Hotel de Castro

Hotels
8,2
/10
Very Good
121 reviews

What Guests Say About Their Stay

Jennifer

10,0
/ 10
Wonderful location, secure parking and super friendly staff. Walking distance to all the sights of Castro. Warning if you plan to arrive into Castro after 6pm the traffic is dreadful!!

David

10,0
/ 10
Edgar, at the reception desk, was really helpful and friendly. Everything was fine, a nice relaxed place.

maria

10,0
/ 10
The location and hotel is excellent, my only complaint is the bad condition of the mattress and pillows
In the Area
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Chacabuco 202, Castro, Provincia de Chiloé, Los Lagos, Chile, 5700271

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
Elevator
Near Origenes
Read More
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What's around Hotel de Castro

Chacabuco 202, Castro, Provincia de Chiloé, Los Lagos, Chile, 5700271
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General


Near Origenes

Location


With a stay at Hotel de Castro in Castro, you'll be just steps from Origenes and Museo Regional de Castro. This spa hotel is 0.2 mi (0.4 km) from Lillo Handicraft and Market Fair and 0.3 mi (0.5 km) from Crafts Market.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Origenes - 0.1 km / 0.1 mi
Museo Regional de Castro - 0.2 km / 0.1 mi
Lillo Handicraft and Market Fair - 0.4 km / 0.2 mi
Church of San Francisco - 0.4 km / 0.2 mi
Crafts Market - 0.4 km / 0.2 mi
Costanera Castro - 0.5 km / 0.3 mi
Church of Castro - 0.5 km / 0.3 mi
Plaza de Armas - 0.8 km / 0.5 mi
Palafitos de Castro - 1.6 km / 1 mi
Yumbel Peasant Fair - 1.7 km / 1.1 mi
MAM Chiloé - 2 km / 1.3 mi
Museo de Arte Moderno Chiloe - 4.7 km / 2.9 mi
Parque Alto Muro Aventura - 17.1 km / 10.6 mi
Crafts Fair - 19.2 km / 11.9 mi
Nuestra Señora de Los Dolores - 19.2 km / 11.9 mi

The preferred airport for Hotel de Castro is Dalcahue (MHC-Mocopulli) - 20.2 km / 12.6 mi

Renovations


The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:

  • Indoor pool
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Indoor pool
  • Sauna
  • Hot tub

Facilities


Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:30 AM to 10:30 AM.

Rooms


Make yourself at home in one of the 49 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Hotel de Castro

Bar, Cafe and Lounge Hotel de Castro
Bar, Cafe and Lounge
Swimming Pool Hotel de Castro
Swimming Pool
Entertainment Facility Hotel de Castro
Entertainment Facility
Fitness Center Hotel de Castro
Fitness Center
Functional Hall Hotel de Castro
Functional Hall

Hotel Services

  • Laundry service
  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Garden
  • Spa
  • Sauna
  • Steam room

Food and Drinks

  • Buffet breakfast
  • Breakfast
  • Snack bar

General

  • Banquet
  • Parking
  • Terrace

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Elevator

Business Facilities

  • Meeting rooms
  • Business facilities

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Hotel de Castro

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 12:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, No rollaway/extra beds available, Essential workers only - NO, Guest will receive an email before arrival 24 hours, Guests will receive an email with special check-in instructions
  • Airport shuttle fee: CLP 20000 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel de Castro
49
Another facilities in Hotel de Castro
Laundry service, Wedding service, Luggage storage, Multilingual staff, 24-hour Receptionist

Frequently asked question in Hotel de Castro

What are available facilities at Hotel de Castro?
There are top facilites at Hotel de Castro such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Hotel de Castro?
The standard check-in time at Hotel de Castro is starting from From 15:00 while the latest check-out time is at Before 12:00
Does Hotel de Castro provide breakfast?
Yes, Hotel de Castro provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel de Castro?
Hotel de Castro is a 3.5-star hotel.
How many rooms are available at Hotel de Castro?
Hotel de Castro has 49 rooms in total.
See All

More Reviews from Other Guests in Hotel de Castro

8,2
Very Good
From 121 reviews
Cleanliness

8,6

Room Comfort

7,8

Service and Facilites

8,4

Sort by
Most Relevant
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Traveler Reviews Hotel de Castro

Number of reviews per page
20
40
Top reviews
Carlos
icon-Friends and Family Family
Friends and Family Family
2,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This place has a deceptive announcement of the look and facilities for their hotel. 1: it has limited parking that it is hard to get in and out of. 2: there is no elevators and it is not mentioned anywhere in their website. 3: there is no air conditioning for the rooms. You have to keep your window, and the room door open to get airflow. 4: due to opening said window, now you won’t be able to sleep since there is a night club across the street, and it is LOUD AS HELL!!! You will have a hard time getting any sleep since that place does not close until 4 am. 1/2 of the rooms are to that side of the hotel. BEWARE. 5: they offer the opportunity to get coffee at the bar since they have a very nice expresso machine, well that is also broken, so had to go out to the city to get a cup of coffee!!! The pictures in any site for this place are professional and make it look great, but it is old and antiquated at best. By a wide margine, the worst hotel stay I have ever experienced, and I have traveled across the world.
Read More
Jennifer
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Wonderful location, secure parking and super friendly staff. Walking distance to all the sights of Castro. Warning if you plan to arrive into Castro after 6pm the traffic is dreadful!!
David
icon-Leisure
Leisure
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Edgar, at the reception desk, was really helpful and friendly. Everything was fine, a nice relaxed place.
Katherinne
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Everything it's good!
George
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Desk staff always helpful
maria
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

The location and hotel is excellent, my only complaint is the bad condition of the mattress and pillows
Verified traveler
icon-with Partner
with Partner
2,0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

We booked a room with lake view in the newer section of the hotel. Room size was good but not the room condition. Some cracks and worn out flooring planks which could trip you if you were not careful. Mildew smell in room and bathroom. Room was quite warm as there’s no air conditioning. Bugs flew into room when opening window for fresh air. Towels were old and some were torn. Breakfast was poor with limited hot food and lack of quality and variety. Location was good though but we still would not recommend this hotel to anyone if you have other choices in the area.
Read More
Laura
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

This was an older property with quaint charm on a high bluff with wonderful views of the water. We really liked this hotel and would definitely stay there again. Comfortable beds, decent quality linens, nice breakfast and good value for money. No elevator but someone on hand to carry bags.
DIEGO
icon-Business and Leisure with Partner
Business and Leisure with Partner
8,0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

El estacionamiento se llenaba y había que esperar para estacionar porque hacían eventos. Deberían asegurar lugares a los huespedes
Gregory
icon-Leisure
Leisure
8,0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Nice hotel with a great breakfast (and views!).
Margaret
icon-with Partner
with Partner
10,0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

We originally booked 3 nights, and we're in the old wing. Then, we extended for 2 more nights and stayed in the newer wing, for US$30 more per night. Totally worth it!!! What a view!!! We could just watch the wild life and sunrise from our sofa. The newer wing has an elevator and bigger rooms. Highly recommended!
Margaret
icon-with Partner
with Partner
8,0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Overall, a very good hotel. We like the location and the staff. We have extended our stay here but 2 more nights, but in a bigger room, with a view. Parking was inadequate, and it didn't help that everyday, there are at least one imbecile who would take up more than one space. They do have a lower lot, but it's not easy to get in and out of it. The breakfast buffet is very nice.
Read More
kerri
icon-Leisure
Leisure
8,0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Helpful staff, really nice area and not too far from metro.
Mark
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

If you are staying in Castro, this might be a good choice. It's an interesting building built into a hillside with views of the harbour. The building was well designed but it's a little bit tired now. Staff were reasonably helpful. There was parking off the street and secure. Right in the downtown, an easy walk to restaurants, stores, the Mercado, etc.
Read More
Gladys
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

The room was beautiful and very spacious. Great view!
Giuliana
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

The staff were rude, the hotel is very noisy, rooms are tiny, breakfast is insufficiently catered for with not even salt on the tables let alone a glass or a serviet. Don't go!
Liam
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Beautiful architecture that has been left to crumble. The entire hotel needs an overhaul. Room are small, uncomfortable and outdated. Strong sewage smell in bathroom that could not be rectified. Noisy inside and outside of the hotel so you could not leave the windows open at night and there is no air conditioning.
JAMES
icon-Leisure with Friends
Leisure with Friends
6,0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Check-in staff was poorly trained and rude
Professor Peter
icon-Business Family
Business Family
10,0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Excellent
Agner
icon-Business
Business
10,0
/10
Reviewed 192 week(s) ago

Hotels.com verified review

Great hotel. Good location. Good restaurant. Clean and spacious room. Only downside is ambience music it seems their only playlist is lounge version of lld rockhits.
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Hotel de Castro

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8,2
Very Good
From 121 reviews
Cleanliness

8,6

Room Comfort

7,8

Service and Facilites

8,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel de Castro

Number of reviews per page
20
40
Top reviews
Carlos
icon-Friends and Family Family
Friends and Family Family
2,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

This place has a deceptive announcement of the look and facilities for their hotel. 1: it has limited parking that it is hard to get in and out of. 2: there is no elevators and it is not mentioned anywhere in their website. 3: there is no air conditioning for the rooms. You have to keep your window, and the room door open to get airflow. 4: due to opening said window, now you won’t be able to sleep since there is a night club across the street, and it is LOUD AS HELL!!! You will have a hard time getting any sleep since that place does not close until 4 am. 1/2 of the rooms are to that side of the hotel. BEWARE. 5: they offer the opportunity to get coffee at the bar since they have a very nice expresso machine, well that is also broken, so had to go out to the city to get a cup of coffee!!! The pictures in any site for this place are professional and make it look great, but it is old and antiquated at best. By a wide margine, the worst hotel stay I have ever experienced, and I have traveled across the world.
Read More
Jennifer
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Wonderful location, secure parking and super friendly staff. Walking distance to all the sights of Castro. Warning if you plan to arrive into Castro after 6pm the traffic is dreadful!!
David
icon-Leisure
Leisure
10,0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Edgar, at the reception desk, was really helpful and friendly. Everything was fine, a nice relaxed place.
Katherinne
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Everything it's good!
George
icon-Leisure with Friends
Leisure with Friends
10,0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Desk staff always helpful
maria
icon-Friends and Family with Friends
Friends and Family with Friends
10,0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

The location and hotel is excellent, my only complaint is the bad condition of the mattress and pillows
Verified traveler
icon-with Partner
with Partner
2,0
/10
Reviewed 66 week(s) ago

Hotels.com verified review

We booked a room with lake view in the newer section of the hotel. Room size was good but not the room condition. Some cracks and worn out flooring planks which could trip you if you were not careful. Mildew smell in room and bathroom. Room was quite warm as there’s no air conditioning. Bugs flew into room when opening window for fresh air. Towels were old and some were torn. Breakfast was poor with limited hot food and lack of quality and variety. Location was good though but we still would not recommend this hotel to anyone if you have other choices in the area.
Read More
Laura
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

This was an older property with quaint charm on a high bluff with wonderful views of the water. We really liked this hotel and would definitely stay there again. Comfortable beds, decent quality linens, nice breakfast and good value for money. No elevator but someone on hand to carry bags.
DIEGO
icon-Business and Leisure with Partner
Business and Leisure with Partner
8,0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

El estacionamiento se llenaba y había que esperar para estacionar porque hacían eventos. Deberían asegurar lugares a los huespedes
Gregory
icon-Leisure
Leisure
8,0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Nice hotel with a great breakfast (and views!).
Margaret
icon-with Partner
with Partner
10,0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

We originally booked 3 nights, and we're in the old wing. Then, we extended for 2 more nights and stayed in the newer wing, for US$30 more per night. Totally worth it!!! What a view!!! We could just watch the wild life and sunrise from our sofa. The newer wing has an elevator and bigger rooms. Highly recommended!
Margaret
icon-with Partner
with Partner
8,0
/10
Reviewed 115 week(s) ago

Hotels.com verified review

Overall, a very good hotel. We like the location and the staff. We have extended our stay here but 2 more nights, but in a bigger room, with a view. Parking was inadequate, and it didn't help that everyday, there are at least one imbecile who would take up more than one space. They do have a lower lot, but it's not easy to get in and out of it. The breakfast buffet is very nice.
Read More
kerri
icon-Leisure
Leisure
8,0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

Helpful staff, really nice area and not too far from metro.
Mark
icon-Leisure with Partner
Leisure with Partner
8,0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

If you are staying in Castro, this might be a good choice. It's an interesting building built into a hillside with views of the harbour. The building was well designed but it's a little bit tired now. Staff were reasonably helpful. There was parking off the street and secure. Right in the downtown, an easy walk to restaurants, stores, the Mercado, etc.
Read More
Gladys
icon-Leisure with Partner
Leisure with Partner
10,0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

The room was beautiful and very spacious. Great view!
Giuliana
icon-Leisure Family
Leisure Family
4,0
/10
Reviewed 158 week(s) ago

Expedia Group verified review

The staff were rude, the hotel is very noisy, rooms are tiny, breakfast is insufficiently catered for with not even salt on the tables let alone a glass or a serviet. Don't go!
Liam
icon-Leisure with Partner
Leisure with Partner
2,0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

Beautiful architecture that has been left to crumble. The entire hotel needs an overhaul. Room are small, uncomfortable and outdated. Strong sewage smell in bathroom that could not be rectified. Noisy inside and outside of the hotel so you could not leave the windows open at night and there is no air conditioning.
JAMES
icon-Leisure with Friends
Leisure with Friends
6,0
/10
Reviewed 174 week(s) ago

Expedia Group verified review

Check-in staff was poorly trained and rude
Professor Peter
icon-Business Family
Business Family
10,0
/10
Reviewed 180 week(s) ago

Expedia Group verified review

Excellent
Agner
icon-Business
Business
10,0
/10
Reviewed 192 week(s) ago

Hotels.com verified review

Great hotel. Good location. Good restaurant. Clean and spacious room. Only downside is ambience music it seems their only playlist is lounge version of lld rockhits.
Number of reviews per page
20
40