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Kempinski Hotel Shenzhen China

Hotels
No. 6 in Foreigner-friendly Hotels near China's Silicon Valley in Shenzhen
8,4
/10
Very Good
433 reviews

What Guests Say About Their Stay

Stephen

10,0
/ 10
for the price this is 5*. It may be aged a little and rooms a bit small, but for what you get, where it is, for the fee - hard to beat.

Fairfair

10,0
/ 10
Good value for money. The room is spacious and the bed and linen is comfortable. Breakfast buffet covers a good range of choices. Concierge staff is courteous and efficient. Late check out at 2 pm can be arranged with no extra cost. Very happy with this stay. The only improvement needed is the toiletries. Shampoo-conditioner in one does not cut it.

Verified traveler

10,0
/ 10
Excellent location. We have stayed for 4 nights . The room is big , service was good.
In the Area
See Map
Hai De San Dao Hou Hai Bin Rd, Nanshan District, Nanshan, Shenzhen, Guangdong, China, 518054

Main Facilities

Read More
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Staying at Kempinski Hotel Shenzhen China is a good choice when you are visiting Nanshan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Kempinski Hotel Shenzhen China

Hai De San Dao Hou Hai Bin Rd, Nanshan District, Nanshan, Shenzhen, Guangdong, China, 518054
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Lobby Kempinski Hotel Shenzhen China
Lobby 2 Kempinski Hotel Shenzhen China

Discover More About Kempinski Hotel Shenzhen China

Location


Staying at Kempinski Hotel Shenzhen China is a good choice when you are visiting Nanshan.

About Kempinski Hotel Shenzhen China

From business event to corporate gathering, Kempinski Hotel Shenzhen China provides complete services and facilities that you and your colleagues need.

Kempinski Hotel Shenzhen China is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Kempinski Hotel Shenzhen China is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Kempinski Hotel Shenzhen China.

All facilities in Kempinski Hotel Shenzhen China

Swimming Pool Kempinski Hotel Shenzhen China
Swimming Pool
Entertainment Facility Kempinski Hotel Shenzhen China
Entertainment Facility
Fitness Center Kempinski Hotel Shenzhen China
Fitness Center
Functional Hall Kempinski Hotel Shenzhen China
Functional Hall
Common Space Kempinski Hotel Shenzhen China
Common Space

Hotel Services

  • Laundry service
  • Express check-in
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Express check-out
  • Porter
  • 24-hour Receptionist
  • Concierge

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Wheelchair accessible
  • Accessible path of travel

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Things to Do

  • Health club
  • Indoor pool
  • Sauna

General

  • Banquet
  • Ballroom
  • Parking

Transportation

  • Limo or town car service
  • Airport transfer

Business Facilities

  • Business facilities
  • Business facilities

Nearby Facilities

  • Hair salon
  • ATM/Banking

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Kempinski Hotel Shenzhen China

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 00:00
Check-out:
Before 12:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Kempinski Hotel Shenzhen China
383
Number of floors in Kempinski Hotel Shenzhen China
25
Another facilities in Kempinski Hotel Shenzhen China
Laundry service, Express check-in, Newspaper in lobby, Wedding service, Luggage storage

Frequently asked question in Kempinski Hotel Shenzhen China

What are available facilities at Kempinski Hotel Shenzhen China?
There are top facilites at Kempinski Hotel Shenzhen China such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Kempinski Hotel Shenzhen China?
The standard check-in time at Kempinski Hotel Shenzhen China is starting from 14:00 - 00:00 while the latest check-out time is at Before 12:00
Does Kempinski Hotel Shenzhen China provide breakfast?
Yes, Kempinski Hotel Shenzhen China provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Kempinski Hotel Shenzhen China?
Kempinski Hotel Shenzhen China is a 5.0-star hotel.
How many floors does Kempinski Hotel Shenzhen China have?
Kempinski Hotel Shenzhen China has 25 floors.
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More Reviews from Other Guests in Kempinski Hotel Shenzhen China

Overall Ratings & Reviews Kempinski Hotel Shenzhen China

Traveloka (4)
Other sources (429)
8,4
Very Good
From 429 reviews
Cleanliness

8,6

Room Comfort

8,6

Location

9,0

Service and Facilites

8,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Kempinski Hotel Shenzhen China

Number of reviews per page
20
40
Top reviews
Joseph
icon-
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location, dated facilities.
Stephen
icon-Business
Business
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

always good to stay here
KAM YOKE KIMBERLY
icon-Leisure with Friends
Leisure with Friends
6,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel is rather dated. the rooms are very big and comfortable. However, communication is a problem, the concierge service is dismal; while the desk was manned, most of the staff were not able to provide useful or helpful information when we asked for help.
ANNA
icon-Business with Partner
Business with Partner
10,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Greatstaff. Big spacious room and comfortable bed
Tat Wai
icon-Business
Business
6,0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

I stayed at the same hotel 10 years ago, I found it was dated back then. With the recent visit, nothing was changed. Still feel very dated, although well maintained. My room was on the non-smoking floor. However, upon entering the room, there was a strong smell of cigarette smoke. The receptionist quickly re-assigned a new room without questions asked. The new room appeared to be clean without smoke smell. Unfortunately the 2nd night, I could smell the smoke again. My guess was someone was smoking and the smell traveled through the ventilation into my room.
Read More
CHENGWEI
icon-Business
Business
8,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Room windows cannot be opened and in side of room is a bit hot (27’C/81’F, Winter time). Since the hotel WiFi blocks VPN (L2TP) connection, I needed to use mobile roaming date to work while the staying.
Stephen
icon-Leisure
Leisure
10,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

I stay here a lot, great place
Jackson
icon-Leisure
Leisure
10,0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Staff can be much friendlier! Hotel is beautiful
Yishu
8,0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

One of service desk persons was not patient when my friend was asking about parking validation. The service desk lady was rude though she did not speak any bad words to my friend. I hope it will never happen to other guests and visitors of guests.
Hax
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

the hotel is a bit old, staff and service are soso
Stephen
icon-Leisure
Leisure
10,0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

this place for the dollar is hard to beat in Shenzhen.
Stephen
icon-Leisure
Leisure
10,0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

for the price this is 5*. It may be aged a little and rooms a bit small, but for what you get, where it is, for the fee - hard to beat.
Liying
icon-Business
Business
10,0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Nice location, right next to shopping centre. Staff are very friendly
Howard
icon-Business
Business
6,0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

A bit aged and old
Wenfeng
icon-Business
Business
8,0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Facilities are bit old, need to be renovated soon. Staffs are nice and helpful.
Stephen
icon-Business with Partner
Business with Partner
10,0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Best evening buffet in Shenzhen, from my view. I know many may not agree.
amit
10,0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Great
Puran Chand
icon-Business
Business
10,0
/10
Reviewed 214 week(s) ago

Hotels.com verified review

Amazing pleasant stay
Pallage Thushara
icon-Business
Business
10,0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

Good hotel. Staff can speak English and happy to help.
Amy
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

Excellent location and good facilities. But the room was not big, I stayed in one room with king bed, I needed more space for my luggages. Also the staff made mistakes about price when I checked out, worked well in the end with no apology.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Lobby 4 Kempinski Hotel Shenzhen China

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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Overall Ratings & Reviews Kempinski Hotel Shenzhen China

Traveloka (4)
Other sources (429)
8,4
Very Good
From 429 reviews
Cleanliness

8,6

Room Comfort

8,6

Location

9,0

Service and Facilites

8,4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Kempinski Hotel Shenzhen China

Number of reviews per page
20
40
Top reviews
Joseph
icon-
8,0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Great location, dated facilities.
Stephen
icon-Business
Business
10,0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

always good to stay here
KAM YOKE KIMBERLY
icon-Leisure with Friends
Leisure with Friends
6,0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel is rather dated. the rooms are very big and comfortable. However, communication is a problem, the concierge service is dismal; while the desk was manned, most of the staff were not able to provide useful or helpful information when we asked for help.
ANNA
icon-Business with Partner
Business with Partner
10,0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Greatstaff. Big spacious room and comfortable bed
Tat Wai
icon-Business
Business
6,0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

I stayed at the same hotel 10 years ago, I found it was dated back then. With the recent visit, nothing was changed. Still feel very dated, although well maintained. My room was on the non-smoking floor. However, upon entering the room, there was a strong smell of cigarette smoke. The receptionist quickly re-assigned a new room without questions asked. The new room appeared to be clean without smoke smell. Unfortunately the 2nd night, I could smell the smoke again. My guess was someone was smoking and the smell traveled through the ventilation into my room.
Read More
CHENGWEI
icon-Business
Business
8,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

Room windows cannot be opened and in side of room is a bit hot (27’C/81’F, Winter time). Since the hotel WiFi blocks VPN (L2TP) connection, I needed to use mobile roaming date to work while the staying.
Stephen
icon-Leisure
Leisure
10,0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

I stay here a lot, great place
Jackson
icon-Leisure
Leisure
10,0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Staff can be much friendlier! Hotel is beautiful
Yishu
8,0
/10
Reviewed 84 week(s) ago

Expedia Group verified review

One of service desk persons was not patient when my friend was asking about parking validation. The service desk lady was rude though she did not speak any bad words to my friend. I hope it will never happen to other guests and visitors of guests.
Hax
icon-Leisure with Partner
Leisure with Partner
6,0
/10
Reviewed 90 week(s) ago

Expedia Group verified review

the hotel is a bit old, staff and service are soso
Stephen
icon-Leisure
Leisure
10,0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

this place for the dollar is hard to beat in Shenzhen.
Stephen
icon-Leisure
Leisure
10,0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

for the price this is 5*. It may be aged a little and rooms a bit small, but for what you get, where it is, for the fee - hard to beat.
Liying
icon-Business
Business
10,0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Nice location, right next to shopping centre. Staff are very friendly
Howard
icon-Business
Business
6,0
/10
Reviewed 107 week(s) ago

Hotels.com verified review

A bit aged and old
Wenfeng
icon-Business
Business
8,0
/10
Reviewed 110 week(s) ago

Expedia Group verified review

Facilities are bit old, need to be renovated soon. Staffs are nice and helpful.
Stephen
icon-Business with Partner
Business with Partner
10,0
/10
Reviewed 113 week(s) ago

Expedia Group verified review

Best evening buffet in Shenzhen, from my view. I know many may not agree.
amit
10,0
/10
Reviewed 116 week(s) ago

Expedia Group verified review

Great
Puran Chand
icon-Business
Business
10,0
/10
Reviewed 214 week(s) ago

Hotels.com verified review

Amazing pleasant stay
Pallage Thushara
icon-Business
Business
10,0
/10
Reviewed 341 week(s) ago

Hotels.com verified review

Good hotel. Staff can speak English and happy to help.
Amy
icon-Friends and Family Family
Friends and Family Family
8,0
/10
Reviewed 347 week(s) ago

Expedia Group verified review

Excellent location and good facilities. But the room was not big, I stayed in one room with king bed, I needed more space for my luggages. Also the staff made mistakes about price when I checked out, worked well in the end with no apology.
Number of reviews per page
20
40