Hotel Zaraya

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9,0
/10
Exceptional
82 reviews

What Guests Say About Their Stay

Grant

10,0
/ 10
Great hotel, with great staff. Centrally located near commercial area. Breakfast is great (your choice of eggs with toast, fruit, coffee. Pool is clean and cold.

Grant

10,0
/ 10
Great staff, clean rooms, centrally located on a safe well lit street, close to markets, great food at breakfast and in the restaurant the rest of the day. Only down side, no elevator, the lobby is not air conditioned, beds are hard, and hot water is not always available.

Grant

10,0
/ 10
We had an excellent 3 night stay and extended our stay longer due to extenuating circumstances. The staff were pleasant and helpful. The hotel has quaint colonial architecture, is maintained and kept very clean. It is located on a safe street, close to the central commercial district, with restaurants and vendors - the Ventura mall is only 3 blocks away. An excellent breakfast of eggs, etc was included every morning. The restaurant is open for supper until 7pm with a nice menu selection. The pool area is plain but cleaned everyday and the pol makes for a very refreshing dip. Our room on the 3rd floor had a queen bed, desk, chair, shelves, closet, and balcony over the street compete with table and chairs. The hotel has secure parking within there gated courtyard. There are only a couple of draw backs: mattress was thin and hard ( could feel the frame underneath, no elevator, and only one towel person per day - no extra towel for use at the pool.
In the Area
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Calle 11 #2-40, Cúcuta, Norte de Santander, Colombia, 540006

Main Facilities

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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Hotel Zaraya is a hotel is located at Cúcuta. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Hotel Zaraya

Calle 11 #2-40, Cúcuta, Norte de Santander, Colombia, 540006
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Exterior Hotel Zaraya
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General


Near Colon Park

Location


With a stay at Hotel Zaraya in San José de Cúcuta, you'll be within a 5-minute walk of Colon Park and San Jose Cathedral. This hotel is 0.3 mi (0.5 km) from Cucuta Museum of Culture and 0.5 mi (0.7 km) from Gobernación Norte de Santander.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Colon Park - 0.2 km / 0.1 mi
San Jose Cathedral - 0.3 km / 0.2 mi
Cucuta Museum of Culture - 0.4 km / 0.2 mi
Ventura Plaza Commercial Center - 0.6 km / 0.4 mi
Gobernación Norte de Santander - 0.6 km / 0.4 mi
Banco de la Republica Cultural Area - 0.8 km / 0.5 mi
General Santander Stadium - 1 km / 0.6 mi
Circus Pop - 1.7 km / 1 mi
Ecoparque Comfanorte Cúcuta - 3.3 km / 2 mi
House of General Santander - 9.8 km / 6.1 mi

The nearest airports are:
Cucuta (CUC-Camilo Daza Intl.) - 5.9 km / 3.7 mi
San Antonio (SVZ-Juan Vicente Gomez Intl.) - 14 km / 8.7 mi
El Dorado Intl. Airport (BOG) - 569.1 km / 353.6 mi

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a ballroom.

Business Facilities


Featured amenities include a business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.

Dining


Satisfy your appetite for lunch or dinner at Toro Gallo, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary English breakfast is served daily from 6:30 AM to 9:30 AM.

Rooms


Make yourself at home in one of the 29 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and minibars, and housekeeping is provided daily.

All facilities in Hotel Zaraya

Entertainment Facility Hotel Zaraya
Entertainment Facility
Functional Hall Hotel Zaraya
Functional Hall
Exterior Hotel Zaraya
Exterior
Others Hotel Zaraya
Others
Restaurant Hotel Zaraya
Restaurant

General

  • Banquet
  • Ballroom
  • Parking
  • Terrace

Hotel Services

  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Outdoor pool
  • Garden

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Public Facilities

  • Smoke-free area

Business Facilities

  • Business facilities

Accommodation Policy & General Information in Hotel Zaraya

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 13:00

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher
, Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Limited Number Of Pets In Room
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General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - to 13:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Zaraya
29
Number of floors in Hotel Zaraya
3
Another facilities in Hotel Zaraya
Banquet, Ballroom, Parking, Terrace, Luggage storage

Frequently asked question in Hotel Zaraya

What are available facilities at Hotel Zaraya?
There are top facilites at Hotel Zaraya such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Hotel Zaraya?
The standard check-in time at Hotel Zaraya is starting from From 15:00 while the latest check-out time is at Before 13:00
Does Hotel Zaraya provide breakfast?
Yes, Hotel Zaraya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Hotel Zaraya?
Hotel Zaraya is a 3.0-star hotel.
How many floors does Hotel Zaraya have?
Hotel Zaraya has 3 floors.
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More Reviews from Other Guests in Hotel Zaraya

9,0
Exceptional
From 82 reviews
Cleanliness

9,2

Room Comfort

8,8

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
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Traveler Reviews Hotel Zaraya

Number of reviews per page
20
40
Top reviews
maria
icon-with Children
with Children
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Todo muy limpio
cristian
icon-
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

everything was great
Grant
icon-
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great hotel, with great staff. Centrally located near commercial area. Breakfast is great (your choice of eggs with toast, fruit, coffee. Pool is clean and cold.
Ravi
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel has a
Ralf
icon-Leisure
Leisure
8,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean
Grant
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Great staff, clean rooms, centrally located on a safe well lit street, close to markets, great food at breakfast and in the restaurant the rest of the day. Only down side, no elevator, the lobby is not air conditioned, beds are hard, and hot water is not always available.
Grant
icon-with Partner
with Partner
10,0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

We had an excellent 3 night stay and extended our stay longer due to extenuating circumstances. The staff were pleasant and helpful. The hotel has quaint colonial architecture, is maintained and kept very clean. It is located on a safe street, close to the central commercial district, with restaurants and vendors - the Ventura mall is only 3 blocks away. An excellent breakfast of eggs, etc was included every morning. The restaurant is open for supper until 7pm with a nice menu selection. The pool area is plain but cleaned everyday and the pol makes for a very refreshing dip. Our room on the 3rd floor had a queen bed, desk, chair, shelves, closet, and balcony over the street compete with table and chairs. The hotel has secure parking within there gated courtyard. There are only a couple of draw backs: mattress was thin and hard ( could feel the frame underneath, no elevator, and only one towel person per day - no extra towel for use at the pool.
Read More
DANIEL
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Very good hotel, clean, excellent service... it was a 3-day stay, very peaceful and safe, I would always come back. I'm already part of the Hotel Zaraya family... good food... and first-class service... Danny Legro
Martin
icon-with Partner
with Partner
8,0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Nice clean hotel with friendly people. I would recommend it.
Matilde
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

My sisters love this hotel.
Matilde
icon-Leisure
Leisure
10,0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

My sisters used this hotel every time they go to Cucuta. They always have a great time there and always talk about how fabulous the staff are with them.
Daniel
icon-Leisure
Leisure
10,0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

The hotel is located near shops, restaurants and shopping mall. It is easy to walk to many of the suggested tourist sites in the city.
William
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

Like that hotel have indoor open ceiling pool,and the water nice with for the weather
Verified traveler
6,0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

The only real problem was the staff lack of willingness to help and to provide a good service. I didn’t use it. I paid for my sisters from Venezuela to stayed one night. I wonder if the fact they were from an embattled country was the issue with their treatment. They told me to never get this hotel again.
swayne.zr
8,0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

I did a reservation for my parents! They love the place. Staff super helful and friendly. Owner always there helping out!! A give them 5out of 5! The only thing is they do not accept payment trough gateway. So if you do it for someone else. You better call the hotel days in advance...
Pipe
10,0
/10
Reviewed 495 week(s) ago

Expedia Group verified review

very comfortable rooms. Very clean. Breakfast included was good.
Arnnold
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excelente
Oscar
icon-Business
Business
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Cúcuta es una ciudad que sorprende… y eso afecta también a este alojamiento enclavado en su corazón. Un hotel sencillo, pero coqueto, limpio, personal amable… en fin, un bonito hotel…
farid
icon-Business
Business
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Habitación amplia
Nelson
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excelente
Number of reviews per page
20
40

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Others 4 Hotel Zaraya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9,0
Exceptional
From 82 reviews
Cleanliness

9,2

Room Comfort

8,8

Service and Facilites

9,2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Zaraya

Number of reviews per page
20
40
Top reviews
maria
icon-with Children
with Children
8,0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Todo muy limpio
cristian
icon-
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

everything was great
Grant
icon-
10,0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great hotel, with great staff. Centrally located near commercial area. Breakfast is great (your choice of eggs with toast, fruit, coffee. Pool is clean and cold.
Ravi
10,0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel has a
Ralf
icon-Leisure
Leisure
8,0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Clean
Grant
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 40 week(s) ago

Hotels.com verified review

Great staff, clean rooms, centrally located on a safe well lit street, close to markets, great food at breakfast and in the restaurant the rest of the day. Only down side, no elevator, the lobby is not air conditioned, beds are hard, and hot water is not always available.
Grant
icon-with Partner
with Partner
10,0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

We had an excellent 3 night stay and extended our stay longer due to extenuating circumstances. The staff were pleasant and helpful. The hotel has quaint colonial architecture, is maintained and kept very clean. It is located on a safe street, close to the central commercial district, with restaurants and vendors - the Ventura mall is only 3 blocks away. An excellent breakfast of eggs, etc was included every morning. The restaurant is open for supper until 7pm with a nice menu selection. The pool area is plain but cleaned everyday and the pol makes for a very refreshing dip. Our room on the 3rd floor had a queen bed, desk, chair, shelves, closet, and balcony over the street compete with table and chairs. The hotel has secure parking within there gated courtyard. There are only a couple of draw backs: mattress was thin and hard ( could feel the frame underneath, no elevator, and only one towel person per day - no extra towel for use at the pool.
Read More
DANIEL
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 63 week(s) ago

Hotels.com verified review

Very good hotel, clean, excellent service... it was a 3-day stay, very peaceful and safe, I would always come back. I'm already part of the Hotel Zaraya family... good food... and first-class service... Danny Legro
Martin
icon-with Partner
with Partner
8,0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

Nice clean hotel with friendly people. I would recommend it.
Matilde
icon-Leisure Family
Leisure Family
10,0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

My sisters love this hotel.
Matilde
icon-Leisure
Leisure
10,0
/10
Reviewed 193 week(s) ago

Expedia Group verified review

My sisters used this hotel every time they go to Cucuta. They always have a great time there and always talk about how fabulous the staff are with them.
Daniel
icon-Leisure
Leisure
10,0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

The hotel is located near shops, restaurants and shopping mall. It is easy to walk to many of the suggested tourist sites in the city.
William
icon-Friends and Family Family
Friends and Family Family
10,0
/10
Reviewed 362 week(s) ago

Expedia Group verified review

Like that hotel have indoor open ceiling pool,and the water nice with for the weather
Verified traveler
6,0
/10
Reviewed 379 week(s) ago

Expedia Group verified review

The only real problem was the staff lack of willingness to help and to provide a good service. I didn’t use it. I paid for my sisters from Venezuela to stayed one night. I wonder if the fact they were from an embattled country was the issue with their treatment. They told me to never get this hotel again.
swayne.zr
8,0
/10
Reviewed 458 week(s) ago

Expedia Group verified review

I did a reservation for my parents! They love the place. Staff super helful and friendly. Owner always there helping out!! A give them 5out of 5! The only thing is they do not accept payment trough gateway. So if you do it for someone else. You better call the hotel days in advance...
Pipe
10,0
/10
Reviewed 495 week(s) ago

Expedia Group verified review

very comfortable rooms. Very clean. Breakfast included was good.
Arnnold
10,0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Excelente
Oscar
icon-Business
Business
10,0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Cúcuta es una ciudad que sorprende… y eso afecta también a este alojamiento enclavado en su corazón. Un hotel sencillo, pero coqueto, limpio, personal amable… en fin, un bonito hotel…
farid
icon-Business
Business
8,0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

Habitación amplia
Nelson
10,0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Excelente
Number of reviews per page
20
40