8,0
/10
Reviewed 402 week(s) ago
Hotels.com verified review
The reception team are very helpful and always greeted you as you come out of the lift's. Our room was great on the 5th floor with 2 balconies. The cleaning was not great by the maids but all in all a fab room and good hotel.
Paul
10,0
/10
Reviewed 424 week(s) ago
Expedia Group verified review
Great location, staff and amenities. Will deffo be returning in the future. The only thing I wasn't too keen on was the buffet style breakfast and dinner. There are many places to eat close by at good prices though.
Teodor
8,0
/10
Reviewed 442 week(s) ago
Hotels.com verified review
The aquapark is big, the pools are warm enough, but a few buttons for waterfalls are not working, still great. The staff was very kind. They offered an apartment for us, but we prefer two rooms, because the apartments are in the next building and it is not so convenient to go to the pools from there. We need to change one of our rooms for the second night, not a big deal, but still little unpleasant.
Overall, very nice stay.
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MONIKA
10,0
/10
Reviewed 450 week(s) ago
Expedia Group verified review
Me and my mum really loved this hotel, the staff and its facilities. As it was a low season, we seem to have the whole place to ourselves. The heated swimming pool outside made of rock where we stayed for hours, the spa with its saunas and the big two bedroom apartment we shared with my friend. Everything was very clean and luxurious. The staff was very friendly and welcoming. We had a late night flight so they allowed us to check out later than usual. We were on our vegan challenge but still found plenty of good food from the buffet as well as the menu. Overall had a very positive experience and even a tan. Already planning a new trip there. We rented a car and it was about two hours drive from Sofia but the journey was enjoyable due to great landscape. We also did a day trip to Greece that is an hour away.
Read More
Verified traveler
10,0
/10
Reviewed 474 week(s) ago
Hotels.com verified review
Our second trip to the Astera. It was just as perfect as our first trip first trip 2 years ago. I wouldn't stay anywhere else in Bansko! It's a short walk to the gondola and in the nicest part of the town close to the edge of the Pirin Forest where there are some great walks. The hotel is great value for money and we love it! Just a fabulous holiday all round. Looking forward to next year already!
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Niky
8,0
/10
Reviewed 475 week(s) ago
Hotels.com verified review
Great hotel , very handy for gondola
Alex
6,0
/10
Reviewed 475 week(s) ago
Expedia Group verified review
My general impression is that this hotel is closer to a three star in terms of experience but achieved a four star ranking based on range of facilities.
We stayed for 4 nights. The hotel is well-situated in town for access to the lifts. There are numerous facilities including outdoor pool (slightly dirty) and sauna and indoor pool. The staff were mostly helpful.
Our room seemed dusty, beds were two singles pushed and made together not a double as advertised. Beds were not comfortable and heating / air con seemed to increase dust. Some of the furnishings were repaired by being stapled together. Literally. Bathrooms however were good.
Breakfasts were good, dinners were ok.
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Claire
8,0
/10
Reviewed 481 week(s) ago
Hotels.com verified review
It was great for skiing, the food however was generally cold and not that of a 4 star
Verified traveler
4,0
/10
Reviewed 532 week(s) ago
Expedia Group verified review
We were staying in a old building. The maintenance of the room was very bad. The shower was broken. one of the wall was with a leak.
We ask that some one will come to check the problem and no one came......
Verified traveler
10,0
/10
Reviewed 537 week(s) ago
Expedia Group verified review
Very good location. Staff was brilliant. Nice breakfast. Excellent facilities. Would definitely come back again.
Milos
10,0
/10
Reviewed 576 week(s) ago
Hotels.com verified review
Fantastik spa
Wee Pin
4,0
/10
Reviewed 580 week(s) ago
Hotels.com verified review
The positive part of this hotel is (1) its location, near to all shops and restaurant. The negative part of this hotel are (1) Some of the hotel staff at reception desk is very unfriendly and unhelpful. She is giving guests the look of unwilling to help when I approached her to ask the location of a restaurant and money changer; (2) there are two buildings, the one given to us is a 14 years old building, so room is old and desperately needed to renovate it to bring up to a 4 star hotel standard (it was stated as a 4 star hotel); (3) Beds are too soft, easily caused back pain if you sleep on them too many nights; (4)Breakfast and dinner provided in the restaurant are horrible. I ate some on my first night, too salty and meat are too tough. At the end, I only eat salad and fruits for the rest of my stay. Variety is ok but quality of the food is not up to a 4 star hotel standard. (5) Before I left for holiday, I was given information by the hotel staff that Euro is acceptable in hotel. However, when I checked out and needed to settle some bill, the receptionist told me only Bulgaria Leva is acceptable. At the last minute, I need to rush back to money changer in the town to exchange some Leva. It is not acceptable that a 4 star hotel provides incorrect information to guests.
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Verified traveler
2,0
/10
Reviewed 582 week(s) ago
Expedia Group verified review
The food in this place it's probably one of the worse I've ever had .. Plus the attitude of the staff .. Terrible
Verified traveler
6,0
/10
Reviewed 582 week(s) ago
Hotels.com verified review
I booked this hotel based on the good reviews that it had got and was surprised and excited by how cheap it was for a 4* hotel with half board in relation to the hotel description and facilities. Let's just say that you get what you pay for.
Pro's:
- Close to centre and gondola (5 minutes walk).
- Big, comfortable room.
- Spa and pool area is great, especially the hot outdoor pool.
- Helpful front desk staff although not all speak great english.
- Clean.
- Free wifi in lobby (worked some of the time - see cons below).
Cons:
- Food - dinner was pretty inedible although breakfast was passable.
- Service aside from front desk was awful. Staff in the dining room stood around chatting without helping guests.
- Spa refused to give additional towels (a bathrobe was provided in your room). We had to check out in the morning and shower after skiing before flying home. Although promised a towel they only had a tiny waffle robe available. The lady at the spa desk was angry and rude when we requested proper towels, sighing and rolling her eyes as such an 'audacious' request.
- Wifi in lobby didn't work in the evening when there were too many people trying to use it.
- Wifi (paid for) in room did not work.
In summary: Great hotel if you want basic but fairly cheap 4* facilities with a relaxing spa and don't mind about receiving poor staff service.
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Verified traveler
8,0
/10
Reviewed 588 week(s) ago
Expedia Group verified review
nice hotel, close to the gondola. Good spa and service
Flaviu
10,0
/10
Reviewed 589 week(s) ago
Expedia Group verified review
A good experience in your hotel. Evrething is ok. SPA center is very ok. SKI center have a nice people.
Number of reviews per page
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