Quality Inn & Suites Downtown Vancouver

We were willing overlook the open drug use, and people defecating on the side walk right in front of the hotel, we knew downtown isn’t the best area. But a hotel's most basic responsibility is to provide a place to sleep. On that, the Quality Inn Downtown Vancouver fails completely. The nightclub that shares a wall with the guest rooms was so loud that our entire room vibrated until 4AM on both nights of our stay. That’s not hyperbole, the bars close at 4AM here. The nightclub's smoke machines repeatedly triggered the hotel's fire alarm between midnight and 2AM waking everyone up with blaring alarm bells multiple times. The staff said this is a regular occurrence. The staff was friendly and professional, which is the only reason I'm giving two stars instead of one. They have a well practiced excuses that the hotel is located in the entertainment district and that noise is to be expected. If that's the case, guests should be clearly warned before paying hundreds of dollars for a room, not after checking in. At $450 USD per night, this experience was unacceptable. Had we known that sleeping would be impossible, we never would have booked this hotel. No matter how convenient the location, a hotel that can't provide a reasonable night's sleep isn't worth the price.

Todo perfecto, Muchas Gracias

Over priced for what ya get.

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Room was very clean and air conditioning worked amazing. Zero shower pressure. However, the cleaning products they use in the common areas are absolutely pungent and linger with you for hours. Also, stopped outside the hotel with friends on the way to the beach outside the hotel while my husband ran up to the room to grab something and was asked to move away from the building less than a minute later by a staff member as if I was a disturbance to the property.

All good. Not grea6.

The Hotel itself is fine however that end of Granville Street seems to geta bit more seedy each time we visit. Lots of homeless people & drug users. Would not recommend this location to families with small children. Be wary of booking Thursday to Saturday night as there is a nightclub in the lower levels of the building that can be noisy, so sleep can be a problem.

It was very busy with the World Cup in progress, yet always plenty of staff on reception who were very friendly and always ready to help. Was given an extra hour to check out which was also much appreciated. No negatives at all. I would recommend.

Clean room, bed was comfortable and location was good. Close to yaletown and places to eat.

We were promptly greeted by the staff, provided with great directions to head to Granville Island. The property is in decent shape, but tired and ready for a refresh. The cleaning staff ensures that things are cleaned, including the elevator door tracks. Our room overland what could be a center garden/cocktail area, instead we were regaled with the midnight ravings of an over-served partygoer who got lost on their way back to their roam and a loud but brief temper ensued. The bed was very nicely and neatly made, but the foot of the bed was noticeably raised above the head of the bed (perhaps to soothe aching feet?). We arrived during a period of time when the whole city was winding down from World Cup, thus I’m confident that many things were put to their test, staff included. The hotel sits firmly in the middle of a location that is comfortable to walk to many things from, though we did take both a water taxi and a hop on-off trolley.

The staff is friendly and helpful. The room was clean. The bed was comfortable.

I had a very good experience at this hotel. The gym passes and restaurant discounts, alone, significantly increased the value of the room price for me.

Room was a bit small from what I was expecting but for a quick short evening trip, it was sufficient.

La habitacion un poco caliente, el AC no funcionó al 100%

great service at front desk

Lovely staff, very polite and courteous. Enjoyed my stay and would book again.

Place looks old and dirty , smells bad My car recital got broke in and no follow up I won’t stay there again

Some amenities could have been nicer. Room was small and dated. Was just an ok stay.

Do not stay here if you are looking for a good night sleep before your cruise. Carpet was old, dirty. The corridors smelled like cigarettes even though they had you sign the $250 fee if you smoked in a non-smoking section. They framed the area as the "entertainment district" which was a polite way to say that you would hear techno music all night long. The air conditioner and the exhaust fan in the bathroom sounds like cows are being beamed up to a UFO

It was amazing and friendly staff