Villa Eyrie Resort

Excellent property!

Very good view

Lovely views and great service!

The property and views are beautiful! Maddie at the Tuscan Spa was phenomenal at her job. She was incredibly professional, friendly, and welcoming. She went out of her way to make sure I was comfortable during my treatments, ensured I was receiving the best treatment for my skin, and was inI would strongly recommend booking with her! The restaurant was also great. The food was delicious.

Super resort!!!!

My fiance and I spent one night in this hotel. We liked everything about it from the scenery, area around the property and cleanliness. I wish there was bathtub bomb soap or salt inside the room so we can enjoy it more. Overall we really enjoyed it.

The view was amazing. The service fantastic. Could have

Beautiful view. Some aspects were a bit dated but overall was great for the price. Some minor details were missed, such as a handwritten welcome card for the previous occupants were left behind and the hot tub was not super clean.

The room was as advertised and the property is beautiful. The service was unfriendly and I felt very unwelcome. It’s a real shame, as I feel the property is so lovely and it could have been so wonderful if we had not felt so dismissed and looked down on. The check in person was being dismissive of the person in front of us, checked us in with absolutely no information. The restaurant people sat us in an empty restaurant and then tried to sit a group of five at the table right next to us, without a word. That experience improved enough that we did come back for dinner. We returned for dinner to a very poor experience. The server was rude, no mention was made of the birthday we were celebrating although I did inform them when I made the reservation, and we were treated to the presence of a real VIP to the restaurant, which showed us very well how little they cared for our business. You can have the prettiest buildings in the business but the hospitality industry does, in fact, need hospitality! Take your staff down to the fairmont and have them see how to behave.

Very Nice view from the room. Clean rooms. Bed was very high. Tub was nice.

For the views alone would highly recommend staying here.

Villa Eyrie is a beautiful location with a nice restaurant. The rooms are a bit dated and quite loud. We were woken up most nights by neighbors upstairs making noise, and it doesn't seem like they were being rowdy, but simply the floors and walls seemed thin. For a luxury resort, it also has slightly dated electronics, like the TV doesn't have netflix and the gym equipment is a bit old.

Really appreciated the dining room service, all the food was top notch. Our room was also wonderful.

The best service and was upgraded to a junior penthouse at no cost. Outstanding views, wonderful service and just an all around amazing place to stay for my birthday 😊🙏

Affordable with best view from the room

Spacious rooms, magnificent views

Very disappointed that upon entry into the main building to register for the room there is a sign for the pool, only to discover that the pool has been closed since Covid and is now permanently closed and will be converted into an "event center", presumably a banquet room for wedding receptions or conferences. Despite this fact the "resort" still charges a $25 resort fee. Even on the Expedia page it states that this fee is for use of the pool, amongst other things. This is a very deceptive practice. Hence upon arrival there is nothing really to do at this resort except for the view. The food in the restaurant is very good, but overpriced. There are about 8 choices for wines, none of which were less than $87 if I remember correctly. The service was very slow even though there were not many people there on a Tuesday night. My tv remote did not work, I had to walk right up to the tv to change channels when I discovered that the cable box was installed right behind the tv and therefore blocking the signal from the remote. The room was very hot since somebody had left both the heat and the gas fireplace on. The only way to cool down the room without leaving the patio door wide open was to turn on the AC, which is a ridiculous thing to have to do in late March. Without an indoor pool there is no reason to stay at this place anymore. Apart from the view the restaurant is really nothing special and there are many restaurants in Victoria just as good if not better and less expensive.

Tranquil and Cozy. The rooms are always spotless and with thoughtful touches. Situated atop a beautiful view, you have access to a great restaurant on site, and option for a soaker tub (try it-with the view it's perfection!) the beds are so comfortable (a must) and the staff are next level. So much love for the staff here. Always kind and go the extra mile.

Our suite was spacious and had a great view to the east. The staff was very efficient when we had a problem with the jetted tub. We dined at the in-house Alpine Restaurant which offered a different spectacular down Finlayson Arm.

Beautiful